Submit a Review for Harbour Rise
18 Roundham Road, Paignton, TQ4 6DN
View full details of Harbour RiseLatest Reviews for Harbour Rise
29 January 2026
Being such a lively and sociable character, the idea of dad being in a care home was always terrifying for us, but at Harbour Rise he gets the two things he needs the most - joy and comfort. Known for his infectious laugh, our greatest fear was dad's laughter fading away in care, but it rings loud
and clear every time we visit.
We're relentlessly impressed by the staff's level of professional care, but also how loving and personable they are. Every time we visit, we're made to feel so welcome, and they go out of their way to make sure our visits with dad are always special.
29 January 2026
Mum has been in Harbour Rise for 18 months now, we could no longer give her the care she deserved when she was living with us. Since she arrived at the home her mental state has improved as she was isolated at our home. She engages with the staff and a few of the other residents who she has got to
know. The whole staff team are absolutely amazing at looking after her and provide a safe and friendly environment. She is fussy about her food but they always provide her with food that she fancies at that moment in time which is lovely. She has had a couple of health issues but the care home have taken care of her and arranged health visits and doctors appointments. She really enjoys trips out which the home arrange with their cheerful drivers, she recently went to Churston library and came home with 6 books as she is an avid reader, she was delighted with them. If Harbour Rise was a hotel it would definitely be 5 stars, I couldn't recommend it enough, thank you all for looking after Mum.
23 January 2026
I was invited to attend the Friends & Family quiz night at the beginning of November 2025. The evening was very well managed with a delicious curry being served along with refreshments for both residents and visiting relatives/friends.
The evening was a fantastic way to learn more about the
types of activities on offer at Harbour Rise. It was a fun and enjoyable evening which helped us all connect and spend quality time together whilst participating in the quiz.
It was delightful to witness the interaction of both staff and residents, as I believe activities such as this really help residents to engage not just with each other, but to meet and make new friends in a warm and safe environment.
I noticed how patient and attentive the staff were to the residents and I was impressed with the presence of management, which also contributed to everyone feeling like part of one big family.
15 January 2026
Having had several falls due to Parkinson's, the family had to find a suitable care home for my brother. After a lot of research, they chose Harbour Rise.
I can only comment as a frequent visitor (several times a week) and I have to say on every occasion I have been greeted by friendly carers and
helpful staff.
I have noticed that all residents are treated with sensitivity, kindness and empathy.
All staff appear to be outstanding and have infinite patience , whether nurses, carers, drivers, maintenance or kitchen staff.
05 January 2026
Reaching the decision that we needed help/respite care, we chose Harbour Rise for our loved one - it offered everything that was needed - safety, healthy diet, support, needs being met, cleanliness, activities, loving care, beautiful rooms, & importantly, the joy that surrounds the house. The staff
are happy, nothing too much trouble, listen & respond empathically to residents/relatives, especially if there's a personal query - the query is quickly resolved. Calm in their care of the residents, but also very loving. The Coffee bar, used by visitors/relatives with loved ones. Homemade cakes & biscuits on offer. Such a positive activity for both to share, as we would, if we were all at home! Our loved one suffers with the cold. Noticing he needed more layers, a list was put on his wardrobe. Resolving the issue. I cannot praise HR/staff enough, in fact our loved one is now permanent and for the first time referred to HR - as returning home! ! Our very grateful thanks to everyone
30 December 2025
Harbour Rise has been truly wonderful for Dad. After his mixed dementia progressed and a change of circumstances at home, he began attending the day care service, which helped him stay sociable, occupied and far less lonely. When it became clear he needed more support, he moved in for a respite stay
that soon became permanent. It was a huge change, but the management and staff took such care helping him settle, making him feel welcome and part of the furniture. His personality has come back, and the team know his likes, dislikes, routines and needs. Dad loves football and always enjoys chatting with Mark, who never fails to make time for him. When I struggled with guilt about the move, Julia listened with real compassion and addressed every worry, lifting such a weight from me. The staff greet Dad with warmth whenever he returns from outings, and he loves feeling part of the home's family. I can't fault the kindness, dedication and consistently high standard of care at Harbour Rise
18 December 2025
My family's experience with Harbour Rise started 15 years ago when my brother-in-law, John, was admitted to Day Care. Jane, my sister, joined him and the two or three days a week that they spent there became one the happiest times. I am my sister's only family. I knew that when I was away, Jane was
being cared for safely and kindly. Jane has reached the stage of her life where her overall care needs began to increase. She now attends Harbour Rise full-time. What features of Harbour Rise would I emphasise? It is a very Caring environment, and I have no doubt that Jane is being well looked after. I find it very easy to discuss with them Jane's needs and requirements. I feel that I am talking to another family member.There is both a sincerity and an honesty. Most of all, I trust them that when dealing with Jane, they put her needs first and foremost. I know that Jane is in safe hands and I have no hesitation in recommending Harbour Rise to others who may be embarking on a similar journey
18 December 2025
From the outset, the experience has been excellent. Mom's first experience of Care Home care would be emotionally challenging for her and us. Harbour Rise answered the challenge. We were confident of Mom's safety and respect. During initial visits, it was evident that Harbour Rise would meet Mom's
needs in a tailored manner. Staff were proud showing me around the home, food choices, the room, etc, feeling more like a high-quality hotel than a Care Provider. Once Mom's fortnight was agreed, they supported with advance pre arrival arrangements, such as preparing her room with familiar possessions, a bio and arranged collection times. Mom had friend visits who assured us she'd been spoilt and room spotless.
Our return found mom in great health and very thankful to all the staff looking after her. She even commented to staff she looked forward to coming back for her next holiday! Thank you to every member of staff caring for Mom. I am sure that Mom will return for future respite care.
25 November 2025
My father in law has been a resident at Harbour Rise for 9 months now. He took some time to get used to the change of environment vs living independently. He is now content living there and chooses to attend an increasing amount of the activities that are organised on a daily basis. He enjoys the
variety of food provided, sometimes in the dining room or in his room when he is unable to make it downstairs.
He gets very good care from the staff and enjoys sharing a laugh with them. Despite being busy, they find time to appreciate his interests and support him as necessary.
We have enjoyed the opportunity to attend social events where residents and their families are welcomed to share activities such as periodic Sunday lunches, summer fair and a recent quiz night which was enjoyed by all.
19 November 2025
After a fall at home at the age of 92, it was clear that my father would no longer be safe living at home alone. Having previously said he would never leave his home of the previous 45 years we took the difficult decision to look for a suitable care home for him.
Moving him to Harbour Rise was the
best decision we could have made. The facilities there are excellent, from the wonderful meals, which I have shared with him there on a number of times, the warm, bright, spotlessly clean rooms, but most importantly the staff.
You notice all the small touches, warm smiles, eye contact, bending down to be at eye level when he is sitting down. They also ensure the residents are not only cared for but also fully engaged with live music, quizzes and games to keep them stimulated. My father has now been at the home for 18 months and it is a great relief to the family that we no longer have to worry about his care and safety.
19 November 2025
A friend recommended Harbour Rise to me as I was looking for a few weeks respite care for mum. I was so grateful as from my initial visit I knew it was the right place for mum who has Alzheimer's. It is a place I could with confidence leave mum who would be safe and well cared for, which gave me
such peace of mind. All the staff are so welcoming and friendly. There is such a happy and calm atmosphere. It is exceptionally clean and the homecooked meals are lovely. There are plenty of activities organised for entertainment - on my visits to mum there was bingo, a harpist, the pet man with a good selection of well behaved animals and a man who played the guitar, that was great fun as we were up dancing. The lounges are clean, comfortable, bright and cheerful and there is a quieter cafe area with drink facilities and delicious homemade cake for relatives/friends visiting residents. A big thank you to all the team, you are amazing at what you do, I highly recommend Harbour Rise.
19 November 2025
My Dad attended Harbour Rise first as an occasional day visitor, then for urgent respite care before it then became clear that he wouldn't be well enough to return home. Unfortunately, his stay turned out to be only a month before he passed away at Harbour Rise. We really couldn't have wished for
his final month and days to be anywhere better. The team were excellent throughout and couldn't have done more for him or us as a family. The weight they took from our shoulders when they welcomed him in was huge. We were made to feel so welcome and comfortable too. We stayed on site in Dad's final days and being 'behind the scenes' for those long 4 days, I was expecting to see a few cracks to be honest, but there was nothing. From what I could see, every member of staff continually treated every resident with the utmost respect and care. Every hour of every day. Nothing was too much trouble. Dad passed away surrounded by a lot of love and care and we can never thank you all enough for that.
24 October 2025
When my mum first moved into the care home, she was understandably anxious about leaving the comfort and familiarity of her own home. However, the transition has been far smoother than we ever imagined, thanks to the incredible staff. From day one, they have been welcoming, patient, and genuinely
caring - always taking the time to make her feel safe and valued.
It's been wonderful to see her settle in so well. She now feels at ease, enjoys the company of both staff and residents, and has even started participating in activities she was hesitant about at first. The friendly atmosphere and attentive care have made all the difference.
We're truly grateful to everyone at the home for their kindness and dedication. Knowing she's in such good hands brings us great peace of mind.
20 October 2025
My husband was a resident in Harbour Rise for only a short period before he sadly died and I can't praise the staff enough for the care he received and the compassion shown. Nothing was too much trouble and the staff were always cheerful and friendly. They gave me a lot of support too. I was
impressed with everything from the professionalism of the organisation to the cleanliness of the premises. I wouldn't hesitate to recommend Harbour Rise to anyone and would be very happy to be a resident myself in the future!
20 October 2025
My father's illness had got to a stage where we were concerned for both his welfare & also for my mother. The turning point came after he was hospitalised and it became clear that we needed to make a decision. After much research, we decided upon the home of Harbour Rise.
It has turned out to be a
great decision. The environment at Harbour Rise is one of great care, where nothing seems to be too much trouble. My father is in the late stages of dementia, but the team cope admirably with his needs. In his mind, this is his home, and everyone around him is part of the family. Both he & my mother are addressed by their first names, and greatly appreciate the sense of friendship & concern.
For me, the standout has to be the staff, who continue to look after him with both a mixture of care, fun & enjoyment. This has been consistently good over a lengthy period of time.
Many thanks to all the team at Harbour Rise.
15 October 2025
Having experienced a few falls and a long hospital stay, it became apparent that Dad was no longer able to look after himself. Having looked around at local care homes, Harbour Rise was clearly the home for Dad. They have excellent facilities and the care team are brilliant. All his needs are
catered for and nothing seems to be too much trouble.
Dad took a while to settle in, but is now content. He enjoys trips out and joins in with some of the activities.
The care and consideration given to the residents was apparent when they went above and beyond expectations. Dad was unable to travel to a family funeral. Staff and the visiting vicar took time to sit with him and I know this meant a lot to him.
13 October 2025
We viewed several homes before deciding on Harbour Rise for Respite care for my Mum while we travelled to other countries to holiday and visit family. Mum has been in 3 times in the last 12 months ( each time for 3 weeks +) and we are totally happy to leave her in their care.
The staff are very
friendly and seem to treat each resident as if they were their own grandparent with respect, care, and love. They take their time and add a good pinch of humour. The office is really good at keeping us informed on everything from answering any questions we have to sending updates on how mum is doing. The food is excellent quality and plentiful. Mum tells us they regularly offer extra snacks throughout the day, biscuits, cakes and will even make a sandwich if requested. The home puts on some entertainment and encourages residents to get involved.
We are very happy with Harbour Rise and will not hesitate to book mum in again when we next go away.
03 October 2025
My overall experience was one of helpfulness. The management and all the staff nursing and domestic were very caring and compassionate . Nothing was too much trouble and I would definitely return if necessary.
28 July 2025
Mum came to live with us as she was no longer available to live alone. We were finding it difficult being her sole carers and we were recommended to Harbour Rise for day-care. From the moment mum went to Harbour Rise she was a changed woman. She had something to look forward to and the motivation to
get dressed in a morning and she looks forward to showing us what crafts she has made and telling us about her fun days with entertainment and she loves the food. They pick her up and drop her off home and she is fond of the mini bus drivers especially one in particular. She talks about her friends at HR both residents and employees. Mum is currently having 4 weeks respite care at HR which made perfect sense and she wouldn't want to go anywhere else. HR went above and beyond to accommodate these 4 weeks and send us regular updates on what her and her friends have been up to. When we go and visit it's a very welcoming atmosphere, the home feels so modern with natural sunlight and sea views.
08 July 2025
When looking for a care home for Dad, we did a "drive by" of a number of homes. That was sufficient to dismiss many, Harbour Rise looked good from the outside and didn't disappoint when we visited. It immediately felt clean, bright, well maintained with a great atmosphere - and it passed my
"sniff" test (others did not).
Staff are without exception patient, friendly; caring and interested in the residents.
The quality of catering is exceptional, I see mouthwatering meals being served. The availability of a dedicated area for family and friends to sit and meet with their resident and have the opportunity to make a drink and a chat over tea and cake is a great facility.
Entertainment is planned and caters for all tastes. I was particularly impressed when Dad expressed a wish for an activity that wasn't then provided, in very quick time it was arranged, encouraged and has become a regular feature on the calendar.
Latest Reviews for Harbour Rise
29 January 2026
Being such a lively and sociable character, the idea of dad being in a care home was always terrifying for us, but at Harbour Rise he gets the two things he needs the most - joy and comfort. Known for his infectious laugh, our greatest fear was dad's laughter fading away in care, but it rings loud
and clear every time we visit.
We're relentlessly impressed by the staff's level of professional care, but also how loving and personable they are. Every time we visit, we're made to feel so welcome, and they go out of their way to make sure our visits with dad are always special.
29 January 2026
Mum has been in Harbour Rise for 18 months now, we could no longer give her the care she deserved when she was living with us. Since she arrived at the home her mental state has improved as she was isolated at our home. She engages with the staff and a few of the other residents who she has got to
know. The whole staff team are absolutely amazing at looking after her and provide a safe and friendly environment. She is fussy about her food but they always provide her with food that she fancies at that moment in time which is lovely. She has had a couple of health issues but the care home have taken care of her and arranged health visits and doctors appointments. She really enjoys trips out which the home arrange with their cheerful drivers, she recently went to Churston library and came home with 6 books as she is an avid reader, she was delighted with them. If Harbour Rise was a hotel it would definitely be 5 stars, I couldn't recommend it enough, thank you all for looking after Mum.
23 January 2026
I was invited to attend the Friends & Family quiz night at the beginning of November 2025. The evening was very well managed with a delicious curry being served along with refreshments for both residents and visiting relatives/friends.
The evening was a fantastic way to learn more about the
types of activities on offer at Harbour Rise. It was a fun and enjoyable evening which helped us all connect and spend quality time together whilst participating in the quiz.
It was delightful to witness the interaction of both staff and residents, as I believe activities such as this really help residents to engage not just with each other, but to meet and make new friends in a warm and safe environment.
I noticed how patient and attentive the staff were to the residents and I was impressed with the presence of management, which also contributed to everyone feeling like part of one big family.
15 January 2026
Having had several falls due to Parkinson's, the family had to find a suitable care home for my brother. After a lot of research, they chose Harbour Rise.
I can only comment as a frequent visitor (several times a week) and I have to say on every occasion I have been greeted by friendly carers and
helpful staff.
I have noticed that all residents are treated with sensitivity, kindness and empathy.
All staff appear to be outstanding and have infinite patience , whether nurses, carers, drivers, maintenance or kitchen staff.
05 January 2026
Reaching the decision that we needed help/respite care, we chose Harbour Rise for our loved one - it offered everything that was needed - safety, healthy diet, support, needs being met, cleanliness, activities, loving care, beautiful rooms, & importantly, the joy that surrounds the house. The staff
are happy, nothing too much trouble, listen & respond empathically to residents/relatives, especially if there's a personal query - the query is quickly resolved. Calm in their care of the residents, but also very loving. The Coffee bar, used by visitors/relatives with loved ones. Homemade cakes & biscuits on offer. Such a positive activity for both to share, as we would, if we were all at home! Our loved one suffers with the cold. Noticing he needed more layers, a list was put on his wardrobe. Resolving the issue. I cannot praise HR/staff enough, in fact our loved one is now permanent and for the first time referred to HR - as returning home! ! Our very grateful thanks to everyone
30 December 2025
Harbour Rise has been truly wonderful for Dad. After his mixed dementia progressed and a change of circumstances at home, he began attending the day care service, which helped him stay sociable, occupied and far less lonely. When it became clear he needed more support, he moved in for a respite stay
that soon became permanent. It was a huge change, but the management and staff took such care helping him settle, making him feel welcome and part of the furniture. His personality has come back, and the team know his likes, dislikes, routines and needs. Dad loves football and always enjoys chatting with Mark, who never fails to make time for him. When I struggled with guilt about the move, Julia listened with real compassion and addressed every worry, lifting such a weight from me. The staff greet Dad with warmth whenever he returns from outings, and he loves feeling part of the home's family. I can't fault the kindness, dedication and consistently high standard of care at Harbour Rise
18 December 2025
My family's experience with Harbour Rise started 15 years ago when my brother-in-law, John, was admitted to Day Care. Jane, my sister, joined him and the two or three days a week that they spent there became one the happiest times. I am my sister's only family. I knew that when I was away, Jane was
being cared for safely and kindly. Jane has reached the stage of her life where her overall care needs began to increase. She now attends Harbour Rise full-time. What features of Harbour Rise would I emphasise? It is a very Caring environment, and I have no doubt that Jane is being well looked after. I find it very easy to discuss with them Jane's needs and requirements. I feel that I am talking to another family member.There is both a sincerity and an honesty. Most of all, I trust them that when dealing with Jane, they put her needs first and foremost. I know that Jane is in safe hands and I have no hesitation in recommending Harbour Rise to others who may be embarking on a similar journey
18 December 2025
From the outset, the experience has been excellent. Mom's first experience of Care Home care would be emotionally challenging for her and us. Harbour Rise answered the challenge. We were confident of Mom's safety and respect. During initial visits, it was evident that Harbour Rise would meet Mom's
needs in a tailored manner. Staff were proud showing me around the home, food choices, the room, etc, feeling more like a high-quality hotel than a Care Provider. Once Mom's fortnight was agreed, they supported with advance pre arrival arrangements, such as preparing her room with familiar possessions, a bio and arranged collection times. Mom had friend visits who assured us she'd been spoilt and room spotless.
Our return found mom in great health and very thankful to all the staff looking after her. She even commented to staff she looked forward to coming back for her next holiday! Thank you to every member of staff caring for Mom. I am sure that Mom will return for future respite care.
25 November 2025
My father in law has been a resident at Harbour Rise for 9 months now. He took some time to get used to the change of environment vs living independently. He is now content living there and chooses to attend an increasing amount of the activities that are organised on a daily basis. He enjoys the
variety of food provided, sometimes in the dining room or in his room when he is unable to make it downstairs.
He gets very good care from the staff and enjoys sharing a laugh with them. Despite being busy, they find time to appreciate his interests and support him as necessary.
We have enjoyed the opportunity to attend social events where residents and their families are welcomed to share activities such as periodic Sunday lunches, summer fair and a recent quiz night which was enjoyed by all.
19 November 2025
After a fall at home at the age of 92, it was clear that my father would no longer be safe living at home alone. Having previously said he would never leave his home of the previous 45 years we took the difficult decision to look for a suitable care home for him.
Moving him to Harbour Rise was the
best decision we could have made. The facilities there are excellent, from the wonderful meals, which I have shared with him there on a number of times, the warm, bright, spotlessly clean rooms, but most importantly the staff.
You notice all the small touches, warm smiles, eye contact, bending down to be at eye level when he is sitting down. They also ensure the residents are not only cared for but also fully engaged with live music, quizzes and games to keep them stimulated. My father has now been at the home for 18 months and it is a great relief to the family that we no longer have to worry about his care and safety.
19 November 2025
A friend recommended Harbour Rise to me as I was looking for a few weeks respite care for mum. I was so grateful as from my initial visit I knew it was the right place for mum who has Alzheimer's. It is a place I could with confidence leave mum who would be safe and well cared for, which gave me
such peace of mind. All the staff are so welcoming and friendly. There is such a happy and calm atmosphere. It is exceptionally clean and the homecooked meals are lovely. There are plenty of activities organised for entertainment - on my visits to mum there was bingo, a harpist, the pet man with a good selection of well behaved animals and a man who played the guitar, that was great fun as we were up dancing. The lounges are clean, comfortable, bright and cheerful and there is a quieter cafe area with drink facilities and delicious homemade cake for relatives/friends visiting residents. A big thank you to all the team, you are amazing at what you do, I highly recommend Harbour Rise.
19 November 2025
My Dad attended Harbour Rise first as an occasional day visitor, then for urgent respite care before it then became clear that he wouldn't be well enough to return home. Unfortunately, his stay turned out to be only a month before he passed away at Harbour Rise. We really couldn't have wished for
his final month and days to be anywhere better. The team were excellent throughout and couldn't have done more for him or us as a family. The weight they took from our shoulders when they welcomed him in was huge. We were made to feel so welcome and comfortable too. We stayed on site in Dad's final days and being 'behind the scenes' for those long 4 days, I was expecting to see a few cracks to be honest, but there was nothing. From what I could see, every member of staff continually treated every resident with the utmost respect and care. Every hour of every day. Nothing was too much trouble. Dad passed away surrounded by a lot of love and care and we can never thank you all enough for that.
24 October 2025
When my mum first moved into the care home, she was understandably anxious about leaving the comfort and familiarity of her own home. However, the transition has been far smoother than we ever imagined, thanks to the incredible staff. From day one, they have been welcoming, patient, and genuinely
caring - always taking the time to make her feel safe and valued.
It's been wonderful to see her settle in so well. She now feels at ease, enjoys the company of both staff and residents, and has even started participating in activities she was hesitant about at first. The friendly atmosphere and attentive care have made all the difference.
We're truly grateful to everyone at the home for their kindness and dedication. Knowing she's in such good hands brings us great peace of mind.
20 October 2025
My husband was a resident in Harbour Rise for only a short period before he sadly died and I can't praise the staff enough for the care he received and the compassion shown. Nothing was too much trouble and the staff were always cheerful and friendly. They gave me a lot of support too. I was
impressed with everything from the professionalism of the organisation to the cleanliness of the premises. I wouldn't hesitate to recommend Harbour Rise to anyone and would be very happy to be a resident myself in the future!
20 October 2025
My father's illness had got to a stage where we were concerned for both his welfare & also for my mother. The turning point came after he was hospitalised and it became clear that we needed to make a decision. After much research, we decided upon the home of Harbour Rise.
It has turned out to be a
great decision. The environment at Harbour Rise is one of great care, where nothing seems to be too much trouble. My father is in the late stages of dementia, but the team cope admirably with his needs. In his mind, this is his home, and everyone around him is part of the family. Both he & my mother are addressed by their first names, and greatly appreciate the sense of friendship & concern.
For me, the standout has to be the staff, who continue to look after him with both a mixture of care, fun & enjoyment. This has been consistently good over a lengthy period of time.
Many thanks to all the team at Harbour Rise.
15 October 2025
Having experienced a few falls and a long hospital stay, it became apparent that Dad was no longer able to look after himself. Having looked around at local care homes, Harbour Rise was clearly the home for Dad. They have excellent facilities and the care team are brilliant. All his needs are
catered for and nothing seems to be too much trouble.
Dad took a while to settle in, but is now content. He enjoys trips out and joins in with some of the activities.
The care and consideration given to the residents was apparent when they went above and beyond expectations. Dad was unable to travel to a family funeral. Staff and the visiting vicar took time to sit with him and I know this meant a lot to him.
13 October 2025
We viewed several homes before deciding on Harbour Rise for Respite care for my Mum while we travelled to other countries to holiday and visit family. Mum has been in 3 times in the last 12 months ( each time for 3 weeks +) and we are totally happy to leave her in their care.
The staff are very
friendly and seem to treat each resident as if they were their own grandparent with respect, care, and love. They take their time and add a good pinch of humour. The office is really good at keeping us informed on everything from answering any questions we have to sending updates on how mum is doing. The food is excellent quality and plentiful. Mum tells us they regularly offer extra snacks throughout the day, biscuits, cakes and will even make a sandwich if requested. The home puts on some entertainment and encourages residents to get involved.
We are very happy with Harbour Rise and will not hesitate to book mum in again when we next go away.
03 October 2025
My overall experience was one of helpfulness. The management and all the staff nursing and domestic were very caring and compassionate . Nothing was too much trouble and I would definitely return if necessary.
28 July 2025
Mum came to live with us as she was no longer available to live alone. We were finding it difficult being her sole carers and we were recommended to Harbour Rise for day-care. From the moment mum went to Harbour Rise she was a changed woman. She had something to look forward to and the motivation to
get dressed in a morning and she looks forward to showing us what crafts she has made and telling us about her fun days with entertainment and she loves the food. They pick her up and drop her off home and she is fond of the mini bus drivers especially one in particular. She talks about her friends at HR both residents and employees. Mum is currently having 4 weeks respite care at HR which made perfect sense and she wouldn't want to go anywhere else. HR went above and beyond to accommodate these 4 weeks and send us regular updates on what her and her friends have been up to. When we go and visit it's a very welcoming atmosphere, the home feels so modern with natural sunlight and sea views.
08 July 2025
When looking for a care home for Dad, we did a "drive by" of a number of homes. That was sufficient to dismiss many, Harbour Rise looked good from the outside and didn't disappoint when we visited. It immediately felt clean, bright, well maintained with a great atmosphere - and it passed my
"sniff" test (others did not).
Staff are without exception patient, friendly; caring and interested in the residents.
The quality of catering is exceptional, I see mouthwatering meals being served. The availability of a dedicated area for family and friends to sit and meet with their resident and have the opportunity to make a drink and a chat over tea and cake is a great facility.
Entertainment is planned and caters for all tastes. I was particularly impressed when Dad expressed a wish for an activity that wasn't then provided, in very quick time it was arranged, encouraged and has become a regular feature on the calendar.