Care Homes Owned by Stonehaven Care Group in Devon

Hello Greta. Thank you so much for this lovely review of your experience with our Care Team and Care Home at The Manor in Exminster. It's lovely to read that the food is wonderful and the staff are good and helpful. But, even more striking - what a story you have - born in The Manor in 1936 and now it's your home. It's always really special when our residents leave us reviews - thank you again for doing so. Kindest regards, Nathan.

Good afternoon TT. Thank you so much for taking the time to post this lovely 5 / 5 star review of your experience with our Care and Nursing Team at our Woodhayes Care and Nursing Home in Exeter. It's lovely to read of the kindness and care from our care team towards you and your family, and your brother in their care. It's always really motivating for our care teams to receive this lovely feedback and recognition of the fantastic work that they do - thank you again for taking the time to provide it. Kindest regards, Nathan.

Good afternoon Teresa. Thank you so much for leaving this really personal and clearly heartfelt review of your experience with our Care Team at The Lilacs Residential Care Home in Exeter, Devon. It's lovely to read about how well our Care Team looked after you and your husband at such a difficult time. It's not often people are described as 'angels without wings' and I'm sure our care team members will be very deeply moved when they see that you have described them as such. And, thank you for the compliments about the food. Thank you again for your kind words. Nathan.

Good morning Anita. Thank you so much for taking the time to write this lovely 5 / 5 star review of your experience staying at our Chollacott House Nursing Home in Tavistock. It's always a special treat to have a review posted by one of our residents - after all - who knows the home better than you do? It's lovely to read that you had a pleasurable experience, that the care team are excellent and the food is good. Thank you again and kindest regards.

Good afternoon. Thank you so much for taking the time to post this really positive review and praise of our Care Team at The Lilacs in Exeter. It's lovely to read that your wife is well looked after and enjoying the entertainment in the afternoons. It's lovely to read that you are really pleased and 'can't thank them enough' - I know they will really appreciate your kind words. Kindest regards, Nathan.

Good afternoon Andrew T. Thank you so much for taking the time to publish this really lovely feedback relating to your experience with our Care Team and Care Home at Dove Tree House in Exeter, Devon. It's really lovely to read that our care team always make you feel welcome and are attentive - also that your mum enjoys the outdoor space and enjoys time with her regulars. Your final sentence, of course, speaks volumes. Thank you for choosing us and thank you for your lovely feedback. Kindest regards

Good afternoon. Thank you for taking the time to leave this really positive feedback in relation to our Care Team and Care Home at The Lilacs in Exeter. It's lovely to read that every time you visit your mum is well looked after and seems really happy. Kindest regards, Nathan.

Good afternoon George R. Thank you for taking the time to leave this positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's really nice to read that your mother is very happy and that our care team are all very pleasant. I hear what you say about the time for the front door to be answered - I've had this experience on a number of occasions when visiting our care homes - as you say - our care teams are focussed 100% on the care of our residents - on occasions this will indeed mean that the front door cannot be answered straight away - please do bear with our care teams on this matter - they will greet to warmly when able to do so:) Kindest regards

Thank you for taking the time to publish this review of our Care Team and Care Home at The Manor in Exminster. It's really nice to read that you feel our Care Team are 'very good' and 'always ready to help'. I note that you have rated three items as only 3-Stars. We are keen to always be 5 star and perhaps on occasion 4 - but never 3 or less:) Please could I ask that you talk to the Care Home Manager, Dawn, with any concerns with regards to cleanliness and the room. Value for money is always going to be a very subjective issue - knowing the costs involved in care provision I am confident that we (and the vast majority of good care homes in the country) provide exceptional value for money. The issue may be more that care provision costs a lot of money - we all agree with that - but in terms of value for money I don't think many other products come close:) Kindest regards

Thank you so much for taking the time to write this really lovely 5 / 5 Star review of your experience with our Care Team and Care Home at The Manor. Of all of the lovely reviews that we receive it's always the most special when they come from the residents in our care. Thank you for publicly acknowledging our fantastic care team at The Manor - I know they will really appreciate your kind words. Kindest regards, Nathan.

Good afternoon Penny O. Thank you for this really positive review of your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's lovely to read that your mum has been in Dove Tree for the past 6 months and that you have been happy with her care and that the management and care team are friendly and helpful. Also, of course, that you are able to rest knowing that mum is being well cared for - and thank you for highlighting the great work of our domestic team! Kindest regards

Hello Ian W. Thank you for this positive feedback in relation to your experience with our Care Team and Care Home at Dove Tree House in Exeter. It's nice to read that you are happy with the care home and that the team are very nice and, most importantly, that your mum is happy there. Kindest regards