Submit a Review for Barchester Oak Grange Care Home
Mollington Grange, Parkgate Road, Mollington, Chester, CH1 6NP
View full details of Barchester Oak Grange Care HomeLatest Reviews for Barchester Oak Grange Care Home
02 December 2025
I was fortunate that Oak Grange had respite care available coincident with my aunt's need to move from hospital. The management staff were outstanding in communicating with me about availability and assessment of my aunt, both when I was able to attend in person and from my home in Canada.
Following the four week period we determined that she was unable to return to independent living at home and chose to stay at Oak Grange. My aunt has a lovely room with an exceptionally lovely view of the country outside, the option to eat in community in a lovely dining room, or to take some meals in her own room. The care she receives is outstanding from the staff and personal attendants. I left the UK feeling that she is in caring hands with a staff that are proactive in communicating with me on her wellbeing. It is a great comfort to know that she is safe and content at Oak Grange in my absence.
20 October 2025
My wife was admitted to Oak Grange under continuing end of life palliative care funded by NHS. She was there for 2 months intil she sadly passed away and during this time received exemplary care. All the staff including catering staff, health care assistants and Nursing staff were fantastic.
We
were very impressed with the care she received whilst she was at Oak Grange.
It helped that she had a lovely peaceful room big enough to accommodate family overlooking a beautiful garden.
My wife and family were treated with great care, dignity, compassion and respect which made a very difficult time easier to bear, for this we all thank you.
14 October 2025
We think that my mother -in -law has settled in well and we are pleased with the care she receives
13 October 2025
Oak Grange care home is an amazing home for your loved ones. The care staff are exceptional. Theres always activities for residents to join in with I would highly recommend Oak Grange its a very homely place and very welcoming. I couldn't have found a better place for my mum.
18 September 2025
My husband had to be admitted for Dementia. My niece and I chose this home as it was well situated for friends and family and was well thought of. I intended initially to come for a week to help settle him in. I decided to stay as at 93 the thought of tunning a home and visiting my husband was
overwhelming. I have never regretted it for a moment, everyone has been so very kind and helpfull, the care has been excellent, medical and everyday and though I miss my home, this is rapidly becoming a replacement
10 September 2025
I found Oak Grange by accident (I was referred by another Barchester home). The moment I walked in and met one member of staff, in particular, I knew this was the place, and within a couple of days my wife was installed in a delightful room, looking onto the garden. Because my wife was immobile the
staff came to her. They were very caring and attentive and the member of staff we met when we arrived/the head of memory lane gave me regular updates on her condition and any significant events. My wife was very happy and had a peaceful ending. I can't praise this home and it's staff any more highly.
10 September 2025
Staff have made an effort to get on Mum's wavelength and tailor her care and activities to suit her needs. Staff always greet us with smiles when we visit, and the general atmosphere is calm and relaxed.
06 February 2025
The staff are excellent, faultless.
The weekdays are run better than the weekend, when my mother says they are understaffed. This is very noticeable.
The dining room is noisy.
Again - staff excellent.
09 October 2024
This is an amazing place. I am so happy knowing my mother-in-law is in such safe, skilful and competent hands. The friendliness and skill of the staff are exceptional.
26 September 2024
Our expereince of the care home was extremely positive. Mum was encouraged to move about, her personal hygiene was well attended to and she ate and drank more regularly.
She looked better than she had since her fall, and her grandson said "she looked like a woman with dignity".
Whilst she was
encouraged to participate socially, her wishes were respected.
26 September 2024
The care that my friend received was of the highest quality in every way. Although my friend was only there for seven days, they were truly the best last days of her life they could possibly be.
The whole leadership team, through to every single member of staff that I encountered was exemplary.
I was deeply impressed and full of gratitude.
16 September 2024
We found the level of service and care par excellence. Nothing was too much trouble, the staff were really helpful and good-natured. The whole experience was comforting and outstanding.
Many thanks.
09 September 2024
Mum has been at Oak Grange for nearly two years now. My sister and I are extremely pleased with her care and the lovely atmosphere. All the staff from reception, carers and support staff are all friendly, efficient and very caring, so visiting feels like a pleasure. Mum is happy and content.
Everyone seems to know her name and the care staff have come to understand her needs, her likes and dislikes and her personality very well. We also feel as relatives very well supported and can relax knowing she is such a caring and safe place.
02 September 2024
Leaving your loved one in a care home can be a very emotional experience however this is made so much easier in a home of this standard. The facilities are wonderful and attention to detail is considered in every aspect of the home but, by far, the best thing is the care the residents are shown by
all members of staff. How lucky we are to have found this place.
06 August 2024
My brother has settled in very well since moving here. He feels safe and well cared for by the staff who always treat him with a friendly smile, respond to his needs and respect his choices. A sense of humour is around and a relaxed atmosphere abounds. His medical needs are assessed and responded to
appropriately if changes need to be made and always explained to him as appropriate. Thank you to all staff concerned for his care.
05 August 2024
Excellent care. It is the staff that makes Barchester Oak Grange Care Home what it is in care, respect and atmosphere. I have been supported so well in such a sad and difficult time and always feel welcome. I do not worry about Mum when I leave and I admire the staff greatly. Thank you so much.
P.S. Please continue to keep the gardens lovely with more flowers please, especially on the outdoor balcony upstairs.
26 July 2024
Barchester Oak Grange is a lovely care home. Well designed with most residential rooms having French windows, it feels more like a hotel. The staff from the home administrator to the maintenance man were wonderful. My mother's regular carers were excellent, kind and compassionate and I could not
have wished for better. I knew I would be kept fully informed of my mother's health which gave me peace of mind. But.. when they had their days off she had care that was not always good and so I cannot say overall everything was excellent but as I visited regularly I was able to ensure needs were quickly met. Although in other ways the home excelled themselves. For example when after a few hours in hospital we took my mother back at 2 am she was greeted with smiles, a hug and whispered what about a cup of tea and hot buttered toast. Home from home! I would highly recommend Oak Grange and at the end they treated my mother with dignity and me with compassion.
21 June 2024
Sadly my mother passed away on 06.06.2024 at Oak Grange, after living there since October 2022. Throughout her time at Oak Grange Mum was always treated with dignity, respect, care and most of all love.
Following a fall in the summer of 2023 and a subsequent hip replacement, the team in the
Jubilee community enabled Mum to regain her mobility within weeks and until very recently she still navigated around where she called home and enjoyed the company of her fellow residents and the wonderful activities provided.
Sadly two weeks ago, Mum's body finally gave in after a long fight with Cancer and Alzheimer's and her health rapidly declined. In Mum's final days, the team went above and beyond to support both Mum and I. Her final hours were peaceful, pain-free and dignified.
To the Community Manager, the love and care you showed my mum, even once she had passed, will be something I will never forget. You are a very special lady and a credit to yourself and Oak Grange.
30 April 2024
Our friend arrived last year from a care home in a different country. He had declined significantly and he needed to be near family. He was wheelchair-bound, dangerously thin, and mostly nonresponsive. A year later we found him walking, responsive, and strong! I am impressed that all of the staff
know him and genuinely care: managers, nurses, carers, kitchen staff, laundry, and maintenance. Despite his special diet, they ensure he receives a variety of tasty food presented beautifully. They tune their TV to their favourite stations or music channels. If family leaves him snacks, they make sure he gets them though he doesn't have the dexterity to feed himself or the verbal skills to request. He is always dressed and clean. And, everyone knows him and his background from his career to his hobbies. They talk to him and engage with him. His medication management is top-notch even with a very challenging condition. Additionally, they treat all of their residents with the same kindness and care.
09 April 2024
My mum recently moved from a care home out of the area into Oak Grange. From the day she arrived the welcome from all members of the team was warm yet professional ensuring Mum’s needs were met.
She is treated with dignity yet the team has got to know her and she has fun there, seeing her laughing
with them is just the best feeling.
The facilities are excellent and the food is varied with lots of options. Mum feels safe and at home which is all we as her family had hoped.
I can’t comment on the activities yet as Mum has yet to try them but with the team's encouragement and support, Mum is sitting in a chair which she hasn’t done for a few years.
Latest Reviews for Barchester Oak Grange Care Home
02 December 2025
I was fortunate that Oak Grange had respite care available coincident with my aunt's need to move from hospital. The management staff were outstanding in communicating with me about availability and assessment of my aunt, both when I was able to attend in person and from my home in Canada.
Following the four week period we determined that she was unable to return to independent living at home and chose to stay at Oak Grange. My aunt has a lovely room with an exceptionally lovely view of the country outside, the option to eat in community in a lovely dining room, or to take some meals in her own room. The care she receives is outstanding from the staff and personal attendants. I left the UK feeling that she is in caring hands with a staff that are proactive in communicating with me on her wellbeing. It is a great comfort to know that she is safe and content at Oak Grange in my absence.
20 October 2025
My wife was admitted to Oak Grange under continuing end of life palliative care funded by NHS. She was there for 2 months intil she sadly passed away and during this time received exemplary care. All the staff including catering staff, health care assistants and Nursing staff were fantastic.
We
were very impressed with the care she received whilst she was at Oak Grange.
It helped that she had a lovely peaceful room big enough to accommodate family overlooking a beautiful garden.
My wife and family were treated with great care, dignity, compassion and respect which made a very difficult time easier to bear, for this we all thank you.
14 October 2025
We think that my mother -in -law has settled in well and we are pleased with the care she receives
13 October 2025
Oak Grange care home is an amazing home for your loved ones. The care staff are exceptional. Theres always activities for residents to join in with I would highly recommend Oak Grange its a very homely place and very welcoming. I couldn't have found a better place for my mum.
18 September 2025
My husband had to be admitted for Dementia. My niece and I chose this home as it was well situated for friends and family and was well thought of. I intended initially to come for a week to help settle him in. I decided to stay as at 93 the thought of tunning a home and visiting my husband was
overwhelming. I have never regretted it for a moment, everyone has been so very kind and helpfull, the care has been excellent, medical and everyday and though I miss my home, this is rapidly becoming a replacement
10 September 2025
I found Oak Grange by accident (I was referred by another Barchester home). The moment I walked in and met one member of staff, in particular, I knew this was the place, and within a couple of days my wife was installed in a delightful room, looking onto the garden. Because my wife was immobile the
staff came to her. They were very caring and attentive and the member of staff we met when we arrived/the head of memory lane gave me regular updates on her condition and any significant events. My wife was very happy and had a peaceful ending. I can't praise this home and it's staff any more highly.
10 September 2025
Staff have made an effort to get on Mum's wavelength and tailor her care and activities to suit her needs. Staff always greet us with smiles when we visit, and the general atmosphere is calm and relaxed.
06 February 2025
The staff are excellent, faultless.
The weekdays are run better than the weekend, when my mother says they are understaffed. This is very noticeable.
The dining room is noisy.
Again - staff excellent.
09 October 2024
This is an amazing place. I am so happy knowing my mother-in-law is in such safe, skilful and competent hands. The friendliness and skill of the staff are exceptional.
26 September 2024
Our expereince of the care home was extremely positive. Mum was encouraged to move about, her personal hygiene was well attended to and she ate and drank more regularly.
She looked better than she had since her fall, and her grandson said "she looked like a woman with dignity".
Whilst she was
encouraged to participate socially, her wishes were respected.
26 September 2024
The care that my friend received was of the highest quality in every way. Although my friend was only there for seven days, they were truly the best last days of her life they could possibly be.
The whole leadership team, through to every single member of staff that I encountered was exemplary.
I was deeply impressed and full of gratitude.
16 September 2024
We found the level of service and care par excellence. Nothing was too much trouble, the staff were really helpful and good-natured. The whole experience was comforting and outstanding.
Many thanks.
09 September 2024
Mum has been at Oak Grange for nearly two years now. My sister and I are extremely pleased with her care and the lovely atmosphere. All the staff from reception, carers and support staff are all friendly, efficient and very caring, so visiting feels like a pleasure. Mum is happy and content.
Everyone seems to know her name and the care staff have come to understand her needs, her likes and dislikes and her personality very well. We also feel as relatives very well supported and can relax knowing she is such a caring and safe place.
02 September 2024
Leaving your loved one in a care home can be a very emotional experience however this is made so much easier in a home of this standard. The facilities are wonderful and attention to detail is considered in every aspect of the home but, by far, the best thing is the care the residents are shown by
all members of staff. How lucky we are to have found this place.
06 August 2024
My brother has settled in very well since moving here. He feels safe and well cared for by the staff who always treat him with a friendly smile, respond to his needs and respect his choices. A sense of humour is around and a relaxed atmosphere abounds. His medical needs are assessed and responded to
appropriately if changes need to be made and always explained to him as appropriate. Thank you to all staff concerned for his care.
05 August 2024
Excellent care. It is the staff that makes Barchester Oak Grange Care Home what it is in care, respect and atmosphere. I have been supported so well in such a sad and difficult time and always feel welcome. I do not worry about Mum when I leave and I admire the staff greatly. Thank you so much.
P.S. Please continue to keep the gardens lovely with more flowers please, especially on the outdoor balcony upstairs.
26 July 2024
Barchester Oak Grange is a lovely care home. Well designed with most residential rooms having French windows, it feels more like a hotel. The staff from the home administrator to the maintenance man were wonderful. My mother's regular carers were excellent, kind and compassionate and I could not
have wished for better. I knew I would be kept fully informed of my mother's health which gave me peace of mind. But.. when they had their days off she had care that was not always good and so I cannot say overall everything was excellent but as I visited regularly I was able to ensure needs were quickly met. Although in other ways the home excelled themselves. For example when after a few hours in hospital we took my mother back at 2 am she was greeted with smiles, a hug and whispered what about a cup of tea and hot buttered toast. Home from home! I would highly recommend Oak Grange and at the end they treated my mother with dignity and me with compassion.
21 June 2024
Sadly my mother passed away on 06.06.2024 at Oak Grange, after living there since October 2022. Throughout her time at Oak Grange Mum was always treated with dignity, respect, care and most of all love.
Following a fall in the summer of 2023 and a subsequent hip replacement, the team in the
Jubilee community enabled Mum to regain her mobility within weeks and until very recently she still navigated around where she called home and enjoyed the company of her fellow residents and the wonderful activities provided.
Sadly two weeks ago, Mum's body finally gave in after a long fight with Cancer and Alzheimer's and her health rapidly declined. In Mum's final days, the team went above and beyond to support both Mum and I. Her final hours were peaceful, pain-free and dignified.
To the Community Manager, the love and care you showed my mum, even once she had passed, will be something I will never forget. You are a very special lady and a credit to yourself and Oak Grange.
30 April 2024
Our friend arrived last year from a care home in a different country. He had declined significantly and he needed to be near family. He was wheelchair-bound, dangerously thin, and mostly nonresponsive. A year later we found him walking, responsive, and strong! I am impressed that all of the staff
know him and genuinely care: managers, nurses, carers, kitchen staff, laundry, and maintenance. Despite his special diet, they ensure he receives a variety of tasty food presented beautifully. They tune their TV to their favourite stations or music channels. If family leaves him snacks, they make sure he gets them though he doesn't have the dexterity to feed himself or the verbal skills to request. He is always dressed and clean. And, everyone knows him and his background from his career to his hobbies. They talk to him and engage with him. His medication management is top-notch even with a very challenging condition. Additionally, they treat all of their residents with the same kindness and care.
09 April 2024
My mum recently moved from a care home out of the area into Oak Grange. From the day she arrived the welcome from all members of the team was warm yet professional ensuring Mum’s needs were met.
She is treated with dignity yet the team has got to know her and she has fun there, seeing her laughing
with them is just the best feeling.
The facilities are excellent and the food is varied with lots of options. Mum feels safe and at home which is all we as her family had hoped.
I can’t comment on the activities yet as Mum has yet to try them but with the team's encouragement and support, Mum is sitting in a chair which she hasn’t done for a few years.