Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Heathfield Lodge

stars
stars 10 November 2021
5 stars to the staff at Heathfield Lodge. My sister lived at Heathfield Lodge for a few years before losing her life 2 weeks ago. The staff here are absolutely amazing and it is them that make the home what it is. My sister was so well cared for, along with her cat Fluke. The staff were always so
positive, compassionate always had time for a chat and always there at the end of the phone. I really cannot thank you all enough, and I know how hard the job is, having been a Care Assistant myself for 15 years, you are all so very much appreciated and please keep up the great work.
Review from Tina M (Sister of Resident/Service User)