Type of Service
- Nursing Home
- For a maximum of 63 Service Users
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
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Care Provided by Covent House
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Good to Know
Group / Owner
- Prestwick Care
- Private Owned
Person in charge
- Tracey Dunkley(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Room Information
- Single Rooms (63)
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Covent House Reviews (2)
8.3
Covent House has a Review Score of 8.3 (8.284) out of 10, based on 2 reviews in the last 2 years.
Over all time Covent House has 2 reviews.
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Overall Experience
Date Published
Reviewer Connection to Covent House
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Review from M R (Friend of Resident) published on 31 October 2025 Submitted via Website•
Overall Experience
A dear friend has resided here for several months for end of life care. The nursing and personal care has consistently been great . The home is always very clean and the staff very friendly and genuinely care for the residents The food quality is good and the menus are clearly displayed. Theres a range of activities for residents and relatives can always be involved. The home is well managed and the manager is always approachable, friendly and supportive to visitors. Having experienced several care homes in the past I would put Covent House in the top tier . Well done to all the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from Diane L (Daughter-in-law of Resident) published on 4 October 2025 Submitted via Website•
Overall Experience
My Father in law recently moved to Covent House and we cannot thank the staff enough for the outstanding care my father in law has received. The manager and staff never fail to speak, smile and give daily updates on his health and daily routine. Covent House is kept very clean and tidy. The whole team work really hard to look after and care for residents. They offer a wide variety of food and go above and beyond to try to cater for everyone. Well done Covent House and a massive thanks to you all.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 July 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Covent House.
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Frequently Asked Questions about Covent House
What types of Care is Covent House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Covent House have?
There are 63 Single Rooms.
What are the Facilities & Services at Covent House?
Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Covent House to the centre of Chester le Street?
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Covent House to verify any information. View our terms and conditions. Covent House has a Basic Service -more info.