
The staff have been brilliant. The home is clean, the food outstanding.Jo K(Daughter of Resident/Service User)

The loving, tender care she received was outstanding in every way.Valerie B(Daughter of Resident/Service User)


The staff have been brilliant. The home is clean, the food outstanding.Jo K(Daughter of Resident/Service User)

The loving, tender care she received was outstanding in every way.Valerie B(Daughter of Resident/Service User)


Herald Lodge provides 24-hour residential and dementia care in a warm, welcoming environment designed to be a wonderful place to live. The team takes pride in making a genuine difference to residents’ lives, offering not just high-quality support but thoughtful, aspirational choices that reflect truly person-centred care.
With an active lifestyle at the heart of the home, highly trained and compassionate staff encourage independence while ensuring every resident receives exceptional care...
Care Provided by Herald Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The price(s) shown are provided by the care home. Contact Herald Lodge for full pricing details and T&Cs.
Contact Herald Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Gemma Pearcey(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (42)
- Single Rooms with ensuite Wet Room (42)
Visiting
- The team warmly welcome visitors to Herald Lodge Care Home, as spending time with loved ones is an important part of life in their home. To help them provide the best possible care, they do observe protected mealtimes, allowing residents to enjoy their meals in a calm and unhurried environment, and they kindly ask that all visitors respect these times when planning their visit. Pets are very welcome to join you, and on-site parking is available to make your visit as easy and convenient as possible. If you have any questions ahead of your visit, please get in touch with their kind and caring team – they’re always here to help.
Parking
- Herald Lodge has plenty of onsite parking for visitors.
Herald Lodge Reviews (81)
Herald Lodge has a Review Score of 9.7 (9.698) out of 10, based on 16 reviews in the last 2 years.
Over all time Herald Lodge has 81 reviews.
Always very kind and considerate.
The Management very helpful too.
Would highly recommend. They all looked after mum until she sadly passed.
Thank you very much for your kind words. The staff at Herald try their very best at what they do and compliments like these do not go unnoticed.
Nothing is a bother when dealing with the staff
Thank you so much for your lovely review of our home. Your kind words mean a great deal to our team of dedicated colleagues, who continuously strive to provide the highest quality care for our residents.
Herald Lodge are taking good care of my auntie. Lots of activities and some good carers. Emily on reception is always welcoming and friendly.
We would like to express our gratitude for your lovely review & kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again
My mother has been a resident in Herald Lodge for nearly six years due to dementia. Throughout her time there she has been treated with kindness, respect and compassion. The staff are outstanding in their caring, supportive attitude. The living areas are warm, modern and clean, and the catering is of extremely high quality. The care my mother receives could not be better and we are very grateful to all the staff at Herald Lodge.
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
Friendly welcoming care home which cares for the residents as if they were family members. Lots of activities for the residents and all residents are clean, dressed appropriately and eat really well. The rooms are clean, spacious and inviting and the on site facilities are excellent. The team working there are dedicated and I hope there will be a space for me when I need care.
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
My Mum has been at Herald Lodge for nearly two years, the care she receives is excellent, ALL the staff are so friendly and caring and have taken their time to get to know Mum and her family and friends, it is like a home from home, nothing is too much trouble. The activities that are available are brilliant, accessible to all residents and family and friends are welcome to join in and support their loved one and the home its self. The home is spotlessly clean and well looked after, with a good choice of meals and treats. I would recommend Herald Lodge in a heart beat.
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
Made welcome by all the staff, and they did and are doing all they can to make my mother comfortable in a safe environment while monitoring her wellbeing. Always a smile and a warm welcome.
We would like to express our gratitude for your lovely review & kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again
Staff are good, with some being outstanding. High levels of dedication, good work ethics and obvious compassion and empathy.
We would like to express our gratitude for your lovely review & kind words. Your kind words mean a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.
My husband, Roger, has been in Herald Lodge for 2 1/2 years. I find the care and attention he receives is excellent, the staff are so friendly, and nothing is too much trouble; it is like home from home.
Dear Pauline, Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Husband one receives at Herald Lodge care home, and we will ensure your kind words are shared with the team.
The home has such a welcoming environment, there's smiles as soon as you walk through the door, everyone is so happy to help. The staff on the floor are always on the ball with ensuring each individual is well looked after. Definitely feels like one big family. Would definitely recommend this home for a loved one.
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
I visited the home last week to see my neighbour of 24 years. Never have I ever seen him look so settled and happy. The staff work so hard, and the feeling is just like home. Thank you to everyone who works so hard to keep the residents happy and the home running! Your efforts do not go unnoticed.
We would like to express our gratitude for your lovely review of our home Herald Lodge . Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.
Herald Lodge gives a homely feel from the moment you walk in. The staff are always happy and attentive to residents and their families. The care they provide is exceptional and even the management support their residents care needs as they treat their residents like family. My grandma is very settled and feels at home, knowing she can rely on wonderful staff when needed. The girls are working hard to maintain a lovely environment for the residents. The reassurance me and my mum have received from the management was really appreciated when my grandma moved in. So thank you very much to all staff. You have made the transition so easy for myself and my mum to help settle my grandma.
Thank you for sharing such positive feedback about our home. At Herald Lodge care home, kindness is at the heart of everything we do and are so pleased to hear your Grandma is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.
I have received nothing but friendliness and reassurance from all of the staff during, what for me was a daunting task. The whole atmosphere is calm and safe. I was pleased that social outings were available and my partner is becoming more settled as each day goes by. Many thanks to the staff, keep up your good work.
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.
Happy place. Lovely facilities. Great staff. Food is great.
We would like to express our gratitude for your positive review. Your positive rating and comments means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.
We are very happy with the care and support she receives there. Staff are very caring and patient, Mum likes the food and care is taken to keep people safe. The home has good facilities and keeps residents entertained with various activities. We are pleased we chose the home, they work hard to make it feel homely with a family atmosphere.
Thank you for sharing such positive feedback about our home. At Herald Lodge, kindness is at the heart of everything we do and are so pleased to hear your mum is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.
We have found Herald Lodge and its staff to be professional, caring and attentive to Mum's needs and always treat her with kindness and dignity.
Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your Mum receives at Herald Lodge care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
The staff have been very pleasant to talk to and keep me well informed of any occurrences involving Mum and hospital and doctor visits.
I am very pleased with how my mother is looked after. Thank you to all the staff, for how you all look after my mother.
I must also say that the support they have given me whilst I have adjusted to this new situation has been appreciated. Nothing is ever too much trouble and they always keep me up-to-date on how she is which has made the transition in this situation easier to cope with.
Thank you for taking the time to write such a lovely review. It is so important to find out as much about our residents as we can in order to do all we can to make them feel settled and at home quickly. We also know the importance of supporting families and loved ones to ensure a smooth transition. It's wonderful to hear this is having such a positive impact.
We were very pleased to find this care home for my mum and lucky that they had a room available for her at short notice. It was an anxious time for Mum as she had really wanted to stay in her own home. However, we found a true 'home from home' in Herald Lodge and everything possible was done to make the transition as easy as possible for us all. The home is warm and comfortable and the facilities are excellent. Everything is spotless and Mum seemed very happy in her room. Every member of staff from managers to carers and domestic staff were kind and supportive and they could not have done more to help Mum and the family. Nothing was too much trouble. Sadly Mum's stay in Herald Lodge was short and she did not get to experience the many activities on offer. I know she would have enjoyed them as there was always something going on that residents could choose to do. Many thanks to all staff for providing outstanding care to my mum, we will never forget your kindness and support.
Every time I visit Dad seems very happy. He enjoys his food. He's always whistling and singing. The staff are very friendly and helpful. Nice wide long corridors. My daughters and I are very happy with his care. The rooms are tidy. My only criticism would be there is sometimes a stale odour on the top floor, maybe due to accidents with residents and carpet on the floor.
Thank you for taking the time to send a review, we are so pleased that you are happy with your dad’s care and it sounds like he’s settled in really well.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for Herald Lodge.
Accreditations
There are no accreditations posted yet for Herald Lodge.
Meet the Team (6)

Gemma Pearcey is the Home Manager at Herald Lodge.

Claire is the Care Manager at Herald Lodge.

Ilze is the Regional Director for Herald Lodge and all our South Birmingham Homes.

Emily is the Front of House Manager at Herald Lodge.

Michelle keeps the residents entertained at Herald Lodge.

Sophie keeps the residents entertained at Herald Lodge.
Frequently Asked Questions about Herald Lodge
What types of Care is Herald Lodge registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Herald Lodge have?
There are 42 Single Rooms.
What are the Facilities & Services at Herald Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Herald Lodge to the centre of Coventry?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Herald Lodge to verify any information. View our terms and conditions. Herald Lodge has an Enhanced Service -more info.