Care Homes Owned by Stonehaven Care Group in Cornwall

Good morning Diana. Thank you so much for leaving this lovely review of your experience with our Care Team and Care Home at St. Petrocs in Bodmin, Cornwall. It's really lovely to see our Management and Care Teams acknowledged in such a positive and public manner. It's also really lovely to read how well your mother in law is settled at St. Petrocs and that you would 'recommend to anyone' - Thank you again. Kindest regards, Nathan. Read less

Good morning Laura G. Thank you so much for taking the time to leave this really lovely feedback in relation to your experience with our Care Team and Care Home at St. Petrocs in Bodmin, Cornwall. I can only agree - there is a lovely atmosphere at St. Petrocs, it's a lovely place to visit - the grand old building and grounds set the scene but, as you say, it's our care team who create that warm and welcoming environment. Thank you again, Nathan. Read less

Good morning Richard. I am sorry to read of the sad recent passing of your mum. Please may I offer my kindest regards at this sad and difficult time. Thank you for taking the time to leave this really positive and kind review of your experience with our Care Team and Care Home at St. Petrocs in Bodmin, Cornwall. It's really lovely to read how our care team supported not just your mum but also you and your wife through such a sad and difficult time. Thank you for recognising their hard work and dedication through this feedback - I know they will really appreciate your kind words. Kindest regards, Nathan. Read less

Good afternoon CR. Thank you so much for taking the time to leave this glorious review of your experience with our Care Team and Care Home at St Petrocs in Bodmin. It's always really lovely to read feedback such as yours, I know how hard the care teams at our care homes work and how much they dedicate to their roles - so it's lovely to see them receiving such recognition and praise as yours. It's lovely to see the care team described as being 'amazing' and that the home is beautiful, clean and homely. And, most importantly, of course, to read that your gran enjoyed being there! Thank you again for thanking the team in this way - I know they will be really happy to read your kind words. Kindest regards, Nathan. Read less

Good morning Shaun G. Thank you for leaving this review of your experience, and that of your Mother, at our St. Petrocs Residential Care Home in Bodmin, Cornwall. It's lovely to read that you were pleasantly surprised when you visited and found your mum looking so well after her long stay in hospital. Further, that our care team and really shown care and compassion to her and that she is joining in activities and enjoying the music sessions. Kindest regards, Nathan. Read less

Good morning Susan H. Thank you for this kind feedback. Sadly it's often only the 'bad news' that people hear - when the truth is that, as you have found - a good care home (of which there are, thankfully, many) can provide a life enhancing experience to both residents and family members at a time which is often very stressful where families are being rushed into making such important decisions about something they (most often) know very little about. I'm sure that many people, perhaps just looking at care homes for the first time, will relate strongly to your experience and find your words very reassuring. Most importantly, of course, it's lovely to read that your Dad has settled in well and is being well looked after. Kindest regards, Nathan. Read less

Good morning DC. Thank you so much for taking the time to write and leave this really lovely, and personal, feedback relating to your experience, and most importantly, of course, that of your mum, since she moved in to St Petrocs. It's lovely to read how, since day one, the care and management team have been helpful and caring, that you are being kept regularly informed about how mum is doing and that mum is enjoying taking part in activities and the food and company. Thank you again for your kind words, words, which I am confident, will be very helpful to other people and families researching residential care, perhaps for the first time and whilst already going through an emotional and difficult time. Kindest regards, Nathan. Read less

Good afternoon Philip. Thank you for taking the time to leave this very positive review of your experience with our Care Team and Care Home at St Petrocs in Bodmin, Cornwall. It's really lovely to read that you, and your family members who visit regularly, are all very pleased with the care that your wife, who has been at St Petrocs for 6 months now, is receiving. We always like to see lots of 5 star ratings so if there is anything that you feel we can be doing better please do let Andrea, Care Home Manager, know. Kindest regards, Nathan. Read less

Good evening Sarah. Firstly, please may I offer my condolences for the recent sad loss of your Auntie. May I also thank you so much for leaving this really positive review and providing detail that is bound to be helpful to other families who will find themselves in the emotional situation of sourcing the right care home for their loved one. It's lovely to read how our team at St Petrocs helped you both through the transition and continued to care for your Auntie for the next (almost) 3 years. It's particularly lovely to read that you felt that our team at St Petrocs provide a homely experience - that's exactly what we are seeking to achieve. Thank you for your kind words in reference to our Care Team - I know they will be greatly appreciated. Kindest regards, Nathan. Read less

Good afternoon James W. Thank you for this really positive feedback relating to your experience and more importantly that of your sister of course, with our care team and care Home at St. Petrocs in Bodmin, Cornwall. It's lovely to read that your sister is happy and that the care team are cheerful, efficient, courteous and very helpful. Thank you for taking the time and opportunity to highlight the great work of our care team at St. Petrocs, I know they will greatly appreciate it. Kindest regards, Read less

Hello. Thank you for taking the time to post this really positive review of your experience, and that of you Mom, with our Care Team and Care Home at St. Petrocs in Bodmin, Cornwall. It's lovely to read that your Mom was made to feel very welcome, that our care team are professional and friendly, that your Mom enjoys the activities and the food and that she has settled in well. I know our care team will be really happy to read your kind words. Kindest regards. Read less

Hello LD. Thank you for taking the time to write and publish this really lovely review of your experience with our care team and care home at St. Petrocs in Bodmin, Cornwall. It's lovely to read that you feel that St. Petrocs is 'just like home'. Further, our care team is always very caring towards your mum and that our care home Manager is always on hand. It's lovely to read that there is always lots of fun and laughter and that the Chefs provide excellent food. Thank you again for this feedback, I know the manager and her team will really appreciate it. Kindest regards. Read less

Good afternoon. Thank you for taking the time to leave this really positive review of your experience with our care heam and Care Home at St. Petrocs. It's lovely to read that your aunt has settled in very quickly and has said that all of the staff are lovely and friendly. It's great that she enjoys her meals and that when you call our team have been very helpful and pleased to give you their time. Thank you for recognising our care team in this way, I know that the manager and her team will really appreciate this kind feedback. Kindest regards. Read less

Good afternoon Paula, thank you for taking the time to leave such a detailed and positive review of your experience with our care team and care home at St Petrocs in Bodmin, Cornwall. It really is lovely to read about how well your dad has been welcomed and cared for by everybody at St Petrocs. It's also lovely to read how the care team have been able to make your lives so much easier at what is, obviously, a very difficult time for you and your family. Feedback such as yours will be so important to other families who are going through similar experiences - thankfully, there are lots of good care homes out there (but always do your research as sadly there are also some not-so-good ones!) - it's really important that people get an understanding that a good care home cares not only for the resident but, indirectly, and just as importantly, for their family and friends who can be reassured that their loved one is happy and well looked after. Thank you again. Read less

Thank you for taking the time to post this lovely 5/5 Star review of your experience with our care team and care home at our St. Petrocs Care Home in Bodmin, Cornwall. It's lovely to read that you had a nice time with your mum and other residents at the Christmas Party. I have to agree, we have a great team at St. Petrocs who, whilst they ensure all of the behind-the-scenes and important front-of-house care tasks are completed, certainly do take their work to a higher level and ensure that St. Petrocs is, and feels like, a simple, happy, home from home. Thank you again for your kind words, I know Denise and her team will really appreciate them. Kindest regards. Read less

Dear Angela, thank you for taking the time to leave this really positive and kind review of your experience with our care team and care home at St Petrocs in Bodmin, Cornwall. We really do understand how difficult the decision often is to move into or for a loved one to move into a residential care home. It reads as though your decision came not as a result of a sudden and unexpected crisis (such as a fall or hospital stay) but as a considered decision taken in advance and seeking to avoid that crisis situation. Whilst we will always welcome and care for any new arrivals (and their families) to our very best abilities if it is our experience that your planned and considered approach often allows new residents to settle in very well and for families to be able to make important decisions whilst under less urgent time pressures. We're all really pleased that your mum has settled in well, and thank you for your kind words relating to our care team. Thank you again. Read less

Thank you for taking the time to leave this really positive review of your experience (and that of your other family members) with our Care Team and Care Home at St. Petrocs in Bodmin, Cornwall. It's lovely to read that the home is always welcoming and clean, that the care team are always helpful and that your Mum is treated with respect and dignity. I have to say, I feel much the same way every time I visit - it's a home where there is always something going on, always something being improved with a view to enhancing our residents' lives. Thank you again for this kind feedback, I know the manager and her team will really appreciate it. Kindest regards. Read less

Thank you so much for leaving this really positive review of your experience with our care team and care home at St. Petrocs in Bodmin. It's great to read that you have found the care team to be very caring towards your mum and that she feels safe and secure in her new home. It's also lovely to read how this has had such a positive effect upon you and your mum's wider family who can all feel more relaxed and confident that she is safe and being well cared for. Thank you again. Read less