Care Homes Owned by Stonehaven Care Group

JP. Thank you so much for taking the time to leave this really lovely 5 / 5 star review of your experience with our Care and Nursing Team at our Woodhayes Care and Nursing Home in Exeter, Devon. It's really lovely to read that the move to Woodhayes has been perfect for your mum, that she enjoys her room with doors looking out over the garden, that she enjoys her food and, most importantly, that she is happy. I know our care team at Woodhayes will be really happy to read your kind words. Thank you again, Nathan. Read less

Good morning Anna B. Thank you for taking the time to publish this review. I am aware of the situation involving your mum and that you have been very unhappy about how your mums care needs have progressed to a level where we must, as a responsible care provider, formally state that we are unable to meet those care needs. Of course, it is a great testimony to the quality of care at Bluebell that your mum has lived happily there for five and a half years and that you are so unhappy that she has had to leave. I am able to state clearly here that care provision is good and that we have more than adequate staffing levels. Yes, our activities coordinator did leave in August 2026 - though I am happy to advise that we have recruited a replacement who will start shortly. Most importantly, we all hope very much that your mum settles in quickly and is happy at her new care facility. Kindest regards, Nathan. Read less

Good morning David. Thank you so much for taking the time to leave this lovely review of your experience with our Care Team and Care Home at St. Petrocs in Bodmin, Cornwall. It's lovely to read how happy and settled your grandmother is and how the move to St Petrocs has given her, 'a new lease of life'. Thank you for highlighting the care team and the excellent care that they provide - and our fantastic management team of course:) Kindest regards, Nathan. Read less

Janet M. Thank you for taking the time to post this positive review of your experience with our Care Team and Care Home at Cross Park House in Brixham, Devon. Yes, we have had a few managers and deputy managers in the past two years and this has, as you say, caused some disruption, but it has led to us to HD. We are delighted to have worked closely with the team at Cross Park and do now, as you say, have a fantastic team and atmosphere at the home. We are confident that this will continue now that HD, who was on a temporary contract until a suitable replacement was recruited, has left. We are all really happy to have been able to support your mum in her move to the larger room - it's great to read that she is enjoying it and the view. Kindest regards, Nathan. Read less

AB. Thank you so much for taking the time to leave this really positive 5 / 5 star review of your experience with our Care Team and Care Home at Cross Park House in Brixham, Devon. It's really lovely to read that your mum is very relaxed and enjoys the atmosphere and, indeed, that you are extremely pleased with her progress. It's great that your mum takes part in the day trips out on the mini bus and joins in with the regular in-house activities. Thank you, of course, for highlighting Helen and the team at Cross Park House - I'm sure they will all really appreciate your kind words of recognition. Kindest regards, Nathan. Read less

Good afternoon .Thank you so much for taking the time to leave this really positive and informative review of your experience with our Care Team and Care Home at St. Petrocs in Bodmin, Cornwall. It's lovely to read that moving in to St. Petrocs has been a major transformation for both your dad and your family. Thank you for highlighting the significant impact that our care team have had upon this situation - they are indeed a dedicated team of carers with excellent management. To read that the care your dad receives is 'nothing short of outstanding' is a great motivator for us all. Thank you again and kindest regards, Nathan. Read less

Anne H. Thank you for taking the time to leave this review of your experience with our Care and Nursing Team and our Woodhayes Nursing Home in Exeter. It's really nice to read that your mum has felt cared for and helped in her three years at Woodhayes. Whilst it's lovely to see you have rated the overall experience as 5 / 5 I note, of course, the lower scores of 3 stars or 2 stars. With regards to activities have you signed up to receive the monthly newsletters and joined the famileo package where you can interact with your mum's account - a bit like facebook? You will then get a great insight into all that goes on at Woodhayes. Our food and drink offering is, I'm confident, excellent. A wide range of high quality meals with a fantastic ability to offer bespoke meals to residents with a wide range of nutritional needs. I am limited in how many words I can reply with. Thank you again for this review. Kindest regards, Nathan. Read less

Jackie K. Thank you for taking the time to leave this lovely 5 / 5 Star review of your experience with our Care and Nursing Team and our Woodhayes Nursing Home in Exeter. It's really lovely to read that Michael is really well cared for and that he appears to like it at Woodhayes. It's lovely to read that he enjoys mixing with the care team and other residents. Thank you again for your kind words. Nathan. Read less

Good afternoon Philip B. Thank you for taking the time to leave this really positive review of your experience with our Care Team and Care Home at St. Petrocs in Bodmin, Cornwall. It's really nice to read how your wife is well cared for, that the care and management team are caring and that your wife's needs are constantly met. Thank you again for your kind words, I know the team at St. Petrocs will really appreciate them. Kindest regards, Nathan. Read less

Good afternoon Jan. Thank you so much for taking the time to publish this lovely review of your experience with our Care Team and Care Home at St. Petrocs in Bodmin, Cornwall. It's really lovely to read how your husband has been looked after with compassion, kindness and dignity and that the home is a happy, warm and welcoming one. It's also lovely to read how you yourself are so warmly welcomed when you visit and how you have got to know everybody. Your kind words will be very much appreciated by the team at St Petrocs - thank you again for writing them. Kindest regards, Nathan. Read less

Good morning SS. Thank you so much for taking the time to write and leave this wonderful review of your experiencing living at Kent House in Okehampton. It's really lovely to read that you are happy with the care and that the care team are very friendly and have a laugh every day. It's great that you enjoy the activities and, most important, that you 'feel at home' there. I was up at Kent House only last week and I have to say it was a lovely visit - had a lovely chat with one of the ladies in the kitchen and the activities co-ordinator - it was a lovely bustling feeling. Thank you again and kindest regards, Nathan. Read less

Good morning Denise A. Thank you so much for taking the time to leave this really lovely review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that Mavis is so happy at Dove Tree, that our care team are hard working and that Sarah is lovely. Thank you for your recommendation, I know that Sarah and her team will be really happy to read your kind words. Kindest regards, Nathan. Read less

Margaret. Thank you so much for your kind words about our Care Team at Cross Park House in Brixham. It's always really lovely to see our homes described as 'home from home' and our care teams recognised in this way. I have to say, I visited Cross Park just yesterday, and it was lovely - so much chatter - a bright and lively place to be. Thank you again for your kind words and I'm really happy that you're happy. Kindest regards, Nathan. Read less

Good afternoon TL. Thank you for this detailed feedback. I agree, we have been through a tough 12 months at Cross Park with some management and care team changes. We're really pleased with the way in which the current care team at Cross Park and our wider company support office team have all worked together to bring about the necessary changes and improvements. I was at Cross Park only yesterday and had some fantastic conversions with the care team who were all busily and enthusiastically going about their day ensuring that the residents in their care were happy and well cared for. I'm not sure I agree that we have staff shortages. We have agreements with two main agencies to ensure that we always have enough care team members on duty. I met one of our regular agency ladies yesterday and she was, as you say, lovely. My impression of the outdoor space is that it is lovely - not sure what else it needs. We have an ongoing programme of maintenance and improvements. Kindest regards, Nathan Read less