Submit a Review for Alderwood Care Home
39 Essex Hall Road, Colchester, CO1 1ZP
View full details of Alderwood Care HomeLatest Reviews for Alderwood Care Home
13 January 2026
After mum passed in February 2025 the outstanding care continued from Nikki and all her team staff at Alderwood. First touch was the dignified manner in which mum's room was left after her passing to give us space and time to process her absence. Next, 6 weeks after her passing when life was
moving on for everyone else a beautiful memory rosebush arrived in the post for each sister - all were lovingly planted to mark mum's presence. Finally, 10 months later to mark the first Christmas without mum a surprise crystal heart alongside her photo reminded us that she was not forgotten and the outstanding care continued at Alderwood.
12 January 2026
My husband has returned to Alderwood after he stayed there for a year previously. His health significantly declined and he had to be taken to hospital for some extra care and Alderwood was the only place I would ever have him return to. They have already in only a few months completely transformed
him and I am so happy with his care. I feel happy and confident knowing he is in the best place possible and I feel so much more relaxed when I am not with him as I know they love and look after him so well. I couldn't recommend Alderwood any higher and tell anyone who asks about care that Alderwood is the home they should go to.
28 November 2025
I am so delighted we found Alderwood it has transformed my mother in law's life and all round wellbeing. She is extremely well cared for and thoroughly enjoys participating in all the activities that Alderwood offers. Every single member of staff is kind caring and respectful towards her and warm
and welcoming to us when we visit. It is extremely well managed and the attention to detail in creating a home environment is heartwarming.Alderwood encourages a strong sense of community and organises a wide variety of events throughout the year that friends and family can enjoy with their loved ones. The recent fireworks evening was a shining example of hospitality they offer.
27 November 2025
Mum has lived at Alderwood for over a year and everything about Alderwood is fantastic. The level of care she receives is exceptional, all the staff are so caring and professional. Everyone is so welcoming and there is always a lovely atmosphere. Mum loves doing all the activities and the regular
days out. The food is excellent, especially the cakes! The whole place is kept spotlessly clean.
27 November 2025
My mother has been living at Alderwood since April 2025 and has had and continues to have amazing care. Every single member of staff treat mum with kindness and respect which is all you could ever ask for. Alderwood is a beautiful home, always clean and is continuously updated and maintained. The
daily activities are excellent and I can't wait to see what they do at Christmas!
12 September 2025
Alderwood is a place that I visit five or six times a week all staff are wonderful, my wife is looked after so well and if there is any problems they a solved quickly, They are all Angels I can't recommend them all highly enough. I am so lucky to have found a care home that really cares.
18 August 2025
The care and compassion that is employed at Alderwoods is 2nd to none. I and the family are in no doubt that the expertise, commitment and understanding of Mums needs has been the main reason for Mum still being with us today. Her home for the last 4 1/2 years. They have engaged her in daily
activities and brought about much happiness.
16 May 2025
My sister has been in Alderwood Care Home for 9 years and has always been treated with respect and has received exceptional care. She is happy here. I did not expect my sister to live such a long and healthy life once she was diagnosed with dementia, but the staff and management at Alderwood have
extended her life and the quality of it. I couldn't imagine her being anywhere else!
30 April 2025
The level of care and staff commitment to ensure my mum had the best life possible is simply fantastic. Nothing is too much. My mum had never been so happy as she is now. The staff from catering, nursing to caring are all so committed. Also the premises are perfect thanks to the dedicated
maintenance staff.
I can rest easy in everyone at Alderwood to look after mum as she is on palliative care with stomach cancer. They have kept my mum well and alive for over a year even though the hospital said she only had a few months prognosis.and also no falls or injuries and unnecessary hospital admissions as everything has been discussed and planned for my mum to end her days in a place she calls home and is loved .
04 December 2024
Alderwood is led by a lady whom I have found to be both one of the kindest and most professional human beings I have ever met. She is a qualified nurse who has a ceaseless inner drive to do whatever is humanly possible for each and every resident's health, happiness and comfort. She leads from the
front by ensuring all her team members embody her values.
My father received incredible care and felt safe and happy and fully involved in decisions around his health. The Alderwood team sensitively involved Dad in everyday and significant decisions. He was delighted at the many in-room celebrations Alderwood provided for him on special occasions.
My mother also moved to Alderwood and became at ease extremely quickly thanks to the expert carers on the dementia floor. I have not seen Mum so settled and laughing so often for many years.
In summary, I have found Alderwood to be an oasis of comfort, kindness and professional care and can recommend it with no reservations.
22 July 2024
My son has been in care for some 32 years, ever since undergoing a botch operation on the brain. Prior to becoming a resident at Alderwood Care Home his condition, both physical and mental had deteriorated to the point of being in a semi-vegetative state. Since being at Alderwood his condition has
improved dramatically, both physically and mentally and his quality of life has improved. All this is due to the care provided by the staff and management at Alderwood.
27 February 2024
I came to see my dear friend for her birthday, 90 years old! I am a regular visitor to my friend. Classy, brilliant and wonderful attention to detail to the amazing birthday lunch and homemade birthday cake was just fantastic. Thank you so very much, I always look forward to coming to Alderwood, the
staff are wonderful, so kind and thoughtful.
23 January 2024
I have always found the staff at Alderwood to be courteous caring and informative towards family partners and friends of our loved ones, the care offered to the residents is as you would expect outstanding.
22 January 2024
The whole staff of the care home are committed to the well-being of the residents and their families. We have become members of a very large and loving family where everybody is important. Nothing is too much trouble.
22 January 2024
I have nothing but admiration for the way this establishment is run. The residents are content and happy. We visit at various times during the day and the service is always excellent. The staff are excellent and nothing is too much trouble for the residents.
22 January 2024
The team at Alderwood are amazing. They are dedicated to taking care of the residents and their families. I know Mum is safe, cared for and loved. The team go the extra mile to create special memories for everyone.
16 January 2024
Can't praise everyone at Alderwood enough. Such a huge amount of care and work to give everyone a wonderful Christmas. My parents are doing things we could never dream of doing with them at home. They are treated with dignity, love and care. I couldn't wish for them to be in a better place. Thank
you.
16 January 2024
Having had dementia for the last 12 years, my mother has received respite care in several care homes as well as private care with family so I think I can say with some authority, the care provided by Alderwood Care Home is exceptional and far exceeds the care she received previously. The staff are
all amazing as is the home, its garden, the food and the range of many daily activities. I only wish my mother had been a resident here much sooner.
27 November 2023
At Alderwood, there is an ethos of engagement and self-expression. The team know each resident and works to make sure that they settle in comfortably. The ethos of engagement and empowerment creates a tremendously happy atmosphere and there is no question of a lack of capacity preventing residents
from doing the things that they enjoy. The team create an environment which is safe, humorous and fun. The team were loving, caring, generous, humorous, patient, supportive, authentic and compassionate. She never lost her dignity and she loved these people but much more importantly they loved her, their care went way beyond the professionalism of just caring for bodily functions. As she became ill the team stepped up another gear and I can never express enough our thanks for the care that the whole family received at the end of my mother's life. She died peacefully surrounded by love and compassion. We will never forget this team of people. Thank you.
24 November 2023
My husband has now been a resident at Alderwood for almost 17 months and during all that time he has had top quality care from care staff who have taken time to know him as an individual and adjust to his moods. Both he and I have been able to feel at home and I have always felt welcomed as a family
member when there visiting. There are always lots of activities going on which family and friends are welcome to engage in, as well as special days arranged specially for us to come and join in. Having experienced several other care homes I can honestly say that Alderwood stands head and shoulders above any of them and I would and do recommend it to anyone who might be considering care for a family member. I am just so grateful that they had a room vacant for my husband in our hour of need.
Latest Reviews for Alderwood Care Home
13 January 2026
After mum passed in February 2025 the outstanding care continued from Nikki and all her team staff at Alderwood. First touch was the dignified manner in which mum's room was left after her passing to give us space and time to process her absence. Next, 6 weeks after her passing when life was
moving on for everyone else a beautiful memory rosebush arrived in the post for each sister - all were lovingly planted to mark mum's presence. Finally, 10 months later to mark the first Christmas without mum a surprise crystal heart alongside her photo reminded us that she was not forgotten and the outstanding care continued at Alderwood.
12 January 2026
My husband has returned to Alderwood after he stayed there for a year previously. His health significantly declined and he had to be taken to hospital for some extra care and Alderwood was the only place I would ever have him return to. They have already in only a few months completely transformed
him and I am so happy with his care. I feel happy and confident knowing he is in the best place possible and I feel so much more relaxed when I am not with him as I know they love and look after him so well. I couldn't recommend Alderwood any higher and tell anyone who asks about care that Alderwood is the home they should go to.
28 November 2025
I am so delighted we found Alderwood it has transformed my mother in law's life and all round wellbeing. She is extremely well cared for and thoroughly enjoys participating in all the activities that Alderwood offers. Every single member of staff is kind caring and respectful towards her and warm
and welcoming to us when we visit. It is extremely well managed and the attention to detail in creating a home environment is heartwarming.Alderwood encourages a strong sense of community and organises a wide variety of events throughout the year that friends and family can enjoy with their loved ones. The recent fireworks evening was a shining example of hospitality they offer.
27 November 2025
Mum has lived at Alderwood for over a year and everything about Alderwood is fantastic. The level of care she receives is exceptional, all the staff are so caring and professional. Everyone is so welcoming and there is always a lovely atmosphere. Mum loves doing all the activities and the regular
days out. The food is excellent, especially the cakes! The whole place is kept spotlessly clean.
27 November 2025
My mother has been living at Alderwood since April 2025 and has had and continues to have amazing care. Every single member of staff treat mum with kindness and respect which is all you could ever ask for. Alderwood is a beautiful home, always clean and is continuously updated and maintained. The
daily activities are excellent and I can't wait to see what they do at Christmas!
12 September 2025
Alderwood is a place that I visit five or six times a week all staff are wonderful, my wife is looked after so well and if there is any problems they a solved quickly, They are all Angels I can't recommend them all highly enough. I am so lucky to have found a care home that really cares.
18 August 2025
The care and compassion that is employed at Alderwoods is 2nd to none. I and the family are in no doubt that the expertise, commitment and understanding of Mums needs has been the main reason for Mum still being with us today. Her home for the last 4 1/2 years. They have engaged her in daily
activities and brought about much happiness.
16 May 2025
My sister has been in Alderwood Care Home for 9 years and has always been treated with respect and has received exceptional care. She is happy here. I did not expect my sister to live such a long and healthy life once she was diagnosed with dementia, but the staff and management at Alderwood have
extended her life and the quality of it. I couldn't imagine her being anywhere else!
30 April 2025
The level of care and staff commitment to ensure my mum had the best life possible is simply fantastic. Nothing is too much. My mum had never been so happy as she is now. The staff from catering, nursing to caring are all so committed. Also the premises are perfect thanks to the dedicated
maintenance staff.
I can rest easy in everyone at Alderwood to look after mum as she is on palliative care with stomach cancer. They have kept my mum well and alive for over a year even though the hospital said she only had a few months prognosis.and also no falls or injuries and unnecessary hospital admissions as everything has been discussed and planned for my mum to end her days in a place she calls home and is loved .
04 December 2024
Alderwood is led by a lady whom I have found to be both one of the kindest and most professional human beings I have ever met. She is a qualified nurse who has a ceaseless inner drive to do whatever is humanly possible for each and every resident's health, happiness and comfort. She leads from the
front by ensuring all her team members embody her values.
My father received incredible care and felt safe and happy and fully involved in decisions around his health. The Alderwood team sensitively involved Dad in everyday and significant decisions. He was delighted at the many in-room celebrations Alderwood provided for him on special occasions.
My mother also moved to Alderwood and became at ease extremely quickly thanks to the expert carers on the dementia floor. I have not seen Mum so settled and laughing so often for many years.
In summary, I have found Alderwood to be an oasis of comfort, kindness and professional care and can recommend it with no reservations.
22 July 2024
My son has been in care for some 32 years, ever since undergoing a botch operation on the brain. Prior to becoming a resident at Alderwood Care Home his condition, both physical and mental had deteriorated to the point of being in a semi-vegetative state. Since being at Alderwood his condition has
improved dramatically, both physically and mentally and his quality of life has improved. All this is due to the care provided by the staff and management at Alderwood.
27 February 2024
I came to see my dear friend for her birthday, 90 years old! I am a regular visitor to my friend. Classy, brilliant and wonderful attention to detail to the amazing birthday lunch and homemade birthday cake was just fantastic. Thank you so very much, I always look forward to coming to Alderwood, the
staff are wonderful, so kind and thoughtful.
23 January 2024
I have always found the staff at Alderwood to be courteous caring and informative towards family partners and friends of our loved ones, the care offered to the residents is as you would expect outstanding.
22 January 2024
The whole staff of the care home are committed to the well-being of the residents and their families. We have become members of a very large and loving family where everybody is important. Nothing is too much trouble.
22 January 2024
I have nothing but admiration for the way this establishment is run. The residents are content and happy. We visit at various times during the day and the service is always excellent. The staff are excellent and nothing is too much trouble for the residents.
22 January 2024
The team at Alderwood are amazing. They are dedicated to taking care of the residents and their families. I know Mum is safe, cared for and loved. The team go the extra mile to create special memories for everyone.
16 January 2024
Can't praise everyone at Alderwood enough. Such a huge amount of care and work to give everyone a wonderful Christmas. My parents are doing things we could never dream of doing with them at home. They are treated with dignity, love and care. I couldn't wish for them to be in a better place. Thank
you.
16 January 2024
Having had dementia for the last 12 years, my mother has received respite care in several care homes as well as private care with family so I think I can say with some authority, the care provided by Alderwood Care Home is exceptional and far exceeds the care she received previously. The staff are
all amazing as is the home, its garden, the food and the range of many daily activities. I only wish my mother had been a resident here much sooner.
27 November 2023
At Alderwood, there is an ethos of engagement and self-expression. The team know each resident and works to make sure that they settle in comfortably. The ethos of engagement and empowerment creates a tremendously happy atmosphere and there is no question of a lack of capacity preventing residents
from doing the things that they enjoy. The team create an environment which is safe, humorous and fun. The team were loving, caring, generous, humorous, patient, supportive, authentic and compassionate. She never lost her dignity and she loved these people but much more importantly they loved her, their care went way beyond the professionalism of just caring for bodily functions. As she became ill the team stepped up another gear and I can never express enough our thanks for the care that the whole family received at the end of my mother's life. She died peacefully surrounded by love and compassion. We will never forget this team of people. Thank you.
24 November 2023
My husband has now been a resident at Alderwood for almost 17 months and during all that time he has had top quality care from care staff who have taken time to know him as an individual and adjust to his moods. Both he and I have been able to feel at home and I have always felt welcomed as a family
member when there visiting. There are always lots of activities going on which family and friends are welcome to engage in, as well as special days arranged specially for us to come and join in. Having experienced several other care homes I can honestly say that Alderwood stands head and shoulders above any of them and I would and do recommend it to anyone who might be considering care for a family member. I am just so grateful that they had a room vacant for my husband in our hour of need.