Submit a Review for Herald Lodge
100 Canley Road, Canley, Coventry, CV5 6AR
View full details of Herald LodgeLatest Reviews for Herald Lodge
09 February 2026
Herald Lodge are taking good care of my auntie. Lots of activities and some good carers. Emily on reception is always welcoming and friendly.
28 January 2026
My mother has been a resident in Herald Lodge for nearly six years due to dementia. Throughout her time there she has been treated with kindness, respect and compassion. The staff are outstanding in their caring, supportive attitude. The living areas are warm, modern and clean, and the catering is
of extremely high quality. The care my mother receives could not be better and we are very grateful to all the staff at Herald Lodge.
27 January 2026
Friendly welcoming care home which cares for the residents as if they were family members. Lots of activities for the residents and all residents are clean, dressed appropriately and eat really well. The rooms are clean, spacious and inviting and the on site facilities are excellent. The team
working there are dedicated and I hope there will be a space for me when I need care.
23 January 2026
My Mum has been at Herald Lodge for nearly two years, the care she receives is excellent, ALL the staff are so friendly and caring and have taken their time to get to know Mum and her family and friends, it is like a home from home, nothing is too much trouble. The activities that are available are
brilliant, accessible to all residents and family and friends are welcome to join in and support their loved one and the home its self. The home is spotlessly clean and well looked after, with a good choice of meals and treats. I would recommend Herald Lodge in a heart beat.
23 December 2025
Made welcome by all the staff, and they did and are doing all they can to make my mother comfortable in a safe environment while monitoring her wellbeing. Always a smile and a warm welcome.
23 December 2025
Staff are good, with some being outstanding. High levels of dedication, good work ethics and obvious compassion and empathy.
09 October 2025
My husband, Roger, has been in Herald Lodge for 2 1/2 years. I find the care and attention he receives is excellent, the staff are so friendly, and nothing is too much trouble; it is like home from home.
24 September 2025
The home has such a welcoming environment, there's smiles as soon as you walk through the door, everyone is so happy to help. The staff on the floor are always on the ball with ensuring each individual is well looked after. Definitely feels like one big family. Would definitely recommend this home
for a loved one.
23 July 2025
I visited the home last week to see my neighbour of 24 years. Never have I ever seen him look so settled and happy. The staff work so hard, and the feeling is just like home. Thank you to everyone who works so hard to keep the residents happy and the home running! Your efforts do not go unnoticed.
14 April 2025
Herald Lodge gives a homely feel from the moment you walk in. The staff are always happy and attentive to residents and their families. The care they provide is exceptional and even the management support their residents care needs as they treat their residents like family. My grandma is very
settled and feels at home, knowing she can rely on wonderful staff when needed. The girls are working hard to maintain a lovely environment for the residents. The reassurance me and my mum have received from the management was really appreciated when my grandma moved in. So thank you very much to all staff. You have made the transition so easy for myself and my mum to help settle my grandma.
05 March 2025
I have received nothing but friendliness and reassurance from all of the staff during, what for me was a daunting task. The whole atmosphere is calm and safe. I was pleased that social outings were available and my partner is becoming more settled as each day goes by. Many thanks to the staff, keep
up your good work.
07 January 2025
Happy place. Lovely facilities. Great staff. Food is great.
20 September 2024
Mum has been at Heald Lodge for several years.
We are very happy with the care and support she receives there. Staff are very caring and patient, Mum likes the food and care is taken to keep people safe. The home has good facilities and keeps residents entertained with various activities. We are
pleased we chose the home, they work hard to make it feel homely with a family atmosphere.
20 September 2024
We have found Herald Lodge and its staff to be professional, caring and attentive to Mum's needs and always treat her with kindness and dignity.
08 May 2024
My mother has been in Herald Lodge for 2 years and she is so happy to be there. She feels safe, she tells me how well she is looked after and how good the food is. She enjoys the recreational activities.
The staff have been very pleasant to talk to and keep me well informed of any occurrences
involving Mum and hospital and doctor visits.
I am very pleased with how my mother is looked after. Thank you to all the staff, for how you all look after my mother.
17 January 2024
My mother moved in last year and the care and support she has received from the staff at Herald Lodge has been amazing. Their care with dignity has supported the self-respect of my mother as they recognise her capacities and capabilities. Their respect for what she can do, the way they took the time
to find out who she is and the life she has lived have been great in making her feel comfortable in her new environment over the past months.
I must also say that the support they have given me whilst I have adjusted to this new situation has been appreciated. Nothing is ever too much trouble and they always keep me up-to-date on how she is which has made the transition in this situation easier to cope with.
10 January 2024
We were very pleased to find this care home for my mum and lucky that they had a room available for her at short notice. It was an anxious time for Mum as she had really wanted to stay in her own home. However, we found a true 'home from home' in Herald Lodge and everything possible was done to make
the transition as easy as possible for us all. The home is warm and comfortable and the facilities are excellent. Everything is spotless and Mum seemed very happy in her room. Every member of staff from managers to carers and domestic staff were kind and supportive and they could not have done more to help Mum and the family. Nothing was too much trouble. Sadly Mum's stay in Herald Lodge was short and she did not get to experience the many activities on offer. I know she would have enjoyed them as there was always something going on that residents could choose to do. Many thanks to all staff for providing outstanding care to my mum, we will never forget your kindness and support.
15 November 2023
Every time I visit Dad seems very happy. He enjoys his food. He's always whistling and singing. The staff are very friendly and helpful. Nice wide long corridors. My daughters and I are very happy with his care. The rooms are tidy. My only criticism would be there is sometimes a stale odour on the
top floor, maybe due to accidents with residents and carpet on the floor.
23 May 2023
Mum was welcomed into the Herald Lodge family last year and the team supported her and the family with compassion, care and professionalism right to the end. Despite Mum's numerous challenges, she enjoyed her time there, her surroundings, relationships with staff and other residents and as a family
we had every confidence that Mum was not only in a caring environment but enjoyed her time there.
Mum leaves a void in us all but it’s a comfort to know she was cared for in her final months.
Thank you hardly seems enough but know that the Herald Lodge family make a real difference to people's lives. Keep up the good work and bless the staff team and residents.
23 May 2023
My sister has been in Herald lodge for over a year now and I have found the staff cheerful, caring and attentive to her needs. She enjoys walking in the garden and taking part in the activities that are arranged for the residents. Food is plentiful and cups of tea and cake are always on offer
whenever I visit. I like the fact that the terms are all-inclusive which means she can get her hair cut or her nails trimmed regularly. I also like the fact that the staff are smartly dressed, which always presents a good image when first visiting the home.
Overall, I am very happy with the home and the care she receives.
Latest Reviews for Herald Lodge
09 February 2026
Herald Lodge are taking good care of my auntie. Lots of activities and some good carers. Emily on reception is always welcoming and friendly.
28 January 2026
My mother has been a resident in Herald Lodge for nearly six years due to dementia. Throughout her time there she has been treated with kindness, respect and compassion. The staff are outstanding in their caring, supportive attitude. The living areas are warm, modern and clean, and the catering is
of extremely high quality. The care my mother receives could not be better and we are very grateful to all the staff at Herald Lodge.
27 January 2026
Friendly welcoming care home which cares for the residents as if they were family members. Lots of activities for the residents and all residents are clean, dressed appropriately and eat really well. The rooms are clean, spacious and inviting and the on site facilities are excellent. The team
working there are dedicated and I hope there will be a space for me when I need care.
23 January 2026
My Mum has been at Herald Lodge for nearly two years, the care she receives is excellent, ALL the staff are so friendly and caring and have taken their time to get to know Mum and her family and friends, it is like a home from home, nothing is too much trouble. The activities that are available are
brilliant, accessible to all residents and family and friends are welcome to join in and support their loved one and the home its self. The home is spotlessly clean and well looked after, with a good choice of meals and treats. I would recommend Herald Lodge in a heart beat.
23 December 2025
Made welcome by all the staff, and they did and are doing all they can to make my mother comfortable in a safe environment while monitoring her wellbeing. Always a smile and a warm welcome.
23 December 2025
Staff are good, with some being outstanding. High levels of dedication, good work ethics and obvious compassion and empathy.
09 October 2025
My husband, Roger, has been in Herald Lodge for 2 1/2 years. I find the care and attention he receives is excellent, the staff are so friendly, and nothing is too much trouble; it is like home from home.
24 September 2025
The home has such a welcoming environment, there's smiles as soon as you walk through the door, everyone is so happy to help. The staff on the floor are always on the ball with ensuring each individual is well looked after. Definitely feels like one big family. Would definitely recommend this home
for a loved one.
23 July 2025
I visited the home last week to see my neighbour of 24 years. Never have I ever seen him look so settled and happy. The staff work so hard, and the feeling is just like home. Thank you to everyone who works so hard to keep the residents happy and the home running! Your efforts do not go unnoticed.
14 April 2025
Herald Lodge gives a homely feel from the moment you walk in. The staff are always happy and attentive to residents and their families. The care they provide is exceptional and even the management support their residents care needs as they treat their residents like family. My grandma is very
settled and feels at home, knowing she can rely on wonderful staff when needed. The girls are working hard to maintain a lovely environment for the residents. The reassurance me and my mum have received from the management was really appreciated when my grandma moved in. So thank you very much to all staff. You have made the transition so easy for myself and my mum to help settle my grandma.
05 March 2025
I have received nothing but friendliness and reassurance from all of the staff during, what for me was a daunting task. The whole atmosphere is calm and safe. I was pleased that social outings were available and my partner is becoming more settled as each day goes by. Many thanks to the staff, keep
up your good work.
07 January 2025
Happy place. Lovely facilities. Great staff. Food is great.
20 September 2024
Mum has been at Heald Lodge for several years.
We are very happy with the care and support she receives there. Staff are very caring and patient, Mum likes the food and care is taken to keep people safe. The home has good facilities and keeps residents entertained with various activities. We are
pleased we chose the home, they work hard to make it feel homely with a family atmosphere.
20 September 2024
We have found Herald Lodge and its staff to be professional, caring and attentive to Mum's needs and always treat her with kindness and dignity.
08 May 2024
My mother has been in Herald Lodge for 2 years and she is so happy to be there. She feels safe, she tells me how well she is looked after and how good the food is. She enjoys the recreational activities.
The staff have been very pleasant to talk to and keep me well informed of any occurrences
involving Mum and hospital and doctor visits.
I am very pleased with how my mother is looked after. Thank you to all the staff, for how you all look after my mother.
17 January 2024
My mother moved in last year and the care and support she has received from the staff at Herald Lodge has been amazing. Their care with dignity has supported the self-respect of my mother as they recognise her capacities and capabilities. Their respect for what she can do, the way they took the time
to find out who she is and the life she has lived have been great in making her feel comfortable in her new environment over the past months.
I must also say that the support they have given me whilst I have adjusted to this new situation has been appreciated. Nothing is ever too much trouble and they always keep me up-to-date on how she is which has made the transition in this situation easier to cope with.
10 January 2024
We were very pleased to find this care home for my mum and lucky that they had a room available for her at short notice. It was an anxious time for Mum as she had really wanted to stay in her own home. However, we found a true 'home from home' in Herald Lodge and everything possible was done to make
the transition as easy as possible for us all. The home is warm and comfortable and the facilities are excellent. Everything is spotless and Mum seemed very happy in her room. Every member of staff from managers to carers and domestic staff were kind and supportive and they could not have done more to help Mum and the family. Nothing was too much trouble. Sadly Mum's stay in Herald Lodge was short and she did not get to experience the many activities on offer. I know she would have enjoyed them as there was always something going on that residents could choose to do. Many thanks to all staff for providing outstanding care to my mum, we will never forget your kindness and support.
15 November 2023
Every time I visit Dad seems very happy. He enjoys his food. He's always whistling and singing. The staff are very friendly and helpful. Nice wide long corridors. My daughters and I are very happy with his care. The rooms are tidy. My only criticism would be there is sometimes a stale odour on the
top floor, maybe due to accidents with residents and carpet on the floor.
23 May 2023
Mum was welcomed into the Herald Lodge family last year and the team supported her and the family with compassion, care and professionalism right to the end. Despite Mum's numerous challenges, she enjoyed her time there, her surroundings, relationships with staff and other residents and as a family
we had every confidence that Mum was not only in a caring environment but enjoyed her time there.
Mum leaves a void in us all but it’s a comfort to know she was cared for in her final months.
Thank you hardly seems enough but know that the Herald Lodge family make a real difference to people's lives. Keep up the good work and bless the staff team and residents.
23 May 2023
My sister has been in Herald lodge for over a year now and I have found the staff cheerful, caring and attentive to her needs. She enjoys walking in the garden and taking part in the activities that are arranged for the residents. Food is plentiful and cups of tea and cake are always on offer
whenever I visit. I like the fact that the terms are all-inclusive which means she can get her hair cut or her nails trimmed regularly. I also like the fact that the staff are smartly dressed, which always presents a good image when first visiting the home.
Overall, I am very happy with the home and the care she receives.