61 Whitchurch Road, Tavistock PL19 9BD
"The work takes a lot of doing, don't think it could be any better. Very pleased with everything, could not ask for better.…" Read all 71 reviews
Chollacott House Nursing Home & Drake Unit is situated close to the centre of Tavistock and is set in its own grounds. The home offers full nursing care in an attractive period property that has been very well re-created, with purpose-built facilities.… Read more about Chollacott House Nursing Home & Drake Unit
Stonehaven (Healthcare) Ltd, St Nicholas Street, Bodmin PL31 1AG
"I can't thank the staff at St Petroc's enough for their wonderful care and kindness towards my mum and our family. I feel safe to leave her…" Read all 73 reviews
St Petroc's House Care Home is a beautiful home in the historic town of Bodmin, providing the very highest standards of care to independent or fragile elderly men, women or couples, mobile or disabled, blind or partially sighted in order that they maintain… Read more about St Petroc's House Care Home
45 Atlantic Way, Westward Ho, Bideford EX39 1JD
"My father in law moved to the care home from Northern Ireland in the autumn. He was eager to return to to the area after being unwell, and…" Read all 34 reviews
Primrose House is a state-of-the-art residential care home, providing 24-hour care for up to 30 residents. A fully-trained, experienced care team provides long and short term care and respite breaks. Overlooking the North Devon coastline, the home… Read more about Primrose House
36/40 St Leonard's Road, Exeter EX2 4LR
"Popped in to see my mother-in-law today. Greeted by staff at the door, a usual smile and warm welcome. 8 residents in the dining/lounge…" Read all 46 reviews
Woodhayes is located in a conservation area in Exeter, in the delightful St Leonard's district. This nursing home offers total care for 24 residents and comprises two large Victorian listed houses which have been sympathetically renovated and converted… Read more about Woodhayes
47 Atlantic Way, Westward Ho!, Bideford EX39 1JD
"I recently visited my mum with my brother last week and thought how lovely it was to see all the artwork displayed a round her day room…" Read all 47 reviews
Bluebell House Care Home is one of a group of ten Residential Care Homes owned and operated by the Stonehaven (Healthcare) Group in Devon and Cornwall. As with all homes in the group each Resident enjoys a very high standard of care in a 'home and family'… Read more about Bluebell House Care Home
89-91 Heavitree Road, Exeter EX1 2ND
"Comfortable, caring home. Very kind, pleasant staff. They make us feel welcome and are attentive without being intrusive. Mum especially…" Read all 78 reviews
Dove Tree House is a thirty-five capacity care home fully staffed and resourced to carry out a range of personal care needs, being ideal for old age-related needs, while also for dementia care and for adults with a physical disability. The home takes… Read more about Dove Tree House
Main Road, Exminster, Exeter EX6 8AP
"Regret that on account of all my disabilities I am unable to take part in any of the activities that go on in the manor. I can't give…" Read all 75 reviews
The Manor Exminster is a grand 17th century Georgian listed manor house that is situated in half an acre of grounds, in the pretty village of Exminster. The property was built by the diocese of Exeter for the local Rector and his family. The home… Read more about The Manor Exminster
42/44 Old Tiverton Road, Exeter EX4 6NG
"A friendly comfortable home for the elderly. My mother has received excellent care and attention when needed. I would recommend this home,…" Read all 38 reviews
The Lilacs Residential Home joined the Stonehaven Healthcare Group in November 2015. The Lilacs provides residents with a warm, friendly and caring living environment. A team of professional care staff The Lilacs Residential Home are fully equipped… Read more about The Lilacs Residential Home
George Street, Okehampton EX20 1HR
"Since Mother has become a resident at Kent House I feel it was the best decision for her. She has received excellent care, made new friends…" Read all 57 reviews
Kent House Care Home is a beautiful home set in the heart of the historic town of Okehampton that provides the very highest standard of care to independent or fragile elderly men, women or couples, mobile or disabled, blind or partially sighted in order… Read more about Kent House Care Home
Stonehaven (Healthcare) Ltd, Monksbridge Road, Brixham TQ5 9NB
"Home clean & tidy. Staff are lovely, friendly, helpful and always smiling. Dad always treated with dignity. Family when visiting, are…" Read all 68 reviews
Cross Park House Care Home is a beautiful home located in the historic town of Brixham, providing the very highest standards of care to independent or fragile elderly men, women or couples, mobile or disabled, blind or partially sighted in order that… Read more about Cross Park House Care Home
Submitted via Website • Report
Reply from Nathan Stone, Director. at Dove Tree House
Good afternoon Andrew T. Thank you so much for taking the time to publish this really lovely feedback relating to your experience with our Care Team and Care Home at Dove Tree House in Exeter, Devon. It's really lovely to read that our care team always make you feel welcome and are attentive - also that your mum enjoys the outdoor space and enjoys time with her regulars. Your final sentence, of course, speaks volumes. Thank you for choosing us and thank you for your lovely feedback. Kindest regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Nathan Stone, Director. at The Lilacs Residential Home
Good afternoon. Thank you for taking the time to leave this really positive feedback in relation to our Care Team and Care Home at The Lilacs in Exeter. It's lovely to read that every time you visit your mum is well looked after and seems really happy. Kindest regards, Nathan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Nathan Stone, Director at Dove Tree House
Good afternoon George R. Thank you for taking the time to leave this positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read that your mother is very happy and that our care team are all very pleasant. I hear what you say about the time for the front door to be answered - I've had this experience on a number of occasions when visiting our care homes - as you say - our care teams are focussed 100% on the care of our residents - on occasions this will indeed mean that the front door cannot be answered straight away - please do bear with our care teams on this matter - they will greet to warmly when able to do so:) Kindest regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Nathan Stone, Director. at Bluebell House Care Home
Thank you so much for taking the time to publish this really lovely 5 / 5 Star rating of your experience with our Bluebell House Care Home in Westward Ho! North Devon. We have a fantastic care team at Bluebell House (and Primrose House next door) - whenever I visit, they have created something new and wonderful both for and most importantly, with our residents. Thank you for your kind words recognising their efforts! Kindest regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Nathan Stone, Director. at The Manor Exminster
Thank you for taking the time to publish this review of our Care Team and Care Home at The Manor in Exminster. It's really nice to read that you feel our Care Team are 'very good' and 'always ready to help'. I note that you have rated three items as only 3-Stars. We are keen to always be 5 star and perhaps on occasion 4 - but never 3 or less:) Please could I ask that you talk to the Care Home Manager, Dawn, with any concerns with regards to cleanliness and the room. Value for money is always going to be a very subjective issue - knowing the costs involved in care provision I am confident that we (and the vast majority of good care homes in the country) provide exceptional value for money. The issue may be more that care provision costs a lot of money - we all agree with that - but in terms of value for money I don't think many other products come close:) Kindest regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Nathan Stone, Director. at The Manor Exminster
Thank you so much for taking the time to write this really lovely 5 / 5 Star review of your experience with our Care Team and Care Home at The Manor. Of all of the lovely reviews that we receive it's always the most special when they come from the residents in our care. Thank you for publicly acknowledging our fantastic care team at The Manor - I know they will really appreciate your kind words. Kindest regards, Nathan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Nathan Stone, Director. at Bluebell House Care Home
Good afternoon AL. Thank you so much for taking the time to post this review. It's really lovely to read about your Dad's journey at Bluebell House - that he seems very content and that he has made friends. Thank you for highlighting the amazing work of our care team - all of them - front of house and back. And thank for for detailing your own experience - the guilt that many people feel towards having their loved ones move into a residential care setting - and the subsequent realisation that in almost all cases it is the best option to enable loved ones to be well cared for and supported to live as full and active a life as they can. Kindest regards, Nathan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Nathan Stone, Director at Dove Tree House
Good afternoon Penny O. Thank you for this really positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that your mum has been in Dove Tree for the past 6 months and that you have been happy with her care and that the management and care team are friendly and helpful. Also, of course, that you are able to rest knowing that mum is being well cared for - and thank you for highlighting the great work of our domestic team! Kindest regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Nathan Stone, Director at Dove Tree House
Hello Ian W. Thank you for this positive feedback in relation to your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's nice to read that you are happy with the care home and that the team are very nice and, most importantly, that your mum is happy there. Kindest regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Nathan Stone, Director. at Bluebell House Care Home
Hello Ann B. Thank you so much for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. We've had a few really lovely reviews come through today, plus I've seen pictures and the newsletter from the day, and what a fantastic event it was. As you say, it took a great deal of organising and effort from our care team and residents but is made all the better when we get such great support from family and friends of residents who come along and make it such a special day for everybody. A joint effort and everybody's support is greatly appreciated. Kindest regards, Nathan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Nathan Stone, Director. at Bluebell House Care Home
Good morning Susan L. Thank you so much for leaving this really lovely review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's really lovely to read that you mum has grown in confidence, and to such an extent as to sing a solo song in front of a group of people - some of whom she may not have known (a care home open day with lots of visitors etc). We have a really special team at Bluebell (and Primrose House next door) with so much going on and such a friendly / family atmosphere. Kindest regards, Nathan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Nathan Stone, Director. at Bluebell House Care Home
Hello Judith H. Thank you so much for taking the time to leave this detailed and glowing review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's really lovely to read that your mum has been settled and happy at Bluebell House for the past 3 years and that she participates in a number of the activities. We have an amazing leadership team at Bluebell House and the team that they lead / that supports them is equally so. There is always either something exciting happening or being planned - so much creativity and energy - with tremendous input from the residents, care team and, importantly, family and friends of our residents. Thank you again for this feedback - I know Kathy and her team will really appreciate it. Kindest regards, Nathan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Nathan Stone, Director. at Cross Park House Care Home
Thank you for this feedback - it's great that you are pleased with the care and support that our team at Cross Park have given to your mum. Yes, it is a shame that she is leaving - she is moving to our St. Petrocs Care Home in Bodmin as it is closer to her home. Shas really enjoyed working at Cross Park and is taking an active role in helping us to recruit her replacement - we expect to be offering the position soon to another exceptional candidate. Team members do come and go - our goal (and we're pretty good at it) is to ensure that quality of care remains consistently high - no matter who is delivering it. Whilst we do have a full activities schedule at Cross Park - and an excellent activities co-ordinator - you are, of course, correct, we've not been able to put on any trips in the mini-bus for some time. We have struggled to find a driver for the bus. This is something that we are aware of and do wish to resolve. Kindest regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Nathan Stone, Director at Dove Tree House
Good afternoon JH. Thank you so much for taking the time to leave this lovely 5 / 5 Star review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really lovely to read that your relative is being well cared for, that our team are friendly and approachable and that there is a very good atmosphere in the home. I can only agree, I really enjoy visiting Dove Tree House - the genuine affection between residents and team members is palpable! Thank you for your kind words and feedback, I know the care team at Dove Tree will really appreciate them. Kindest regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Nathan Stone, Director. at Cross Park House Care Home
Thank you so much for taking the time to leave this really lovely 5 / 5 Star review of your experience with our Care Team and Care Home at Cross Park House in Brixham, Devon. It's really lovely to read that our care team are lovely, helpful and always smiling and that your dad is always treated with dignity. Also, that you and your family are always welcomed when you visit. Thank you for your recommendation:) Kindest regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Nathan Stone, Director. at Woodhayes
Thank you for taking the time to leave this really lovely review following your recent visit to our Woodhayes Care and Nursing Home in Exeter. It's really lovely to read that you were greeted with a usual smile and warm welcome, that there was bright and cheerful conversation going on, that everybody had enjoyed their lunch and were looking forward to their fitness activity. I know our team will really appreciate you kind words. Kindest regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Nathan Stone, Director. at Woodhayes
I am really sorry to learn of the passing of your dear Mum, our best wishes are with you and your family at this difficult time. Thank you for sparing the time to write and leave this really lovely review of your mum's time spent living at our Woodhayes Nursing Home in Exeter. It's lovely to read that she loved the beautiful gardens, our care team members and the never ending tea pot:) I know our Care and Nursing Team at Woodhayes will be greatly moved by your kind words - thank you again for writing them. Kindest regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Postal Card • Report
Reply from Nathan Stone, Director. at Cross Park House Care Home
Thank you for this really positive review of your experience with our Care Team and Care Home at Cross Park in Brixham. It's really nice to read that you've seen some recent improvements in the home - we have recently welcomed a new manager, along with some other changes in the team, and, I agree, there is a notable change in atmosphere in the home - I'm confident that care provision has always been to a really high standard but we do now have a happier and more settled care team - working far better as a team together. It's also helped that we have brought the managers office back into the heart of the home - we had tried an external more professional office room but the downside was that it took the manager outside the home more than we would have liked. It's lovely to read that we're back on track:) Kindest regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Nathan Stone, Director. at The Lilacs Residential Home
Good morning MB. It is, of course, very disappointing to receive anything other than a glowing review. We are very sorry that you have felt the need to write it. I have spoken to the Care Home Manager and reviewed records etc. Whilst I only have 1000 characters here and am conscious of the need for discretion and dignity - I am able to reply as follows. Your husband was very happy at The Lilacs until the day he left. He ate well and regularly enjoyed the excellent hot food that we provide. We check all visitors temperature upon arrival as a high temperature is a clear indicator of illness - the UK has had a quad-demic of respiratory illness this year. It's difficult to address the smell of urine other than to say that the room did not smell of urine - but there may be times when there was a smell of urine present - and these are dealt with quickly. Our care team spent much time helping your husband and caring for him. Your review is a very unfair reflection of their dedication.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Nathan Stone, Director. at Dove Tree House
Thank you so much for taking the time to write and leave this comprehensive and uplifting review of your experience, and more importantly, your dad's experience, whilst living at Dove Tree House in Exeter. These reviews are such an important source of information for prospective residents and their family members who may be researching residential social care for the first time and in very stressful circumstances. Reviews such as yours will go a long way to put peoples minds at rest and appreciate how beneficial good residential care can be - not only to the resident themselves who will be the direct recipient of that care - but also to their family and friends who can rest assured that their loved one is being well cared for. It's really lovely to read that your dad enjoyed the food, the activities and the social time with other residents. Thank you for highlighting the vital role that our care teams play in such high quality care provision. Kindest regards
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Loading
Loading events
Average costs per week for care homes owned by Stonehaven Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Stonehaven Care Group, based on 9 out of 10 settings.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £1,012 |
Residential Dementia Care | £1,012 |
Nursing Care | £1,285 |
Nursing Dementia Care | £1,228 |
All Care Types | £1,012 |
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stonehaven Care Group to verify any information. View our terms and conditions. Stonehaven Care Group has an Enhanced Service – more info.