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71 Hatch Lane, Chingford, London, E4 6LP
View Full Details of Ivy GroveLatest Reviews for Ivy Grove
02 July 2025
The staff and residents are outstanding. The staff are always here to help you. Living here I feel very safe and comfortable. I love the closeness of my friends that I have made in the home. I especially enjoyed going horse riding. I would love to go again. I would recommend Ivy Grove to those who are looking.
23 June 2025
My Dad was a resident at Ivy Grove for just under three years before he sadly died in May this year. Our decision for him to move there was one of the best decisions we've ever made - he had been growing increasingly frail and lonely after my stepmother died in 2020 but absolutely thrived once he moved into Ivy Grove because he was so well looked after. Although he was a quiet man, he loved being around company and I could see how happy he was every time I visited him (which was often). The staff put on lots of entertainment and worked really hard to make their residents' wishes come true. Dad got to do lots of fun things and was always smiling whenever I arrived. Staff not only arranged for him to go on a private tour of a football ground while he was there but he even went up in a small plane over London at the age of 98 - which he loved! The staff there are so kind, caring and thoughtful. Ivy Grove is a very special place.
16 June 2025
My late mother was a resident at Ivy Grove Care home up to April 2025 when she sadly passed away. All the staff are very supportive and professional. Especially her carer, who was very caring. I would truly recommend Ivy Grove home to anyone wishing to use their care home. Every member of staff made me feel part of a family; they always had time to talk to me and a shoulder to lean on. Keep up your good work and your professionalism.
16 June 2025
My dad was a resident at Ivy Grove Care Home for six months until his death in November 2024. All the staff there are so kind and helpful: carers, reception, catering and management staff alike. The home itself is bright and cheerful with spacious rooms and a lovely garden and there is a broad programme of activities. Individual outings can be arranged too which I particularly appreciated. As a non-resident I haven't given a full review of the food as I didn't have any main meals but I enjoyed the sandwiches and cakes on special occasions such as Father's Day. After dad died, I missed my daily visits to Ivy Grove so I still pop in from time to time and I am always made to feel most welcome.
14 May 2025
V E Day 8 May We would like to thank the team for a lovely afternoon. The entertainment was excellent, my mum had a few teary moments. And everyone joined in the sing-along. The chefs put on a lovely selection of sandwiches, cake, fruits, and chips. Thank you all from the lovely receptionist, and the other young ladies always have time for a chat, and all the carers for the amazing work for our loved one. Thank you to the manager. We had a wonderful afternoon
14 May 2025
The care home is lovely, lots of entertainment, always something going on, from painting to flower arranging, staff are very caring, nothing too big for them, chefs serve up delicious food, always accommodating to dietary needs, ladies on reception are friendly, and housekeeping do a good job.
30 October 2024
We visited a friend who has recently moved into Ivy Grove and were pleased to hear from her that she is settling in well. The staff were welcoming and cheerful and there was a really lovely atmosphere. I have given an average rating for food and drink because, as visitors, we did not have any refreshments so you can't comment.
30 October 2024
I am very impressed with all the staff of the home from the manager down. They all seem to know the residents well and engage fully with them including my next of kin, and her needs are certainly being met and she accepts and trusts them which wasn't the case when she had daily carers at home who she viewed with suspicion. The care, activities, decor and general ambience is great.
04 October 2024
April and the team were really warm and welcoming to dad and I. Dad feels like Ivy Grove is now something of a second home for him. He's made great friends with the team and with other residents there. The rooms are lovely, big and have great facilities. There are always activities going on every day to keep dad entertained. The food is of a very high standard and plenty of it too. I'd like to thank everyone there for looking after dad so well - I know he's in good hands at Ivy Grove and means that I don't have to worry.
02 October 2024
I can't speak highly enough of this care home. They looked after my father-in-law until he passed. The whole team are the most caring people I have ever met. Nothing is too much trouble for any of them. The rooms are lovely and kept spotless. The furniture they provide is excellent. The food is all freshly prepared and the choice is amazing. They have entertainment daily and make sure all the residents are happy. Any medical issues are reported to a doctor who visits the home regularly. My father-in-law was so happy here.
18 June 2024
As a family, we were dreading the day that mum would need to go into a care home. From the moment mum was visited by the Home Admission Team at her home, I felt that we were leaving mum in good hands. On the day of moving in, mum was a bit upset and within minutes the care team had mum settled and smiling. And before long mum was off helping to lay the tables with staff andmeeting the other residents. Mum has been at the Ivy since March and has settled in brilliantly thanks to the fantastic staff at the Ivy. The whole team that helps to run the Ivy, make family members always welcome when you arrive at the home. The home is clean and the food menu choices are fantastic. The home has a great daily activity program, that the residence always happily participates in. We as a family are very pleased that we found the Ivy Care home for mum. And I would recommend this care home to anyone looking for long- or short-term care. Thanks again to all the team at Ivy for taking great care of our mum.
06 June 2024
We were so worried about mum going into a care home, but from the moment she arrived she was made to feel so welcome and like she was part of the Ivy Grove family. Mum loves music and dancing and all the staff make time to put music on and have a dance with her. When we visit she is always off chatting to other residents or staff who are always very engaging. We are always offered drinks and snacks when we visit which is lovely to have a cuppa with mum. And there is always some activity going on whether it's a singer, an exercise class or trips out. The food at Ivy Grove is superb always delicious and there is a choice, mum certainly enjoys it. The staff at Ivy Grove are amazing from the Domestics, Laundry ladies, Cooks, Carers, Entertainment, Hairdresser, Receptionists and Management they all make time for the residents, to make sure they are happy and treated with dignity. We are so blessed that mum was placed in this wonderful caring home.
30 January 2024
My dad initially went into Ivy Grove for a four-week respite stay. At the end of that time, he had settled in and decided to become a full-time resident. From my initial contact with the administration staff to settling Dad in, all the staff have been warm and welcoming. The home is well-managed and organised. We are emailed regularly and kept up to date with menus and information for the coming week. Nothing seems to be too much trouble. All areas of the home are clean and bright, the menu is varied and Dad says the food is good and there is a lot of it! Anything he asks for he seems to get. The team of staff are exceptionally kind and thoughtful, talking to the residents as they pass by and sitting with them in the lounge. All Dad's visitors have said the home is the best they have been in. I would recommend Ivy Grove to anyone considering moving into a care home.
16 October 2023
Had a pleasant 15-day visit. The food was excellent, plenty of it. Staff were friendly, and the laundry was excellent. I enjoyed the activities but would have enjoyed a more varied list of activities, as there was a lot of exercise and singing. Staff were all very pleasant and helpful. I would definitely recommend Ivy Grive in all aspects of care and would enjoy visiting again.
09 October 2023
Very friendly and clean care home. Staff are very helpful. Mum suffers from extreme anxiety and depression. Staff are very kind to Mum.
09 October 2023
My sister has only been a resident in Ivy Grove Care Home for eight weeks but the staff have all been so welcoming and everything, so far, has been excellent as far as my sister's needs are concerned. Unfortunately, I don't think my sister is able to show her appreciation but we are hoping, as time passes, she will. Thank you for the "care" on offer, we would have wished for her to stay in her own home but sadly, it wasn't possible. Many thanks once again.
31 August 2023
Care homes are a last resort to most families. Having visited a few, our family chose Ivy Grove. I would definitely recommend Ivy Grove if you find yourself in this difficult situation. The staff go out of their way, are so kind, helpful, and welcoming with a can do attitude. The manager is fabulous at his job and leads his team in a caring and kind way. If there are issues, the staff listen, and they are noted and sorted straight away. Our family feel welcomed on our daily visits and we see first hand the care that is given to our Mum and other residents and they are all truly marvellous. We really like the entertainment offered at the home ie. the singers, violinists etc. Mum loves music so this has been an added bonus. Mum had her birthday at Ivy Grove this year, the lovely chef made a beautiful cake and we had the use of the lovely family room to celebrate as a family. It's these little touches that make Ivy Grove stand out.
18 April 2023
On Valentine's Day, the entertainment manager arranged a romantic dinner for Mum and Dad. The head housekeeper and chef did a lively job of decorating the room with hearts etc. Mum wasn't looking her best when I arrived but one member of staff took the trouble to wash and blow dry her hair and put her in a dress (Mum looked in the mirror and said "Don't I look pretty!"). There was even a red rose for Dad to give to Mum and a bottle of non-alcoholic champagne on the table. The whole event was very special and the staff went above and beyond.
13 April 2023
Moving my mum from the house where she lived for sixty-one years was a big wrench, however, the team at Ivy Grove Care Home have been brilliant at helping her settle in and adapt to her new surroundings. The home admissions advisor has been a constant source of information and support since the first meeting. The maintenance staff ensured that her room had all her familiar picture and photos displayed. Nothing is too much trouble for any of the staff, everyone is approachable and is engaged with us regularly to ensure that my mum's needs are being met. My mum has made some new friends with the other residents. It has really brought her out of her shell. She really enjoys the amazing food and wide range of activities and events that are arranged. My mother-in-law and one of her friends have also expressed interest at moving to Ivy Grove, based on how much my mum is enjoying her new life at the home.
09 February 2023
It's been a month since Mum moved into Ivy Grove and I just wanted to take the time to say a big thank you to all of you and all the other members of the team for looking after her and making me feel so comfortable and confident knowing she is so cared for. I can't lie that the last few years have been very difficult and emotional all round and, being an only child, has meant I've been looking after Mum every day. Having her somewhere that I know she is safe has lifted such an enormous weight off my shoulders. From April showing us around on our first visit to Ivy Grove to her coming to see Mum, everyone has been so lovely and welcoming. You are all angels. I know it has been a bit tough for her to adjust and settle in, not helped by her recent UTI but, hopefully, once we have her glasses back and start to make her room even more recognisable she will start to relax more. I can only thank you again.
Latest Reviews for Ivy Grove
02 July 2025
The staff and residents are outstanding. The staff are always here to help you. Living here I feel very safe and comfortable. I love the closeness of my friends that I have made in the home. I especially enjoyed going horse riding. I would love to go again. I would recommend Ivy Grove to those who are looking.
23 June 2025
My Dad was a resident at Ivy Grove for just under three years before he sadly died in May this year. Our decision for him to move there was one of the best decisions we've ever made - he had been growing increasingly frail and lonely after my stepmother died in 2020 but absolutely thrived once he moved into Ivy Grove because he was so well looked after. Although he was a quiet man, he loved being around company and I could see how happy he was every time I visited him (which was often). The staff put on lots of entertainment and worked really hard to make their residents' wishes come true. Dad got to do lots of fun things and was always smiling whenever I arrived. Staff not only arranged for him to go on a private tour of a football ground while he was there but he even went up in a small plane over London at the age of 98 - which he loved! The staff there are so kind, caring and thoughtful. Ivy Grove is a very special place.
16 June 2025
My late mother was a resident at Ivy Grove Care home up to April 2025 when she sadly passed away. All the staff are very supportive and professional. Especially her carer, who was very caring. I would truly recommend Ivy Grove home to anyone wishing to use their care home. Every member of staff made me feel part of a family; they always had time to talk to me and a shoulder to lean on. Keep up your good work and your professionalism.
16 June 2025
My dad was a resident at Ivy Grove Care Home for six months until his death in November 2024. All the staff there are so kind and helpful: carers, reception, catering and management staff alike. The home itself is bright and cheerful with spacious rooms and a lovely garden and there is a broad programme of activities. Individual outings can be arranged too which I particularly appreciated. As a non-resident I haven't given a full review of the food as I didn't have any main meals but I enjoyed the sandwiches and cakes on special occasions such as Father's Day. After dad died, I missed my daily visits to Ivy Grove so I still pop in from time to time and I am always made to feel most welcome.
14 May 2025
V E Day 8 May We would like to thank the team for a lovely afternoon. The entertainment was excellent, my mum had a few teary moments. And everyone joined in the sing-along. The chefs put on a lovely selection of sandwiches, cake, fruits, and chips. Thank you all from the lovely receptionist, and the other young ladies always have time for a chat, and all the carers for the amazing work for our loved one. Thank you to the manager. We had a wonderful afternoon
14 May 2025
The care home is lovely, lots of entertainment, always something going on, from painting to flower arranging, staff are very caring, nothing too big for them, chefs serve up delicious food, always accommodating to dietary needs, ladies on reception are friendly, and housekeeping do a good job.
30 October 2024
We visited a friend who has recently moved into Ivy Grove and were pleased to hear from her that she is settling in well. The staff were welcoming and cheerful and there was a really lovely atmosphere. I have given an average rating for food and drink because, as visitors, we did not have any refreshments so you can't comment.
30 October 2024
I am very impressed with all the staff of the home from the manager down. They all seem to know the residents well and engage fully with them including my next of kin, and her needs are certainly being met and she accepts and trusts them which wasn't the case when she had daily carers at home who she viewed with suspicion. The care, activities, decor and general ambience is great.
04 October 2024
April and the team were really warm and welcoming to dad and I. Dad feels like Ivy Grove is now something of a second home for him. He's made great friends with the team and with other residents there. The rooms are lovely, big and have great facilities. There are always activities going on every day to keep dad entertained. The food is of a very high standard and plenty of it too. I'd like to thank everyone there for looking after dad so well - I know he's in good hands at Ivy Grove and means that I don't have to worry.
02 October 2024
I can't speak highly enough of this care home. They looked after my father-in-law until he passed. The whole team are the most caring people I have ever met. Nothing is too much trouble for any of them. The rooms are lovely and kept spotless. The furniture they provide is excellent. The food is all freshly prepared and the choice is amazing. They have entertainment daily and make sure all the residents are happy. Any medical issues are reported to a doctor who visits the home regularly. My father-in-law was so happy here.
18 June 2024
As a family, we were dreading the day that mum would need to go into a care home. From the moment mum was visited by the Home Admission Team at her home, I felt that we were leaving mum in good hands. On the day of moving in, mum was a bit upset and within minutes the care team had mum settled and smiling. And before long mum was off helping to lay the tables with staff andmeeting the other residents. Mum has been at the Ivy since March and has settled in brilliantly thanks to the fantastic staff at the Ivy. The whole team that helps to run the Ivy, make family members always welcome when you arrive at the home. The home is clean and the food menu choices are fantastic. The home has a great daily activity program, that the residence always happily participates in. We as a family are very pleased that we found the Ivy Care home for mum. And I would recommend this care home to anyone looking for long- or short-term care. Thanks again to all the team at Ivy for taking great care of our mum.
06 June 2024
We were so worried about mum going into a care home, but from the moment she arrived she was made to feel so welcome and like she was part of the Ivy Grove family. Mum loves music and dancing and all the staff make time to put music on and have a dance with her. When we visit she is always off chatting to other residents or staff who are always very engaging. We are always offered drinks and snacks when we visit which is lovely to have a cuppa with mum. And there is always some activity going on whether it's a singer, an exercise class or trips out. The food at Ivy Grove is superb always delicious and there is a choice, mum certainly enjoys it. The staff at Ivy Grove are amazing from the Domestics, Laundry ladies, Cooks, Carers, Entertainment, Hairdresser, Receptionists and Management they all make time for the residents, to make sure they are happy and treated with dignity. We are so blessed that mum was placed in this wonderful caring home.
30 January 2024
My dad initially went into Ivy Grove for a four-week respite stay. At the end of that time, he had settled in and decided to become a full-time resident. From my initial contact with the administration staff to settling Dad in, all the staff have been warm and welcoming. The home is well-managed and organised. We are emailed regularly and kept up to date with menus and information for the coming week. Nothing seems to be too much trouble. All areas of the home are clean and bright, the menu is varied and Dad says the food is good and there is a lot of it! Anything he asks for he seems to get. The team of staff are exceptionally kind and thoughtful, talking to the residents as they pass by and sitting with them in the lounge. All Dad's visitors have said the home is the best they have been in. I would recommend Ivy Grove to anyone considering moving into a care home.
16 October 2023
Had a pleasant 15-day visit. The food was excellent, plenty of it. Staff were friendly, and the laundry was excellent. I enjoyed the activities but would have enjoyed a more varied list of activities, as there was a lot of exercise and singing. Staff were all very pleasant and helpful. I would definitely recommend Ivy Grive in all aspects of care and would enjoy visiting again.
09 October 2023
Very friendly and clean care home. Staff are very helpful. Mum suffers from extreme anxiety and depression. Staff are very kind to Mum.
09 October 2023
My sister has only been a resident in Ivy Grove Care Home for eight weeks but the staff have all been so welcoming and everything, so far, has been excellent as far as my sister's needs are concerned. Unfortunately, I don't think my sister is able to show her appreciation but we are hoping, as time passes, she will. Thank you for the "care" on offer, we would have wished for her to stay in her own home but sadly, it wasn't possible. Many thanks once again.
31 August 2023
Care homes are a last resort to most families. Having visited a few, our family chose Ivy Grove. I would definitely recommend Ivy Grove if you find yourself in this difficult situation. The staff go out of their way, are so kind, helpful, and welcoming with a can do attitude. The manager is fabulous at his job and leads his team in a caring and kind way. If there are issues, the staff listen, and they are noted and sorted straight away. Our family feel welcomed on our daily visits and we see first hand the care that is given to our Mum and other residents and they are all truly marvellous. We really like the entertainment offered at the home ie. the singers, violinists etc. Mum loves music so this has been an added bonus. Mum had her birthday at Ivy Grove this year, the lovely chef made a beautiful cake and we had the use of the lovely family room to celebrate as a family. It's these little touches that make Ivy Grove stand out.
18 April 2023
On Valentine's Day, the entertainment manager arranged a romantic dinner for Mum and Dad. The head housekeeper and chef did a lively job of decorating the room with hearts etc. Mum wasn't looking her best when I arrived but one member of staff took the trouble to wash and blow dry her hair and put her in a dress (Mum looked in the mirror and said "Don't I look pretty!"). There was even a red rose for Dad to give to Mum and a bottle of non-alcoholic champagne on the table. The whole event was very special and the staff went above and beyond.
13 April 2023
Moving my mum from the house where she lived for sixty-one years was a big wrench, however, the team at Ivy Grove Care Home have been brilliant at helping her settle in and adapt to her new surroundings. The home admissions advisor has been a constant source of information and support since the first meeting. The maintenance staff ensured that her room had all her familiar picture and photos displayed. Nothing is too much trouble for any of the staff, everyone is approachable and is engaged with us regularly to ensure that my mum's needs are being met. My mum has made some new friends with the other residents. It has really brought her out of her shell. She really enjoys the amazing food and wide range of activities and events that are arranged. My mother-in-law and one of her friends have also expressed interest at moving to Ivy Grove, based on how much my mum is enjoying her new life at the home.
09 February 2023
It's been a month since Mum moved into Ivy Grove and I just wanted to take the time to say a big thank you to all of you and all the other members of the team for looking after her and making me feel so comfortable and confident knowing she is so cared for. I can't lie that the last few years have been very difficult and emotional all round and, being an only child, has meant I've been looking after Mum every day. Having her somewhere that I know she is safe has lifted such an enormous weight off my shoulders. From April showing us around on our first visit to Ivy Grove to her coming to see Mum, everyone has been so lovely and welcoming. You are all angels. I know it has been a bit tough for her to adjust and settle in, not helped by her recent UTI but, hopefully, once we have her glasses back and start to make her room even more recognisable she will start to relax more. I can only thank you again.