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Sutton Court Care Centre is a purpose-built nursing home in Sutton in Surrey for 63 residents, spread across three and a half levels. All rooms are easily accessible via a passenger lift.
There are several communal lounges for residents to enjoy, as well as a pleasant conservatory area.
Highly motivated and well-trained staff are on hand to provide 24-hour nursing care to residents, and the home received an overall 'Good' rating by...
Care Provided by Sutton Court Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Sutton Court Care Centre for full pricing details and T&Cs.
Contact Sutton Court Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Clearstone Care Ltd
- Private Owned
Person in charge
- Marie Bannister(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (1)
Sutton Court Care Centre Reviews (104)
Sutton Court Care Centre has a Review Score of 9.8 (9.768) out of 10, based on 28 reviews in the last 2 years.
Over all time Sutton Court Care Centre has 104 reviews.
Having viewed several nursing homes, which were considered houses both based in Sutton. My sister and I were not overly impressed and decided to hold out for hopefully something better to become available. Fortunately, several days later, a place became available at Sutton Court Care Centre, so as soon as I visited the home, I knew this was the right place for Mum. Being purpose-built and not very old, it was like a hotel, and the staff were so happy and helpful. Mum could not have wished for a better place to end her days on this earth - many thanks.
My mum spent exactly one year here at Sutton Court Care Centre. During this time she deteriorated from her condition as expected. However, her excellent care and kindness was always shown by the staff looking after her. Especially during her last couple of days she was shown great compassion, as was I and my family, and my/her wishes were fully met.
My husband says he is very happy staying here and the staff look after him very well and he has no complaints so far.
My mother was moved into Sutton Court Care Home following her discharge from hospital with a diagnosis of stage 4 cancer. She was well looked after with experienced nurses who were very attentive to her needs and in her palliative care, towards the end of her life, they were excellent. I give a 5 star review for their continued success towards their patients and especially my mother.
I cannot speak highly enough of the care that my husband received during his recent stay in this wonderful care home. His every need was catered for and I am deeply grateful for the kindness and consideration of all the staff and management that looked after him.
The care centre staff were excellent, and my father always looked clean and well cared for. We were kept informed of any changes as soon as they happened, and the staff were very polite and conscientious. My father sadly passed away on 27/10/23.
During her last hours they supplied us with teas and juice and were very supportive.
Overall they were wonderful people and we are very grateful for their hard work.
Sutton Court Care Centre is a family home for my Mother who has been living here in an assisted care facility since August 2020. It is a warm, caring, loving atmosphere where my Mum feels at home. The staff are wonderful, kind, generous and empathetic. They treat Mum as if she is their family. The management is excellent and always has a patient pair of ears for all complaints and addresses issues very fast. Overall, I would rate them excellent in all spheres. Love you so much Sutton Court, from my heart.
A lovely place for her final weeks/days. Very clean and lovely staff who took care of her for us. Thank you so much.
My aunt was admitted here after her discharge from hospital. She was very ill and was very dependent in all her needs. She had her ninety-seventh birthday during her stay and tried to participate in the very nice celebration that was arranged for her. Admission was made very easy, following a phone call. No delay in getting matters sorted. All grades of staff showed great respect to my aunt and her family and friends. I am so pleased that her end of life here was carried out so well.
The deciding factors were the warm and family atmosphere, the attitude of everyone we dealt with and the care my father receives. I've been lucky to be able to visit him most days for several months before flying home and I am certain he is in the best possible place.
The home is close to the shops, if needed, and the bus services are good with a hospital being a short car ride away. I've never had a problem parking and I've used the buses too.
The food at meal times is very well presented and, as soon as you sit down as a visitor tea, coffee and biscuits are offered, so it's easy to chat. The shared areas on the ground floor are light and the activities on offer look just right. I very rarely give 5/5 on any survey, but Sutton Court deserves it.
My Mother, who is on occasions challenging to deal with, has been at Sutton Court Care Centre for 7 weeks and I cannot fault the care and attention she has received. I looked into several other care homes before deciding on Sutton Court and am so glad I did because, in my view, Sutton Court is second to none.
Everyone in this home is lovely. All the staff are very helpful and caring. Rooms very clean, light and airy. Good to see how the staff spoke very kindly towards my friend. It smelt so lovely and clean!
You could not have made my mother-in-law feel more welcome. She has settled quicker than we thought. We know she is being well cared for, and the staff are lovely to her. Thank you.
My dad was transferred here directly from the hospital and was given an end-of-life diagnosis. The staff were very welcoming, and even though this was a particularly difficult and painful time for the family, they respected our privacy and treated my dad with the utmost dignity. They even helped us to celebrate his birthday with him and were so kind to us all. They allowed us all to spend his final hours with him and even found the time to give us refreshments. Nothing was too much trouble that night. A special thanks must go to two particular members of staff who were just absolute angels and gave us so much strength. Dad would’ve loved you both.
Mum enetered Sutton Court Care Centre in March 2020, just before the first Covid lockdown. She had been diagnosed with dementia and was 97 at the time. The staff have been caring, looking after her professionally and with dignity at all times. She celebrated her 100th Birthday as restrictions were being lifted in May 2022. Visiting the home after her death this month, we found the staff very open and positive in their support, and they clearly knew our Mother very well. Care staff, duty staff, reception and management all contributed to making the last three years of her life comfortable and dignified.
My mother was diagnosed with dementia about three years ago and was referred to Sutton Court for assessment. Covid broke out across the country, so it was decided that she should stay at Sutton Court. This was a Godsend for our family, as she has been well cared for ever since. All staff have been respectful and have gone above and beyond o look after this 100-year-old. She sadly died this week, and we have been kept informed every step of the way. Thank you, Sutton Court Care Centre.
The staff are professional, kind and thoughtful. They made my husband's life better by giving him the attention he needed. Did not sit him in a chair and forget about him.
My aunt resided in this care home for over three years. We honestly were very pleased we chose this excellent home for her. All staff we engaged with are committed to providing friendly excellent care. The home is spotless and has very modern facilities. I would recommend this home to anyone.
Sutton Court Care Home, in my opinion, represents the very best that care homes have to offer; it should be held up to other care homes as an example of excellence that the care sector would do well to aspire to. All staff go above and beyond their expectations, and without exception, demonstrate compassion and empathy in their respective roles. No amount of praise is high enough for them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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