Submit a Review for The Bill House
98 Grafton Road, Selsey, Chichester, PO20 0JA
View full details of The Bill HouseLatest Reviews for The Bill House
01 July 2025
Mum was in for 2 week respite care and we had concerns about her going in to a home for the first time, these were unfounded as the care she received was excellent and the home was very clean and homely. The staff and manager were also very kind and helpful.
The atmosphere was more like a hotel
than care home
I think mum was sad to leave and we would have no worries about future respite or permanent care
03 April 2025
The care Mum received was second to none, in fact, Mum could not have received better care anywhere else. All the staff are caring, thoughtful, kind, professional, friendly and patient. I cannot speak highly enough of all of them, from Management, to senior carers, carers and activity co-ordinators.
It was as if friends were looking after Mum. they really do care. I highly recommended the Bill House to anyone. Additionally, it is so clean everywhere, the sea views are stunning and the dementia friendly garden is wonderful.
19 March 2025
My dad was at the Bill House for just over 6 months and I couldn't fault the care he received. It was more like being looked after by friends who took the time to get to know the person and not just care by numbers. My dad had advanced dementia when he came in but his last months were made as happy
and comfortable as possible, my only regret is that he did not go in much earlier where he could have enjoyed the activities and the garden with such a lovely sea view. Thank you all.
14 November 2024
My father was moved to The Bill House primarily because of his dementia, however he also presented with many other medical issues so it was important we found the right setting for him. Right from our first meeting with the manager at The Bill House we were reassured that this would be a place that
he could move to and be well cared for. We were not wrong. The staff could not have been more attentive, kind and understanding to our father, always cheerful and respectful, both amongst themselves and to all the residents. The team here are amazing, the setting is incredibly beautiful and we always knew Dad was receiving the best possible care and attention right to the end. I could not recommend the manager and her team highly enough for the care of anyone's loved one.
11 November 2024
My father could not have received better care. The staff were uniformly kind, positive and professional, especially the manager. I would not hesitate to recommend The Bill House to anyone with complex care needs.
18 October 2024
We have found the staff to be caring, polite and helpful. My mother is well looked after and we don't have to worry. Also, the house is in an excellent location. The staff were so supportive when my father passed away and they ensured my mother was happy.
16 October 2024
Our dear mother had dementia and moved to the Bill House, she had a wonderful last 6 months at the Bill House and was looked after so beautifully by the kind and gentle staff.
The staff always went out of their way to make our mother happy and were very patient and kind we could not have wanted a
better place.
I visited many care homes before choosing the Bill House and it was by far the most homely, tasteful and stylish of any homes I saw.
The Bill House is so unique it feels like someone's lovely country house. The setting is incredible overlooking the sea and has a fantastic calmness. Our Mother especially loved the tiled conservatory room that overlooked the sea and the beautiful bedroom with sea views.
I am so thrilled that I finally found the Bill House after months of depressing research at many other care homes. The staff are truly selfless and kind and a special thanks to Irene who always had time for everyone.
30 September 2024
My mother spent the last eight months of her life at The Bill House, including her 100th birthday. She was suffering from bad Alzheimer's, including being rude to everyone. I cannot speak too highly of this care home and its staff. It is a dementia-specialist home and so the staff have to have
infinite reserves of patience. This they do have. I never saw staff chatting amongst themselves and ignoring residents, instead they were always engaging with the residents in a good-humoured way. And you know that stale urine smell you get in a care home? It's not there at The Bill House. The rooms are clean, but more importantly the residents are clean. For my mother's 100th birthday party they made their summer house available for a Sunday family party, and then a few days later on her actual birthday they threw their own party for her in the home. And did I mention the location? Right by the beach with a huge garden and lawns. I cannot recommend this home too highly.
12 October 2023
The care received and the staff here have been excellent. The location by the sea is great, and the rooms and facilities have been refurbished to a high standard. The gardens are really nice too. I highly recommend The Bill House.
29 September 2023
I feel there was not enough exercise and movement when visiting. She was just sitting in her chair, not moving around too much but she was very loved and cared for.
15 September 2023
All members of staff at The Bill House are always so lovely and accommodating.
It’s a beautiful home, not just in appearance but in every aspect, including care, support and empathy. Very grateful for all they do.
15 September 2023
Residents are well cared for, and over the last month, have been provided with a range of stimulating activities. A beautiful beach view and gardens are very well kept.
I feel happy that Mum's needs are always taken care of and she is well supported.
Better communication would greatly improve the
service, such as a timely update on how the resident is progressing/deteriorating or being notified of appointments that have taken place.
Management is available when needed, and problems are dealt with swiftly.
A lovely home.
15 September 2023
Beautiful care home in stunning surroundings, the recent refurbishment is fantastic and there is a lovely feel to the home. It is lovely come and to have a coffee
In the garden and watch the birds.
The staff are friendly, caring, happy to chat when I visit and the residents always look happy and
well looked after.
Well done team, a home to be proud of.
15 September 2023
A very caring and safe environment. The accommodation and gardens are outstanding.
I have been so very impressed with the care received.
it is so reassuring when your loved one feels safe, secure, comfortable, and well looked after.
I cannot recommend Bill House enough.
03 July 2023
We are very pleased with the care my Dad receives at The Bill House. The carers are very friendly towards him and me and I know he is in safe hands. He is kept busy and seems to have plenty of one to one activity time with the carers. There is a lovely happy atmosphere in the place. The building has
been recently renovated and decorated to a very high standard.
29 June 2023
The premises are very clean. The staff are very caring and friendly.
As a visitor, I am made to feel welcome.
I feel my wife is being well looked after by the caring staff.
12 August 2021
Helpful, friendly, open, always happy to talk, clean and well organised. They keep us up to date with anything happening.
11 August 2021
I am so pleased we found The Bill House for my uncle. The staff are amazing, everyone is really friendly and have looked after him so well throughout COVID. The building itself is beautiful and the setting, right by the sea, is incredible. Thanks guys.
11 August 2021
Staff are very helpful, friendly and accomodating.
10 August 2021
Due to covid restrictions, we were unable to see the accommodation and I cannot comment fully on value for money as I haven't been involved in the financial affairs. The visit was extremely well organised. The staff greeted us very kindly. The security was very good. A maintenance staff member was
also very kind, polite and helpful. The facilities we did see were clean and well-maintained. My auntie is treated kindly and professionally. Overall, extremely impressed with the home and staff. Many thanks.
Latest Reviews for The Bill House
01 July 2025
Mum was in for 2 week respite care and we had concerns about her going in to a home for the first time, these were unfounded as the care she received was excellent and the home was very clean and homely. The staff and manager were also very kind and helpful.
The atmosphere was more like a hotel
than care home
I think mum was sad to leave and we would have no worries about future respite or permanent care
03 April 2025
The care Mum received was second to none, in fact, Mum could not have received better care anywhere else. All the staff are caring, thoughtful, kind, professional, friendly and patient. I cannot speak highly enough of all of them, from Management, to senior carers, carers and activity co-ordinators.
It was as if friends were looking after Mum. they really do care. I highly recommended the Bill House to anyone. Additionally, it is so clean everywhere, the sea views are stunning and the dementia friendly garden is wonderful.
19 March 2025
My dad was at the Bill House for just over 6 months and I couldn't fault the care he received. It was more like being looked after by friends who took the time to get to know the person and not just care by numbers. My dad had advanced dementia when he came in but his last months were made as happy
and comfortable as possible, my only regret is that he did not go in much earlier where he could have enjoyed the activities and the garden with such a lovely sea view. Thank you all.
14 November 2024
My father was moved to The Bill House primarily because of his dementia, however he also presented with many other medical issues so it was important we found the right setting for him. Right from our first meeting with the manager at The Bill House we were reassured that this would be a place that
he could move to and be well cared for. We were not wrong. The staff could not have been more attentive, kind and understanding to our father, always cheerful and respectful, both amongst themselves and to all the residents. The team here are amazing, the setting is incredibly beautiful and we always knew Dad was receiving the best possible care and attention right to the end. I could not recommend the manager and her team highly enough for the care of anyone's loved one.
11 November 2024
My father could not have received better care. The staff were uniformly kind, positive and professional, especially the manager. I would not hesitate to recommend The Bill House to anyone with complex care needs.
18 October 2024
We have found the staff to be caring, polite and helpful. My mother is well looked after and we don't have to worry. Also, the house is in an excellent location. The staff were so supportive when my father passed away and they ensured my mother was happy.
16 October 2024
Our dear mother had dementia and moved to the Bill House, she had a wonderful last 6 months at the Bill House and was looked after so beautifully by the kind and gentle staff.
The staff always went out of their way to make our mother happy and were very patient and kind we could not have wanted a
better place.
I visited many care homes before choosing the Bill House and it was by far the most homely, tasteful and stylish of any homes I saw.
The Bill House is so unique it feels like someone's lovely country house. The setting is incredible overlooking the sea and has a fantastic calmness. Our Mother especially loved the tiled conservatory room that overlooked the sea and the beautiful bedroom with sea views.
I am so thrilled that I finally found the Bill House after months of depressing research at many other care homes. The staff are truly selfless and kind and a special thanks to Irene who always had time for everyone.
30 September 2024
My mother spent the last eight months of her life at The Bill House, including her 100th birthday. She was suffering from bad Alzheimer's, including being rude to everyone. I cannot speak too highly of this care home and its staff. It is a dementia-specialist home and so the staff have to have
infinite reserves of patience. This they do have. I never saw staff chatting amongst themselves and ignoring residents, instead they were always engaging with the residents in a good-humoured way. And you know that stale urine smell you get in a care home? It's not there at The Bill House. The rooms are clean, but more importantly the residents are clean. For my mother's 100th birthday party they made their summer house available for a Sunday family party, and then a few days later on her actual birthday they threw their own party for her in the home. And did I mention the location? Right by the beach with a huge garden and lawns. I cannot recommend this home too highly.
12 October 2023
The care received and the staff here have been excellent. The location by the sea is great, and the rooms and facilities have been refurbished to a high standard. The gardens are really nice too. I highly recommend The Bill House.
29 September 2023
I feel there was not enough exercise and movement when visiting. She was just sitting in her chair, not moving around too much but she was very loved and cared for.
15 September 2023
All members of staff at The Bill House are always so lovely and accommodating.
It’s a beautiful home, not just in appearance but in every aspect, including care, support and empathy. Very grateful for all they do.
15 September 2023
Residents are well cared for, and over the last month, have been provided with a range of stimulating activities. A beautiful beach view and gardens are very well kept.
I feel happy that Mum's needs are always taken care of and she is well supported.
Better communication would greatly improve the
service, such as a timely update on how the resident is progressing/deteriorating or being notified of appointments that have taken place.
Management is available when needed, and problems are dealt with swiftly.
A lovely home.
15 September 2023
Beautiful care home in stunning surroundings, the recent refurbishment is fantastic and there is a lovely feel to the home. It is lovely come and to have a coffee
In the garden and watch the birds.
The staff are friendly, caring, happy to chat when I visit and the residents always look happy and
well looked after.
Well done team, a home to be proud of.
15 September 2023
A very caring and safe environment. The accommodation and gardens are outstanding.
I have been so very impressed with the care received.
it is so reassuring when your loved one feels safe, secure, comfortable, and well looked after.
I cannot recommend Bill House enough.
03 July 2023
We are very pleased with the care my Dad receives at The Bill House. The carers are very friendly towards him and me and I know he is in safe hands. He is kept busy and seems to have plenty of one to one activity time with the carers. There is a lovely happy atmosphere in the place. The building has
been recently renovated and decorated to a very high standard.
29 June 2023
The premises are very clean. The staff are very caring and friendly.
As a visitor, I am made to feel welcome.
I feel my wife is being well looked after by the caring staff.
12 August 2021
Helpful, friendly, open, always happy to talk, clean and well organised. They keep us up to date with anything happening.
11 August 2021
I am so pleased we found The Bill House for my uncle. The staff are amazing, everyone is really friendly and have looked after him so well throughout COVID. The building itself is beautiful and the setting, right by the sea, is incredible. Thanks guys.
11 August 2021
Staff are very helpful, friendly and accomodating.
10 August 2021
Due to covid restrictions, we were unable to see the accommodation and I cannot comment fully on value for money as I haven't been involved in the financial affairs. The visit was extremely well organised. The staff greeted us very kindly. The security was very good. A maintenance staff member was
also very kind, polite and helpful. The facilities we did see were clean and well-maintained. My auntie is treated kindly and professionally. Overall, extremely impressed with the home and staff. Many thanks.