Submit a Review for Bluebell House Care Home
47 Atlantic Way, Westward Ho!, Bideford, EX39 1JD
View Full Details of Bluebell House Care HomeLatest Reviews for Bluebell House Care Home
30 July 2025
I recently visited my mum with my brother last week and thought how lovely it was to see all the artwork displayed a round her day room that the residents had been involved with. It was a sea theme. We could see how much time and effort have been put into these wonderful creations. We also visited on Bluebell house family day. And it was lovely to hear the residence choir singing. We could see a lot of hard work had gone into this wonderful day.
14 July 2025
We placed Dad at Bluebell after a diagnosis of Alzheimer's and he needed 24 hour care after various hospital stays for falls and illnesses, and he has been there a year now. Despite his decline he seems very content there and has a lovely room with fantastic sea views. The staff are wonderful & I can't praise them all enough! They gently encourage him to engage in activities and he is very much cared for in a kind and empathic way. He has made some friends & says he is looked after well (he thinks he is staying at a hotel!) he really enjoys the activities and loves the food! After feeling so guilty at placing him we soon realised he was in the best place for him to be well taken care of, and we highly recommend Bluebell if you are in the same position as we were. Thank you to all the Carers, management, cleaners and other staff there who are helping make dads final years the best they can be.
08 July 2025
For the third year running Bluebell House held its family day last Saturday 28th June. What a great event! The range of activities, events and entertainment on the day were exceptional and the day was so enjoyed by the residents and their families and friends. The hard work both in the preparation and planning and on the day by the staff was phenomenal and a heartfelt thank you does not seem enough for the gratitude felt by those attending
08 July 2025
Thank you Bluebell for an amazing day yesterday. A very well organised event which everyone enjoyed. In particular I would like to thank the Activities Manager and the team for working with Mum over the past few months to give her the confidence to sing a solo song. A truly special moment. Singing has also given Mum the confidence to join in other activities too. I'm always made to feel welcome at Bluebell and Mum is very happy and settled there. Thank you for all that you do.
08 July 2025
Mum has been at Bluebell House for three years this September, and in that time the care has always been extremely good. The staff show endless patience and care, even when mum is being uncooperative. There are plenty of opporttunities for her to participate in numerous activities, some of which mum enjoys! Mum's dementia is advancing but she is obviously happy and settled, and I am always grateful for the care and support that everyone at Bluebell House gives to mum and to me.
22 January 2025
We are pleased with the care my grandma has received during her time at Bluebell House Care Home. The staff are always very attentive to her needs and she feels safe and secure there. The activities coordinator does a marvellous job and works really hard to engage all residents, including my grandma (which is not always easy)! To ensure she is not spending too much time on her own.
03 July 2024
I went to visit my grandma and the nurses there were very attentive and took great care of her. I live overseas and was happy to see that she's living in a nice place with kind people. Thank you to everyone who's been helping my grandma over the years.
25 June 2024
Dad was placed into Bluebell House Care Home following a hospital admission. After much soul searching, as a family, we decided it was in Dad's best interest to remain as a resident at Bluebell, self-funding (whilst he can). I'm very happy to report we made the right decision, Dad is thriving. Thanks to the activities coordinator, Dad is happily involved in all things sociable, especially the choir where you would have found him proudly taking lead vocals at the family fun day. I would also like to give a shoutout to the manager who I find to be very personable, approachable and efficient. I would like to give a thank you to all carers, cleaners, cooks the odd-job man who Dad seems to have taken a shine to. I pray Dad can continue going from strength to strength in your care.
21 June 2024
We very much enjoyed attending the Family Fun Day. It was lovely to celebrate the 100th birthday of one of the residents. We appreciated the thought and care that had been put into making it a memorable day for him. As family, we are heartened to see how much my mother-in-law enjoyed the programme of events - especially the musical items. A big thank you to one particular member of staff who organised the Fun Day and all those who ably supported her in putting on the day. It was indeed fun! We have also appreciated the patient way my mother-in-law is gently encouraged to engage with other residents through the activities put on week by week. A big highlight earlier this year has been the change of room so that she now has a glorious view of the sea and coast that she loves and knows so well. It is also noticeable on recent trips that the intrusive sound of the call alarms seems to have been reduced, making for a calmer atmosphere in the home.
10 June 2024
The staff are very friendly. My dad has been with them 2 years now. The food has got much better, as my dad does like his food. He has a room with a view to the sea and enjoys sitting looking out. He provides the quizzes when asked for the residents, although does find it hard to write now. Due to his spinal condition he finds it uncomfortable spending time in the lounge therefore does not meet as many people as he wishes. It is a shame there are a lack of volunteer people who come round and spend time with the residents as stimulation is a real must and the staff don't have the time, although they are excellent, they have all the residents to care for. It is a very caring home.
10 June 2024
My mum has been at Bluebell House for nearly 4 years and during all that time she has received outstanding care and support. I have seen Mum blossom over the years and she is very happy to be in Bluebell House. I am so grateful to all the staff - thank you so much.
10 June 2024
I have always been very happy with the care provided by Bluebell for the resident and so has he. I am also very pleased with the improvements that have been made recently both inside of the home and outside in the gardens. Also it is great that the annual fun day this year is centred on his 100th year and he is very pleased to know that his life is being highlighted and celebrated - thank you to one member of staff in particular for your efforts! He has been with Bluebell now for nearly 6 years and has been very happy and content.
10 June 2024
Bluebelle House has some great staff with caring and conscientious empathy with their residents. They do their upmost to enhance the lives of all the residents with a great activity schedule. Since my mum went into the care home, they have treated her wonderfully and kept me informed of how she's doing.
21 March 2024
Mum continues to go from strength to strength with the care and support of the team at Bluebell House. There is always something happening and one staff member in particular works tirelessly to ensure all residents are involved in activities that bring joy and purpose to their days. In addition, another staff member has been working hard to find appealing food options to increase Mum's variety of food choices too.
15 January 2024
My mother has been a resident at Bluebell for several years now. The team are exceptional- so dedicated and caring. There is a wide range of activities for residents to get involved with, and there are trips out, most recently a drive around the local area to enjoy the pretty Christmas lights. The manager is very effective, and if I have concerns, they are addressed very speedily. Better food would be a major step.
01 November 2023
Most staff are caring and helpful, however, there are issues that are disappointing. Mum pays c£1500 per week privately, serious mobility issues, we have been told she has dementia and is very confused and has entered EOL Phase. She has to privately fund her own wheelchair £25/wk, which is disappointing. She has contracted several contagious illnesses and been hospitalised twice, once with pneumonia, during her 2 years at Bluebell. A staff member advised they have to work when they are sick as they otherwise don't get paid, which seems outrageous in a care home environment. I am 3 hours away and it is difficult for me to visit, but I try to call most days. I estimate that 2 of 3 attempts to call the phone is not answered (50% during the week, 75% at weekends). It is frustrating as, when I do get through, Mum is often asleep, given her condition, so there are few chances to speak. She says she is very lonely, I think she receives personal care, food, but would benefit from more company.
10 August 2023
I visit once a month with my Pat dog, and we are always made so welcome both by the staff and the residents. Such a lovely location with amazing views and is always neat and tidy. Always some activity taking place to engage the residents, and the smile on their faces when they meet my dog makes it all worthwhile.
18 July 2023
Very satisfied for my mother to be staying here. We don't visit too often and she hasn't recognised me now for a few years. It's a pity dogs are no longer allowed to visit because this was the only thing that made her smile and appear happy.
11 July 2023
First-class experience! Family open day with food, drinks and entertainment! Very well organised and with a lot of effort from the staff. Also a big thank you to two staff members in particular, for all they did!
14 February 2023
The staff are caring and well-skilled, and the management is extremely good and leads well. My mum has been in Bluebell for 13 months, and her health has improved. Activities are super, and Mum is always involved. The staff have a great sense of humour, which Mum loves. Any problems were easily solved, and everything to help Mum recover after a fall had been done. As a family, we can not thank them enough. Mum has always been there for lots of people besides her own family and now has really good care. Thank you to each and everyone at Bluebell House; you are all very much appreciated.
Latest Reviews for Bluebell House Care Home
30 July 2025
I recently visited my mum with my brother last week and thought how lovely it was to see all the artwork displayed a round her day room that the residents had been involved with. It was a sea theme. We could see how much time and effort have been put into these wonderful creations. We also visited on Bluebell house family day. And it was lovely to hear the residence choir singing. We could see a lot of hard work had gone into this wonderful day.
14 July 2025
We placed Dad at Bluebell after a diagnosis of Alzheimer's and he needed 24 hour care after various hospital stays for falls and illnesses, and he has been there a year now. Despite his decline he seems very content there and has a lovely room with fantastic sea views. The staff are wonderful & I can't praise them all enough! They gently encourage him to engage in activities and he is very much cared for in a kind and empathic way. He has made some friends & says he is looked after well (he thinks he is staying at a hotel!) he really enjoys the activities and loves the food! After feeling so guilty at placing him we soon realised he was in the best place for him to be well taken care of, and we highly recommend Bluebell if you are in the same position as we were. Thank you to all the Carers, management, cleaners and other staff there who are helping make dads final years the best they can be.
08 July 2025
For the third year running Bluebell House held its family day last Saturday 28th June. What a great event! The range of activities, events and entertainment on the day were exceptional and the day was so enjoyed by the residents and their families and friends. The hard work both in the preparation and planning and on the day by the staff was phenomenal and a heartfelt thank you does not seem enough for the gratitude felt by those attending
08 July 2025
Thank you Bluebell for an amazing day yesterday. A very well organised event which everyone enjoyed. In particular I would like to thank the Activities Manager and the team for working with Mum over the past few months to give her the confidence to sing a solo song. A truly special moment. Singing has also given Mum the confidence to join in other activities too. I'm always made to feel welcome at Bluebell and Mum is very happy and settled there. Thank you for all that you do.
08 July 2025
Mum has been at Bluebell House for three years this September, and in that time the care has always been extremely good. The staff show endless patience and care, even when mum is being uncooperative. There are plenty of opporttunities for her to participate in numerous activities, some of which mum enjoys! Mum's dementia is advancing but she is obviously happy and settled, and I am always grateful for the care and support that everyone at Bluebell House gives to mum and to me.
22 January 2025
We are pleased with the care my grandma has received during her time at Bluebell House Care Home. The staff are always very attentive to her needs and she feels safe and secure there. The activities coordinator does a marvellous job and works really hard to engage all residents, including my grandma (which is not always easy)! To ensure she is not spending too much time on her own.
03 July 2024
I went to visit my grandma and the nurses there were very attentive and took great care of her. I live overseas and was happy to see that she's living in a nice place with kind people. Thank you to everyone who's been helping my grandma over the years.
25 June 2024
Dad was placed into Bluebell House Care Home following a hospital admission. After much soul searching, as a family, we decided it was in Dad's best interest to remain as a resident at Bluebell, self-funding (whilst he can). I'm very happy to report we made the right decision, Dad is thriving. Thanks to the activities coordinator, Dad is happily involved in all things sociable, especially the choir where you would have found him proudly taking lead vocals at the family fun day. I would also like to give a shoutout to the manager who I find to be very personable, approachable and efficient. I would like to give a thank you to all carers, cleaners, cooks the odd-job man who Dad seems to have taken a shine to. I pray Dad can continue going from strength to strength in your care.
21 June 2024
We very much enjoyed attending the Family Fun Day. It was lovely to celebrate the 100th birthday of one of the residents. We appreciated the thought and care that had been put into making it a memorable day for him. As family, we are heartened to see how much my mother-in-law enjoyed the programme of events - especially the musical items. A big thank you to one particular member of staff who organised the Fun Day and all those who ably supported her in putting on the day. It was indeed fun! We have also appreciated the patient way my mother-in-law is gently encouraged to engage with other residents through the activities put on week by week. A big highlight earlier this year has been the change of room so that she now has a glorious view of the sea and coast that she loves and knows so well. It is also noticeable on recent trips that the intrusive sound of the call alarms seems to have been reduced, making for a calmer atmosphere in the home.
10 June 2024
The staff are very friendly. My dad has been with them 2 years now. The food has got much better, as my dad does like his food. He has a room with a view to the sea and enjoys sitting looking out. He provides the quizzes when asked for the residents, although does find it hard to write now. Due to his spinal condition he finds it uncomfortable spending time in the lounge therefore does not meet as many people as he wishes. It is a shame there are a lack of volunteer people who come round and spend time with the residents as stimulation is a real must and the staff don't have the time, although they are excellent, they have all the residents to care for. It is a very caring home.
10 June 2024
My mum has been at Bluebell House for nearly 4 years and during all that time she has received outstanding care and support. I have seen Mum blossom over the years and she is very happy to be in Bluebell House. I am so grateful to all the staff - thank you so much.
10 June 2024
I have always been very happy with the care provided by Bluebell for the resident and so has he. I am also very pleased with the improvements that have been made recently both inside of the home and outside in the gardens. Also it is great that the annual fun day this year is centred on his 100th year and he is very pleased to know that his life is being highlighted and celebrated - thank you to one member of staff in particular for your efforts! He has been with Bluebell now for nearly 6 years and has been very happy and content.
10 June 2024
Bluebelle House has some great staff with caring and conscientious empathy with their residents. They do their upmost to enhance the lives of all the residents with a great activity schedule. Since my mum went into the care home, they have treated her wonderfully and kept me informed of how she's doing.
21 March 2024
Mum continues to go from strength to strength with the care and support of the team at Bluebell House. There is always something happening and one staff member in particular works tirelessly to ensure all residents are involved in activities that bring joy and purpose to their days. In addition, another staff member has been working hard to find appealing food options to increase Mum's variety of food choices too.
15 January 2024
My mother has been a resident at Bluebell for several years now. The team are exceptional- so dedicated and caring. There is a wide range of activities for residents to get involved with, and there are trips out, most recently a drive around the local area to enjoy the pretty Christmas lights. The manager is very effective, and if I have concerns, they are addressed very speedily. Better food would be a major step.
01 November 2023
Most staff are caring and helpful, however, there are issues that are disappointing. Mum pays c£1500 per week privately, serious mobility issues, we have been told she has dementia and is very confused and has entered EOL Phase. She has to privately fund her own wheelchair £25/wk, which is disappointing. She has contracted several contagious illnesses and been hospitalised twice, once with pneumonia, during her 2 years at Bluebell. A staff member advised they have to work when they are sick as they otherwise don't get paid, which seems outrageous in a care home environment. I am 3 hours away and it is difficult for me to visit, but I try to call most days. I estimate that 2 of 3 attempts to call the phone is not answered (50% during the week, 75% at weekends). It is frustrating as, when I do get through, Mum is often asleep, given her condition, so there are few chances to speak. She says she is very lonely, I think she receives personal care, food, but would benefit from more company.
10 August 2023
I visit once a month with my Pat dog, and we are always made so welcome both by the staff and the residents. Such a lovely location with amazing views and is always neat and tidy. Always some activity taking place to engage the residents, and the smile on their faces when they meet my dog makes it all worthwhile.
18 July 2023
Very satisfied for my mother to be staying here. We don't visit too often and she hasn't recognised me now for a few years. It's a pity dogs are no longer allowed to visit because this was the only thing that made her smile and appear happy.
11 July 2023
First-class experience! Family open day with food, drinks and entertainment! Very well organised and with a lot of effort from the staff. Also a big thank you to two staff members in particular, for all they did!
14 February 2023
The staff are caring and well-skilled, and the management is extremely good and leads well. My mum has been in Bluebell for 13 months, and her health has improved. Activities are super, and Mum is always involved. The staff have a great sense of humour, which Mum loves. Any problems were easily solved, and everything to help Mum recover after a fall had been done. As a family, we can not thank them enough. Mum has always been there for lots of people besides her own family and now has really good care. Thank you to each and everyone at Bluebell House; you are all very much appreciated.