Care Homes Owned by Stonehaven Care Group in Devon

Firstly, please may I offer my condolences for the sad loss of your Dad earlier this year. It is really nice to read that your Dad was happy during his almost 2 years at Woodhayes and enjoyed the company, activities, garden and food. It's also lovely to read that you were kept informed by our care team and that you were confident that Dad received excellent care. Thank you for your recommendation of Woodhayes. We have an excellent team there, and they will be really happy to read your kind words. Kindest regards

Thank you so much for taking the time to publish this really lovely 5 / 5 Star rating of your experience with our Bluebell House Care Home in Westward Ho! North Devon. We have a fantastic care team at Bluebell House (and Primrose House next door) - whenever I visit, they have created something new and wonderful both for and most importantly, with our residents. Thank you for your kind words recognising their efforts! Kindest regards

Good afternoon AL. Thank you so much for taking the time to post this review. It's really lovely to read about your Dad's journey at Bluebell House - that he seems very content and that he has made friends. Thank you for highlighting the amazing work of our care team - all of them - front of house and back. And thank for for detailing your own experience - the guilt that many people feel towards having their loved ones move into a residential care setting - and the subsequent realisation that in almost all cases it is the best option to enable loved ones to be well cared for and supported to live as full and active a life as they can. Kindest regards, Nathan.

Hello Ann B. Thank you so much for taking the time to leave this really positive review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. We've had a few really lovely reviews come through today, plus I've seen pictures and the newsletter from the day, and what a fantastic event it was. As you say, it took a great deal of organising and effort from our care team and residents but is made all the better when we get such great support from family and friends of residents who come along and make it such a special day for everybody. A joint effort and everybody's support is greatly appreciated. Kindest regards, Nathan.

Good morning Susan L. Thank you so much for leaving this really lovely review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's really lovely to read that you mum has grown in confidence, and to such an extent as to sing a solo song in front of a group of people - some of whom she may not have known (a care home open day with lots of visitors etc). We have a really special team at Bluebell (and Primrose House next door) with so much going on and such a friendly / family atmosphere. Kindest regards, Nathan.

Hello Judith H. Thank you so much for taking the time to leave this detailed and glowing review of your experience with our Care Team and Care Home at Bluebell House in Westward Ho! North Devon. It's really lovely to read that your mum has been settled and happy at Bluebell House for the past 3 years and that she participates in a number of the activities. We have an amazing leadership team at Bluebell House and the team that they lead / that supports them is equally so. There is always either something exciting happening or being planned - so much creativity and energy - with tremendous input from the residents, care team and, importantly, family and friends of our residents. Thank you again for this feedback - I know Kathy and her team will really appreciate it. Kindest regards, Nathan.

Thank you for this feedback - it's great that you are pleased with the care and support that our team at Cross Park have given to your mum. Yes, it is a shame that she is leaving - she is moving to our St. Petrocs Care Home in Bodmin as it is closer to her home. Shas really enjoyed working at Cross Park and is taking an active role in helping us to recruit her replacement - we expect to be offering the position soon to another exceptional candidate. Team members do come and go - our goal (and we're pretty good at it) is to ensure that quality of care remains consistently high - no matter who is delivering it. Whilst we do have a full activities schedule at Cross Park - and an excellent activities co-ordinator - you are, of course, correct, we've not been able to put on any trips in the mini-bus for some time. We have struggled to find a driver for the bus. This is something that we are aware of and do wish to resolve. Kindest regards.

Good afternoon JH. Thank you so much for taking the time to leave this lovely 5 / 5 Star review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really lovely to read that your relative is being well cared for, that our team are friendly and approachable and that there is a very good atmosphere in the home. I can only agree, I really enjoy visiting Dove Tree House - the genuine affection between residents and team members is palpable! Thank you for your kind words and feedback, I know the care team at Dove Tree will really appreciate them. Kindest regards

I am really sorry to learn of the passing of your dear Mum, our best wishes are with you and your family at this difficult time. Thank you for sparing the time to write and leave this really lovely review of your mum's time spent living at our Woodhayes Nursing Home in Exeter. It's lovely to read that she loved the beautiful gardens, our care team members and the never ending tea pot:) I know our Care and Nursing Team at Woodhayes will be greatly moved by your kind words - thank you again for writing them. Kindest regards