Search...

Sutton Court Care Centre

486/488 Sutton Common Road, Sutton, London SM3 9JL
Sutton Court Care Centre Logo
Jobs
Sutton Court Care Centre logo
Sutton Court Care Centre, Sutton
Sutton Court Care Centre, Sutton
Sutton Court Care Centre, Sutton

Sutton Court Care Centre is a purpose-built nursing home in Sutton in Surrey for 63 residents, spread across three and a half levels. All rooms are easily accessible via a passenger lift.

There are several communal lounges for residents to enjoy, as well as a pleasant conservatory area.

Highly motivated and well-trained staff are on hand to provide 24-hour nursing care to residents, and the home received an overall 'Good' rating by...  

Care Provided by Sutton Court Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing Care£1,600 - £2,300£1,700 - £2,400
Nursing Dementia Care£1,600 - £2,300£1,700 - £2,400

Contact Sutton Court Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Marie Bannister(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (1)

Sutton Court Care Centre Reviews (104)

Submit a Review
9.8

Sutton Court Care Centre has a Review Score of 9.8 (9.768) out of 10, based on 28 reviews in the last 2 years. Over all time Sutton Court Care Centre has 104 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Sutton Court Care Centre
Loading...
Showing 104 reviews matching selected criteria
Review from Malcolm H (Son of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

Having viewed several nursing homes, which were considered houses both based in Sutton. My sister and I were not overly impressed and decided to hold out for hopefully something better to become available. Fortunately, several days later, a place became available at Sutton Court Care Centre, so as soon as I visited the home, I knew this was the right place for Mum. Being purpose-built and not very old, it was like a hotel, and the staff were so happy and helpful. Mum could not have wished for a better place to end her days on this earth - many thanks.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ross K (Daughter of Resident) published on 17 January 2024 Submitted via Postal Card
Overall Experience

My mum spent exactly one year here at Sutton Court Care Centre. During this time she deteriorated from her condition as expected. However, her excellent care and kindness was always shown by the staff looking after her. Especially during her last couple of days she was shown great compassion, as was I and my family, and my/her wishes were fully met.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Maureen L (Wife of Resident) published on 17 January 2024 Submitted via Postal Card
Overall Experience

My husband says he is very happy staying here and the staff look after him very well and he has no complaints so far.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K H (Daughter of Resident) published on 11 January 2024 Submitted via Website
Overall Experience

My mother was moved into Sutton Court Care Home following her discharge from hospital with a diagnosis of stage 4 cancer. She was well looked after with experienced nurses who were very attentive to her needs and in her palliative care, towards the end of her life, they were excellent. I give a 5 star review for their continued success towards their patients and especially my mother.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Irene M (Wife of Resident) published on 18 December 2023 Submitted via Postal Card
Overall Experience

I cannot speak highly enough of the care that my husband received during his recent stay in this wonderful care home. His every need was catered for and I am deeply grateful for the kindness and consideration of all the staff and management that looked after him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane B (Daughter of Resident) published on 14 December 2023 Submitted via Postal Card
Overall Experience
My father was admitted to Sutton Court Care Centre on 8/8/2023 with Alzheimer's and vascular dementia with challenging behaviour. He was being assessed for funding and was regularly assessed by the social workers who were monitoring the amount of hours that were needed to keep him safe and the safety of the care centre staff.

The care centre staff were excellent, and my father always looked clean and well cared for. We were kept informed of any changes as soon as they happened, and the staff were very polite and conscientious. My father sadly passed away on 27/10/23.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter N (Son of Resident) published on 17 October 2023 Submitted via Postal Card
Overall Experience
The staff at Sutton Court Care Centre were amazing when they cared for my mother. They were curious, kind, and treated her with dignity at all times. Nothing was too much trouble and would fulfill any wishes she had.
During her last hours they supplied us with teas and juice and were very supportive.

Overall they were wonderful people and we are very grateful for their hard work.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dolan A (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

Sutton Court Care Centre is a family home for my Mother who has been living here in an assisted care facility since August 2020. It is a warm, caring, loving atmosphere where my Mum feels at home. The staff are wonderful, kind, generous and empathetic. They treat Mum as if she is their family. The management is excellent and always has a patient pair of ears for all complaints and addresses issues very fast. Overall, I would rate them excellent in all spheres. Love you so much Sutton Court, from my heart.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L W (Niece of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience
My aunt only came to Sutton Court four weeks ago, but we are so happy how she was cared for.

A lovely place for her final weeks/days. Very clean and lovely staff who took care of her for us. Thank you so much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D R (Niece of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

My aunt was admitted here after her discharge from hospital. She was very ill and was very dependent in all her needs. She had her ninety-seventh birthday during her stay and tried to participate in the very nice celebration that was arranged for her. Admission was made very easy, following a phone call. No delay in getting matters sorted. All grades of staff showed great respect to my aunt and her family and friends. I am so pleased that her end of life here was carried out so well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D M (Son of Resident) published on 11 September 2023 Submitted via Website
Overall Experience
I visited eight or so on care homes on behalf of my father when he needed 24 hour nursing care and Sutton Court was my preferred choice early on. Luckily, after showing my father round three places, his favorite was also Sutton Court.
The deciding factors were the warm and family atmosphere, the attitude of everyone we dealt with and the care my father receives. I've been lucky to be able to visit him most days for several months before flying home and I am certain he is in the best possible place.
The home is close to the shops, if needed, and the bus services are good with a hospital being a short car ride away. I've never had a problem parking and I've used the buses too.

The food at meal times is very well presented and, as soon as you sit down as a visitor tea, coffee and biscuits are offered, so it's easy to chat. The shared areas on the ground floor are light and the activities on offer look just right. I very rarely give 5/5 on any survey, but Sutton Court deserves it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brenda P (Daughter of Resident) published on 18 August 2023 Submitted via Postal Card
Overall Experience

My Mother, who is on occasions challenging to deal with, has been at Sutton Court Care Centre for 7 weeks and I cannot fault the care and attention she has received. I looked into several other care homes before deciding on Sutton Court and am so glad I did because, in my view, Sutton Court is second to none.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J C (Friend of Resident) published on 11 August 2023 Submitted via Postal Card
Overall Experience

Everyone in this home is lovely. All the staff are very helpful and caring. Rooms very clean, light and airy. Good to see how the staff spoke very kindly towards my friend. It smelt so lovely and clean!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
No Rating
Safety / Security
Rooms
Value for Money
No Rating
Review from W N (Daughter-in-law of Resident) published on 21 July 2023 Submitted via Postal Card
Overall Experience

You could not have made my mother-in-law feel more welcome. She has settled quicker than we thought. We know she is being well cared for, and the staff are lovely to her. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tony B (Son of Resident) published on 18 July 2023 Submitted via Website
Overall Experience

My dad was transferred here directly from the hospital and was given an end-of-life diagnosis. The staff were very welcoming, and even though this was a particularly difficult and painful time for the family, they respected our privacy and treated my dad with the utmost dignity. They even helped us to celebrate his birthday with him and were so kind to us all. They allowed us all to spend his final hours with him and even found the time to give us refreshments. Nothing was too much trouble that night. A special thanks must go to two particular members of staff who were just absolute angels and gave us so much strength. Dad would’ve loved you both.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from S P (Daughter of Resident) published on 9 March 2023 Submitted via Postal Card
Overall Experience

Mum enetered Sutton Court Care Centre in March 2020, just before the first Covid lockdown. She had been diagnosed with dementia and was 97 at the time. The staff have been caring, looking after her professionally and with dignity at all times. She celebrated her 100th Birthday as restrictions were being lifted in May 2022. Visiting the home after her death this month, we found the staff very open and positive in their support, and they clearly knew our Mother very well. Care staff, duty staff, reception and management all contributed to making the last three years of her life comfortable and dignified.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie R (Daughter of Resident) published on 6 March 2023 Submitted via Postal Card
Overall Experience

My mother was diagnosed with dementia about three years ago and was referred to Sutton Court for assessment. Covid broke out across the country, so it was decided that she should stay at Sutton Court. This was a Godsend for our family, as she has been well cared for ever since. All staff have been respectful and have gone above and beyond o look after this 100-year-old. She sadly died this week, and we have been kept informed every step of the way. Thank you, Sutton Court Care Centre.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine E (Wife of Resident) published on 24 February 2023 Submitted via Postal Card
Overall Experience

The staff are professional, kind and thoughtful. They made my husband's life better by giving him the attention he needed. Did not sit him in a chair and forget about him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Trevor S (Nephew of Resident) published on 20 December 2022 Submitted via Postal Card
Overall Experience

My aunt resided in this care home for over three years. We honestly were very pleased we chose this excellent home for her. All staff we engaged with are committed to providing friendly excellent care. The home is spotless and has very modern facilities. I would recommend this home to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D H (Next of Kin) published on 7 November 2022 Submitted via Postal Card
Overall Experience

Sutton Court Care Home, in my opinion, represents the very best that care homes have to offer; it should be held up to other care homes as an example of excellence that the care sector would do well to aspire to. All staff go above and beyond their expectations, and without exception, demonstrate compassion and empathy in their respective roles. No amount of praise is high enough for them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Sutton Court Care Centre.

Upcoming Events

There are no upcoming events for Sutton Court Care Centre.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Sutton Court Care Centre.

Accreditations

There are no accreditations posted yet for Sutton Court Care Centre.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Court Care Centre to verify any information. View our terms and conditions. Sutton Court Care Centre has an Enhanced Service -more info.