Cross Park House Care Home

It's always a pleasure to visit.

Very pleased with the service.

I feel though that at weekends there should be one extra staff but otherwise, I can't fault the way my mother is looked after.

No matter how busy is gets everybody is always willing to help me or dad, whenever asked, always in a cheerful manner.

The minute we walked into Cross Park we could feel the warm, caring atmosphere, it had the feeling of a loving home and we were not wrong. The staff treat my mum with patience and respect even though she can be difficult, my mum speaks with her eyes and when she looks at the staff there is a smile in her eyes, not fear or worry. My dad sits with her every day and is now a day resident once a week, he is also treated with care and respect and will join her there soon!

Thank you.

Other staff, I have seen, also a good standard of care and so kind.

Always greeted by staff, easy to talk to a "senior manager" or the "named" carers. A variety of atmospheres in public rooms. Conservatory pleasant place for families to chat. TV room a safe and enclosed space, sitting room to enable quiet/reflective space for residents, with good views of garden and trees beyond. A positive attitude of staff toward my aunty who can often be negative/aggressive towards them.

My mother has been a resident since 2012. She has Alzheimers and her grasp of language has deteriorated sharply in recent months. The staff at Cross Park are very sensitive to the frustration and anxiety this gives my mother and their patience and caring attitude is so valuable to ensure my mother feels safe and cared for in a warm and kind environment. Every effort goes into getting the best out each day and there is often laughter - the staff know each resident and their likes and dislikes and worries and do their very best to work with each to make them happy and content.

My husband was at this care home for over two years and he was always treated with the most wonderful care and attention with dignity by everyone concerned. Also, no matter when you visit, you were always given a warm welcome. It is such a pleasure to visit and peace of mind as well.

This is where I should wish to be if I, myself, need care in the future. This is the highest recommendation.

Always welcoming at the home when we visit my father. The staff are always approachable and helpful. A big thank you to everyone!

A caring environment with high staff to resident ratio and good personal care. Residents always responded to with care and dignity. Staff are knowledgeable about residents likes and dislikes so can provide them with appropriate care. Always welcoming of visitors and feel confident leaving my mother in their care.

I come to this home every week to see my husband and I am always pleased to see everything is Ok.

If there is anything I am concerned about, it is sorted out straight away.

This is a really good home, my mum lives here and has done so far for a year. Every need is taken care of.

All aspects of care are exemplary.

All the carers and management at this home go way above and beyond their call of duty to perform the best service imaginable. They excel in efficiency, professionalism, empathy communication and the willingness to provide a safe, comfortable, happy and fun place for the residents to stay at. The residents are looked after so well and their individual care needs are catered for at all levels. It's also clear the staff are well trained up to current standards and the policies in place are effective and adhered to. I can conclude all this after spending a great deal of time there visiting my nan, over the last six months or so.

As a daughter-in-law who has a very good relationship with my mother-in-law and being a widow to her son. I was very concerned that she get the best care possible. As a Brixham resident I visited many homes. The day I came here there was entertainment, friendly, cheerful staff and very comfortable surroundings. The food is very good and all her needs are met. The home is very secure and I am very happy with all aspects.

I wonder if there would be any scope to get the residents out and about if the family cannot do so.