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Bluebell House offers 25 bedrooms (mostly single) where elderly people, elderly people with physical disability and elderly people with dementia, are expertly...
Care Provided by Bluebell House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Bluebell House Care Home for full pricing details and T&Cs.
Contact Bluebell House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Stonehaven Care Group
- Private Owned
Person in charge
- Kathryn Southouse (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2007
- Number of floors: 3
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (3)
Visiting
- From 10.30 am - 10.00pm
Parking
- Parking in front of house in car park
Bluebell House Care Home Reviews (56)
Bluebell House Care Home has a Review Score of 9.5 (9.479) out of 10, based on 16 reviews in the last 2 years.
Over all time Bluebell House Care Home has 56 reviews.
We were also surprised with a yummy birthday cake and gift for my Mum on her birthday, which was completely unexpected!
My Mums bedroom is cozy and clean, and my Mum is well taken care of.
My Dad is always welcomed too, he is elderly himself, and I know the staff keep an eye on him and make sure he has a cuppa and a piece of cake too, when he visits.
I would like to add too, that anyone new visiting a relative or friend, should chat to everyone, it really makes a difference to get to know the staff & residents, as they are lovely. I know it can be a sensitive time, when someone moves into a care home. Thank you again
Good afternoon Sam. Thank you for taking the time to post this lovely 5 / 5 Star review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's really lovely to read how well your mum (and dad) are taken care of by the care team and that you enjoy...
My mum has been at Bluebell House for four years this September. Her dementia is now quite advanced. I visit mum regularly and in all that time I have been impressed with the level of care that mum has received. Mum is very well cared for and I would recommend and have recommended Bluebell House to friends. The staff do an amazing job.
Good afternoon Judith. Thank you for taking the time to leave this 5 / 5 star review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's lovely to read that you are impressed with the level of care that your mum is receiving, that your mum is very...
Although generally the home has a homely feel and doesn't feel clinical or over modern, the rooms and bathrooms are a bit tired and need updating although not uncomfortable for dad. I also think the building is generally looking a bit tired and in need of a lick of paint and a bit of updating. The garden at the back is difficult to use despite the time spent on it and again is looking a bit scruffy at the moment which is a shame. The cost has risen by £1000 per month in the last 18 months and I think a bit more money should be spent on upkeep. I do feel that they could keep us more informed about what is happening with dad sometimes I am surprised when I find something out inadvertently that I think they should have at least made a call or messaged about.
Good morning. Thank you for this feedback - its nice to read that the care team are very caring and supportive and understand your dads needs well. I note what you say about the building and rooms - but that's not to say I agree:) - Bluebell House is a home - we have an ongoing programme of...
I am so pleased with the way Bluebell House is looking after my husband. The team are caring for him so well. He feels loved and safe. He feels valued and appreciated. He recognises that this is his new home, and takes part in several of the activities, especially the musical ones. I feel very blessed that he was found such a nice place to live, and has found lots of new friends.
Good afternoon Evelyn H. Thank you for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! It's lovely to read that you are pleased with the way that your husband is being looked after, that the team care for him...
Every time we go into Bluebell, we get such a lovely welcome - it has a warm atmosphere. I love that the Bluebell team is so caring to my mother and treat her with such respect and kindness. Management always respond very quickly if I ever have questions or concerns. She is being well looked after and feels part of a Bluebell family.
Good afternoon FK. Thank you for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's lovely to read that you always receive a lovely welcome when you visit, that there is a warm atmosphere and...
We are so pleased that Dad's hospital respite was at Bluebell House and grateful they accepted him in December 25. We had started a search for a permanent home prior to this, but we did not need to continue our search when his placement became permanent. Dad is very settled at the home and is well looked after. The staff are all very friendly and we can visit any time we like. I have visited during meal times and the food looks tasty and he is well fed. Would highly recommend.
Good morning Hayley M. Thank you so much for this detailed and really positive review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's really lovely to read that your Dad is so settled and well looked after, that our care team are all very...
Bluebell continues to provide excellent care and support for Mum. It's a pleasure to visit and I am always made to feel welcome. I see the same staff regularly who know Mum well, her likes and dislikes and accommodate her preferences accordingly. In particular Mum has been encouraged to participate in the choir which has noticeably increased her confidence.
Hello SL. Thankyou for taking the time to write and publish this really positive review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's lovely to read that Bluebell House continues to provide excellent care and support for your mum and that...
The home has been a lovely place for my grandma in the past 4 years. The staff clearly care a lot about her. They organised a lovely blessing for me and my new wife when my grandma couldn't make the wedding.
Hello SK. Thank you so much for taking the time to write and publish this really positive review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's really lovely to read that Bluebell House has been a lovely place for your grandma for the past 4 years. Congratulations on your recent marriage:) Kindest regards, Nathan.
I have been visiting a resident for almost a year. He is very happy here and exceptionally looked after. All the staff are warm and welcoming and very attentive, and management is fantastic and always ready to listen should a concern arise. We were very apprehensive about putting him in a home, but I knew that he would be safe in Bluebells as I worked with Kathy a few years back, so I knew I could trust her management and her staff. Overall, Bluebells is beyond expectations due to Kathy. Thank you all at Bluebells.
Good evening Maria C. What a kind and lovely review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's really lovely to read that your friend at Bluebell is happy and exceptionally looked after. I can only agree - Kathy and her team go above and...
On a positive note the care staff show that they have got to know the people they look after, including my mother, which I find very reassuring, plus they have got to know us as well. The laundry service and food is very good and the home is tidy.
Good afternoon EH. Thank you for taking the time to leave this review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! The Care Team have, at their choice, recently changed the way in which communal areas are used - this was done with prior discussion with...
Staff are friendly and helpful that we have seen so far.
Dad seems really happy and in his words had to much food to eat, which is a good thing.
Good morning Tina A. Thank you for this generally very positive feedback relating to your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's lovely to read that the care team are friendly and helpful and that your Dad seems really happy - and enjoying the food:) Kindest regards, Nathan.
Bluebell has a homely feeling about it. Feel that I can speak to the manager when needed. Activities offered for anyone wanting to join in. I am not sure re the new layout with Activities upstairs as no seating for visitors but I am sure this can be rectified. I do not think the food is as good as it used to be, sometimes it looks like it's been prepared in a hurry and thrown on a plate.
Good morning AB. Thank you for this generally positive feedback relating to your experience with our Care Team and Care Home at Bluebell House in Westward Ho! It's great to read that you feel Bluebell House has a homely feel, that the manager is always available and that good activities are...
It was a sea theme. We could see how much time and effort have been put into these wonderful creations.
We also visited on Bluebell house family day.
And it was lovely to hear the residence choir singing.
We could see a lot of hard work had gone into this wonderful day.
Thank you so much for taking the time to publish this really lovely 5 / 5 Star rating of your experience with our Bluebell House Care Home in Westward Ho! North Devon. We have a fantastic care team at Bluebell House (and Primrose House next door) - whenever I visit, they have created something new...
After feeling so guilty at placing him we soon realised he was in the best place for him to be well taken care of, and we highly recommend Bluebell if you are in the same position as we were.
Thank you to all the Carers, management, cleaners and other staff there who are helping make dads final years the best they can be.
Good afternoon AL. Thank you so much for taking the time to post this review. It's really lovely to read about your Dad's journey at Bluebell House - that he seems very content and that he has made friends. Thank you for highlighting the amazing work of our care team - all of them - front of house...
For the third year running Bluebell House held its family day last Saturday 28th June. What a great event! The range of activities, events and entertainment on the day were exceptional and the day was so enjoyed by the residents and their families and friends. The hard work both in the preparation and planning and on the day by the staff was phenomenal and a heartfelt thank you does not seem enough for the gratitude felt by those attending
Hello Ann B. Thank you so much for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. We've had a few really lovely reviews come through today, plus I've seen pictures and the newsletter from the...
We are pleased with the care my grandma has received during her time at Bluebell House Care Home. The staff are always very attentive to her needs and she feels safe and secure there. The activities coordinator does a marvellous job and works really hard to engage all residents, including my grandma (which is not always easy)! To ensure she is not spending too much time on her own.
Good afternoon Emily. Thank you for this really positive feedback relating to your experience and importantly, that of your grandma at our Bluebell House Residential Care Home in Westward Ho! North Devon. It's lovely to read that you are really pleased with the care that your grandma has received,...
I went to visit my grandma and the nurses there were very attentive and took great care of her. I live overseas and was happy to see that she's living in a nice place with kind people. Thank you to everyone who's been helping my grandma over the years.
After much soul searching, as a family, we decided it was in Dad's best interest to remain as a resident at Bluebell, self-funding (whilst he can).
I'm very happy to report we made the right decision, Dad is thriving.
Thanks to the activities coordinator, Dad is happily involved in all things sociable, especially the choir where you would have found him proudly taking lead vocals at the family fun day.
I would also like to give a shoutout to the manager who I find to be very personable, approachable and efficient.
I would like to give a thank you to all carers, cleaners, cooks the odd-job man who Dad seems to have taken a shine to.
I pray Dad can continue going from strength to strength in your care.
Good afternoon Joanne. Thank you so much for taking the time to leave this really lovely and glowing review of your experience with our care team and care home at Bluebell House in Westward Ho! North Devon. It was lovely to read about your dad, how he is 'thriving', how happy he is and how he has...
A big thank you to one particular member of staff who organised the Fun Day and all those who ably supported her in putting on the day. It was indeed fun!
We have also appreciated the patient way my mother-in-law is gently encouraged to engage with other residents through the activities put on week by week. A big highlight earlier this year has been the change of room so that she now has a glorious view of the sea and coast that she loves and knows so well. It is also noticeable on recent trips that the intrusive sound of the call alarms seems to have been reduced, making for a calmer atmosphere in the home.
Hello. Thank you so much for taking the time to leave this very detailed and very positive review of your experience with our care team and care home at Bluebell House. Yes, we've had lots and lots of really positive feedback about the Family Fun Day/100th Birthday celebrations. The care teams at...
He has a room with a view to the sea and enjoys sitting looking out. He provides the quizzes when asked for the residents, although does find it hard to write now. Due to his spinal condition he finds it uncomfortable spending time in the lounge therefore does not meet as many people as he wishes. It is a shame there are a lack of volunteer people who come round and spend time with the residents as stimulation is a real must and the staff don't have the time, although they are excellent, they have all the residents to care for. It is a very caring home.
Hello. Thank you for taking the time to post this really lovely feedback relating to your experience with our care team and care home at Bluebell House. It's lovely to read that our care team are very friendly. We've just completed a thorough upgrade of the food provision at Bluebell House where we...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 October 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bluebell House Care Home.
There are no upcoming events for Bluebell House Care Home.
Awards / Recognitions (3)
- 28 Feb 2023Recipient: Stonehaven Care Group
- 30 Jun 2021Recipient: Stonehaven Care Group
- 01 Feb 2018Recipient: Stonehaven Care Group
Accreditations
There are no accreditations posted yet for Bluebell House Care Home.
Meet the Team (1)

I came to Bluebell in 2019 as Deputy Manager and then in 2020 became the Registered Manager of Bluebell House. It is a wonderful home and is a home with a heart. Our residents are our family members.
Frequently Asked Questions about Bluebell House Care Home
What types of Care is Bluebell House Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bluebell House Care Home have?
There are 30 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Bluebell House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Bluebell House Care Home to the centre of Bideford?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bluebell House Care Home to verify any information. View our terms and conditions. Bluebell House Care Home has an Enhanced Service -more info.