Bluebell House Care Home is one of a group of ten Residential Care Homes owned and operated by the Stonehaven (Healthcare) Group in Devon and Cornwall. As with all homes in the group each Resident enjoys a very high standard of care in a 'home and family' focused environment.
Bluebell House offers 25 bedrooms (mostly single) where elderly people, elderly people with physical disability and elderly people with dementia, are expertly...
Bluebell House Care Home is one of a group of ten Residential Care Homes owned and operated by the Stonehaven (Healthcare) Group in Devon and Cornwall. As with all homes in the group each Resident enjoys a very high standard of care in a 'home and family' focused environment.
Bluebell House offers 25 bedrooms (mostly single) where elderly people, elderly people with physical disability and elderly people with dementia, are expertly cared for.
There is a dedicated and highly trained Care Team whose compassion and skill make Donnington House a real HOME where frequent recommendation and positive feedback are regularly enjoyed.
Carers understand that for many the prospect of a move to a Residential Home can be a daunting one. To help dispel any concerns, carers offer free a 'Familiarisation Day' to prospective residents (so long as capacity allows) - where a prospective resident may spend a day at the home with a family member or friend.
It is the desire to ensure that all who come into contact with Bluebell House leave with an overwhelmingly positive impression of the home.
Come along and see for yourselves. You will always be most welcome.
The price(s) shown are provided by the care home. Contact Bluebell House Care Home for full pricing details and T&Cs.
Contact Bluebell House Care Home to confirm what's included and get a personalised quote:
Bluebell House Care Home has a Review Score of 9.5 (9.479) out of 10, based on 16 reviews in the last 2 years.
Over all time Bluebell House Care Home has 56 reviews.
Bluebell House and its staff are very caring and treat my father with the respect and care we would expect. He is very happy whenever we visit the purpose-made (covid safe) visiting room. Overall, conditions and the general impression is excellent.
Bluebell House and its staff are very caring and treat my father with the respect and care we would expect. He is very happy whenever we visit the purpose-made (covid safe) visiting room. Overall, conditions and the general impression is excellent.
Kindest regards, Nathan.
My experience here at Bluebell House has been wonderful. Food is good, staff cannot do enough for you, everything you need in the rooms, a button to press if you need help and staff coming straight away. Lovely views from the windows (sea etc). The staff continuously come to the room to see if you...
My experience here at Bluebell House has been wonderful. Food is good, staff cannot do enough for you, everything you need in the rooms, a button to press if you need help and staff coming straight away. Lovely views from the windows (sea etc). The staff continuously come to the room to see if you want anything else to eat or drink. I would strongly recommend it to anyone.
Good afternoon J O. Thank you for taking the time to write and publish this lovely review of your experience of living in Bluebell House. To read that your experience has been wonderful is, well, wonderful! Thank you for highlighting our fantastic care team members and the great work that they do....
Good afternoon J O. Thank you for taking the time to write and publish this lovely review of your experience of living in Bluebell House. To read that your experience has been wonderful is, well, wonderful! Thank you for highlighting our fantastic care team members and the great work that they do. It's really kind of you to offer your recommendation of Bluebell House to anyone. Thank you again for this review. Kindest regards, Nathan.
The new visitor's room is excellently...
The new visitor's room is excellently designed. Although I am somewhat deaf, I was able to hear and see my daughter in comfort when she visited.
Good afternoon Helen. Thank you for taking the time to write and publish this lovely review of your time to date at Bluebell House in Westward Ho! - North Devon. It's great to hear that you have found it easy to settle in and thank you for highlighting the hard work and kindness of our care team...
Good afternoon Helen. Thank you for taking the time to write and publish this lovely review of your time to date at Bluebell House in Westward Ho! - North Devon. It's great to hear that you have found it easy to settle in and thank you for highlighting the hard work and kindness of our care team members. It's also really great that you are so happy with the new visitor's room - we're really pleased with all of them across the company - they are a great resource to have at this difficult times. Thank you again. Nathan.
I have visited my friend at this establishment only four times to date and have been received by friendly, helpful staff - including the management. My friend has expressed his full satisfaction with services rendered and has told me that much kindness is given. It appears to me that all physical...
I have visited my friend at this establishment only four times to date and have been received by friendly, helpful staff - including the management. My friend has expressed his full satisfaction with services rendered and has told me that much kindness is given. It appears to me that all physical needs are being met. He exercises his right to either get out of bed in the mornings, or to 'lay-in' if that's his preference. His room appears to meet requirements, however, its window faces directly onto the wall of a nearby building and so, in my opinion, makes the outlook rather 'dingey' - my only criticism!
Hello M S. Thank you for taking the time to write and post this really positive review of your experience with our Donnington House Care Home and Care Team in Westward Ho! North Devon. We're all really pleased that your friend is fully satisfied with the care and support that he receives at the...
Hello M S. Thank you for taking the time to write and post this really positive review of your experience with our Donnington House Care Home and Care Team in Westward Ho! North Devon. We're all really pleased that your friend is fully satisfied with the care and support that he receives at the home. With regards to the room - residents are able to choose their room. Our fees are charged as a room rate and a care package rate. If he would like to change rooms this can be facilitated, as a desired room comes available, though there might be an increase in the weekly fee should the preferred room have a higher room rate attached to it. Hope that makes sense:) - Kindest regards.
My friend has been at the care home for 6 months and has enjoyed her time there, always looks good, well dressed etc. Personal care is done with kindness and care. Enjoys time in the lounge watching TV with coffee, tea and cold drinks always available. Entertainment, visiting art is, pets, games,...
My friend has been at the care home for 6 months and has enjoyed her time there, always looks good, well dressed etc. Personal care is done with kindness and care. Enjoys time in the lounge watching TV with coffee, tea and cold drinks always available. Entertainment, visiting art is, pets, games, crafts, all dealt with and a few trips out in the minibus.
Hello J.W. Thank you for taking the time to write and publish this review of your experience of our Donnington House Care Home in Westward Ho! North Devon. We're all really pleased that your friend is happy at Donnington House and it's great that she is getting involved in all of the activities on offer. Kindest regards, Nathan.
Our mum was at Donnington for over 3 years and has recently passed away. She was very happy there and loved by everyone. The staff were excellent and treated mum with respect and dignity. Everyone has shown nothing but kindness and love towards our mum and all the family, especially during what has...
Our mum was at Donnington for over 3 years and has recently passed away. She was very happy there and loved by everyone. The staff were excellent and treated mum with respect and dignity. Everyone has shown nothing but kindness and love towards our mum and all the family, especially during what has recently been an upsetting time.
Good morning AT. Thank you for taking the time to write and post this lovely review of your experience with our Care Team and Care Home at Donnington House in Westward Ho! It's great to know that your mum was happy at Donnington, I'm sure she will be sadly missed by all. Kindest regards, Nathan.
The team are very friendly and treat the patients...
The team are very friendly and treat the patients with dignity.
Thank you for taking the time to write and publish this review of your experience with our Care Team and Care Home at Donnington House in Westward Ho! It's great to hear that our new Care Manager is settling in so well - thank you for this positive feedback. Thank you also for the positive feedback with regards to the rest of our Care Team at Donnington.
Happy with all aspects of treatment given to the residents, especially with the activities as they are encouraged to take part but not forced. We can visit at any time and the family pets are accepted as well. The only downside I have seen is that their clothes are sometimes misplaced and so they...
Happy with all aspects of treatment given to the residents, especially with the activities as they are encouraged to take part but not forced. We can visit at any time and the family pets are accepted as well. The only downside I have seen is that their clothes are sometimes misplaced and so they are dressed in other resident's clothes.
Good morning Brian D. Thank you for taking the time to write and publish this lovely feedback with regards to our Donnington House Care Home in Westward Ho!. It's great to hear that activities are being enjoyed. Of course, we've also noted your observations about residents clothes becoming mixed up...
Good morning Brian D. Thank you for taking the time to write and publish this lovely feedback with regards to our Donnington House Care Home in Westward Ho!. It's great to hear that activities are being enjoyed. Of course, we've also noted your observations about residents clothes becoming mixed up and I will ensure that this is relayed back to the management at the home. There are a variety of clothes labelling systems that can (should be being) used to ensure that this does not happen. Kindest regards, Nathan.
The staff did everything possible to help dad settle in and feel at home. The day room is light and airy and homely unlike other residential homes I have visited and there is always something going on. Staff are extremely friendly and caring towards residents and guests.
The staff did everything possible to help dad settle in and feel at home. The day room is light and airy and homely unlike other residential homes I have visited and there is always something going on. Staff are extremely friendly and caring towards residents and guests.
Many thanks for taking the time to post this review of your experience with our Care Team and Care Home at Donnington House in Westward Ho! North Devon. It's great to hear how helpful the care team have been and that your Dad has settled in well. It's always nice when our care teams get such positive public recognition as this for their hard work, so thank you again.
Chef very keen to please - what a job with us all different!
Chef very keen to please - what a job with us all different!
Good morning Harold. Thank you for taking the time to write and publish this review of your experience living at our Care Home Donnington House in Westward Ho! It's always great to have reviews from our residents. I'll drop the manager a message now about the soft and crisp roast potatoes! Kindest regards, Nathan.
Visiting yesterday, I found the staff very helpful and friendly and are so good at caring for my friend. There was a music activity in the lounge and plenty of help available. When we returned we were given tea although we hadn't asked for it. So the atmosphere is happy and the staff excellent.
Visiting yesterday, I found the staff very helpful and friendly and are so good at caring for my friend. There was a music activity in the lounge and plenty of help available. When we returned we were given tea although we hadn't asked for it. So the atmosphere is happy and the staff excellent.
Good morning V.R. Thank you for taking the time to write and publish this review of your experience of our Donnington House Care Team and Care Home in Westward Ho! It's always really nice to receive positive feedback such as this and it really makes a difference to our Care Teams whose hard work so...
Good morning V.R. Thank you for taking the time to write and publish this review of your experience of our Donnington House Care Team and Care Home in Westward Ho! It's always really nice to receive positive feedback such as this and it really makes a difference to our Care Teams whose hard work so often goes without the acknowledgement that it rightly deserves. Again, thank you for taking the time to offer this acknowledgement. We're all really pleased that you and your friend are happy with the service being provided.
Staff very helpful and caring. Meals are very good. Home is run efficiently. Happy and homely atmosphere.
Staff very helpful and caring. Meals are very good. Home is run efficiently. Happy and homely atmosphere.
Hello Cedric. Many thanks for having taken the time to write and post this review. It's always great to receive good feedback and really nice for our care teams to receive this public recognition for their hard work. We're delighted that you and your wife are happy with the service being provided at Donnington House. Happy and homely atmospheres are what we're after.
Very friendly staff, homely environment. Staff very attentive very well run. Managed brilliantly, nothing is too much trouble. Regular activities and singers entertaining.
Very friendly staff, homely environment. Staff very attentive very well run. Managed brilliantly, nothing is too much trouble. Regular activities and singers entertaining.
Hello Geoff. Many thanks for having taken the time to write and post this glowing review. We're all delighted that you rate Donnington House so highly - your comments clearly offer great praise to our care and management team. Very much appreciated.
Very friendly and tidy home with very good staff.
Very friendly and tidy home with very good staff.
Hello Brian. Thank you for taking the time to write and submit this review in relation to your experiences at Donnington House. It's always nice to see so many 'Excellent' ratings - especially when they relate to our care team members.
I enjoy going to the home to see my dad. Everyone is very pleasant. It's not nice to see dad with dementia, but I do know he is being well cared for.
I enjoy going to the home to see my dad. Everyone is very pleasant. It's not nice to see dad with dementia, but I do know he is being well cared for.
Hello Jennifer. Many thanks for having taken the time to write and post this lovely review of your experiences with Donnington House. It's great to hear that you enjoy visiting your Dad at Donnington and that the care team are rated so highly by you.
The staff are extremely helpful and considerate. I would have no hesitation to put any relative of mine into Donnington.
The staff are extremely helpful and considerate. I would have no hesitation to put any relative of mine into Donnington.
Hello Mary M. Thank you for having taken the time to submit a review for Donnington House. We're all really pleased that your experience of Donnington is of a positive enough nature to leave you feeling confident to recommend to a relative should they need the care services provided. It's always great for the care teams to receive such public recognition as this.
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I came to Bluebell in 2019 as Deputy Manager and then in 2020 became the Registered Manager of Bluebell House. It is a wonderful home and is a home with a heart. Our residents are our family members.
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