What types of Care is Bluebell House Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bluebell House Care Home have?

There are 30 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Bluebell House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bluebell House Care Home to the centre of Bideford?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Bluebell House Care Home, 47 Atlantic Way, Westward Ho!, Bideford, Devon EX39 1JD

Review from S L (Daughter of Resident) published on 26 December 2025 Submitted via Website • Report

Overall Experience

Bluebell continues to provide excellent care and support for Mum. It's a pleasure to visit and I am always made to feel welcome. I see the same staff regularly who know Mum well, her likes and dislikes and accommodate her preferences accordingly. In particular Mum has been encouraged to participate

in the choir which has noticeably increased her confidence.

Reply from Nathan Stone, Director. at Bluebell House Care HomeHello SL. Thankyou for taking the time to write and publish this really positive review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's lovely to read that Bluebell House continues to provide excellent care and support for your mum and that you always find it a pleasure to visit. Great also that your mum has joined the Bluebell House choir and that this has had such a positive impact upon her. I know Kathy and her team will be really happy to read your kind words. Kindest regards, Nathan.

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Review from S K (Grandson of Resident) published on 24 December 2025 Submitted via Website • Report

Overall Experience

The home has been a lovely place for my grandma in the past 4 years. The staff clearly care a lot about her. They organised a lovely blessing for me and my new wife when my grandma couldn't make the wedding.

Reply from Nathan Stone, Director. at Bluebell House Care HomeHello SK. Thank you so much for taking the time to write and publish this really positive review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's really lovely to read that Bluebell House has been a lovely place for your grandma for the past 4 years. Congratulations on your recent marriage:) Kindest regards, Nathan.

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Review from Maria C (Friend of Resident) published on 11 December 2025 Submitted via Postal Card • Report

Overall Experience

I have been visiting a resident for almost a year. He is very happy here and exceptionally looked after. All the staff are warm and welcoming and very attentive, and management is fantastic and always ready to listen should a concern arise. We were very apprehensive about putting him in a home, but

I knew that he would be safe in Bluebells as I worked with Kathy a few years back, so I knew I could trust her management and her staff. Overall, Bluebells is beyond expectations due to Kathy. Thank you all at Bluebells.

Reply from Nathan Stone, Director. at Bluebell House Care HomeGood evening Maria C. What a kind and lovely review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's really lovely to read that your friend at Bluebell is happy and exceptionally looked after. I can only agree - Kathy and her team go above and beyond in the care that they provide to residents at Bluebell House - and it's really lovely when relatives and visitors recognise and highlight this with kind feedback such as yours. I know Kathy and her team will be really touched by your kind words. Kindest regards, Nathan.

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Review from E H (Daughter of Resident) published on 3 December 2025 Submitted via Website • Report

Overall Experience

I question the recent communal room changes as this has caused distress to my mother. Was it necessary for this change to be made? Who does it benefit? The new view is lovely so why are the chairs facing the opposite way? There appears to be sufficient seating for the residents but not visitors.

I don't think being offered a wheelchair to sit on is appropriate. Nor is it fair to expect residents to leave the lounge and go to their room when a visitor comes to see them. Where is the inclusivity, socialisation etc.?
On a positive note the care staff show that they have got to know the people they look after, including my mother, which I find very reassuring, plus they have got to know us as well. The laundry service and food is very good and the home is tidy.

Reply from Nathan Stone, Director. at Bluebell House Care HomeGood afternoon EH. Thank you for taking the time to leave this review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! The Care Team have, at their choice, recently changed the way in which communal areas are used - this was done with prior discussion with residents and the care team. Feedback to date has been very positive. That being said, it is of concern that you feel that this has caused distress to your mum. Speaking to the Care Home Manager I am advised that your mum is now taking part in more communal activities, is interacting with more residents and is displaying no signs of distress or confusion. Noting what you say about visitor seating - we always see it as a positive when communal areas are busy with residents happy to leave their rooms and join in socially. Sometimes this will mean that there is limited seating space but we are fortunate to have a number of lounge areas that can be used. Kindest regards, Nathan.

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Review from Tina A (Daughter-in-law of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

My father in law has only been staying at Bluebell for a week so far.
Staff are friendly and helpful that we have seen so far.
Dad seems really happy and in his words had to much food to eat, which is a good thing.

Reply from Nathan Stone, Director. at Bluebell House Care HomeGood morning Tina A. Thank you for this generally very positive feedback relating to your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's lovely to read that the care team are friendly and helpful and that your Dad seems really happy - and enjoying the food:) Kindest regards, Nathan.

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Review from A B (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

Bluebell has a homely feeling about it. Feel that I can speak to the manager when needed. Activities offered for anyone wanting to join in. I am not sure re the new layout with Activities upstairs as no seating for visitors but I am sure this can be rectified. I do not think the food is as good as it

used to be, sometimes it looks like it's been prepared in a hurry and thrown on a plate.

Reply from Nathan Stone, Director. at Bluebell House Care HomeGood morning AB. Thank you for this generally positive feedback relating to your experience with our Care Team and Care Home at Bluebell House in Westward Ho! It's great to read that you feel Bluebell House has a homely feel, that the manager is always available and that good activities are offered. The Care Team have, indeed, recently changed the layout of communal areas, and this has generally been really well received - do please talk to the manager about your concerns regarding visitor seating. I'm really sad to read about your experience with the food. I know our food provision across all of our homes is excellent. The problem appears to be related to how the food is being plated up / presented. This is a really important aspect of any meal and our teams have had training in this - it looks like we may need to retrain / monitor this a bit more at Bluebell House. Please do discuss any concerns with the Registered Manager, Deputy Manager. Kindest regards, Nathan.

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Review from Samantha M (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report

Overall Experience

My Mum was referred to Bluebell House after recurrent hospital stays as her Alzheimer's Disease worsened, as It became increasingly difficult to manage her care needs at home by my 88 year old Dad, even with our support. Although It was upsetting for us to start with, accepting that her needs were too

challenging for my Dad to cope with, my Mum has settled in. She has a nice cozy room, and is taken care of by very caring members of staff. The food is hearty home cooked food..all the usual favourites! Fish and chips on a Friday! Always a pudding too. The staff make my Dad and I very welcome, we are always offered a hot drink or a cake too. We have made an effort to get to know everyone too. Mum always looks well presented, and has her nails done too! (Thank you!) I wanted to also mention Georgie who is in charge of activities, who is so kind and encouraging with my Mum, as are all the staff. They are very friendly and kind which is so important, and work very hard.

Reply from Nathan Stone, Director. at Bluebell House Care HomeGood afternoon Samantha. Thank you so much for taking the time to write this lovely and detailed 5 / 5 star review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's lovely to read that your mum has settled in well, enjoys her room, the food and the attention of our care team. It's lovely to read how you and your Dad are always made to feel so welcome when you visit (as you most certainly will be!) - thank you for highlighting the amazing work that Georgie does. We have a great care team at Bluebell House and are very proud of all that they do. Your review will give a very reassuring insight into 'life in a care home' to people who may be at an earlier stage in the journey, just starting to consider the option and experiencing the natural worries and concerns that come with such a significant life change. Thank you again. Kindest regards, Nathan.

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Review from J W (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

I recently visited my mum with my brother last week and thought how lovely it was to see all the artwork displayed a round her day room that the residents had been involved with.
It was a sea theme. We could see how much time and effort have been put into these wonderful creations.
We also visited

on Bluebell house family day.
And it was lovely to hear the residence choir singing.
We could see a lot of hard work had gone into this wonderful day.

Reply from Nathan Stone, Director. at Bluebell House Care HomeThank you so much for taking the time to publish this really lovely 5 / 5 Star rating of your experience with our Bluebell House Care Home in Westward Ho! North Devon. We have a fantastic care team at Bluebell House (and Primrose House next door) - whenever I visit, they have created something new and wonderful both for and most importantly, with our residents. Thank you for your kind words recognising their efforts! Kindest regards

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Review from A L (Daughter of Resident) published on 14 July 2025 Submitted via Website • Report

Overall Experience

We placed Dad at Bluebell after a diagnosis of Alzheimer's and he needed 24 hour care after various hospital stays for falls and illnesses, and he has been there a year now. Despite his decline he seems very content there and has a lovely room with fantastic sea views. The staff are wonderful & I can't

praise them all enough! They gently encourage him to engage in activities and he is very much cared for in a kind and empathic way. He has made some friends & says he is looked after well (he thinks he is staying at a hotel!) he really enjoys the activities and loves the food!
After feeling so guilty at placing him we soon realised he was in the best place for him to be well taken care of, and we highly recommend Bluebell if you are in the same position as we were.
Thank you to all the Carers, management, cleaners and other staff there who are helping make dads final years the best they can be.

Reply from Nathan Stone, Director. at Bluebell House Care HomeGood afternoon AL. Thank you so much for taking the time to post this review. It's really lovely to read about your Dad's journey at Bluebell House - that he seems very content and that he has made friends. Thank you for highlighting the amazing work of our care team - all of them - front of house and back. And thank for for detailing your own experience - the guilt that many people feel towards having their loved ones move into a residential care setting - and the subsequent realisation that in almost all cases it is the best option to enable loved ones to be well cared for and supported to live as full and active a life as they can. Kindest regards, Nathan.

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Review from Ann B (Daughter of Resident) published on 8 July 2025 Submitted via Website • Report

Overall Experience

For the third year running Bluebell House held its family day last Saturday 28th June. What a great event! The range of activities, events and entertainment on the day were exceptional and the day was so enjoyed by the residents and their families and friends. The hard work both in the preparation

and planning and on the day by the staff was phenomenal and a heartfelt thank you does not seem enough for the gratitude felt by those attending

Reply from Nathan Stone, Director. at Bluebell House Care HomeHello Ann B. Thank you so much for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. We've had a few really lovely reviews come through today, plus I've seen pictures and the newsletter from the day, and what a fantastic event it was. As you say, it took a great deal of organising and effort from our care team and residents but is made all the better when we get such great support from family and friends of residents who come along and make it such a special day for everybody. A joint effort and everybody's support is greatly appreciated. Kindest regards, Nathan.

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Review from Judith H (Daughter of Resident) published on 8 July 2025 Submitted via Website • Report

Overall Experience

Mum has been at Bluebell House for three years this September, and in that time the care has always been extremely good. The staff show endless patience and care, even when mum is being uncooperative. There are plenty of opporttunities for her to participate in numerous activities, some of which mum

enjoys! Mum's dementia is advancing but she is obviously happy and settled, and I am always grateful for the care and support that everyone at Bluebell House gives to mum and to me.

Reply from Nathan Stone, Director. at Bluebell House Care HomeHello Judith H. Thank you so much for taking the time to leave this detailed and glowing review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's really lovely to read that your mum has been settled and happy at Bluebell House for the past 3 years and that she participates in a number of the activities. We have an amazing leadership team at Bluebell House and the team that they lead / that supports them is equally so. There is always either something exciting happening or being planned - so much creativity and energy - with tremendous input from the residents, care team and, importantly, family and friends of our residents. Thank you again for this feedback - I know Kathy and her team will really appreciate it. Kindest regards, Nathan.

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Review from Emily G (Granddaughter of Resident) published on 22 January 2025 Submitted via Website • Report

Overall Experience

We are pleased with the care my grandma has received during her time at Bluebell House Care Home. The staff are always very attentive to her needs and she feels safe and secure there. The activities coordinator does a marvellous job and works really hard to engage all residents, including my grandma

(which is not always easy)! To ensure she is not spending too much time on her own.

Reply from Nathan Stone, Director. at Bluebell House Care HomeGood afternoon Emily. Thank you for this really positive feedback relating to your experience and importantly, that of your grandma at our Bluebell House Residential Care Home in Westward Ho! North Devon. It's lovely to read that you are really pleased with the care that your grandma has received, that our care team are always attentive to her needs and that she feels safe and secure. Thank you for highlighting the fantastic work of the activities coordinator - that is, indeed, a very challenging role where a great deal of motivation, energy and perseverance is required - but is also hugely rewarding to everybody on the team - residents and carers alike - who all benefit. I note the three stars for cleanliness, that's a bit lower than we would like - please do talk to the care home manager if you have any particular concerns. Thank you again for this positive feedback, kindest regards, Nathan.

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Review from Ellen T (Granddaughter of Resident) published on 3 July 2024 Submitted via Website • Report

Overall Experience

I went to visit my grandma and the nurses there were very attentive and took great care of her. I live overseas and was happy to see that she's living in a nice place with kind people. Thank you to everyone who's been helping my grandma over the years.

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Review from Joanne T (Daughter of Resident) published on 25 June 2024 Submitted via Website • Report

Overall Experience

Dad was placed into Bluebell House Care Home following a hospital admission.
After much soul searching, as a family, we decided it was in Dad's best interest to remain as a resident at Bluebell, self-funding (whilst he can).
I'm very happy to report we made the right decision, Dad is thriving.
Thanks

to the activities coordinator, Dad is happily involved in all things sociable, especially the choir where you would have found him proudly taking lead vocals at the family fun day.
I would also like to give a shoutout to the manager who I find to be very personable, approachable and efficient.
I would like to give a thank you to all carers, cleaners, cooks the odd-job man who Dad seems to have taken a shine to.
I pray Dad can continue going from strength to strength in your care.

Reply from Nathan Stone, Director. at Bluebell House Care HomeGood afternoon Joanne. Thank you so much for taking the time to leave this really lovely and glowing review of your experience with our care team and care home at Bluebell House in Westward Ho! North Devon. It was lovely to read about your dad, how he is 'thriving', how happy he is and how he has taken such an important (leading) role in the Bluebell House choir! Thank you for recognising all of our team members and the important role they all play in supporting our residents and being 'part of the family' at Bluebell House. Kindest regards, Nathan.

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Review from David B (Son-in-law of Resident) published on 21 June 2024 Submitted via Website • Report

Overall Experience

We very much enjoyed attending the Family Fun Day. It was lovely to celebrate the 100th birthday of one of the residents. We appreciated the thought and care that had been put into making it a memorable day for him. As family, we are heartened to see how much my mother-in-law enjoyed the programme of

events - especially the musical items.
A big thank you to one particular member of staff who organised the Fun Day and all those who ably supported her in putting on the day. It was indeed fun!
We have also appreciated the patient way my mother-in-law is gently encouraged to engage with other residents through the activities put on week by week. A big highlight earlier this year has been the change of room so that she now has a glorious view of the sea and coast that she loves and knows so well. It is also noticeable on recent trips that the intrusive sound of the call alarms seems to have been reduced, making for a calmer atmosphere in the home.

Reply from Nathan Stone, Director. at Bluebell House Care HomeHello. Thank you so much for taking the time to leave this very detailed and very positive review of your experience with our care team and care home at Bluebell House. Yes, we've had lots and lots of really positive feedback about the Family Fun Day/100th Birthday celebrations. The care teams at Bluebell House and another home (next door) work really hard and certainly know how to put on an event! It's lovely to read how happy your mother-in-law is at Bluebell House and how she is encouraged to join in and enjoy events. And yes, the upgraded call bell system is indeed far far better, far more homely and relaxed whilst residents are still, of course, able to summon assistance just as before. Thank you again for your kind words - I know our care teams will really appreciate them. Kindest regards.

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Review from Julia C (Daughter of Resident) published on 10 June 2024 Submitted via Website • Report

Overall Experience

The staff are very friendly. My dad has been with them 2 years now. The food has got much better, as my dad does like his food.
He has a room with a view to the sea and enjoys sitting looking out. He provides the quizzes when asked for the residents, although does find it hard to write now. Due to

his spinal condition he finds it uncomfortable spending time in the lounge therefore does not meet as many people as he wishes. It is a shame there are a lack of volunteer people who come round and spend time with the residents as stimulation is a real must and the staff don't have the time, although they are excellent, they have all the residents to care for. It is a very caring home.

Reply from Nathan Stone, Director. at Bluebell House Care HomeHello. Thank you for taking the time to post this really lovely feedback relating to your experience with our care team and care home at Bluebell House. It's lovely to read that our care team are very friendly. We've just completed a thorough upgrade of the food provision at Bluebell House where we have engaged with an industry expert provider. We are seeing fantastic results with more residents coming to the dining room for their meals, residents eating more and a general lift in mental and physical wellness. Bluebell has an activity coordinator and extensive activities schedule. We welcome volunteers and encourage them where possible - though any such individuals would need to have an enhanced CRB check and sign a Volunteer Contract. Thank you again for your kind feedback and it's lovely to read that your dad enjoys his sea views and the food. And our thanks to him for providing the quizzes for residents' activities. Kindest regards.

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Review from Jane M (Daughter of Resident) published on 10 June 2024 Submitted via Website • Report

Overall Experience

My mum has been at Bluebell House for nearly 4 years and during all that time she has received outstanding care and support.
I have seen Mum blossom over the years and she is very happy to be in Bluebell House.
I am so grateful to all the staff - thank you so much.

Reply from Nathan Stone, Director. at Bluebell House Care HomeGood afternoon. Thank you for taking the time to leave this lovey 5/ 5Star feedback relating to your experience, and that of your mum, with our care team and care home at Bluebell House. It's lovely to read that in the four years that your mum has been living at Bluebell House she has received outstanding care and support. It's especially lovely to read that you have seen your mum blossom over the years and that she is very happy. Your kind words will be greatly appreciated by the manager and her team - thank you again for them. Kindest regards.

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Review from Peter R (Power of Attorney of Resident) published on 10 June 2024 Submitted via Website • Report

Overall Experience

I have always been very happy with the care provided by Bluebell for the resident and so has he.
I am also very pleased with the improvements that have been made recently both inside of the home
and outside in the gardens.
Also it is great that the annual fun day this year is centred on his 100th

year and he is very pleased to know that his life is being highlighted and celebrated - thank you to one member of staff in particular for your efforts!
He has been with Bluebell now for nearly 6 years and has been very happy and content.

Reply from Nathan Stone, Director. at Bluebell House Care HomeHello. Thank you for taking the time to leave this really positive 5/5 Star review of your experience with our care team and care home at Bluebell House. It's really lovely to read that our resident, for whom you are POA, is so happy at the home. Yes, I know an awful lot of work, thought and planning has gone into celebrating his 100th Birthday later this year - he's going to be spoilt rotten! Yes, the gardens have been transformed, amazing work from our maintenance man! The addition of the lift to the second floor, and the improvements that this has made to the entrance hallway are, indeed, amazing, better than we had even thought they would be in fact! Thank you again for your kind feedback, I know the manager and her team will really appreciate it. Kindest regards.

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Review from Tina P (Daughter of Resident) published on 10 June 2024 Submitted via Website • Report

Overall Experience

Bluebelle House has some great staff with caring and conscientious empathy with their residents. They do their upmost to enhance the lives of all the residents with a great activity schedule. Since my mum went into the care home, they have treated her wonderfully and kept me informed of how she's doing.

Reply from Nathan Stone, Director at Bluebell House Care HomeGood afternoon. Thank you so much for taking the time to leave this really lovely 5/5 star review of your experience, and that of your mum, with our care team and care home at Bluebell House. It's really lovely to read that we have great staff who are caring and empathetic towards the residents in their care. Thank you for noting the extensive activity schedule, I know the manager and her whole team put an enormous amount of effort into it. It's lovely to read that your mum is being treated wonderfully and that you are being kept informed as to her well-being. Thank you again for this really generous feedback. Kindest regards

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Review from Lyn K (Daughter of Resident) published on 21 March 2024 Submitted via Website • Report

Overall Experience

Mum continues to go from strength to strength with the care and support of the team at Bluebell House. There is always something happening and one staff member in particular works tirelessly to ensure all residents are involved in activities that bring joy and purpose to their days. In addition, another

staff member has been working hard to find appealing food options to increase Mum's variety of food choices too.

Reply from Nathan Stone, Director at Bluebell House Care HomeGood morning. Thank you for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho!, North Devon. It's lovely to read that your mum is doing so well. Thank you for highlighting the work of our dedicated care team members - I have to agree - we have a great team and the activities schedule is, well, fantastic - there is always a new idea, new event, new activity taking place or being planned. Lovely to read that we are also working hard to meet your mum's food preferences. Thank you again for this kind and insightful feedback. Nathan.