Birchfield Residential Care Home

9a - 11 Gorse Road, Blackburn BB2 6LY
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9.8 45 Reviews
  • Birchfield Residential Care Home, Blackburn
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £750 – £900
  • Self-Funded Residential Dementia Care: £800 – £950
  • RESPITE Self-Funded Residential Care: £750 – £900
  • RESPITE Self-Funded Residential Dementia Care: £800 – £950

Our fees depend on the room available and care needs required.

These prices are only a guideline, please contact Birchfield Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Mark Taylor and Kirsty Taylor

Person in charge

  • Danielle Gillibrand (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • A full & personalised assessment prior to admission. Ages 65+.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • Visitors are welcome at any time.

Parking

  • Off road parking is available.

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Birchfield Residential Care Home Reviews (45)

9.8

Birchfield Residential Care Home has a Review Score of 9.8 (9.839) out of 10, based on 10 reviews in the last 2 years.
Over all time Birchfield Residential Care Home has 45 reviews.

Overall Experience
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Date Published
  • 45
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Reviewer Connection to Birchfield Residential Care Home
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Total of 45, showing 21-40
Review from E S (Daughter of Resident) published on 6 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in the home for two and a half years. She is very happy and likes the staff who work very hard. She enjoys the food which is varied. Knowing my mum is happy makes me feel better. The home has a "HOMELY FEEL", you could not ask for anything else.
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Review from M F (Daughter of Resident) published on 12 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is 99 years old and this is his first experience of a care home. The care home has been very caring and staff could not have done more to make the transition from home to care home any easier for us. My father is very happy with every aspect of the home and I could not thank them enough for
their help and kindness.
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Review from Ann P (Relative of Resident) published on 11 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative spent approx. 3 years in and out of this care home before he died in November 2016. At all times he was treated with respect and dignity and although he could be very difficult at times, he always praised the staff and the care which he received.
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Review from Pat S (Daughter of Resident) published on 17 July 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mum chose to move into Birchfield after a long weekend of visiting various homes. This was the first time a door had opened and the person standing there had spoken to mum directly. It was this person centred approach that convinced us that this was the place that would be able to care for her in
the way that we all wanted. Families are encouraged to visit and take part in their activities and events, making it very inclusive.
In the following three years as mum deteriorated, the staff never lost sight of the fact that she was a person, her dignity was always preserved and the care she received was fantastic. In mums final 10 months she was confined to bed and despite not being a nursing home, the staff diligently turned her every 2 hours. Her bedding was always clean and fresh and as a result of this, she didn’t have a single bedsore which was truly remarkable. Thank you to all the staff at Birchfield for looking after our mum so well and supporting us all in those final weeks.
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Review from J W (Daughter of Resident) published on 11 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall we are extremely satisfied with the care mum is receiving, although at times we have noticed a lack of staffing. Thus the activities which have been organised actually do not take place.
Residents sit in front of the TV for far too long!
But what else can be expected - my mum is having difficulties
in walking so needs staff to meet her ever personal needs, 24/7.
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Review from Susan C (Daughter of Resident) published on 7 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was very happy in Birchfield and was very happy she was there.
The staff were extremely professional and very caring, to both my mother and I.
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Review from Margaret W (Sister of Resident) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management always resolve any queries I have about my sisters care.
the care staff are very caring and treat the residents with dignity, the food is of good quality and the chef goes out of his way to meet the residents dietry needs.
The cleanliness of the home is excellent, always smells fresh
and clean.
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Review from Joan K (Friend of Resident) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my friend and neighbour every week for a few hours and overall I have found the care home to be a good one. One minor issue is her wearing the wrong clothes if I don't label her clothes for her correctly, as she has no immediate family and can't talk for herself following a minor stroke as her
speech is affected. The home is clean and tidy and the staff are good and approachable. Overall a good care home.
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Review from L M (Daughter of Resident) published on 26 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As Birchfield is open visiting hours, I visit my mum several times a week (different days and times).
I always find her to have been made as comfortable as possible.
The staff are competent and friendly.
After a visit, I come away feeling that she is being well looked after.
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Review from David W (Nephew of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff at Birchfield very professional, caring and courteous. Nothing is too much trouble and they seem to do everything with a smile on their face.
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Review from Anna G (Partner of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the care home and staff, who provided a friendly and professional service.
Excellent food and chef.
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Review from Nancy T (Daughter of Resident) published on 30 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mother, in her 90s, spent 2 weeks here recovering after a stint in hospital. All staff were kind, caring and extremely helpful encouraging mother both to eat and walk. Her room was clean, tidy and well furnished, the communal rooms were also well presented and exceptionally clean and comfortably set
out, including quiet areas for visitors and clients alike. Mother was very happy during her stay and would be happy to return. Compassionate and caring staff. Excellent home cooked food provided by a sympathetic chef who talks daily to residents and tries to cater for all individual needs and requests. Overall excellent, a cut above other care homes where mother has previously spent time in respite care, Birchfield is exceptionally good value. Thank you to all staff, your attentive care has been much appreciated.
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Review from D T (Friend of Resident) published on 26 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have witnessed excellent loving care of my dear 100 year old friend. She is happy and contented with you. The house - unlike many others - does not smell of wee and boiled cabbage. Events and visits are arranged frequently. I cannot say I wouldn't mind ending my days with you! But not just yet!!
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Review from Vicky W (Granddaughter of Resident) published on 28 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 90 year Nan, stayed at Birchfield as a Temporary Resident for roughly 8 weeks.
In this time the staff cared for Nan, with compassion and care.
Taking time with her to help her walk albeit slowly but on arrival her walking was non existent. This was wonderful to see again.
As a visitor, there
was an open door policy and I was always made to feel welcome.
Real thought goes into the running of Birchfield, the reception area was often decorated with a theme (Easter, Valentines, Mothering Sunday ).
Little touches make all the difference.


Well Done and thank you for Caring.

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Review from Joan C (Resident) published on 1 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice décor, nice and warm. Very good helpful staff. The food is good.
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Review from Lois M (Resident) assisted by family/friend published on 28 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was only at Birchfield for two weeks and found the staff very helpful and caring.
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Review from A S (Son of Resident) published on 26 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff at Birchfield are approachable, very friendly yet always respectful towards the families of residents. All staff have always shown a caring attitude towards mum and have given her great support in all aspects of her life at Birchfield. She always felt safe and she loved the food! Many
parts of the home have been re-decorated recently and this has enhanced the overall appearance- this is appreciated by the residents.
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Review from S H (Niece of Resident) published on 16 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Birchfield provides a homely atmosphere with well trained and caring staff, maintaining high standards of support to both residents and relatives, who are always welcomed when visiting. Residents are afforded dignity and respect, with individual needs noted, and acted upon together with an open exchange
between management and relatives on the tailoring of any specific care and attention required to facilitate the wellbeing of their loved one.
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Review from Julie P (Daughter of Resident) published on 16 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent just under 18 months at Birchfield Residential Care Home until the end of her life. I only ever saw her treated with dignity and respect and the friendly banter she enjoyed. With good food and company she thrived until she became ill. It was at this time, good timely medical care was
given to alleviate discomfort but I also observed genuine love and empathy in her nursing care. At the end I could not have been looked after any better. I am full of prise for this care home and would recommend their care to everyone.
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Review from Hilary G (Daughter of Resident) published on 12 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum had been unwell for a number of years and we were at a stage where we could not keep her safe. Our family was very distressed and visiting at least 6 care homes did not instil confidence - in fact is made us feel much worse - until we visited Birchfield.
At Birchfield we found people who generally
cared about their residents, were professionl and offered support not only to mum, but to the rest of our family as well!
To this day we still go to Birchfield, Easter fairs etc. Our family feel this is the least we can do to repay their kindness and help - we will never forget that they cared for our precious mum - Thank you Birchfield.
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Current Review Score: 9.8 (9.839)

Overview of Review Score

The Review Score of 9.8 (9.839) out of 10 for Birchfield Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.839 for Birchfield Residential Care Home is calculated as follows: ( (101 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 118 Ratings = 4.839
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Birchfield Residential Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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