Dove Tree House is a thirty-five capacity care home fully staffed and resourced to carry out a range of personal care needs, being ideal for old age-related needs, while also for dementia care and for adults with a physical disability.
The home takes on many long-term care needs, respecting the individual and welcoming to loved ones, as well as offering respite and day care to further reach out to vulnerable adults...
Dove Tree House is a thirty-five capacity care home fully staffed and resourced to carry out a range of personal care needs, being ideal for old age-related needs, while also for dementia care and for adults with a physical disability.
The home takes on many long-term care needs, respecting the individual and welcoming to loved ones, as well as offering respite and day care to further reach out to vulnerable adults from the surrounding Exeter community.
Residents have access to numerous activities and have personal interests supported, including through organised outings and in-house entertainments.
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The price(s) shown are provided by the care home. Contact Dove Tree House for full pricing details and T&Cs.
Dove Tree House has a Review Score of 9.7 (9.682) out of 10, based on 25 reviews in the last 2 years.
Over all time Dove Tree House has 86 reviews.
Efficient deputy manager (not had much contact with manager yet).
Efficient deputy manager (not had much contact with manager yet).
Good afternoon Tracy T. Thank you for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that you find Dove Tree to be a lovely care home which is clean and bright with caring and responsive staff. Kindest regards,
My brother has been at Dove Tree House for over three years and has always been treated with kindness and patience. I recommend Dove Tree House.
My brother has been at Dove Tree House for over three years and has always been treated with kindness and patience. I recommend Dove Tree House.
Good afternoon J P. Thank you for taking the time to post this really positive feedback with regards to your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really lovely to read that your brother has always been treated with kindness and patience and that you would recommend Dove Tree House. Kindest regards,
All the staff we have met and have helped with our mum have all...
Our mum is very happy and settled which is a huge relief for us, her children.
Good afternoon Wayne G. Thank you for taking the time to leave this really positive feedback regarding your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that you 'couldn't be any happier with (y)our experience with Dove Tree House.' And, most...
Good afternoon Wayne G. Thank you for taking the time to leave this really positive feedback regarding your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that you 'couldn't be any happier with (y)our experience with Dove Tree House.' And, most importantly, that your mum is very happy there! I know David and the rest of the team will really appreciate your kind words. Thank you again,
This was her first stay in a care home and as such a strange experience for her. The thing that stood out for us was the genuine care and concern shown by all the staff and management. When she arrived she was very confused when she left the confusion had gone.
This was her first stay in a care home and as such a strange experience for her. The thing that stood out for us was the genuine care and concern shown by all the staff and management. When she arrived she was very confused when she left the confusion had gone.
Thank you for taking the time to leave this really positive review of your experience, and that of you mother-in-law, with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read that your mother-in-law had a positive experience and that she was in a better state of mind...
Thank you for taking the time to leave this really positive review of your experience, and that of you mother-in-law, with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read that your mother-in-law had a positive experience and that she was in a better state of mind at the end of her short stay with us. Thank you for highlighting the genuine care and concern shown by our care team and management teams. I can only agree, we've got a great team at Dove Tree! Thank you again
Our dad was with Dove Tree House for only six weeks, but he was loved, cared for, and supported wonderfully during this time. As a family, we could not or would not have wanted him to be anywhere else. We too experienced nothing but kindness and support from everyone at Dove Tree House. The...
Our dad was with Dove Tree House for only six weeks, but he was loved, cared for, and supported wonderfully during this time. As a family, we could not or would not have wanted him to be anywhere else. We too experienced nothing but kindness and support from everyone at Dove Tree House. The management and staff are brilliant.
Thank you for taking the time to write and post this really lovely review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read that your dad was loved, cared for and supported during his short time with us at Dove Tree House. It's also really...
Thank you for taking the time to write and post this really lovely review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read that your dad was loved, cared for and supported during his short time with us at Dove Tree House. It's also really lovely to read that you and your family were treated with nothing but kindness by everybody at Dove Tree. I know the Dove Tree Team will really appreciate your kind words. Kindest regards
My dad, who is blind, has been very happy at Dovetree House over the last 18 months where he is well looked after. Staff are pleasant and helpful. I have noticed significant improvements in the service offered in the last few months.
My dad, who is blind, has been very happy at Dovetree House over the last 18 months where he is well looked after. Staff are pleasant and helpful. I have noticed significant improvements in the service offered in the last few months.
Good morning Graham. Thank you for leaving this really positive feedback relating to your experience and that of your dad with our care team and care home at Dove Tree House on Heavitree Road in Exeter. It's really nice to read that your dad has been happy at Dove Tree over the past 18 months and...
Good morning Graham. Thank you for leaving this really positive feedback relating to your experience and that of your dad with our care team and care home at Dove Tree House on Heavitree Road in Exeter. It's really nice to read that your dad has been happy at Dove Tree over the past 18 months and that the care team are pleasant and helpful. Yes, we've gone through a significant refresh at Dove Tree in the past 18 months - it's always been a lovely home but we never rest upon our laurels. Thank you again for this kind feedback, I know the manager and her team will really appreciate it. Kindest regards, Director.
Mum had been a resident of Dove Tree since June 2016. She had dementia and this not only impacted her memory but her mobility as well. The Dove Tree team were amazing with Mum and the other residents from food choice to their care, to activities, to the lovely garden and visitor pod they developed...
Sadly Mum passed away in January but even that super sad event was made easier by Dove Tree. They cared for Mum so well and looked after us! In mums final days, she was never alone when we weren’t with her and I can’t tell you how comforting it was to turn up in the morning or after nipping out to get a quick bite to eat, to come back and see one of the team sat with her. I will never forget it or them. I can’t speak highly enough of Dove Tree and its wonderful team (past and present).
Good afternoon. Firstly, please allow me to pass on my condolences for the sad loss of your Mum. And then to thank you for taking the time to leave this really lovely and detailed review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read how well...
Good afternoon. Firstly, please allow me to pass on my condolences for the sad loss of your Mum. And then to thank you for taking the time to leave this really lovely and detailed review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read how well your Mum was looked after and how well our care team kept you and your family up to date and involved with your mum's care at Dove Tree House. Thank you for highlighting the amazing work of our care team - I know they will all appreciate your kind words. Kindest regards, Nathan.
So glad we found Dove Tree House for my brother. He has been cared for to the highest standard and treated with dignity. The home is clean and tidy and everyone is happy and smiling, staff and residents, which says a lot to me. Thank you to the manager and her staff for taking control and the...
So glad we found Dove Tree House for my brother. He has been cared for to the highest standard and treated with dignity. The home is clean and tidy and everyone is happy and smiling, staff and residents, which says a lot to me. Thank you to the manager and her staff for taking control and the weight from our shoulders, we know he is safe now and receiving the care and nursing he needs to keep him comfortable.
Good morning Nicola, thank you so much for leaving this really positive review of your experience with our care team and care home at Dove Tree House in Exeter. It's lovely to read how well your brother is being cared for and how this has lifted a weight from your own shoulders. I have to agree, we...
Good morning Nicola, thank you so much for leaving this really positive review of your experience with our care team and care home at Dove Tree House in Exeter. It's lovely to read how well your brother is being cared for and how this has lifted a weight from your own shoulders. I have to agree, we have a fantastic manager and care team at Dove Tree and feedback such as yours will be greatly appreciated by them all. Kindest regards.
The downside is things go missing so my advice would be don’t take good clothes or valuables. The client I’m talking about had loads of toiletries go missing, his wallet with £60...
The downside is things go missing so my advice would be don’t take good clothes or valuables. The client I’m talking about had loads of toiletries go missing, his wallet with £60 and a brand new pair of trousers less than two weeks old with labels still on.
Hello Heather. Thank you for this really positive feedback with regards to your experience with our care team and care home at Dove Tree House in Exeter. I'm sorry to hear that your client has had items go missing. Given the sometimes complex care needs of some residents, specifically dementia-type...
Hello Heather. Thank you for this really positive feedback with regards to your experience with our care team and care home at Dove Tree House in Exeter. I'm sorry to hear that your client has had items go missing. Given the sometimes complex care needs of some residents, specifically dementia-type illnesses, it is not uncommon for items to get mislaid, misplaced or lost. Some residents will collect and hoard items, others may throw items away into bins etc. Whilst we do our very best to ensure that items do not go missing I agree that it is a good idea not to take in valuable items (especially if small). All rooms do have a locked cupboard/safe but these are not always used effectively by residents who can often be confused. Cash should be stored in the manager's office. Due to infection control protocols, all clothes have to be washed on hot cycles (60 degrees plus) so all clothes must be able to withstand such temperatures. Thank you again for this feedback.
I have always found all the staff to be welcoming and very caring with my elderly mum. An essential quality for a good care home. And they always find time to talk to me about any issues that may crop up. I wouldn’t hesitate to recommend Dove Tree House to anyone that asks me.
I have always found all the staff to be welcoming and very caring with my elderly mum. An essential quality for a good care home. And they always find time to talk to me about any issues that may crop up. I wouldn’t hesitate to recommend Dove Tree House to anyone that asks me.
Thank you for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that you have always found our care team members to be welcoming and happy to talk about any issues. We're all really pleased that...
Thank you for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that you have always found our care team members to be welcoming and happy to talk about any issues. We're all really pleased that your mum is being well looked after and thank you for your kind words in relation to not hesitating to recommend Dove Tree House to anybody who asks. Kindest regards, Nathan.
My mother has been a resident at Dove Tree for over 13 years now and has always been very happy there. Over the last year she has developed some fairly major health problems which are still ongoing. The level of care that mum has received and is still receiving has been incredible. I have been so...
My mother has been a resident at Dove Tree for over 13 years now and has always been very happy there. Over the last year she has developed some fairly major health problems which are still ongoing. The level of care that mum has received and is still receiving has been incredible. I have been so impressed. I cannot praise the staff enough for their professionalism, and the way that they go above and beyond by doing ‘that little bit extra.’ The manageress clearly cares very deeply about the residents and is always available to talk to. Mum's care instructions are clearly laid out and are easy to follow while her room is clean, light and airy as is the whole home. The home is supported by a large team of professionals i.e. doctor, physiotherapist, occupational therapist and social worker, not to mention a whole team of district nurses, who have also helped my mum immensely. I can honestly say that if ever I had to choose a residential home for myself, it would be a Dove Tree.
Thank you so much for leaving this glowing review of your experience, and that of your Mum, of life at our Dove House Residential Care Home in Exeter. It's lovely to read that your Mum has been happy at Dove Tree for the 13 years that she has lived there. Dove Tree House joined the Stonehaven...
Thank you so much for leaving this glowing review of your experience, and that of your Mum, of life at our Dove House Residential Care Home in Exeter. It's lovely to read that your Mum has been happy at Dove Tree for the 13 years that she has lived there. Dove Tree House joined the Stonehaven family in 2012 - so she has been there longer than us. Your detailed review is greatly appreciated, especially for the way in which it highlights the fantastic work of our care team. Of course, the biggest endorsement of all, 'I can honestly say that if ever I had to choose a residential care home for myself, it would be a Dove Tree'. As I get older myself this type of thought increasingly crosses my mind, and certainly, when I visit Dove Tree, I leave hoping that there will be people and places like that around when I need them! I'm sorry to read that your Mum is facing some major health problems and wish her, and you, all the very best. Kindest regards, Nathan.
After my husband had a tumble out of bed the care he received afterwards was brilliant from one particular lady. The next day she cared for him again and even rang me to update me on his progress which I found really touching as previously I had to ring up asking for information.
After my husband had a tumble out of bed the care he received afterwards was brilliant from one particular lady. The next day she cared for him again and even rang me to update me on his progress which I found really touching as previously I had to ring up asking for information.
Hello. Sorry to read that your husband had a tumble out of bed. Of course, that can happen, despite all that we do with regards to care plans and risk assessments, as we do our best to enable our residents to maintain their mobility and independence. I'm sure the care team will have further...
Hello. Sorry to read that your husband had a tumble out of bed. Of course, that can happen, despite all that we do with regards to care plans and risk assessments, as we do our best to enable our residents to maintain their mobility and independence. I'm sure the care team will have further reviewed your husband's care needs to ensure that we have all the appropriate equipment and checks in place to try to prevent this from happening again. It's lovely to read that the aftercare was brilliant - we have a great care team at Dove Tree and I have no doubt that they will, indeed, have done all they could to ensure your husband's recovery was as fast and supported as possible. Thank you again for this feedback. Kindest regards, Nathan.
My 93-year-old Mother had gone straight from Hospital and moved into the home before Christmas originally for respite but is now going to stay and has settled in very well and is a lot happier, cleaner and healthier than she was at home, her mind is also clearer due to less stress. Mum says the...
My 93-year-old Mother had gone straight from Hospital and moved into the home before Christmas originally for respite but is now going to stay and has settled in very well and is a lot happier, cleaner and healthier than she was at home, her mind is also clearer due to less stress. Mum says the food is lovely and she has people to talk to and also the staff are very helpful and friendly, I take my hat off to them. Her room had just been decorated and carpeted, new furniture with her own large TV which is her life. The room location she is in is very suitable for her needs due to her mobilisation issues and how she was at home, near to the loo and lift. It's great to see the change in mum, they have gardens which will be great for her in the summer months as she loves plants. There are visiting restrictions due to covid but it keeps the guest safe and can't be helped. The staff do try to accommodate visits best as possible.
Good morning Alvan. Thank you so much for this really positive and balanced review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read about how well your Mum is doing and how her physical and mental health have both improved since she moved in to...
Good morning Alvan. Thank you so much for this really positive and balanced review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read about how well your Mum is doing and how her physical and mental health have both improved since she moved in to Dove Tree House. Yours is a story we see a lot in this business - people coming in to care homes and their physical and mental health improving as they have people to take care of the daily life chores (washing, cleaning, cooking, shopping etc) whilst they can also meet new people and make new friends in a busy and enjoyable sociable environment. Thank you again for this feedback, and for highlighting the importance of the people who work at Dove Tree, they are, indeed, a great bunch! - Kindest regards, Nathan.
My dad, at 98 with walking difficulties, is very happy at Dove Tree House and he has no complaints. The staff are tremendous and very welcoming and helpful and gives my father great help and support. All the staff seem to be very caring for all their residents. He is well looked after with good...
My dad, at 98 with walking difficulties, is very happy at Dove Tree House and he has no complaints. The staff are tremendous and very welcoming and helpful and gives my father great help and support. All the staff seem to be very caring for all their residents. He is well looked after with good food, has his medicine regularly and is washed and cleaned daily. The home itself is very well run and they are still taking some Covid precautions by taking your temperature when you visit. No complaints whatsoever. They even e-mailed me with some concerns when he first went into the home which they resolved quickly without me having to get involved with other care agencies.
Hello Alan M. Thank you for taking the time to leave this 5 / 5 Star review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that your Dad is happy at Dove Tree House. I agree, we do have a tremendous care team at Dove Tree House who work really...
Hello Alan M. Thank you for taking the time to leave this 5 / 5 Star review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that your Dad is happy at Dove Tree House. I agree, we do have a tremendous care team at Dove Tree House who work really hard to create a fun and homely environment whilst ensuring that the underlying quality of care and safety is the very best it can be. Thank you again for this really kind feedback. Kindest regards,
My mother has only been at Dove Tree House for four months, but she has settled really well and looks so much better than she has done for the last couple of years. I was very impressed when visiting prior to my mother moving in. The manager and staff were extremely helpful and answered all my...
I would have no hesitation in recommending this care home.
Hello S C. Thank you for taking the time to leave this lovely review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read how your Mum has settled really well at Dove Tree in the short time that she has lived there. Thank you for highlighting...
Hello S C. Thank you for taking the time to leave this lovely review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read how your Mum has settled really well at Dove Tree in the short time that she has lived there. Thank you for highlighting our care team and I agree thoroughly - we have a fantastic team of people working at Dove Tree House. Thank you again for this really kind feedback.Kindest regards,
My dad has been a resident at Dove Tree House for almost seven years. The home is very much a "home from home" and has a lovely friendly atmosphere. He is very happy and well cared for and gets on well with all the staff and residents. Dad enjoys the friendly banter with the staff, he thrives on it...
We thank every single member of staff for all they have done and continue to do on a daily basis to keep all the residents safe and well, especially throughout the pandemic. Thank you team Dove Tree for making my dad smile and keeping him safe, well cared for and happy.
Hello Mandy G. What a lovely review - thank you so much for taking the time to leave it. It's lovely to read about how happy your Dad is at Dove Tree House and I have to agree, whenever I visit I feel exactly the same way about Dove Tree House. Thank you for highlighting how important (and good)...
Hello Mandy G. What a lovely review - thank you so much for taking the time to leave it. It's lovely to read about how happy your Dad is at Dove Tree House and I have to agree, whenever I visit I feel exactly the same way about Dove Tree House. Thank you for highlighting how important (and good) our Management and Care Team are - they are indeed fundamental to all of the great things that you have detailed in your review. I know they will all be really pleased to read your kind words. Thank you again, we are all really pleased that you, and most importantly your Dad, are so happy at Dove Tree. Kindest regards,
I have always been totally satisfied with the care that has been provided for my brother who has lived at Dove Tree House since 2014 and continues to be very happy. This is mainly due to the excellence of the carers and all other staff, under the professional but kind and caring manager who has...
I have always been totally satisfied with the care that has been provided for my brother who has lived at Dove Tree House since 2014 and continues to be very happy. This is mainly due to the excellence of the carers and all other staff, under the professional but kind and caring manager who has always ensured that the home was "just a big happy family" but paying particular attention to individual needs. Everyone has always been available to relatives of the residents to help and advise if necessary which has been reassuring. I was particularly impressed by the way everything was done during the Covid pandemic, including the provision of The Pod. I must admit that the increasing fees are worrying, if understandable in the present political and global climate, particularly for self-funding residents.
Hello Patricia B. Thank you for taking the time to publish this really positive and detailed review of our care team and care home at Dove Tree House in Exeter. It's lovely to read how happy you are with the care that your brother is receiving at Dove Tree. And I agree, this would not be possible...
Hello Patricia B. Thank you for taking the time to publish this really positive and detailed review of our care team and care home at Dove Tree House in Exeter. It's lovely to read how happy you are with the care that your brother is receiving at Dove Tree. And I agree, this would not be possible if it were not for our excellent care team and managers at the home. I always feel the same way about Dove Tree, it is, indeed, 'just a big happy family'. We hear what you say about care fees - those worries will be being felt across almost all households and businesses throughout the country. Where self-funding residents may be running low on funds please do contact Social Services as soon as possible to alert them that you may need to switch to a local council-funded care package. The local council will do a care needs assessment and, if the care package meets their criteria, should help you to secure a funding support package going forwards. Thank you again for your kind words. Nathan.
Where do I begin when talking about the amazing care the Dove Tree House Care Home staff give their residents? My beautiful nan lived under their care for nearly three years but sadly she passed away three weeks ago on the 15th of August but what I can say is that she loved her time being cared for...
Where do I begin when talking about the amazing care the Dove Tree House Care Home staff give their residents? My beautiful nan lived under their care for nearly three years but sadly she passed away three weeks ago on the 15th of August but what I can say is that she loved her time being cared for by these amazing people. The staff at Dove Tree have become family, they made my nan feel so special, she loved every minute with them. At times my nan could be cheeky but they knew straight away how to keep her cheekiness down. Though I didn't visit often the stories I would hear from my mum always made me smile. I know without a doubt that my nan was loved there and she will be truly missed. I would happily recommend this beautiful home to anyone because the care is outstanding. Towards the end of my nan's time at the home, I struggled to go in and see her but they let me sit in the garden and offered me drinks which made me feel very close. Just want to say a massive thank you.
Good afternoon Megan. Thank you so much for taking the time to leave this detailed and clearly heartfelt and moving review of your experience with our care team and care home at Dove Tree House in Exeter. I can only agree - we do have an amazing team working at Dove Tree who clearly place the...
Good afternoon Megan. Thank you so much for taking the time to leave this detailed and clearly heartfelt and moving review of your experience with our care team and care home at Dove Tree House in Exeter. I can only agree - we do have an amazing team working at Dove Tree who clearly place the happiness and well-being of the residents in their care at the centre of everything that they do. I was sorry to read that your nan recently passed away, I'm sure she is being very much missed. I always enjoy my visits to Dove Tree, a care home that does appear to attract (or perhaps develop) a good share of cheeky (fun-loving) older people - I usually get a ribbing for something - and it's lovely! I'm really pleased that you have such fond memories of both your nan's and your own time at Dove Tree. Kindest regards, Nathan.
They gave me the time...
The Dove Tree team are just superb.
Hello Donna. Thank you for taking the time to publish this detailed and full marks review of your experience with our care team and care home at Dove Tree House in Exeter. The experience that you describe is clearly very moving and I know our care team at Dove Tree House will be really touched by...
Hello Donna. Thank you for taking the time to publish this detailed and full marks review of your experience with our care team and care home at Dove Tree House in Exeter. The experience that you describe is clearly very moving and I know our care team at Dove Tree House will be really touched by your kind words. I have to agree with you, 'the Dove Tree team are just superb'. I hope there are people like them around when I come to need them. Thank you again and kindest regards, Nathan.
We found the majority of the staff very standoffish. The management was not satisfactory, unapproachable, and rude. The safety measures in place, in our...
Covid restrictions far too restrictive - best interests not valued. There was one caregiver we found true comfort and trust in.
We really don't understand what has happened between your last communications with Dove Tree and this...
Dear Emma W - We're really sorry to have received this review from you. It's particularly odd given the previous positive feedback you have given to our Care Home Manager verbally and on email.Our Covid 19 restrictions were always, and will continue to be, considered and appropriate.
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Sarah started working at Dove Tree House in July 2025.
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