Chollacott House Nursing Home & Drake Unit

61 Whitchurch Road, Tavistock PL19 9BD
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9.8 72 Reviews
  • Chollacott House Nursing Home & Drake Unit, Tavistock
Chollacott House Nursing Home & Drake Unit is situated close to the centre of Tavistock and is set in its own grounds. The home offers full nursing care in an attractive period property that has been very well re-created, with purpose-built facilities. Day Service facilities are also provided, including "lunch club". The property is convenient for local amenities. Chollacot House provides a very desirable lifestyle encompassing care, with an emphasis on person-centred attention and that 'family-home' feel. The Drake Unit at Chollacott House opened in January 2012 and offers full time and respite care and full assessment to persons affected by Neurological Conditions. Please feel free to call and book a viewing.
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Care Provided by Chollacott House Nursing Home & Drake Unit

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1170 – £2200
  • Self-Funded Residential Dementia Care: £1170 – £2200
  • Self-Funded Nursing Care: £1170 – £2200
  • Self-Funded Nursing Dementia Care: £1170 – £2200
  • RESPITE Self-Funded Residential Care: £1170 – £1605
  • RESPITE Self-Funded Residential Dementia Care: £1170 – £1605
  • RESPITE Self-Funded Nursing Care: £1170 – £1605
  • RESPITE Self-Funded Nursing Dementia Care: £1170 – £1605

Our fees aur based upon care needs, we also have a visiting hairdresser and chiropodist whose services are not provided with in our fees.

These prices are only a guideline, please contact Chollacott House Nursing Home & Drake Unit to find out the exact price for your requirements.

Contact Chollacott House Nursing Home & Drake Unit to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Chollacott House Nursing Home & Drake Unit to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Barbara Kader (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (10)

Visiting

  • Visiting times is to suit the requirements of the Residents. For business appointments please call Elaine Holliman

Parking

  • There is a car park with over 10 spaces

Chollacott House Nursing Home & Drake Unit Reviews (72)

9.8

Chollacott House Nursing Home & Drake Unit has a Review Score of 9.8 (9.789) out of 10, based on 17 reviews in the last 2 years.
Over all time Chollacott House Nursing Home & Drake Unit has 72 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Chollacott House Nursing Home & Drake Unit
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  • 5
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Total of 72, showing 1-20
Review from Anita P (Respite Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a most pleasureable experience. Staff are excellent and most helpful. Food is good. My stay has been of the highest.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Good morning Anita. Thank you so much for taking the time to write this lovely 5 / 5 star review of your experience staying at our Chollacott House Nursing Home in Tavistock. It's always a special…read more
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Review from Geraldine W (Wife of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The work takes a lot of doing, don't think it could be any better. Very pleased with everything, could not ask for better.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Good afternoon Geraldine. Thank you so much for taking the time to write and post this lovey 5 / 5 Star review of your experience with our Care and Nursing Team at our Chollacott House House Care and…read more
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Review from W S (Cousin of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care for my cousin was very good as were the activities for the residents and relatives, everybody who looked after my cousin were very caring.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Good afternoon. Thank you so much for leaving this really positive 5 / 5 star review of your experience with our Care and Nursing Team at our Care and Nursing Home, Chollacott House, in Tavistock,…read more
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Review from Dawn J (Respite Resident) assisted by family/friend published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good respite care nice and warm and friendly place to stay.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to leave this really positive review following your recent stay with us at Chollacott House. It's lovely to read that you had a very good respite stay and found…read more
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Review from Barbara C (Wife of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care provided of Chollacott is very good. The activity coordinator is excellent and makes every effort to take the residents out as to provide entertainment at the house. The management is caring and competent and always welcoming.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to leave this really positive review of your experience with our Care and Nursing Team at Chollacott House in Tavistock, Devon. Thank you for highlighting our excellent…read more
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Review from Hilary F (Wife of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband arrived at Chollacott just before Christmas. He was made very welcome. Also as a family we were happy that he was in a safe & friendly environment. He has had several trips out in the mini bus which he enjoyed. The entertainment is first class.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Good afternoon Hilary. Thank you so much for taking the time to leave this really lovely 5 / 5 Star Review of your experience with our Care and Nursing Team at Chollacott House in Tavistock. It's…read more
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Review from Tony I (Husband of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided by the nurses and staff is excellent. Always helpful and willing to listen. Great bus trips, activities, fantastic and entertaining. A great home for my wife to be.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Good afternoon. Thank you so much for taking the time to leave this 5 Star review of your experience with our care and nursing team at our Chollacott House Nursing and Residential Care Home. It's…read more
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Review from Ian G (Son of Resident) published on 22 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad's care always appears to be very good. My dad is not the most communicative of people and does not normally partake in activities, however he is always encouraged to take part which he does, which I find to be wonderful. I think my dad is very well cared for.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to write this positive review of your experience, and that of your dad, at our Chollacott House Care Home with Nursing. It's really lovely to read that your dad's care…read more
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Review from W D (Wife of Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care was professional understanding and kind, with things to make his stay as happy as possible. The staff were wonderful at understanding my husband and his needs. He had a very happy stay. Thank you so much.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you so much for leaving this really lovely review of your experience with our Care and Nursing Team and Care and Nursing Home at Chollacott House. It's lovely to read that the care was…read more
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Review from D W (Daughter of Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum moved into Chollacott House Nursing Home on 1st August 2024 and I cannot praise the staff enough. They are so kind to my mum and always keep an eye open as she had a tendency to fall when she was at home. The activities guy has been especially kind. He keeps mum motivated and includes her in
the activities as much as possible - which she likes to do but especially the trip to the Meadows most recently. It is also good for her to be motivated as much as possible.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you so much for taking the time to leave this really lovely feedback relating to your experience with our care and nursing team at our Care and Nursing Home at Chollacott House. It's lovely to…read more
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Review from M S (Son of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and the whole experience is first class. My mother has settled in to her life in the nursing home. The activities guy is brilliant. He is very kind, helpful and works very hard to make the residents feel at home and happy.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you so much for taking the time to publish these kind words in relation to our care and nursing team at our Chollacott House Care and Nursing Home. It's lovely to read that our care and nursing…read more
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Review from Tina A (Daughter of Resident) published on 11 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have all been so caring and friendly, they always communicate my dad's needs if he needs anything, nothing is too much trouble, and everyone is always so helpful and very happy to help with a smile on their face. My dad is very happy and really well cared for. Thank you!
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Hello Tina A. Thank you so much for taking the time to leave this really lovely review of your experience, and importantly, that of your Dad, with our Care and Nursing Team at Chollacott House, our…read more
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Review from F R (Husband of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very welcoming with pleasant surroundings. The staff are never short of a smile. The atmosphere is one that makes the home very comforting. My wife is very relaxed.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to leave this positive review of your experience, and that of your wife, with our Care and Nursing Team at our Chollacott House Care and Nursing Home in Tavistock, Devon.…read more
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Review from L S (Daughter of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother was looked after with care and compassion. The staff were very friendly to my Mother and also the rest of the family.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to leave this 5 / 5 Star review of your experience with our Care and Nursing Team at our Chollacott House Residential Care Home with Nursing in Tavistock, Devon. It's…read more
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Review from Naomi M (Daughter of Resident) published on 8 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at Chollacott House Nursing Home & Drake Unit for eight months. His care was of the highest quality. Staff were kind, competent caring and friendly at all times. The management team were extremely supportive to our family. My father had complex medical conditions that were often
not easy to deal with but Chollacott cared for him with expertise, compassion and great respect for his dignity. He was always safe, clean and well cared for.
The food was very good and there were plenty of engaging activities on offer.
Sometimes the cleaning wasn't perfect but it was still of a very good standard.
Overall, Chollacott House Nursing Home was everything we could have wished for once my father was unable to live at home.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Good afternoon Naomi. Thank you so much for taking the time to write and post this really detailed and positive review of your experience with our care and nursing team and our Chollacott House Care…read more
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Review from T D (Resident) published on 5 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good home.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you for taking the time to post this 5/5 star review of your experience with our care and nursing team and our care and nursing home, Chollacott House in Tavistock. It's always great when we…read more
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Review from Victoria C (Granddaughter of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care that my gran has received from Chollacott House was fantastic. The staff are so friendly and considerate. Treating everyone with care and compassion. No request was too much. This was my first time dealing with a care home and the management guided me through the process, without
them I would have been very lost.
Reply from Nathan Stone, Director at Chollacott House Nursing Home & Drake Unit
Good afternoon Victoria C. Thank you so much for taking the time to write and post this really lovely review of your experience with our Care and Nursing Team at our Care and Nursing Home at…read more
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Review from Marjorie C (Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed my stay here at Chollacott House and hope to return before too long. I felt happy (and useful at times) in all the many activities available in the lounge.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Hello Marjorie. It's not very often that we get reviews posted directly by our residents - so it's all the more special when it does happen. Thank you for posting this 5 / 5 Star review of your recent…read more
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Review from C J (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always smiling and always happy to help. I rest easy knowing that my mum is in good hands with the excellent care and people at Chollacott House.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Thank you so much for taking the time to leave this really positive and lovely review of your experience with our Care and Nursing Team at our Care and Nursing Home, Chollacott House, in Tavistock,…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Safety / Security
  • Rooms
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Review from Jayne G (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The activity coordinator at my Dad's nursing home is very good. Everything is worked out very well with a lot of effort being put in every time. My Dad enjoys these events and we are always kept up to date with the activities that go on and are encouraged to join in.
Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit
Hello Jayne, thank you so much for taking the time to leave this really lovely 5-star review of your experience with our Care and Nursing Team and our Care and Nursing Home, Chollacott House, in…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Rooms
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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Chollacott House Nursing Home & Drake Unit is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.789 for Chollacott House Nursing Home & Drake Unit is calculated as follows: ( (159 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 199 Ratings = 4.789
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chollacott House Nursing Home & Drake Unit is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Nov 2022

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Barbara

Barbara Kader

Job Title: Registered Manager

Registered Manager of Chollacott House in Tavistock.

Frequently Asked Questions about Chollacott House Nursing Home & Drake Unit

What types of Care is Chollacott House Nursing Home & Drake Unit registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Chollacott House Nursing Home & Drake Unit have?

There are 36 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Chollacott House Nursing Home & Drake Unit?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chollacott House Nursing Home & Drake Unit to the centre of Tavistock?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chollacott House Nursing Home & Drake Unit to verify any information. View our terms and conditions. Chollacott House Nursing Home & Drake Unit has an Enhanced Service - more info.