Cross Park House Care Home

Stonehaven (Healthcare) Ltd, Monksbridge Road, Brixham TQ5 9NB
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9.5 69 Reviews
  • Cross Park House Care Home, Brixham
Cross Park House Care Home is a beautiful home located in the historic town of Brixham, providing the very highest standards of care to independent or fragile elderly men, women or couples, mobile or disabled, blind or partially sighted in order that they maintain a high quality of life in a cheerful, carefree atmosphere.

Cross Park is an attractive Edwardian house set in its own beautiful grounds, close to local amenities and registered with Devon County Council.

Delighted to offer Day Care & Respite Care facilities in Cross Park House as well as standard facilities for permanent Residents.

If you or a family member or friend are looking to, 'lighten the load' to take life a bit easier and to enjoy the companionship that can be found in Cross Park House please do come and visit.

It's only by visiting any Care Home that you can fully assess whether or not it will suit your needs and whether or not it can be 'your home'.

Contact by any of the means above or, if you would prefer, simply come and knock on the door. Carers will be delighted to share a pot of tea and show you around the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 23 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1425
  • Self-Funded Residential Dementia Care: £950 – £1425
  • RESPITE Self-Funded Residential Care: £950 – £1425
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1425

These prices are only a guideline, please contact Cross Park House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Dawn Lavers (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (23)

Cross Park House Care Home Reviews (69)

9.5

Cross Park House Care Home has a Review Score of 9.5 (9.484) out of 10, based on 13 reviews in the last 2 years.
Over all time Cross Park House Care Home has 69 reviews.

Overall Experience
  • 52
  • 17
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Date Published
  • 69
  • 4
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  • 13
  • 56
Reviewer Connection to Cross Park House Care Home
  • 29
  • 13
  • 5
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  • 5
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 69, showing 61-69
Review from Kay R (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always welcoming at the home when we visit my father. The staff are always approachable and helpful. A big thank you to everyone!
Reply from Nathan Stone, Director at Cross Park House Care Home

Hello Kay R. Thank you for taking the time to write and publish this review of your experience at Cross Park House in Brixham. It's always great for our care teams to receive this type of public recognition for a job that is very challenging and, sadly, often not given the respect and recognition that it deserves by the wider society who are not directly involved in it. Kindest regards, Nathan.

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Review from David S (Son of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A caring environment with high staff to resident ratio and good personal care. Residents always responded to with care and dignity. Staff are knowledgeable about residents likes and dislikes so can provide them with appropriate care. Always welcoming of visitors and feel confident leaving my mother
in their care.
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Review from Valerie F (Wife of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come to this home every week to see my husband and I am always pleased to see everything is Ok.
Reply from Nathan Stone, Director at Cross Park House Care Home

Good morning Valerie F. Thank you for taking the time to write and publish this review - it's always great to see a full house of 'excellent' ratings. We're all really pleased that you and your husband are happy with the care being provided. Kindest regards, Nathan.

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Review from W P (Cousin of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very kind and patient. They have all been very helpful.
The home is very clean.
If there is anything I am concerned about, it is sorted out straight away.
Reply from Nathan Stone, Director at Cross Park House Care Home

Good afternoon WP. Thank you for taking the time to write and publish this review. It's great to see a full set of 'excellent' ratings for the care team at Cross Park House - we know they work very hard in achieving them. Kindest regards, Nathan.

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Review from Liz S (Daughter of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a really good home, my mum lives here and has done so far for a year. Every need is taken care of.
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Review from Daniel B (Husband of Resident) published on 16 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All aspects of care are exemplary.
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Review from Dale M (Grandson of Resident) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers and management at this home go way above and beyond their call of duty to perform the best service imaginable. They excel in efficiency, professionalism, empathy communication and the willingness to provide a safe, comfortable, happy and fun place for the residents to stay at. The residents
are looked after so well and their individual care needs are catered for at all levels. It's also clear the staff are well trained up to current standards and the policies in place are effective and adhered to. I can conclude all this after spending a great deal of time there visiting my nan, over the last six months or so.
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Review from J C (Daughter-in-law of Resident) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a daughter-in-law who has a very good relationship with my mother-in-law and being a widow to her son. I was very concerned that she get the best care possible. As a Brixham resident I visited many homes. The day I came here there was entertainment, friendly, cheerful staff and very comfortable surroundings.
The food is very good and all her needs are met. The home is very secure and I am very happy with all aspects.
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Review from Rachel C (Granddaughter of Resident) published on 27 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I see my grandma as and when I like and the staff are always happy to help that visit be as comfortable as possible. They seem to take good care of her and if there are any concerns they contact the family asap.
I love the fact they provide entertainment for the residents.
I wonder if there would
be any scope to get the residents out and about if the family cannot do so.
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Current Review Score: 9.5 (9.484)

Overview of Review Score

The Review Score of 9.5 (9.484) out of 10 for Cross Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.484 for Cross Park House Care Home is calculated as follows: ( (90 Excellents x 5) + (48 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 153 Ratings = 4.484
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cross Park House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Dawn

Dawn Lavers

Job Title: Manager Joined: 2025

Dawn Lavers

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