What types of Care is Cross Park House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Cross Park House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Cross Park House Care Home to the centre of Brixham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Cross Park House Care Home, Stonehaven (Healthcare) Ltd, Monksbridge Road, Brixham, Devon TQ5 9NB

Review from N C (Respite Resident) assisted by family/friend published on 26 May 2026 Submitted via Postal Card • Report

Overall Experience

Thank you for taking good care of me and making me feel at home.

Reply from Nathan Stone, Director. at Cross Park House Care HomeGood afternoon. Thank you for taking the time to leave this lovely 5 / 5 Star review of our Care Team and Care Home at Cross Park House in Brixham, Devon. It's always particularly lovely when we have a review posted by one of our residents - taking good care of you and making you feel at home is what we are all about - those words mean a great deal to us all - thank you! Kindest regards, Nathan.

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Review from P K (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card • Report

Overall Experience

110% world class all round. Highest recommendation, just amazing, all the staff are caring, lovely, go beyond the call of duty. I really can't praise them enough with the care they gave my mother from the moment she arrived to the moment she left. Very professional and a deep understanding of peoples

different needs. Thank you to all the team.

Reply from Nathan Stone, Director. at Cross Park House Care HomeGood afternoon. Thank you so much for taking the time to leave this rather glorious review of your experience with our Care Team and Care Home at Cross Park House in Brixham, Devon. It's really lovely to see our Care Team and Care Home being described as being '110% world class all round'. It's really lovely to read that your mum was so well looked after during her stay with us. Thank you again for your kind words. Nathan.

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Review from Paula C (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report

Overall Experience

Thank you for looking after my mum, all staff have been exceptional, kind and caring. Nothing was too much trouble. Lovely homely feeling, I could not of asked for a better place. 100% 10 out of 10 for everything. Thank you.

Reply from Nathan Stone, Director. at Cross Park House Care HomeGood afternoon Paula C. Thank you so much for taking the time to post this 5 / 5 Star review of your experience with our Care Team and Care Home at Cross Park House in Brixham. It's lovely to read that all of our care team have been exceptional, kind and caring, that nothing was too much trouble and there was a lovely homely feeling. Our care team at Cross Park will be very touched to read your kind words. Kindest regards, Nathan.

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Review from Pamela W (Resident) published on 12 May 2026 Submitted via Postal Card • Report

Overall Experience

I am a resident at Cross Park House and will be for quite a bit longer. I have been here for nearly 12 months. I did have a chance of moving but I like the staff and get looked after very well. The rooms are a bit small but are warm & cosy. Friends who come to see me always get offered a cuppa tea or

coffee. They say how nice & friendly the staff & management are.

Reply from Nathan Stone, Director. at Cross Park House Care HomeGood afternoon Pamela. Thank you so much for taking the time to leave this review of your experience living at Cross Park. It's lovely to read that you are happy at Cross Park House and would not want to leave as you get looked after very well and like the staff. Yes, Cross Park is a converted domestic house so rooms are not built to modern size and shape but, as you say, they are more 'cosy' and homely as a result. It's lovely to read that your friends and family who visit are always well looked after and say how nice and friendly the staff and management are. I note the lower score for activities - whilst the team have been doing their best to compensate we have been without a dedicated activities coordinator for about 6 weeks now - we are actively recruiting and eager to see a full and engaging activities calendar re-established at Cross Park. Thank you again for your kind words, Nathan.

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Review from Suzanne B (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

Very informative, happy with the things discussed today with Kiera and the reassurance she gave for care for my mum.

Reply from Nathan Stone, Director. at Cross Park House Care HomeHello Suzanne. Thank you for taking the time to write and leave this 5 out 5 star review of your experience with our Care Team and Care Home at Cross Park House in Brixham. It's really nice to read that you are happy and reassured by the care being provided to your Mum by Kiera and her team. Thank you again for this positive feedback. Kindest regards, Nathan.

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Review from A H (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

After looking at several homes in the area; the manager and her staff at Cross Park gave us the warmest, friendliest welcome, the atmosphere was like home from home. The environment was clean, lovely decor and facilities very good. The excellent staff so kind and caring, the food was good with the chef

checking daily on choice. My mother had two weeks respite care and as a family we felt confident leaving her with the wonderful team. We will certainly make further stays and highly recommend Cross Park to others.

Reply from Nathan Stone, Director. at Cross Park House Care HomeThank you so much for taking the time to leave this really lovely and detailed 5 / 5 star review of your experience with our Care Home and Care Team at Cross Park House in Brixham, Devon. It's always lovely to have our homes described as 'like home from home' as that's exactly what we are looking to achieve. We have worked very hard to recruit and develop a really dedicated care team at Cross Park House, and it's lovely to read your feedback where you have described them as excellent, kind and caring and a 'wonderful team'. Most of all, it's lovely to read that you mum had a great stay with us. Thank you again for this kind feedback.

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Review from S L (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

Overall, we are pleased with the care & support given to my mother. The staff could not do more or be friendlier to family & friends. The new manager has been excellent, but we are saddened & concerned she is leaving already. In the year my mother has been here, there have been 3 deputy managers, 2

managers and other staff changes. The residents & their families need continuity & familiar faces. Also, the promised mini-bus shopping trips/excursions have never happened, which is a great shame.

Reply from Nathan Stone, Director. at Cross Park House Care HomeThank you for this feedback - it's great that you are pleased with the care and support that our team at Cross Park have given to your mum. Yes, it is a shame that she is leaving - she is moving to our St. Petrocs Care Home in Bodmin as it is closer to her home. Shas really enjoyed working at Cross Park and is taking an active role in helping us to recruit her replacement - we expect to be offering the position soon to another exceptional candidate. Team members do come and go - our goal (and we're pretty good at it) is to ensure that quality of care remains consistently high - no matter who is delivering it. Whilst we do have a full activities schedule at Cross Park - and an excellent activities co-ordinator - you are, of course, correct, we've not been able to put on any trips in the mini-bus for some time. We have struggled to find a driver for the bus. This is something that we are aware of and do wish to resolve. Kindest regards.

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Review from Julie H (Daughter of Resident) published on 24 June 2025 Submitted via Postal Card • Report

Overall Experience

Home clean & tidy.
Staff are lovely, friendly, helpful and always smiling.
Dad always treated with dignity.
Family when visiting, are always treated with respect & welcomed usually with a cup of tea.
Would highly recommend the care received of an excellent standard.

Reply from Nathan Stone, Director. at Cross Park House Care HomeThank you so much for taking the time to leave this really lovely 5 / 5 Star review of your experience with our Care Team and Care Home at Cross Park House in Brixham, Devon. It's really lovely to read that our care team are lovely, helpful and always smiling and that your dad is always treated with dignity. Also, that you and your family are always welcomed when you visit. Thank you for your recommendation:) Kindest regards.

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Review from T L (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been here 12 months now, since a change in management, I've seen a big change. The home is cleaner, staff are happier, and less stressed.
The manager is always in the building now. Very welcoming and very approachable. All the staff work very hard.

Reply from Nathan Stone, Director. at Cross Park House Care HomeThank you for this really positive review of your experience with our Care Team and Care Home at Cross Park in Brixham. It's really nice to read that you've seen some recent improvements in the home - we have recently welcomed a new manager, along with some other changes in the team, and, I agree, there is a notable change in atmosphere in the home - I'm confident that care provision has always been to a really high standard but we do now have a happier and more settled care team - working far better as a team together. It's also helped that we have brought the managers office back into the heart of the home - we had tried an external more professional office room but the downside was that it took the manager outside the home more than we would have liked. It's lovely to read that we're back on track:) Kindest regards.

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Review from Lesley R (Wife of Resident) published on 25 November 2024 Submitted via Postal Card • Report

Overall Experience

Cross Park House is spacious and beautifully decorated for different occasions. I appreciate the coffee the staff give me when I visit. It is not too formal. My 4 grandchildren arrived without warning just when Christmas lunch was being served. We all sat in my husband's room and helped him eat it which

he loved. Individual birthdays are remembered. The staff do a reliable and difficult job caring for people who are physically or mentally ill - who are not always polite. Very tiring. Care homes and their staff are not appreciated or helped by the government. They should be.

Reply from Sylvia Menighed, Registered Manager at Cross Park House Care HomeThank you for your kind words. We aim to encourage families to visit their loved ones as much as possible and make it an enjoyable experience. We have a great team and i will be sure to pass on your kind words to the team.

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Review from A A (Son of Resident) published on 25 March 2024 Submitted via Postal Card • Report

Overall Experience

I am very happy with the care my mum has received at Cross Park House. The place is homely. There are activities - particularly music which my mum loves, but in particular the staff are lovely, wonderful and caring people.

Reply from Sylvia Menighed, Registered Manager at Cross Park House Care HomeThank you for your positive feedback, I will be sure to pass on the the staff. It was a pleasure looking after your Mum.

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Review from L J (Daughter of Resident) published on 21 March 2024 Submitted via Postal Card • Report

Overall Experience

My father arrived at Crossparks on January 25th from the hospital. He was very difficult behaviour-wise towards the carers. I felt very upset and worried about the staff and my dad, he has a history of being difficult. However, the staff were so good with Dad and so caring and thoughtful towards me

and my husband. We can't praise them enough! Dad is now settled and happy.

Reply from Nathan Stone, Director. at Cross Park House Care HomeThank you so much for taking the time to leave this really positive (and really honest) review of your experience with our Care Team and Care Home at Cross Park House in Brixham, Devon. Thank you for highlighting the skilled work and dedication of our care team members - I've often experienced our care team members interacting with confused and perhaps upset residents and the empathy and understanding they show, and the skill with which they handle the situation, is often inspiring. It's lovely to read that your Dad is now settled and happy. Thank you again for this really kind, and really useful, feedback. Kindest regards.

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Review from Kate R (Daughter of Resident) published on 5 January 2024 Submitted via Postal Card • Report

Overall Experience

My dad went into Cross Park for one month of respite care and has been welcomed to stay longer if he needs it. The home itself is lovely and the staff are really helpful to me and my brother. Caring is very good, nothing is too much trouble and they accommodate all our needs and requests. All of the

residents looked really happy and Dad settled in with ease. I'd recommend Cross Park and hope that should we continue to need them, Dad will stay!

Reply from Nathan Stone, Director. at Cross Park House Care HomeFirstly, may I wish you and your family a very 'Happy New Year'. Secondly, thank you so much for taking the time to leave this really lovely 5 / 5 Star review of your experience, and that of your Dad, at our Cross Park House Residential Care Home in Brixham, Devon. It's lovely to read that your Dad has settled in well and that the care team are accommodating all of your needs and requests. I have to agree, we have a great Care Team at Cross Park House. Thank you again for your kind words, I know Sylvia and her team will really appreciate them. Kindest regards.

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Review from Claire F (Granddaughter of Resident) published on 6 December 2023 Submitted via Website • Report

Overall Experience

When deciding on a care home for my nan in March 2022, I viewed some more modern homes. However, at Cross Park, it was clear that they encouraged residents into the common areas and to engage in a range of activities. The garden and dining room are lovely. As it is my nan prefers to remain in her room

and is very set in her ways but many of the staff engage with her from the cleaners to the laundry lady. She is always clean and tidy and the staff try to encourage her to drink more. I know she is well looked after and cared for which gives me peace of mind. Her room looks out onto the road where I live so it's an added bonus that she is so close. I am welcomed whenever I visit and the staff have been kind to me and my nan as we've been dealing with my dad's ill health and his subsequent passing. Thanks for taking good care of my nan.

Reply from Sylvia Menighed, Registered Manager at Cross Park House Care HomeThank you for your lovely feedback. I will be sure to pass it on to the team at Cross Park House.

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Review from Dinah C (Daughter of Resident) published on 30 November 2023 Submitted via Postal Card • Report

Overall Experience

Lovely staff, a good standard of hygiene. Dad is well looked after.

Reply from Sylvia Menighed, Registered Manager at Cross Park House Care HomeThank you for your kind words, I will be sure to pass your feedback to the staff.

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Review from Linda W (Daughter of Resident) published on 27 November 2023 Submitted via Postal Card • Report

Overall Experience

Very happy with the service provided. Though staff are overworked and underpaid as are most homes in the UK.

Reply from Nathan Stone, Director. at Cross Park House Care HomeHello Linda. Thank you for this feedback. It's lovely to know that you are happy with the service provided. I note your comments with regard to the care team being overworked and underpaid. This is a very broad statement. We do not believe that our care teams are overworked. We recruit to ensure that we employ enough people to enable our care team members to work their contracted hours - and they can request more if more are available. If there are gaps on the rota we have a number of contracts with agency staff providers who can provide fully qualified and vetted cover at short notice (or planned in advance) as needed. With regards the the issue of rates of pay. We certainly try to remain competitive in this regard, ensuring that we are amongst at least the top 25% of employers in our areas (Devon and Cornwall). To be able to pay more we would need to charge more for the care provided. It's a difficult balance to achieve. Kindest regards.

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Review from A K (Son of Resident) published on 20 November 2023 Submitted via Website • Report

Overall Experience

Mum had recently broken her wrist, just over a year ago, and was suffering a UTI on first becoming a resident, which complicated transition to the home. I feel the staff could have been just a little more alert to the needs of a new arrival, but I understand the difficulties.
Once the staff got to

know Mum, care has been absolutely first class. How they do it, I don't know. Mum is always clean and bright. Social Services commented on the quality of her skin to me, which says a lot. Mum interacts well with them even with her limited ability.
The manager and assistant are professional, competent and approachable; they clearly know each resident on a personal basis. Open meetings are held with residents and relatives to discuss events, happenings and any concerns. The home is well run and clean.
The décor of the property is dated, but not sufficient to detract from care.
Mum likes her food and it is very good. Mum was once the best cook in Devon, so that's high praise indeed!

Reply from Sylvia Menighed, Registered Manager at Cross Park House Care HomeThank you for your feedback, I will be sure to pass on to the staff. It was a pleasure caring for your mum at Cross Park House.

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Review from Kenneth G (Husband of Resident) published on 9 November 2023 Submitted via Postal Card • Report

Overall Experience

Past year opinion of care home, opinion as marked (very good).

Reply from Nathan Stone, Director at Cross Park House Care HomeGood morning. Thank you for taking the time to post this review - it's really nice to read that you have such a positive opinion of our care team and care home at Cross Park House in Brixham, Devon. I know the manager and her team will really appreciate this feedback. Thank you again, Director.

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Review from Janet M (Daughter of Resident) published on 28 July 2023 Submitted via Postal Card • Report

Overall Experience

I am very happy with the care Mum receives at Cross Park House Care Home. All the staff, without exception, are kind and caring and I'm always met with a smile and a welcome when I visit. When you care for someone at home for a long time, it's difficult to give them over to someone else's care and trust

that they will be treated with love, care and respect. I can now relax knowing that Mum has all this at Cross Park.

Reply from Sylvia Menighed, Registered Manager at Cross Park House Care HomeThank you so much for your positive feedback, it is a pleasure to look after your Mum. I will be sure to pass on your feedback to the staff.

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Review from David S (Son of Resident) published on 16 May 2023 Submitted via Postal Card • Report

Overall Experience

General care and patience of the staff remains excellent, despite a turnover of staff. In three and a half years of Mum residing in Cross Park House Care Home, still never heard anything where the staff deal with residents that is not respectful/dignified.
I can appreciate that it is difficult for

residents' "group outings" in Torbay (cold weather or 'tourist' issues) but I know Mum (and a few others) would benefit from trips out, more time in the gardens - i.e. a break from 'routine'.

Reply from Sylvia Menighed, Registered Manager at Cross Park House Care HomeThank you for your feedback and we aim to have many outings/outdoor activities over the course of the summer now that there are less restrictions and better weather.