Search...

Dove Tree House

89-91 Heavitree Road, Exeter, Devon EX1 2ND
Stonehaven Care Group Logo
Jobs
Dove Tree House logo
Dove Tree House, Exeter
Dove Tree House, Exeter
Dove Tree House, Exeter

Dove Tree House is a thirty-five capacity care home fully staffed and resourced to carry out a range of personal care needs, being ideal for old age-related needs, while also for dementia care and for adults with a physical disability.

The home takes on many long-term care needs, respecting the individual and welcoming to loved ones, as well as offering respite and day care to further reach out to vulnerable adults...  

Care Provided by Dove Tree House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,000 - £1,000N/A
Residential Dementia Care£1,000 - £1,000N/A

Contact Dove Tree House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Mary Davidson(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)

Visiting

  • The home welcomes visitors to the home between the hours of 11.00am and 7.00pm - other hours can be accommodated but please arrange in advance with the Care Home Manager. Visitors will be asked to sign the visitors book when they arrive and leave (for various reasons including the need to meet Fire Regulations within the building).

Parking

  • Parking on site for visiting professionals and friends and relatives.

Dove Tree House Reviews (85)

Submit a Review
9.7

Dove Tree House has a Review Score of 9.7 (9.675) out of 10, based on 24 reviews in the last 2 years. Over all time Dove Tree House has 85 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Dove Tree House
Loading...
Showing 85 reviews matching selected criteria
Review from A H (Daughter of Resident) published on 30 June 2026 Submitted via Website
Overall Experience
My mother has been a resident here for 15 months; she is very happy there and says she feels safe and well looked after. The management has had a few staff changes, but the people that remain there are great; they always listen to family feedback and are engaged and dedicated in their resident care. The DTH staff are lovely, really kind, respectful and caring for all the residents, identifying and assisting with their individual needs, and the bank staff try to follow the great example given by the permanent staff.

Mum enjoys the activities and the attention given to her. We are happy with the home and glad Mum is able to live a good life there, feeling safe and happy.

Reply from Nathan Stone, Director. at Dove Tree House

Hello AH. Thank you for taking the time to leave this lovely feedback relating to your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that your mum is happy at Dove Tree and that she feels safe and well looked after. Also, that the care team are...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Jacqueline N (Daughter of Resident) published on 15 June 2026 Submitted via Website
Overall Experience

Dove Tree has shown kindness and good care towards my mother in law, the placement was initially temporary to ascertain her abilities and needs. Dove Tree are responsive, supportive, caring & kind. Sarah, the deputy manager is instrumental in supporting Mother's needs, her personality type, quirks and understandable fears and devastation she felt at the realisation that she would not return home. Sarah regularly spends time calming down repeat upsets as Mother settles and is very hands on with any concerns. She has also been extremely supportive to us as a family and advised accurately on the minefield of Local Authority processes. In general all staff are very kind and attentive. The only minor comment we would make about improvements is senior staff / Management cover over the weekend. This is not to suggest that staff lack direction on weekends (far from it ) but it is not possible to receive management led responses or reassurances over the weekend.

Reply from Nathan Stone, Director. at Dove Tree House

Good afternoon Jacqueline N. Thank you for taking the time to leave this detailed feedback of your experience - and that of your mother in law - at Dove Tree House in Exeter. It's lovely to read how Sarah takes time with your mother in law to help her to settle and how she has been supportive to...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dave M (Husband of Resident) published on 15 June 2026 Submitted via Website
Overall Experience
My wife has only been a resident for a few months. From the start she has been made welcome and is comfortable and well cared for.
All the staff are pleasant, caring and display patience in spades.

The biggest compliment I can give comes from my wife who has dealt with the elderly for 40+ years is very impressed with Dove Tree.

Reply from Nathan Stone, Director. at Dove Tree House

Good afternoon Dave. Thank you for taking the time to leave this really lovely review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read that your wife has been made welcome and is comfortable and well cared for, that all the care team are...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from C S (Nephew of Resident) published on 9 March 2026 Submitted via Postal Card
Overall Experience

Generally pleased with the service received from Dove Tree. Staff are courteous and friendly. Visitors can sometimes wait 2 or 3 minutes before front door is open.

Reply from Nathan Stone, Director. at Dove Tree House

Good afternoon CS. Thank you for taking the time to publish this review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read that our care team are courteous and friendly and that you are generally pleased with the service. I note the point...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P R (Son of Resident) published on 24 February 2026 Submitted via Postal Card
Overall Experience

Unfourntaly fell ill, ended up in hosputal. Staff kept us informed the whole time from when my mum became ill. She came back and was looked after. Good communication at all times, not just when my mum is poorly. If she needs anything, we are always informed. Mum is very happy here, which makes us very happy. All staff are lovely, respectful and compassionate.

Reply from Nathan Stone, Director. at Dove Tree House

Good afternoon PR. Thank you for taking the time to leave this really lovely review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. I am, of course, sorry to read that your mum fell ill, but also really pleased that she is now back at Dove Tree and happy. Thank you...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kenneth B (Brother of Resident) published on 13 February 2026 Submitted via Postal Card
Overall Experience

The staff are very friendly, kind and helpful. My brother is happy and well cared for at Dove Tree House.

Reply from Nathan Stone, Director. at Dove Tree House

Good afternoon Kenneth B. Thank you for taking the time to write and publish this really positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that our care team are kind, friendly and helpful and that your brother is happy and well cared for. Kindest regards, Nathan.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Daughter of Resident) published on 13 February 2026 Submitted via Postal Card
Overall Experience

Always found Dove Tree warm and welcoming. Staff very efficient and friendly. Clean and tidy. Meals 3 times per day, coffee and biscuits in the morning. Management always very helpful.

Reply from Nathan Stone, Director. at Dove Tree House

Good afternoon JS. Thank you so much for taking the time to write and post this really positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read that you have always found our care team warm and welcoming, as well as efficient and friendly, with management always very helpful. Kindest regards, Nathan.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Penny O (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience
I have been extremely happy with Dove Tree House, my mother, since being in there is happy and content. I'm confident that she is being well cared for. The staff are always very helpful.
Always good to know the management are around and if needed, no problem would be too great for them. The home is kept spotlessly clean at all times. My mother enjoys and takes part in the regular activities each week.

Wouldn't want my mother to be anywhere else.

Reply from Nathan Stone, Director. at Dove Tree House

Hello Penny O. Thank you so much for taking the time to write and leave this glowing review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really lovely to read that you are extremely happy with Dove Tree House and that your mother has been happy and content...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jaki S (Great-Niece of Resident) published on 13 October 2025 Submitted via Postal Card
Overall Experience

My uncle has been in the home for appox 12 months, his choice as he's enjoyed being here. He was only in for 4 weeks to recoup but felt safe and enjoyed company, so we decided to keep him here for longer. He enjoys chatting with staff, knows them all by their names, they take him out with myself occasionally, spoil him with bacon/eggs. And bedrooms always spotless!! Well done all.

Reply from Nathan Stone, Director. at Dove Tree House

Hello Jaki. Thank you so much for taking the time to leave this 5 / 5 star review of our Dove Tree House Residential Care Home and Care Team in Exeter. It's lovely to read about how happy your uncle is at Dove Tree House, that he feels safe, enjoys the company, chatting with the care team and the...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Andrew T (Son of Resident) published on 13 August 2025 Submitted via Website
Overall Experience

Comfortable, caring home. Very kind, pleasant staff. They make us feel welcome and are attentive without being intrusive. Mum especially appreciates the outdoor space and is often there with her "regulars". We couldn't have wished for a better place for mum.

Reply from Nathan Stone, Director. at Dove Tree House

Good afternoon Andrew T. Thank you so much for taking the time to publish this really lovely feedback relating to your experience with our Care Team and Care Home at Dove Tree House in Exeter, Devon. It's really lovely to read that our care team always make you feel welcome and are attentive - also...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from George R (Son of Resident) published on 30 July 2025 Submitted via Postal Card
Overall Experience
Mother is very happy the staff are all very pleasant.

My only concern is the time it takes to get in and out. I appreciate this may be difficult if you are with residents. Overall happy

Reply from Nathan Stone, Director at Dove Tree House

Good afternoon George R. Thank you for taking the time to leave this positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read that your mother is very happy and that our care team are all very pleasant. I hear what you say about the...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian W (Son of Resident) published on 8 July 2025 Submitted via Postal Card
Overall Experience

Happy with the care home and the staff very nice. Mum happy here.

Reply from Nathan Stone, Director at Dove Tree House

Hello Ian W. Thank you for this positive feedback in relation to your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's nice to read that you are happy with the care home and that the team are very nice and, most importantly, that your mum is happy there. Kindest regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Relative of Resident) published on 26 June 2025 Submitted via Postal Card
Overall Experience

My relative has been well cared for at Dove Tree House, the staff are friendly and approachable, and take time to talk to me. There's a very good atmosphere at Dove Treee, it's well decorated and bright, a good range of activities too. Overall, my experience of Dove Tree House has been very positive, and I thank them for the care given to my relative.

Reply from Nathan Stone, Director at Dove Tree House

Good afternoon JH. Thank you so much for taking the time to leave this lovely 5 / 5 Star review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really lovely to read that your relative is being well cared for, that our team are friendly and approachable and...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R F (Daughter of Resident) published on 29 May 2025 Submitted via Website
Overall Experience
Dad was referred to Dove Tree House by the NHS for rehabilitation following discharge from hospital. On leaving hospital he had compromised mobility and visual defects along side his Parkinson's disease and required regular physiotherapy to help him get back on his feet again.
All the staff were friendly, compassionate and caring. They made necessary adjustments to be able to support Dad during his recovery period. As relatives, we always felt very welcome to visit and the staff soon recognised us. The home was always clean and tidy and had a happy atmosphere. Staff wear clear name badges so it is easy to identify them and their role within the home. Phone calls were answered in a friendly and efficient manner.
Dad enjoyed his period of care at Dove Tree House reporting that he enjoyed the food, he participated in many activities and enjoyed social time with the other residents .

We are grateful to Dove Tree House for providing such excellent supportive care for Dad this spring.

Reply from Nathan Stone, Director. at Dove Tree House

Thank you so much for taking the time to write and leave this comprehensive and uplifting review of your experience, and more importantly, your dad's experience, whilst living at Dove Tree House in Exeter. These reviews are such an important source of information for prospective residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from D N (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card
Overall Experience

My dad had a short stay at Dove Tree. The place is very clean and there was always very happy feel. I felt that my dad was very safe there. The staff are wonderful.

Reply from Nathan Stone, Director. at Dove Tree House

Thank you for taking the time to leave this really positive review of our Care Team and our Dove Tree House Care Home in Exeter. It's really nice to know that you found our Care Home to be clean, that there was always a happy feel and that you felt that your Dad was very safe there. I know our care...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N C (Daughter of Resident) published on 26 February 2025 Submitted via Postal Card
Overall Experience

I feel that Dove Tree House are proactive in their work with my dad. When I ring in I always feel listened to. If there is something that can't be sorted in one phone call, I have always had a recall. The home is clean and in a good state of repairs. There are activities each week which are varied to try and suit all the residents needs. Dad enjoys his food and says its good. Dad loved his sport and it would be nice if he could have sports channels on his TV in his room. Would be nice if he could have some trips out in the minibus Dove Tree has use of. This would be good for mental health.

Reply from Nathan Stone, Director. at Dove Tree House

Thank you for taking the time to write and publish this really positive and detailed review of your experience, and most importantly that of your dad, with our Care Team and Care Home at Dove Tree House in Exeter. With regards the the sport on TV - we have found that a number of residents now have...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Friend of Resident) published on 25 February 2025 Submitted via Postal Card
Overall Experience

I visited a lady who I used to support in her own home, recently she was moved into Dove Tree House. I can say that since moving here she is a different person. I found her smiling laughing enjoying life rather than feeling excluded as she used to be. She was telling me about all the games that the residents/staff do. Although she is not my family I believe she is finally happy. Thank you.

Reply from Nathan Stone, Director. at Dove Tree House

Thank you so much for taking the time to leave this really lovely feedback with regards to your experience with our Care Team and Care Home at Dive Tree House in Exeter. What a lovely story! It's lovely to read how the lady you visited is a different person since moving into Dove Tree House - that...  

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
No Rating
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
No Rating
Value for Money
No Rating
Review from Rose H (Friend of Resident) published on 10 February 2025 Submitted via Website
Overall Experience

The care home always gives you a warm welcome when you visit it dos not matter whoever opens the door it is always a friendly smile. l have always found the staff caring and loving to the residents they go above and beyond what they need to do. It stems right from the Manger, Deputy Manager right down to the care workers. Praise should also go to the cleaners as the home is always very clean. The activities they do with the residents is very good and varied. At meal times they always get a varied menu.

Reply from Nathan Stone, Director. at Dove Tree House

Thank you so much for taking the time to leave this 5 / 5 Star review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. I can only agree really, we have a really lovely care team at Dove Tree with excellent managers, care workers, cleaners cooks and maintenance...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T W (Son of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

Friendly and always helpful staff.

Reply from Nathan Stone, Director at Dove Tree House

Dear T W. Thank you for taking the time to leave this 5/5 Star review of your experience with our dare team and care home at Dove Tree House in Exeter. It's really nice to read that our care team are 'friendly and always helpful'. I know the manager and her team will really appreciate you kind words of recognition. Kindest regards, Nathan.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracy T (Daughter-in-law of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience
Lovely care home, clean and bright.
Caring and responsive staff.

Efficient deputy manager (not had much contact with manager yet).

Reply from Nathan Stone, Director. at Dove Tree House

Good afternoon Tracy T. Thank you for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that you find Dove Tree to be a lovely care home which is clean and bright with caring and responsive staff. Kindest regards,

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Dove Tree House.

Upcoming Events

There are no upcoming events for Dove Tree House.

Awards / Recognitions (4)

Meet the Team (1)

Sarah Pugh
Sarah PughJob Title:Registered ManagerJoined: 2025

Sarah started working at Dove Tree House in July 2025.

Frequently Asked Questions about Dove Tree House

What types of Care is Dove Tree House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dove Tree House have?

There are 31 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Dove Tree House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Dove Tree House to the centre of Exeter?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dove Tree House to verify any information. View our terms and conditions. Dove Tree House has an Enhanced Service -more info.