Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Covent House

stars
stars 31 October 2025
A dear friend has resided here for several months for end of life care. The nursing and personal care has consistently been great . The home is always very clean and the staff very friendly and genuinely care for the residents The food quality is good and the menus are clearly displayed. Theres a range of activities for residents and relatives can always be involved. The home is well managed and the manager is always approachable, friendly and supportive to visitors. Having experienced several care homes in the past I would put Covent House in the top tier . Well done to all the team.
Review from M R (Friend of Resident/Service User)
stars
stars 04 October 2025
My Father in law recently moved to Covent House and we cannot thank the staff enough for the outstanding care my father in law has received. The manager and staff never fail to speak, smile and give daily updates on his health and daily routine. Covent House is kept very clean and tidy. The whole team work really hard to look after and care for residents. They offer a wide variety of food and go above and beyond to try to cater for everyone. Well done Covent House and a massive thanks to you all.
Review from Diane L (Daughter-in-law of Resident/Service User)