9a - 11 Gorse Road, Blackburn BB2 6LY
Birchfield Residential Care Home in Blackburn is a family-run home delivering a high level of care at an affordable price.
Birchfield has received consistently good reports from the CQC and Blackburn with Darwen Council making it one of the top homes in the Blackburn with Darwen area.
The home actively encourages feedback from residents, relatives, staff and local professionals which it uses to ensure the home remains focused on offering the best service possible. Regular residents meetings encourage ideas for activities, days out and in house entertainment so the home has a full programme of activities with something to suit everybody.
Menus are continually adapted at residents' requests ensuring home-cooked food, using local produce, remains delicious, nutritious and interesting. The cooks know the residents' likes and dislikes as well as any dietary requirements enabling them to tailor meals to individual needs.
Birchfield offers short (respite) and long stay care and the home recommend a four week trial period to ensure new residents are happy with their choice.
The comfortable and spacious home, set in leafy grounds, provides a relaxing atmosphere. With quiet places to chat with friends and relatives whilst enjoying a nice cup of tea.
The home welcomes visitors at any time so please pop in, no appointment required, and take a look around.
Owner: M & K Taylor
Person in charge: Mary Noone (Registered Manager)
Local Authority / Social Services: Blackburn with Darwen Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Admission Information: A full & personalised assessment prior to admission. Ages 65+.. Ages 50+.
Single Rooms: 22
Shared Rooms: 1
Rooms with ensuite WC: 7
Fees information:The home accept Social Services Fees with No Top Ups
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
Coming down Preston New Road from Blackburn town centre, turn left at the mini roundabout by Sacred Heart Church onto Billinge Avenue. Then take the second left onto Gorse Road. Birchfield are a few houses down on the left hand side and is clearly signed.
Visiting:
Visitors are welcome at any time.
Parking:
Off road parking is available.
Latest Care Quality Commission* Report on Birchfield Residential Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.5 (maximum of 10) for Birchfield Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for Birchfield Residential Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.539 for Birchfield Residential Care Home is calculated as follows: ( (188 Excellents x 5) + (119 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 321 Ratings = 4.539
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Birchfield Residential Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 8 Reviews ÷ 4.8 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Birchfield Residential Care Home has a Review Score of 9.5 (9.539) from 27 Reviews
Review submitted from a Postal Card by E S (Daughter of Resident) on Monday 23 October 2017. Relates to October 2017.
My mum has been in the home for two and a half years. She is very happy and likes the staff who work very hard. She enjoys the food which is varied. Knowing my mum is happy makes me feel better. The home has a "HOMELY FEEL", you could not ask for anything else.
How likely would you be to recommend Birchfield Residential Care Home? Likely
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Review submitted from a Postal Card by M F (Daughter of Resident) on Thursday 28 September 2017. Relates to September 2017.
My father is 99 years old and this is his first experience of a care home. The care home has been very caring and staff could not have done more to make the transition from home to care home any easier for us. My father is very happy with every aspect of the home and I could not thank them enough for their help and kindness.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Ann P (Relative of Resident) on Friday 28 July 2017. Relates to October 2016.
My relative spent approx. 3 years in and out of this care home before he died in November 2016. At all times he was treated with respect and dignity and although he could be very difficult at times, he always praised the staff and the care which he received.
How likely would you be to recommend Birchfield Residential Care Home? Likely
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Review submitted from a Postal Card by Susan C (Daughter of Resident) on Friday 7 July 2017. Relates to July 2017.
My mother was very happy in Birchfield and was very happy she was there.
The staff were extremely professional and very caring, to both my mother and I.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Website Submission by Pat S (Daughter of Resident) on Sunday 2 July 2017. Relates to June 2017.
Our mum chose to move into Birchfield after a long weekend of visiting various homes. This was the first time a door had opened and the person standing there had spoken to mum directly. It was this person centred approach that convinced us that this was the place that would be able to care for her in the way that we all wanted. Families are encouraged to visit and take part in their activities and events, making it very inclusive.
In the following three years as mum deteriorated, the staff never lost sight of the fact that she was a person, her dignity was always preserved and the care she received was fantastic. In mums final 10 months she was confined to bed and despite not being a nursing home, the staff diligently turned her every 2 hours. Her bedding was always clean and fresh and as a result of this, she didn’t have a single bedsore which was truly remarkable. Thank you to all the staff at Birchfield for looking after our mum so well and supporting us all in those final weeks.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by J W (Daughter of Resident) on Tuesday 27 June 2017. Relates to June 2017.
Overall we are extremely satisfied with the care mum is receiving, although at times we have noticed a lack of staffing. Thus the activities which have been organised actually do not take place.
Residents sit in front of the TV for far too long!
But what else can be expected - my mum is having difficulties in walking so needs staff to meet her ever personal needs, 24/7.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by T C (Daughter of Resident) on Thursday 15 June 2017. Relates to June 2017.
Made my mum feel welcome. Care home is always clean and safe are approachable and helpful.
How likely would you be to recommend Birchfield Residential Care Home? Likely
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Review submitted from a Postal Card by Margaret W (Sister of Resident) on Friday 9 June 2017. Relates to June 2017.
Management always resolve any queries I have about my sisters care.
the care staff are very caring and treat the residents with dignity, the food is of good quality and the chef goes out of his way to meet the residents dietry needs.
The cleanliness of the home is excellent, always smells fresh and clean.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Joan K (Friend of Resident) on Monday 22 May 2017. Relates to May 2017.
I visit my friend and neighbour every week for a few hours and overall I have found the care home to be a good one. One minor issue is her wearing the wrong clothes if I don't label her clothes for her correctly, as she has no immediate family and can't talk for herself following a minor stroke as her speech is affected. The home is clean and tidy and the staff are good and approachable. Overall a good care home.
How likely would you be to recommend Birchfield Residential Care Home? Likely
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Review submitted from a Postal Card by L M (Daughter of Resident) on Friday 12 May 2017. Relates to April 2017.
As Birchfield is open visiting hours, I visit my mum several times a week (different days and times).
I always find her to have been made as comfortable as possible.
The staff are competent and friendly.
After a visit, I come away feeling that she is being well looked after.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by David W (Nephew of Resident) on Tuesday 2 May 2017. Relates to April 2017.
I find the staff at Birchfield very professional, caring and courteous. Nothing is too much trouble and they seem to do everything with a smile on their face.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Anna G (Partner of Resident) on Thursday 30 March 2017. Relates to March 2016.
Very satisfied with the care home and staff, who provided a friendly and professional service.
Excellent food and chef.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Website Submission by Nancy T (Daughter of Resident) on Thursday 30 June 2016. Relates to June 2016.
Mother, in her 90s, spent 2 weeks here recovering after a stint in hospital. All staff were kind, caring and extremely helpful encouraging mother both to eat and walk. Her room was clean, tidy and well furnished, the communal rooms were also well presented and exceptionally clean and comfortably set out, including quiet areas for visitors and clients alike. Mother was very happy during her stay and would be happy to return. Compassionate and caring staff. Excellent home cooked food provided by a sympathetic chef who talks daily to residents and tries to cater for all individual needs and requests. Overall excellent, a cut above other care homes where mother has previously spent time in respite care, Birchfield is exceptionally good value. Thank you to all staff, your attentive care has been much appreciated.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by D T (Friend of Resident) on Thursday 12 May 2016. Relates to May 2016.
I have witnessed excellent loving care of my dear 100 year old friend. She is happy and contented with you. The house - unlike many others - does not smell of wee and boiled cabbage. Events and visits are arranged frequently. I cannot say I wouldn't mind ending my days with you! But not just yet!!
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Website Submission by Vicky W (Granddaughter of Resident) on Wednesday 13 April 2016. Relates to March 2016.
My 90 year Nan, stayed at Birchfield as a Temporary Resident for roughly 8 weeks.
In this time the staff cared for Nan, with compassion and care.
Taking time with her to help her walk albeit slowly but on arrival her walking was non existent. This was wonderful to see again.
As a visitor, there was an open door policy and I was always made to feel welcome.
Real thought goes into the running of Birchfield, the reception area was often decorated with a theme (Easter, Valentines, Mothering Sunday ).
Little touches make all the difference.
Well Done and thank you for Caring.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Lois M (Resident) on Sunday 14 February 2016. Relates to December 2015.
I was only at Birchfield for two weeks and found the staff very helpful and caring.
How likely would you be to recommend Birchfield Residential Care Home? Likely
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Review submitted from a Postal Card by A S (Son of Resident) on Friday 12 February 2016. Relates to January 2016.
All the staff at Birchfield are approachable, very friendly yet always respectful towards the families of residents. All staff have always shown a caring attitude towards mum and have given her great support in all aspects of her life at Birchfield. She always felt safe and she loved the food! Many parts of the home have been re-decorated recently and this has enhanced the overall appearance- this is appreciated by the residents.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by S H (Niece of Resident) on Tuesday 2 February 2016. Relates to January 2016.
Birchfield provides a homely atmosphere with well trained and caring staff, maintaining high standards of support to both residents and relatives, who are always welcomed when visiting. Residents are afforded dignity and respect, with individual needs noted, and acted upon together with an open exchange between management and relatives on the tailoring of any specific care and attention required to facilitate the wellbeing of their loved one.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Julie P (Daughter of Resident) on Tuesday 2 February 2016. Relates to January 2016.
My mother spent just under 18 months at Birchfield Residential Care Home until the end of her life. I only ever saw her treated with dignity and respect and the friendly banter she enjoyed. With good food and company she thrived until she became ill. It was at this time, good timely medical care was given to alleviate discomfort but I also observed genuine love and empathy in her nursing care. At the end I could not have been looked after any better. I am full of prise for this care home and would recommend their care to everyone.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Hilary G (Daughter of Resident) on Friday 29 January 2016. Relates to January 2016.
Mum had been unwell for a number of years and we were at a stage where we could not keep her safe. Our family was very distressed and visiting at least 6 care homes did not instil confidence - in fact is made us feel much worse - until we visited Birchfield.
At Birchfield we found people who generally cared about their residents, were professionl and offered support not only to mum, but to the rest of our family as well!
To this day we still go to Birchfield, Easter fairs etc. Our family feel this is the least we can do to repay their kindness and help - we will never forget that they cared for our precious mum - Thank you Birchfield.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Joan C (Resident) on Friday 22 January 2016. Relates to January 2016.
Nice décor, nice and warm. Very good helpful staff. The food is good.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Peter R (Resident) on Tuesday 19 January 2016. Relates to January 2016.
I think its alright here. The food is very good. I really like the staff because they are friendly and helpful. I enjoy playing dominoes in the afternoons sometimes with the other residents.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Joan M (Resident) on Tuesday 19 January 2016. Relates to January 2016.
I'm very well looked after and have lived here for a lot of years. I love the staff here and have known a lot of them for a lot of years. I'm very happy with my meals and get plenty of choice. I love the activities and trips out.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Joan K (Resident) on Tuesday 19 January 2016. Relates to January 2016.
I like living here its lovely. Every morning when I come down stairs I always look in reception and think how lovely and clean the home is. I think this everyday. My daughter always comments on how clean it is too. I love the food its always good. I'm very happy with the care I receive from the staff, management are lovely.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Lilly D (Resident) on Tuesday 19 January 2016. Relates to January 2016.
I like everything about Birchfield Residential Care Home. The food is really good. I have made some really good friends since living here. The staff are good and meet my needs.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Website Submission by Pam C (Daughter of Resident) on Tuesday 29 December 2015. Relates to December 2015.
Just like to say a big thank you to the staff and chef for all their hard work on Christmas Day.
The family of residents were invited to join their relatives for Christmas dinner. Although I was eating Christmas dinner later with friends I had a lovely piece of salmon whilst my mum, ate her Christmas dinner, which mum really enjoyed.
Happy New Year to all
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Neil P (Son of Resident) on Thursday 3 December 2015. Relates to November 2015.
A good home with caring staff.
One 'niggle' - laundry items sometimes not returned.
Also, if/when the home is closed to visitors due to sickness, family who visit should receive a txt message or phone call, so that they don't travel to the home from other towns - only to be denied access.
How likely would you be to recommend Birchfield Residential Care Home? Extremely Likely
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1 Bed Vacancy
posted 24 May 2018
We currently have one room available which is newly decorated and furnished. Please call Mary Noone on 01254 266020 to discuss any care requirements you may have. Thank you very much for taking an interest in Birchfield Care Home.
February 2014
Recipient: Birchfield Residential Care Home
Date: Saturday 01 Feb 2014
There are currently no Care Home Idol entrants who have performed at Birchfield Residential Care Home