Dove Tree House is a thirty-five capacity care home fully staffed and resourced to carry out a range of personal care needs, being ideal for old age-related needs, while also for dementia care and for adults with a physical disability.
The home takes on many long-term care needs, respecting the individual and welcoming to loved ones, as well as offering respite and day care to further reach out to vulnerable adults...
Dove Tree House is a thirty-five capacity care home fully staffed and resourced to carry out a range of personal care needs, being ideal for old age-related needs, while also for dementia care and for adults with a physical disability.
The home takes on many long-term care needs, respecting the individual and welcoming to loved ones, as well as offering respite and day care to further reach out to vulnerable adults from the surrounding Exeter community.
Residents have access to numerous activities and have personal interests supported, including through organised outings and in-house entertainments.
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The price(s) shown are provided by the care home. Contact Dove Tree House for full pricing details and T&Cs.
Dove Tree House has a Review Score of 9.7 (9.682) out of 10, based on 25 reviews in the last 2 years.
Over all time Dove Tree House has 86 reviews.
My mum never had water/drinks available on hand 24/7, she had to ask but considering the fact she had dementia, she wouldn't...
Personal opinion 0 stars.
Good afternoon. Thank you for leaving this review following your mother's stay with us at Dove Tree House. To address your concerns - CQC regularly visit Dove Tree House, their reports are published on the CQC website and are freely available for all to read - all are highly complimentary of the...
Good afternoon. Thank you for leaving this review following your mother's stay with us at Dove Tree House. To address your concerns - CQC regularly visit Dove Tree House, their reports are published on the CQC website and are freely available for all to read - all are highly complimentary of the care being provided at the home. Your mum, as with all residents at the home, always had water and drinks available. Our care team members, in particular at Dove Tree House, are exceptionally friendly and helpful and did their very best to treat you and your partner accordingly. Your mum was never presented to you still wet having wet herself. Government guidelines were followed to the letter and, indeed, on occasions, as per those Government guidelines, we had to make operational decisions locally at the care home to protect our residents and care team members due to specific local circumstances. We are, of course, very sorry that your mum has passed away.
Mum has been here for nearly three years and her care has been impeccable. The staff are absolutely wonderful and nothing is too much trouble. I can’t thank them enough for all that they do for her and us as a family. They have had a very difficult time since Covid but their precautions have kept...
Mum has been here for nearly three years and her care has been impeccable. The staff are absolutely wonderful and nothing is too much trouble. I can’t thank them enough for all that they do for her and us as a family. They have had a very difficult time since Covid but their precautions have kept everyone safe and should be applauded. Such a wonderful place.
Thank you so much for leaving this perfect review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read how well your mum has been looked after and how wonderful you feel the care team are. I have to agree, we have a fantastic care team at Dove Tree...
Thank you so much for leaving this perfect review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read how well your mum has been looked after and how wonderful you feel the care team are. I have to agree, we have a fantastic care team at Dove Tree House where they have achieved the perfect balance of creating a fun and loving family home environment with top level care provision. It has indeed been a really difficult couple of years and your thanks will go a long way towards helping our care teams to stay positive and keep going! Thank you again and I wish you and your loved one a very Merry Christmas. Kindest regards.
The care has always been amazing and has continued its standard since day one when Mum went in there. She is always happy and appreciates what all the staff do for her. They are always assessing Mum's...
She had to go into hospital a few years ago and the organisation and care was something that went so smoothly thanks to the coordination of all people involved. They have a good rapport with all the community nurses and the GP. This year and last year was a challenge due to Covid but they smashed it by having a garage converted so we could see Mum. It was so clever. They always have karaoke and normally would have other activities. I can't thank them enough!
Good morning, Carol. Thank you for taking the time to write and leave this detailed and really positive and lovely review of your experience with our care team and care home at Dove Tree House in Exeter. I have to agree with all that you say, we have a fantastic team at Dove Tree, there is always a...
Good morning, Carol. Thank you for taking the time to write and leave this detailed and really positive and lovely review of your experience with our care team and care home at Dove Tree House in Exeter. I have to agree with all that you say, we have a fantastic team at Dove Tree, there is always a really positive and happy atmosphere in the home and always something going it - it's a fun and lively place to be. It's great that your mum enjoys living at Dove Tree. Thank you also for noting all that we as a company, and the care team at Dove Tree, have done during the pandemic, balancing the need to keep people safe whilst doing all we can to ensure that they are also happy and able to see their loved ones as often as possible. Thank you again for this feedback.
My uncle is a service user and he’s been at Dove Tree House Care Home for a few years. I can only give a view on my experience from when I visit him, he is very content and happy, he has a lovely room, the choice and quality of food is great, staff are kind and try to accommodate all his needs. The...
My uncle is a service user and he’s been at Dove Tree House Care Home for a few years. I can only give a view on my experience from when I visit him, he is very content and happy, he has a lovely room, the choice and quality of food is great, staff are kind and try to accommodate all his needs. The most important thing is that he never criticises the care he gets so I take from that that he is happy.
Hi Sue P. Thank you for taking the time to write this review of your experience with our care team and care home at Dove Tree House in Exeter. It's really nice to read that your uncle is very content and happy at Dove Tree House. Kindest regards, Nathan.
Once I had stepped through the door at Dove Tree House and was met by their brilliant manager, I knew I had found the right place to bring Mum up from Wales to be nearer to family. Distance meant that my mum was unable to view before moving in but any concerns I had about making the decision on her...
Once I had stepped through the door at Dove Tree House and was met by their brilliant manager, I knew I had found the right place to bring Mum up from Wales to be nearer to family. Distance meant that my mum was unable to view before moving in but any concerns I had about making the decision on her behalf were quickly wiped away when we arrived. She absolutely loves living at Dove Tree House. Mum is very sociable and all the staff are wonderful with her. She calls them her new extra family. Dove Tree is very pro active and produces a newsletter, for this I have to say an enormous thank you! It keeps family informed about what activities have been going on and supported by wonderful photographs. Mum can be a fussy eater but the chef met with mum when she arrived and she has really enjoyed her food. During this past year it’s been a relief for the family to know that she is in such safe and caring hands. A massive thank you to all. You are amazing!
Good afternoon. Thank you so much for taking the time to write and leave this glowing review of our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that your mum 'absolutely loves living at Dove Tree House'. Thank you for highlighting all of the great work that our care...
Good afternoon. Thank you so much for taking the time to write and leave this glowing review of our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that your mum 'absolutely loves living at Dove Tree House'. Thank you for highlighting all of the great work that our care team does at Dove Tree, they will be delighted to read that your mum sees them as her 'new extra family'. I have to agree, that's exactly the experience I have whenever I visit the home - there's always chatter, banter and fun messing about there! And yes, I always try to ensure my visits are around lunchtime! Thank you again for this review and we're all really pleased that you and your mum are so happy at Dove Tree House. Kindest regards, Nathan.
My 101-year-old father has been living at Dove Tree House for the past 7 weeks. In this time I have been impressed by the friendly, nicely-confident, professional and caring attitude of all the staff whom I have come into contact with. I have no hesitation in recommending Dove Tree House to anyone...
My 101-year-old father has been living at Dove Tree House for the past 7 weeks. In this time I have been impressed by the friendly, nicely-confident, professional and caring attitude of all the staff whom I have come into contact with. I have no hesitation in recommending Dove Tree House to anyone who is having to choose a Home for an elderly relative without being able to visit it beforehand. I visited Dove Tree House 19 months ago when I liked the lively, homely atmosphere. Covid regulations mean that visiting is restricted but the continued need to keep everyone safe is vital, and at Dove Tree House this is being achieved. Of course, I wish I could visit my father every day, to help him settle and get used to his new way of life; here's hoping that this may be possible in the autumn.
Good morning. Thank you for taking the time to write and leave this detailed, and really lovely, review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read how impressed you have been by our care team and not just the care but also the 'lively,...
Good morning. Thank you for taking the time to write and leave this detailed, and really lovely, review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read how impressed you have been by our care team and not just the care but also the 'lively, homely atmosphere' that they create (along with our residents who are very much intrinsic to that homely atmosphere). Thank you also for acknowledging the difficult balance that the care team have had to strike (and have done so so well) between keeping people safe (from Covid) whilst at the same time keeping them happy and healthy. Yes, we all look forward to the day when we can return closer to what was 'normal' and invite friends and relatives back to our homes in a more regular, and less regulated, way. Kindest regards, Nathan.
I live several hours drive from Exeter but am able to rest assured that my mother is in good hands. They take great care of her and keep me updated with newsletters etc (and updates about tests, vaccines etc during COVID). When I phone staff are always helpful and courteous, ensuring they pass the...
I live several hours drive from Exeter but am able to rest assured that my mother is in good hands. They take great care of her and keep me updated with newsletters etc (and updates about tests, vaccines etc during COVID). When I phone staff are always helpful and courteous, ensuring they pass the phone on to my mother promptly. Her health and well-being are always taken care of, with a range of activities etc.
Good morning. Thank you for leaving this really positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. Its great to read how well your mum is being cared for and how this allows you to be able to rest assured that she is in good hands. Thank you in...
Good morning. Thank you for leaving this really positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. Its great to read how well your mum is being cared for and how this allows you to be able to rest assured that she is in good hands. Thank you in particular for noting the things that the care team does with regards to activities, newsletters, communication with family members etc. Kindest regards, Nathan.
The manager and her staff have all been brilliant in dealing with my stepfather. Our first contact was via email and phone during lockdown and once he was provisionally accepted he and I then had a Zoom meeting/introduction with the manager and one of her staff. On the day of his arrival, several...
As we haven't yet been allowed inside the home, I can't comment comprehensively on some of the survey questions.
Good afternoon Andy R. Thank you for taking the time to leave this lovely review of your experience with our care team and care home at Dove Tree House in Exeter. It's really lovely to read of how happy your stepfather is at Dove Tree and how important our care team have been in achieving that....
Good afternoon Andy R. Thank you for taking the time to leave this lovely review of your experience with our care team and care home at Dove Tree House in Exeter. It's really lovely to read of how happy your stepfather is at Dove Tree and how important our care team have been in achieving that. It's lovely to read, 'it was the happiest we have seen him in years...' and are also really pleased that you and your family are delighted with the care that he is receiving. Thank you again for this feedback - it's such a shame that you have not been able to enter the home as yet - we all hope that we will soon be able to return to normal but, at the same time, must do all we can to ensure we don't go too far too fast. With the summer and better weather we look forward to more visiting suite and, eventually, garden visits! Thank you again, I know the care team at Dove Tree will really enjoy this feedback. Kindest regards, Nathan.
The care and attention that my mother received could not be better. The staff are all excellent and the facility is excellently run. The whole family feels very lucky to have my mother in such a wonderful place.
The care and attention that my mother received could not be better. The staff are all excellent and the facility is excellently run. The whole family feels very lucky to have my mother in such a wonderful place.
Good afternoon Barry S. Thank you for taking the time to write and publish this fantastic, indeed glowing, 5/5 star review of our care team and care home at Dove Tree House in Exeter. We're all really pleased that you and your family are so happy with the care that your mum is receiving and we...
Good afternoon Barry S. Thank you for taking the time to write and publish this fantastic, indeed glowing, 5/5 star review of our care team and care home at Dove Tree House in Exeter. We're all really pleased that you and your family are so happy with the care that your mum is receiving and we fully agree, that's absolutely down to the hard work of our fantastic care and management team at Dove Tree House. Thank you again for this review.Kindest regards, Nathan.
Sadly, my father passed away recently with natural causes, and the...
I am happy that my mother is in a safe environment where all her requirements are met.
Good afternoon Gillian. Thank you for taking the time to write and publish this review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It is our privilege to have looked after both your mum and dad, and I'm sorry to learn that your dad has sadly recently passed...
Good afternoon Gillian. Thank you for taking the time to write and publish this review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It is our privilege to have looked after both your mum and dad, and I'm sorry to learn that your dad has sadly recently passed away. It's lovely to read how the care team have supported your mum at this difficult time. Thank you again for this really lovely feedback - I know the care team will be really happy to see it. Kindest regards.
My mother has been a resident for 15months, having been living alone for six months with declining strength and mobility, and increasing dementia. I visited almost daily for the first six months, during which time her physical state improved considerably. In addition, she was very quickly settled...
My mother has been a resident for 15months, having been living alone for six months with declining strength and mobility, and increasing dementia. I visited almost daily for the first six months, during which time her physical state improved considerably. In addition, she was very quickly settled into her new home, and friends. She often states that she feels safe and well cared for. I saw frequent and strong evidence of the professional way the home is organised and led, and the care and attention of the staff - always delivered appropriately and with emphasis on the individual. Staff-resident relationships are very positive. I am impressed by the constant presence of a staff member, catering and daily activities. I am allowed to be very involved, and they are very flexible: for example, supporting me to take my mother into the garden for as long as she wishes, or providing a wheelchair to allow her to come home for part of the day, or for outings to the beach, garden centre, cafe etc.
It's great to read that your mum's physical state has improved considerably in the 15 months that she has been...
Hello Andy, Thank you for taking the time to write and post this detailed review of your experience, and that of your mum, with our Care Team and Care Home at Dove Tree House in Exeter.It's great to read that your mum's physical state has improved considerably in the 15 months that she has been living at Dove Tree House and that she has settled in well and, most importantly in many ways, made new friends. It's great that you are able to visit so often and be with your mum in the garden and take her for trips out etc - she's very lucky to have that support available to her. Thank you again for this feedback, it will be greatly appreciated by the care team at Dove Tree. Kindest regards, Nathan.
An amazing client centred home away from home. The managers, the carers, kitchen, and background staff provide caring, sensitive and friendly care, treating all the residents as family. Daily afternoon activities keep everyone entertained and the newly formed garden is a lovely asset for quiet...
Thank you isn’t enough.
Good afternoon Marion C. Thank you for taking the time to write and post this lovely 5/5 Star review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. There's very little for me to add, your review is comprehensive and, whilst we value all reviews equally, I will...
Good afternoon Marion C. Thank you for taking the time to write and post this lovely 5/5 Star review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. There's very little for me to add, your review is comprehensive and, whilst we value all reviews equally, I will note that yours, coming from a Nurse, and with the experience and ability to 'see all' that this will provide you with, is particularly powerful and rewarding to read. Thank you for identifying all of the care team and the importance of their individual roles - yes, it is a team effort and no team members contribution goes unnoticed or unappreciated! It's great that your friend is happy at Dove Tree. We are working with an architect to see where we can develop a Covid-19 secure visitor room/space/facility so hopefully, you will be able to visit again soon (though probably not with full access to the home of course). Thank you again for this fantastic feedback. Kindest regards, Nathan.
Mum wasn't too good earlier in the year but with the kind love and support from the staff, she came through it and is now back to her old happy self. Big congratulations for shutting the home so quickly on the outbreak of the Coronavirus and keeping your staff and residents safe. Many thanks for...
Mum wasn't too good earlier in the year but with the kind love and support from the staff, she came through it and is now back to her old happy self. Big congratulations for shutting the home so quickly on the outbreak of the Coronavirus and keeping your staff and residents safe. Many thanks for looking after everyone. You guys are amazing.
Good afternoon Ann. Thank you for taking the time to write and post this 5/5 Star review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really good to read that your mum is feeling better and, 'back to her old happy self'. Thank you for the thank you for...
Good afternoon Ann. Thank you for taking the time to write and post this 5/5 Star review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really good to read that your mum is feeling better and, 'back to her old happy self'. Thank you for the thank you for closing the home early - we've had to make a number of difficult decisions during this period but all have been with the intention of protecting as best we can everybody entrusted to our care, care team and residents alike. The company has done what it can with regards to policy etc BUT the massive accomplishment has been with our individual care team members whose dedication, sacrifice and willingness to go the extra mile in order to support the residents in their care has been exceptional. Thank you again for this review. Kindest regards, Nathan.
Before the COVID 19 lockdown, I visited Dove Tree care home quite regularly and found my Ex-Relative/friend very happy in the home. The staff are very caring and attentive. During the lockdown, when visitors were not permitted, the Dove Tree manager kept us informed with a newsletter and also...
Before the COVID 19 lockdown, I visited Dove Tree care home quite regularly and found my Ex-Relative/friend very happy in the home. The staff are very caring and attentive. During the lockdown, when visitors were not permitted, the Dove Tree manager kept us informed with a newsletter and also regarding COVID 19 testing. When I rang the home enquiring of the well-being of my Ex-Relative/friend, I was confident that she was well and happy. They run a jovial home at Dove Tree, full of cheeriness and care.
Hello Sandra, thank you for taking the time to write and post this review of your experience with our care team and care home at Dove Tree House in Exeter. It's great to read that your friend is happy. Yes, I agree, Dove Tree is a happy home. We hope you have been able to take advantage of the...
Hello Sandra, thank you for taking the time to write and post this review of your experience with our care team and care home at Dove Tree House in Exeter. It's great to read that your friend is happy. Yes, I agree, Dove Tree is a happy home. We hope you have been able to take advantage of the outdoor visits that we can now arrange for you and can advise that we are currently working with an architect upon plans to develop some safe indoor visitor facilities. Thank you again for this review. Kindest regards, Nathan.
My mother has been a resident of Dove Tree House for the last two and a half years. During that time she has been well cared for. The staff are efficient and caring and always try to accommodate any particular needs she may have. It is good to know that she is being looked after by people who are...
My mother has been a resident of Dove Tree House for the last two and a half years. During that time she has been well cared for. The staff are efficient and caring and always try to accommodate any particular needs she may have. It is good to know that she is being looked after by people who are clearly very experienced and knowledgeable with regards to care. My sister and I have been especially grateful that in the current circumstances we know our mother is safe and well.
Hello Sharon, thank you for taking the time to post this review of your experience, and that of your sister and mum, during the two and a half years that your mum has been living at Dove Tree House in Exeter. Thank you for highlighting the hard work and dedication of our care team at Dove Tree - it...
Hello Sharon, thank you for taking the time to post this review of your experience, and that of your sister and mum, during the two and a half years that your mum has been living at Dove Tree House in Exeter. Thank you for highlighting the hard work and dedication of our care team at Dove Tree - it is they who create the caring and friendly atmosphere which successfully combines to make Dove Tree both an excellent care home from a care perspective and a great place to live. Kindest regards, Nathan.
We found the home to be efficiently run providing a caring, compassionate environment for the residents. Whenever we visited, the whole house was spotlessly clean and tidy. The rooms...
Thank you so much to all the staff at Dove Tree House.
Good afternoon Anne. Thank you for taking the time to write and post this lovely review of your experience of our Care Team and Care Home at Dove Tree House in Exeter. Thank you also for entrusting us with the care of your Mum and Dad. It's always really nice for our care teams to receive feedback...
Good afternoon Anne. Thank you for taking the time to write and post this lovely review of your experience of our Care Team and Care Home at Dove Tree House in Exeter. Thank you also for entrusting us with the care of your Mum and Dad. It's always really nice for our care teams to receive feedback such as this - we're all really pleased that your Mum and Dad were so well looked after. Thank you again for this feedback. Kindest regards.
When visiting my mum I found the staff and the manager to be always so kind and helpful making my visits a pleasure. I can't speak highly enough on the service that they give. When I get old I would have no trouble coming to live here myself.
When visiting my mum I found the staff and the manager to be always so kind and helpful making my visits a pleasure. I can't speak highly enough on the service that they give. When I get old I would have no trouble coming to live here myself.
Thank you for taking the time to post this review of your experience with our Care Team and Care Home. It's really great to see the kindness of the care teams and managers highlighted in reviews such as yours. I agree, when I visit the Care Homes I often think, 'I hope there are people like this around when I need them'. Kindest regards, Nathan.
By fortune, she moved from hospital to Dove Tree to recuperate and a very...
The smiles of the residents say it all - when life requires a lot of support and care, Dove Tree sets a wonderful example!
Hello D J. Thank you for taking the time to write and publish this really quite wonderful review of the experience that you and your friend have had with our Care Team and Care Home at Dove Tree House in Exeter. I have to agree, I always enjoy visiting Dove Tree, there is a remarkable family...
Hello D J. Thank you for taking the time to write and publish this really quite wonderful review of the experience that you and your friend have had with our Care Team and Care Home at Dove Tree House in Exeter. I have to agree, I always enjoy visiting Dove Tree, there is a remarkable family atmosphere and vibe with all care team and residents always smiling, eager to say hello and have a chat - it's a lovely place to be. We are, of course, really pleased in particular that your friend is so happy living there. Thank you again, Nathan.
I am very proud to say that I am the longest resident living here at Dove Tree House and am enjoying it every minute. Everyone is so nice with lots of lovely people visiting at all times. The staff are always so lovely, helpful and nice to be with. They help you whenever you need it. It's a very...
I am very proud to say that I am the longest resident living here at Dove Tree House and am enjoying it every minute. Everyone is so nice with lots of lovely people visiting at all times. The staff are always so lovely, helpful and nice to be with. They help you whenever you need it. It's a very happy house to live in and the girls who work here are more like friends. Living here really feels like my home. The manageress is the most loveliest person I have ever met and there's a feeling about her that she will help you with anything and she's so kind. She means so much to me now.
Thank you Mary C for writing this really very lovely review of our Care Team at Dove Tree House. May I take the opportunity to say that, as with all relationships, the atmosphere at Dove Tree is very much a two way thing - whilst we do indeed have a lovely group of people working at Dove Tree House...
Thank you Mary C for writing this really very lovely review of our Care Team at Dove Tree House. May I take the opportunity to say that, as with all relationships, the atmosphere at Dove Tree is very much a two way thing - whilst we do indeed have a lovely group of people working at Dove Tree House we also have a lovely group of people living there - with your good self very high amongst that list! It's great that you are so happy and our thanks to you for your contagious smile and positive outlook that has an uplifting effect upon everybody who sees you. Kindest regards, Nathan.
The overall standard within the home for care, facilities, cleanliness and food is excellent. The staff are always very reassuring about my mother's general welfare and gave me a great deal of confidence concerning her wellbeing.
The overall standard within the home for care, facilities, cleanliness and food is excellent. The staff are always very reassuring about my mother's general welfare and gave me a great deal of confidence concerning her wellbeing.
Good afternoon Raymond. Thank you for taking the time to write and post this review of your experience at our Dove Tree House Care Home in Exeter. We are all really pleased that you mum is being well looked after. Feedback such as yours makes a real difference to our care teams whose hard work can...
Good afternoon Raymond. Thank you for taking the time to write and post this review of your experience at our Dove Tree House Care Home in Exeter. We are all really pleased that you mum is being well looked after. Feedback such as yours makes a real difference to our care teams whose hard work can often go un-noted. Thank you for noting the great work of our Care Team at Dove Tree. Kindest regards, Nathan.
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