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Care Provided by Birchfield Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Birchfield Residential Care Home to confirm what's included and get a personalised quote
Our fees depend on the room available and care needs required.
The price(s) shown are provided by the care home. Contact Birchfield Residential Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Birchfield Residential Care Home Ltd
- Private Owned
Person in charge
- Neny Moss (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (20)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (7)
Visiting
- Visitors are welcome at any time.
Parking
- Off road parking is available.
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Birchfield Residential Care Home Reviews (49)
9.0
Birchfield Residential Care Home has a Review Score of 9.0 (9.021) out of 10, based on 6 reviews in the last 2 years.
Over all time Birchfield Residential Care Home has 49 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Birchfield Residential Care Home
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Review from A N (Daughter of Resident) published on 8 January 2020 Submitted via Postal Review Card•
Overall Experience
I'm happy to be able to leave my parent in such caring, happy, clean and well-managed home. I've now got peace of mind knowing he's well looked after.
I'm happy to be able to leave my parent in such caring, happy, clean and well-managed home. I've now got peace of mind knowing he's well looked after.
↩Reply from Emma McNeil, Manager at Birchfield Residential Care Home
Thank you so much for your lovely positive comments, it means a lot and I will cascade this to all care staff in the home. It is a pleasure to have your relative with us at Birchfield.
Review from Chris B (Daughter of Resident) published on 7 January 2020 Submitted via Website•
Overall Experience
My mother has been in Birchfield for nearly twelve months now. Since the day she arrived, she has received excellent care and support from their dedicated staff. Everyone goes above and beyond to make her life a pleasant one. All the staff are friendly and very approachable. On November 10th it was...
My mother has been in Birchfield for nearly twelve months now. Since the day she arrived, she has received excellent care and support from their dedicated staff. Everyone goes above and beyond to make her life a pleasant one. All the staff are friendly and very approachable. On November 10th it was my mum's 100th birthday and everyone made it a special day for her to remember. They welcomed her family to celebrate with her and made her a lovely buffet. It was a lovely day for us all to remember thanks to their friendliness and help. I feel my mum is safe and well looked after. Thank you to everyone. Keep up the excellent work.
↩Reply from Emma McNeil, Manager at Birchfield Residential Care Home
Thank you so much for your lovely comments, it means a lot for staff to have such positive comments and feedback and I will cascade this to all staff. Thank you so much.
Review from A H (Daughter-in-law of Resident) published on 27 September 2019 Submitted via Postal Review Card•
Overall Experience
They are very friendly staff, make time to speak to you and tell you what is what with the person you are visiting and what they are up to e.g. If they are not feeling well and if they have had a good day.
They are very friendly staff, make time to speak to you and tell you what is what with the person you are visiting and what they are up to e.g. If they are not feeling well and if they have had a good day.
↩Reply from Emma McNeil, Manager at Birchfield Residential Care Home
Thank you for your lovely comments. We value your feedback and appreciate this very much as we always want to do the best we can for your family member and you. We are happy you have have had this experience. Thank you.
Review from Neil P (Son of Resident) published on 27 September 2019 Submitted via Postal Review Card•
Overall Experience
Birchfield is by far the best residential home my mum has lived at. She has been there 4 yrs now and is happy so will not be moving again.
Birchfield is by far the best residential home my mum has lived at. She has been there 4 yrs now and is happy so will not be moving again.
↩Reply from Emma McNeil, Manager at Birchfield Residential Care Home
Thank you for such lovely positive feedback. We appreciate this very much and will always aim to provide the best care and support possible. We are extremely pleased you all feel this way and we love having your family member at Birchfield.
Review from E S (Daughter of Resident) published on 6 November 2017 Submitted via Postal Review Card•
Overall Experience
My mum has been in the home for two and a half years. She is very happy and likes the staff who work very hard. She enjoys the food which is varied. Knowing my mum is happy makes me feel better. The home has a "HOMELY FEEL", you could not ask for anything else.
My mum has been in the home for two and a half years. She is very happy and likes the staff who work very hard. She enjoys the food which is varied. Knowing my mum is happy makes me feel better. The home has a "HOMELY FEEL", you could not ask for anything else.
Review from M F (Daughter of Resident) published on 12 October 2017 Submitted via Postal Review Card•
Overall Experience
My father is 99 years old and this is his first experience of a care home. The care home has been very caring and staff could not have done more to make the transition from home to care home any easier for us. My father is very happy with every aspect of the home and I could not thank them enough...
My father is 99 years old and this is his first experience of a care home. The care home has been very caring and staff could not have done more to make the transition from home to care home any easier for us. My father is very happy with every aspect of the home and I could not thank them enough for their help and kindness.
Review from Ann P (Relative of Resident) published on 11 August 2017 Submitted via Postal Review Card•
Overall Experience
My relative spent approx. 3 years in and out of this care home before he died in November 2016. At all times he was treated with respect and dignity and although he could be very difficult at times, he always praised the staff and the care which he received.
My relative spent approx. 3 years in and out of this care home before he died in November 2016. At all times he was treated with respect and dignity and although he could be very difficult at times, he always praised the staff and the care which he received.
Review from Pat S (Daughter of Resident) published on 17 July 2017 Submitted via Website•
Overall Experience
Our mum chose to move into Birchfield after a long weekend of visiting various homes. This was the first time a door had opened and the person standing there had spoken to mum directly. It was this person centred approach that convinced us that this was the place that would be able to care for her...
Our mum chose to move into Birchfield after a long weekend of visiting various homes. This was the first time a door had opened and the person standing there had spoken to mum directly. It was this person centred approach that convinced us that this was the place that would be able to care for her in the way that we all wanted. Families are encouraged to visit and take part in their activities and events, making it very inclusive.
In the following three years as mum deteriorated, the staff never lost sight of the fact that she was a person, her dignity was always preserved and the care she received was fantastic. In mums final 10 months she was confined to bed and despite not being a nursing home, the staff diligently turned her every 2 hours. Her bedding was always clean and fresh and as a result of this, she didn’t have a single bedsore which was truly remarkable. Thank you to all the staff at Birchfield for looking after our mum so well and supporting us all in those final weeks.
Review from J W (Daughter of Resident) published on 11 July 2017 Submitted via Postal Review Card•
Overall Experience
Overall we are extremely satisfied with the care mum is receiving, although at times we have noticed a lack of staffing. Thus the activities which have been organised actually do not take place.
Residents sit in front of the TV for far too long!
Residents sit in front of the TV for far too long!
But what else can be expected - my mum is having...
Overall we are extremely satisfied with the care mum is receiving, although at times we have noticed a lack of staffing. Thus the activities which have been organised actually do not take place.
Residents sit in front of the TV for far too long!
Residents sit in front of the TV for far too long!
But what else can be expected - my mum is having difficulties in walking so needs staff to meet her ever personal needs, 24/7.
Review from Susan C (Daughter of Resident) published on 7 July 2017 Submitted via Postal Review Card•
Overall Experience
My mother was very happy in Birchfield and was very happy she was there.
The staff were extremely professional and very caring, to both my mother and I.
My mother was very happy in Birchfield and was very happy she was there.
The staff were extremely professional and very caring, to both my mother and I.
Review from Margaret W (Sister of Resident) published on 23 June 2017 Submitted via Postal Review Card•
Overall Experience
Management always resolve any queries I have about my sisters care.
the care staff are very caring and treat the residents with dignity, the food is of good quality and the chef goes out of his way to meet the residents dietry needs.
the care staff are very caring and treat the residents with dignity, the food is of good quality and the chef goes out of his way to meet the residents dietry needs.
The cleanliness of the home is excellent, always smells fresh...
Management always resolve any queries I have about my sisters care.
the care staff are very caring and treat the residents with dignity, the food is of good quality and the chef goes out of his way to meet the residents dietry needs.
the care staff are very caring and treat the residents with dignity, the food is of good quality and the chef goes out of his way to meet the residents dietry needs.
The cleanliness of the home is excellent, always smells fresh and clean.
Review from Joan K (Friend of Resident) published on 5 June 2017 Submitted via Postal Review Card•
Overall Experience
I visit my friend and neighbour every week for a few hours and overall I have found the care home to be a good one. One minor issue is her wearing the wrong clothes if I don't label her clothes for her correctly, as she has no immediate family and can't talk for herself following a minor stroke as...
I visit my friend and neighbour every week for a few hours and overall I have found the care home to be a good one. One minor issue is her wearing the wrong clothes if I don't label her clothes for her correctly, as she has no immediate family and can't talk for herself following a minor stroke as her speech is affected. The home is clean and tidy and the staff are good and approachable. Overall a good care home.
Review from L M (Daughter of Resident) published on 26 May 2017 Submitted via Postal Review Card•
Overall Experience
As Birchfield is open visiting hours, I visit my mum several times a week (different days and times).
I always find her to have been made as comfortable as possible.
The staff are competent and friendly.
I always find her to have been made as comfortable as possible.
The staff are competent and friendly.
After a visit, I come away feeling that she is being well looked after.
As Birchfield is open visiting hours, I visit my mum several times a week (different days and times).
I always find her to have been made as comfortable as possible.
The staff are competent and friendly.
I always find her to have been made as comfortable as possible.
The staff are competent and friendly.
After a visit, I come away feeling that she is being well looked after.
Review from David W (Nephew of Resident) published on 16 May 2017 Submitted via Postal Review Card•
Overall Experience
I find the staff at Birchfield very professional, caring and courteous. Nothing is too much trouble and they seem to do everything with a smile on their face.
I find the staff at Birchfield very professional, caring and courteous. Nothing is too much trouble and they seem to do everything with a smile on their face.
Review from Anna G (Partner of Resident) published on 13 April 2017 Submitted via Postal Review Card•
Overall Experience
Very satisfied with the care home and staff, who provided a friendly and professional service.
Excellent food and chef.
Very satisfied with the care home and staff, who provided a friendly and professional service.
Excellent food and chef.
Review from Nancy T (Daughter of Resident) published on 30 June 2016 Submitted via Website•
Overall Experience
Mother, in her 90s, spent 2 weeks here recovering after a stint in hospital. All staff were kind, caring and extremely helpful encouraging mother both to eat and walk. Her room was clean, tidy and well furnished, the communal rooms were also well presented and exceptionally clean and comfortably...
Mother, in her 90s, spent 2 weeks here recovering after a stint in hospital. All staff were kind, caring and extremely helpful encouraging mother both to eat and walk. Her room was clean, tidy and well furnished, the communal rooms were also well presented and exceptionally clean and comfortably set out, including quiet areas for visitors and clients alike. Mother was very happy during her stay and would be happy to return. Compassionate and caring staff. Excellent home cooked food provided by a sympathetic chef who talks daily to residents and tries to cater for all individual needs and requests. Overall excellent, a cut above other care homes where mother has previously spent time in respite care, Birchfield is exceptionally good value. Thank you to all staff, your attentive care has been much appreciated.
Review from D T (Friend of Resident) published on 26 May 2016 Submitted via Postal Review Card•
Overall Experience
I have witnessed excellent loving care of my dear 100 year old friend. She is happy and contented with you. The house - unlike many others - does not smell of wee and boiled cabbage. Events and visits are arranged frequently. I cannot say I wouldn't mind ending my days with you! But not just yet!!
I have witnessed excellent loving care of my dear 100 year old friend. She is happy and contented with you. The house - unlike many others - does not smell of wee and boiled cabbage. Events and visits are arranged frequently. I cannot say I wouldn't mind ending my days with you! But not just yet!!
Review from Vicky W (Granddaughter of Resident) published on 28 April 2016 Submitted via Website•
Overall Experience
My 90 year Nan, stayed at Birchfield as a Temporary Resident for roughly 8 weeks.
In this time the staff cared for Nan, with compassion and care.
Taking time with her to help her walk albeit slowly but on arrival her walking was non existent. This was wonderful to see again.
In this time the staff cared for Nan, with compassion and care.
Taking time with her to help her walk albeit slowly but on arrival her walking was non existent. This was wonderful to see again.
As a visitor,...
My 90 year Nan, stayed at Birchfield as a Temporary Resident for roughly 8 weeks.
In this time the staff cared for Nan, with compassion and care.
Taking time with her to help her walk albeit slowly but on arrival her walking was non existent. This was wonderful to see again.
As a visitor, there was an open door policy and I was always made to feel welcome.
Real thought goes into the running of Birchfield, the reception area was often decorated with a theme (Easter, Valentines, Mothering Sunday ).
In this time the staff cared for Nan, with compassion and care.
Taking time with her to help her walk albeit slowly but on arrival her walking was non existent. This was wonderful to see again.
As a visitor, there was an open door policy and I was always made to feel welcome.
Real thought goes into the running of Birchfield, the reception area was often decorated with a theme (Easter, Valentines, Mothering Sunday ).
Little touches make all the difference.
Well Done and thank you for Caring.
Review from Joan C (Resident / Service User) published on 1 March 2016 Submitted via Postal Review Card•
Overall Experience
Nice décor, nice and warm. Very good helpful staff. The food is good.
Nice décor, nice and warm. Very good helpful staff. The food is good.
Review from Lois M (Resident / Service User) published on 28 February 2016 Submitted via Postal Review Card•
Overall Experience
I was only at Birchfield for two weeks and found the staff very helpful and caring.
I was only at Birchfield for two weeks and found the staff very helpful and caring.
Bed Vacancies
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Awards / Recognitions (1)
- 01 Feb 2014Recipient: Birchfield Residential Care Home
Accreditations
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