Submit a Review for Birchfield Residential Care Home
9a - 11 Gorse Road, Blackburn, BB2 6LY
View full details of Birchfield Residential Care HomeLatest Reviews for Birchfield Residential Care Home
18 November 2025
My mum was lucky to have found Birchfield. The home is beautiful , warm, safe and clean . The staff are all amazing, every single member of staff work hard to keep my mum safe and happy . Always caring and have brilliant personalities which make them the best at their jobs I cannot praise them
enough . Mums room is always spotless and mum says the food is great . Many activities planned for spending days in and there is always a chance of an outing if the weather permits . Always someone at the end of the phone if there are any concerns and the reassurance and confidence my mum has while living there is wonderful. I cannot thank everyone enough for what they do .
18 November 2025
Jackie and the team welcomed Mum to Birchfield in August. The staff are amazing and the care Mum receives is second to none. Mum enjoys a range of activities and trips out.
She enjoys the food and all the residents have a beautiful cake on their birthday.
Would highly recommend Birchfield .
27 October 2025
We are very grateful for the ongoing care and support that my Mother , a very private and independent person, receives at Birchfield Care Home, from Jackie and all the staff.
She has been treated with the utmost kindness and respect and has responded well to the care she receives. Their priority is
her safety, health and comfort.
We are happy to recommend Birchfield, where my mother has been for the last 7 years to anyone needing to place a family member in care.
24 July 2025
My Aunt has been at Birchfied for the last year or so, she has no family nearby and I can only visit too infrequently. It is so difficult to choose or judge a care home and I find myself glad that she came to Birchfield as she has thrived here after being unable to look after herself at home
anymore.
Birchfield keep me informed of her progress and the staff are extremly helpfull when I try and arrange a phone call with my Aunt, or ask for an update in her progress.
The home is always clean, my aunt loves the food and she is looking better for it having regained some weight. She engages with people far better now than when she was at home and there are activities that i never dreamed she would take part in before.
When I speak with friends in a similar position, I apprciate how reasonable the fee is for the care given. The office staff are always very helpful with any questions I have.
04 July 2025
Dad admitted April 2025. He has a 1st floor room with a bay window overlooking a garden - only a commode/sink though, no toilet.No lift. Stair lift only. Bathroom on corridor.
Staff are caring and friendly and make my family feel welcome when we visit.
Dad enjoys the food and wandering round the
home with rooms beautifully decorated, lots of books for him to read.
He can sit in the 2 gardens and conservatory I feel he has a lot of freedom whilst being safe.
He enjoys the food and sitting in the dining room and chatting with the other residents.
So many activities organised by the activities coordinator -notice board shows what is on offer - includes lunches out and days out to places which family members can also attend.
Every resident gets a beautiful birthday cake , card and chocolates from the care home.
The manager and deputy manager are very approachable and keep me informed of any health issues - visiting doctor, optician, free hearing aid provision.
02 May 2024
My mum has been at Birchfield Residential Care Home for over a year, she is very happy there and is treated with respect and kindness. She is encouraged to take part in activities, arts and crafts, she has her nails and hair done regularly. Our family feel secure in the knowledge that she is well
looked after by kind and caring staff.
24 April 2024
All staff including management, nurses care staff, chefs cooks, cleaners, and maintenance staff are really helpful and informative. My father receives excellent care. I would recommend Birchfield to any family needing to place a family member in care to use this home. Excellent entertainment
programme also.
17 April 2024
Following a couple of visits to hospital it became clear my Aunt was unable to live independently any longer and she was offered a place at Birchfield. As a family, we were very concerned about how my aunt would take to this, as she has lived alone for many years and was fiercely independent. Our
fears were unfounded as she has clearly settled in well, reporting that the food is mostly good, the staff are kind, and she has made new friends there. We all live away so cannot visit as often as we'd like but staff are always happy to put my aunt on the phone for a chat. When we are able to visit, the staff are welcoming and happy to provide updates on my aunt. The home is warm, clean and secure. There are regular activities, posted on the website, and it is always wonderful to see photos of my aunt looking happy and well cared for, in between seeing her in person. I am confident her well-being has improved through the care provided at Birchfield. We thank all the staff for caring for her.
11 March 2024
My sister was admitted to Birchfield Residential Care Home after several falls at home, where she lived alone, and a hospital stay.
She was obviously reluctant to leave her home and found difficulty settling. However, the staff did everything to make her welcome and happy.
I visit her weekly and
see how she has adapted to the home, her great relationship with staff who all show warmth and friendship to her. As a visitor, I am always made welcome and encouraged to attend any events they have.
The home is always spotless and nicely decorated.
There are small areas where we can meet with my sister.
The home keeps me updated on any issues or concerns they may have.
There is a wide variety of activities going on in the home from pampering sessions to entertainers and various outings.
The gardens are well-maintained and with lovely seating areas.
There is a choice of meals and residents dietary needs are met.
I would have no hesitation in recommending this home.
11 January 2024
Putting an elderly mother into care is extremely traumatic, both for her and for her family. Mum moved to Birchfield Residential Care Home in an emergency a few months ago. Having been discharged from hospital, it was obvious after a few days that she was unable to look after herself and was unsafe
at home, despite frequent carer visits. We were offered a place at Birchfield and with much trepidation, she was admitted on the same day.
Our concerns were completely unfounded, as the Birchfield staff welcomed her and family members as soon as we stepped through the door, making her feel "at home". Mum has since settled in and is frequently laughing and joking with the staff. She has also made new friends who she sees every day, whereas at home she was lonely and dependent on people visiting her.
We are also pleased to see her well-being and health have massively improved. Her family are relieved that she is now safe and well looked after and cannot thank the staff enough for what they are doing.
09 January 2024
Care is excellent, food is well-cooked and substantial. Plenty of activities for my dad to take part in. Days out are tailored for the residents. Provide all the support needed, which is excellent. Staff are supportive of residents and family.
07 December 2023
Mum was admitted to Birchfield after having several falls at home and failing health meaning she couldn't look after herself.
With both myself and my brother both working away from home we needed somewhere for Mum to be safe and cared for.
Despite being very reluctant to go into care, Mum now has
settled in and made friends.
The staff are caring and attentive to Mum and her needs. When we visit, staff always make time to chat and update us on Mum's health both physical and mental.
No one likes having to put parents into long-term care but we couldn't have placed Mum in a safer, friendlier more caring place.
Her health has improved and her appetite is back to normal.
Thank you to all the staff at Birchfield for their professionalism, care and dedication.
06 December 2023
Very friendly staff and exceptionally clean home.
I have found in a very short period of time that all residents are treated with the utmost respect and dignity.
After visiting the home in advance of my relative being admitted to the home it was suggested that he come for lunch and stay a couple
of hours to see if he liked it and of course the food. It goes without saying that he thought the food and staff were very nice and couldn’t wait to be staying there.
If I or my relative have any queries we are always given helpful advice
I would highly recommend this care home.
Thank you, Birchfield.
29 June 2022
My Mum was admitted for convalescence after a hospital stay after a fall at home. She didn’t have the confidence to stay at home. One would say she was very ‘anxious’. The staff made her feel welcome and at home. Despite her reluctance, within a short space of time, she was encouraged to
participate in the organised activities. She enjoyed these and also made friends with the other residents. Her appetite returned, and she enjoyed the meals (apart from the ‘chip butties’) and she clearly benefited from having a regular regime and supervised medication. Living abroad it was important for me to get regular updates by phone or email. Despite the distance, the manager and the staff were always helpful in getting my Mum on the phone or giving me a quick update. Also when I visited they were great.
29 June 2021
My mum has been at Birchfield for approx 5 years and has always had the best possible care and support by hardworking and very friendly staff who always make you feel welcome. The care home has a very homely feel to it. The staff have always kept us informed of mums care especially over the Covid
Pandemic when we couldn't visit. They provided telephone and video calls which helped over this difficult time. Activities are he,o throughout the year with themed days and meals and afternoon teas. Thank you to all the staff for your continued care.
17 June 2021
Mum has lived at Birchfield for about five years now and has always been well cared for especially now she spends longer in bed. Birchfield staff have always been supportive and friendly and treat mum with dignity at all times. Activities and events are held regularly for residents enjoyment and
well being. Excellent care home.
07 June 2021
Always available for a chat and keep me fully informed of my mothers care. Have worked competently and professionally over last year despite the Covid-19 pandemic. They ensure my mum is cared for and offer a wide range of activities.
14 January 2020
My friend moved into Birchfield after a stay in hospital. She used to live alone. The staff are very caring towards her. She has made many friends and enjoys all the activities, bingo, senior exercises, dominoes. She has not been out when living alone but now she has been to Blackpool to the ice
arena, bowling and Christmas meal out. She is always laughing with the staff and is very contented. All aspects of the home are brilliant, form the management, support, food and hygiene. Would definitely recommend Birchfield.
08 January 2020
Friendly welcoming atmosphere, homely and not like an institution as many similar homes can be. Obliging friendly staff, good food. Many activities and themed days which are very beneficial.
08 January 2020
I'm happy to be able to leave my parent in such caring, happy, clean and well-managed home. I've now got peace of mind knowing he's well looked after.
Latest Reviews for Birchfield Residential Care Home
18 November 2025
My mum was lucky to have found Birchfield. The home is beautiful , warm, safe and clean . The staff are all amazing, every single member of staff work hard to keep my mum safe and happy . Always caring and have brilliant personalities which make them the best at their jobs I cannot praise them
enough . Mums room is always spotless and mum says the food is great . Many activities planned for spending days in and there is always a chance of an outing if the weather permits . Always someone at the end of the phone if there are any concerns and the reassurance and confidence my mum has while living there is wonderful. I cannot thank everyone enough for what they do .
18 November 2025
Jackie and the team welcomed Mum to Birchfield in August. The staff are amazing and the care Mum receives is second to none. Mum enjoys a range of activities and trips out.
She enjoys the food and all the residents have a beautiful cake on their birthday.
Would highly recommend Birchfield .
27 October 2025
We are very grateful for the ongoing care and support that my Mother , a very private and independent person, receives at Birchfield Care Home, from Jackie and all the staff.
She has been treated with the utmost kindness and respect and has responded well to the care she receives. Their priority is
her safety, health and comfort.
We are happy to recommend Birchfield, where my mother has been for the last 7 years to anyone needing to place a family member in care.
24 July 2025
My Aunt has been at Birchfied for the last year or so, she has no family nearby and I can only visit too infrequently. It is so difficult to choose or judge a care home and I find myself glad that she came to Birchfield as she has thrived here after being unable to look after herself at home
anymore.
Birchfield keep me informed of her progress and the staff are extremly helpfull when I try and arrange a phone call with my Aunt, or ask for an update in her progress.
The home is always clean, my aunt loves the food and she is looking better for it having regained some weight. She engages with people far better now than when she was at home and there are activities that i never dreamed she would take part in before.
When I speak with friends in a similar position, I apprciate how reasonable the fee is for the care given. The office staff are always very helpful with any questions I have.
04 July 2025
Dad admitted April 2025. He has a 1st floor room with a bay window overlooking a garden - only a commode/sink though, no toilet.No lift. Stair lift only. Bathroom on corridor.
Staff are caring and friendly and make my family feel welcome when we visit.
Dad enjoys the food and wandering round the
home with rooms beautifully decorated, lots of books for him to read.
He can sit in the 2 gardens and conservatory I feel he has a lot of freedom whilst being safe.
He enjoys the food and sitting in the dining room and chatting with the other residents.
So many activities organised by the activities coordinator -notice board shows what is on offer - includes lunches out and days out to places which family members can also attend.
Every resident gets a beautiful birthday cake , card and chocolates from the care home.
The manager and deputy manager are very approachable and keep me informed of any health issues - visiting doctor, optician, free hearing aid provision.
02 May 2024
My mum has been at Birchfield Residential Care Home for over a year, she is very happy there and is treated with respect and kindness. She is encouraged to take part in activities, arts and crafts, she has her nails and hair done regularly. Our family feel secure in the knowledge that she is well
looked after by kind and caring staff.
24 April 2024
All staff including management, nurses care staff, chefs cooks, cleaners, and maintenance staff are really helpful and informative. My father receives excellent care. I would recommend Birchfield to any family needing to place a family member in care to use this home. Excellent entertainment
programme also.
17 April 2024
Following a couple of visits to hospital it became clear my Aunt was unable to live independently any longer and she was offered a place at Birchfield. As a family, we were very concerned about how my aunt would take to this, as she has lived alone for many years and was fiercely independent. Our
fears were unfounded as she has clearly settled in well, reporting that the food is mostly good, the staff are kind, and she has made new friends there. We all live away so cannot visit as often as we'd like but staff are always happy to put my aunt on the phone for a chat. When we are able to visit, the staff are welcoming and happy to provide updates on my aunt. The home is warm, clean and secure. There are regular activities, posted on the website, and it is always wonderful to see photos of my aunt looking happy and well cared for, in between seeing her in person. I am confident her well-being has improved through the care provided at Birchfield. We thank all the staff for caring for her.
11 March 2024
My sister was admitted to Birchfield Residential Care Home after several falls at home, where she lived alone, and a hospital stay.
She was obviously reluctant to leave her home and found difficulty settling. However, the staff did everything to make her welcome and happy.
I visit her weekly and
see how she has adapted to the home, her great relationship with staff who all show warmth and friendship to her. As a visitor, I am always made welcome and encouraged to attend any events they have.
The home is always spotless and nicely decorated.
There are small areas where we can meet with my sister.
The home keeps me updated on any issues or concerns they may have.
There is a wide variety of activities going on in the home from pampering sessions to entertainers and various outings.
The gardens are well-maintained and with lovely seating areas.
There is a choice of meals and residents dietary needs are met.
I would have no hesitation in recommending this home.
11 January 2024
Putting an elderly mother into care is extremely traumatic, both for her and for her family. Mum moved to Birchfield Residential Care Home in an emergency a few months ago. Having been discharged from hospital, it was obvious after a few days that she was unable to look after herself and was unsafe
at home, despite frequent carer visits. We were offered a place at Birchfield and with much trepidation, she was admitted on the same day.
Our concerns were completely unfounded, as the Birchfield staff welcomed her and family members as soon as we stepped through the door, making her feel "at home". Mum has since settled in and is frequently laughing and joking with the staff. She has also made new friends who she sees every day, whereas at home she was lonely and dependent on people visiting her.
We are also pleased to see her well-being and health have massively improved. Her family are relieved that she is now safe and well looked after and cannot thank the staff enough for what they are doing.
09 January 2024
Care is excellent, food is well-cooked and substantial. Plenty of activities for my dad to take part in. Days out are tailored for the residents. Provide all the support needed, which is excellent. Staff are supportive of residents and family.
07 December 2023
Mum was admitted to Birchfield after having several falls at home and failing health meaning she couldn't look after herself.
With both myself and my brother both working away from home we needed somewhere for Mum to be safe and cared for.
Despite being very reluctant to go into care, Mum now has
settled in and made friends.
The staff are caring and attentive to Mum and her needs. When we visit, staff always make time to chat and update us on Mum's health both physical and mental.
No one likes having to put parents into long-term care but we couldn't have placed Mum in a safer, friendlier more caring place.
Her health has improved and her appetite is back to normal.
Thank you to all the staff at Birchfield for their professionalism, care and dedication.
06 December 2023
Very friendly staff and exceptionally clean home.
I have found in a very short period of time that all residents are treated with the utmost respect and dignity.
After visiting the home in advance of my relative being admitted to the home it was suggested that he come for lunch and stay a couple
of hours to see if he liked it and of course the food. It goes without saying that he thought the food and staff were very nice and couldn’t wait to be staying there.
If I or my relative have any queries we are always given helpful advice
I would highly recommend this care home.
Thank you, Birchfield.
29 June 2022
My Mum was admitted for convalescence after a hospital stay after a fall at home. She didn’t have the confidence to stay at home. One would say she was very ‘anxious’. The staff made her feel welcome and at home. Despite her reluctance, within a short space of time, she was encouraged to
participate in the organised activities. She enjoyed these and also made friends with the other residents. Her appetite returned, and she enjoyed the meals (apart from the ‘chip butties’) and she clearly benefited from having a regular regime and supervised medication. Living abroad it was important for me to get regular updates by phone or email. Despite the distance, the manager and the staff were always helpful in getting my Mum on the phone or giving me a quick update. Also when I visited they were great.
29 June 2021
My mum has been at Birchfield for approx 5 years and has always had the best possible care and support by hardworking and very friendly staff who always make you feel welcome. The care home has a very homely feel to it. The staff have always kept us informed of mums care especially over the Covid
Pandemic when we couldn't visit. They provided telephone and video calls which helped over this difficult time. Activities are he,o throughout the year with themed days and meals and afternoon teas. Thank you to all the staff for your continued care.
17 June 2021
Mum has lived at Birchfield for about five years now and has always been well cared for especially now she spends longer in bed. Birchfield staff have always been supportive and friendly and treat mum with dignity at all times. Activities and events are held regularly for residents enjoyment and
well being. Excellent care home.
07 June 2021
Always available for a chat and keep me fully informed of my mothers care. Have worked competently and professionally over last year despite the Covid-19 pandemic. They ensure my mum is cared for and offer a wide range of activities.
14 January 2020
My friend moved into Birchfield after a stay in hospital. She used to live alone. The staff are very caring towards her. She has made many friends and enjoys all the activities, bingo, senior exercises, dominoes. She has not been out when living alone but now she has been to Blackpool to the ice
arena, bowling and Christmas meal out. She is always laughing with the staff and is very contented. All aspects of the home are brilliant, form the management, support, food and hygiene. Would definitely recommend Birchfield.
08 January 2020
Friendly welcoming atmosphere, homely and not like an institution as many similar homes can be. Obliging friendly staff, good food. Many activities and themed days which are very beneficial.
08 January 2020
I'm happy to be able to leave my parent in such caring, happy, clean and well-managed home. I've now got peace of mind knowing he's well looked after.