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Chollacott House Nursing Home & Drake Unit

61 Whitchurch Road, Tavistock, Devon PL19 9BD
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Chollacott House Nursing Home & Drake Unit, Tavistock
Chollacott House Nursing Home & Drake Unit, Tavistock
Chollacott House Nursing Home & Drake Unit, Tavistock

Chollacott House Nursing Home & Drake Unit is situated close to the centre of Tavistock and is set in its own grounds. The home offers full nursing care in an attractive period property that has been very well re-created, with purpose-built facilities. Day Service facilities are also provided, including "lunch club". The property is convenient for local amenities. Chollacot House provides a very desirable lifestyle encompassing care, with an emphasis...  

Care Provided by Chollacott House Nursing Home & Drake Unit

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,000 - £1,000£1,000 - £1,000
Residential Dementia Care£1,000 - £1,000N/A
Nursing Care£1,300 - £1,300£1,300 - £1,300
Nursing Dementia Care£1,300 - £1,300N/A

Our fees aur based upon care needs, we also have a visiting hairdresser and chiropodist whose services are not provided with in our fees.

Contact Chollacott House Nursing Home & Drake Unit to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Barbara Kader(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (10)

Visiting

  • Visiting times is to suit the requirements of the Residents. For business appointments please call Elaine Holliman

Parking

  • There is a car park with over 10 spaces

Chollacott House Nursing Home & Drake Unit Reviews (76)

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9.7

Chollacott House Nursing Home & Drake Unit has a Review Score of 9.7 (9.674) out of 10, based on 18 reviews in the last 2 years. Over all time Chollacott House Nursing Home & Drake Unit has 76 reviews.

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Showing 76 reviews matching selected criteria
Review from Victoria C (Granddaughter of Resident) published on 7 December 2023 Submitted via Website
Overall Experience

The standard of care that my gran has received from Chollacott House was fantastic. The staff are so friendly and considerate. Treating everyone with care and compassion. No request was too much. This was my first time dealing with a care home and the management guided me through the process, without them I would have been very lost.

Reply from Nathan Stone, Director at Chollacott House Nursing Home & Drake Unit

Good afternoon Victoria C. Thank you so much for taking the time to write and post this really lovely review of your experience with our Care and Nursing Team at our Care and Nursing Home at Chollacott House in Tavistock. It's lovely to read about how friendly, considerate and compassionate our...  

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Review from Marjorie C (Resident / Service User) published on 28 November 2023 Submitted via Postal Card
Overall Experience

I have enjoyed my stay here at Chollacott House and hope to return before too long. I felt happy (and useful at times) in all the many activities available in the lounge.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Hello Marjorie. It's not very often that we get reviews posted directly by our residents - so it's all the more special when it does happen. Thank you for posting this 5 / 5 Star review of your recent stay with us at Chollacott House. It's really lovely to read that you enjoyed your stay and thank you for the help you offered to enable others to enjoy them as well. Kindest regards.

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Review from C J (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card
Overall Experience

The staff are always smiling and always happy to help. I rest easy knowing that my mum is in good hands with the excellent care and people at Chollacott House.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Thank you so much for taking the time to leave this really positive and lovely review of your experience with our Care and Nursing Team at our Care and Nursing Home, Chollacott House, in Tavistock, Devon. It's lovely that our care team are always smiling and happy to help. It's also lovely to learn...  

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Review from Jayne G (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card
Overall Experience

The activity coordinator at my Dad's nursing home is very good. Everything is worked out very well with a lot of effort being put in every time. My Dad enjoys these events and we are always kept up to date with the activities that go on and are encouraged to join in.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Hello Jayne, thank you so much for taking the time to leave this really lovely 5-star review of your experience with our Care and Nursing Team and our Care and Nursing Home, Chollacott House, in Devon. It's lovely to read that your Dad loves taking part in activities and events. I have to agree,...  

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Review from Karis F (Daughter of Resident) published on 8 November 2023 Submitted via Website
Overall Experience

There are not enough words to express the gratitude that me and my family have for Chollacott House Nursing Home in Tavistock. My dad was there from July until he passed away in early October, and we cannot fault a single thing. The nurses, carers and management were outstanding and went above and beyond for my father. Nothing was ever a problem, and anything we asked for to make dad more comfortable during his time there was carried out on the day or by the next day at the latest. The activities co-ordinator is an absolute credit to Chollacott. He had a hard time getting through to my dad to start with, but persevered and managed to do one to one outings with him, and my dad had a very big soft spot for him in the end. He was happiest when with him. I would 100% recommend the nursing home if your family member needs to be put into a home for any reason.

Reply from Nathan Stone, Director at Chollacott House Nursing Home & Drake Unit

Good afternoon. Thank you so much for taking the time to leave this really lovely, almost glowing, review of your experience with our care & nursing team and care and nursing home at Chollacott House in Tavistock. It's really lovely to read how well your dad was cared for and how much he enjoyed...  

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Review from Robert G (Son of Resident) published on 3 November 2023 Submitted via Postal Card
Overall Experience

We are very happy with the care and support my father has received.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Hello. Thank you for taking the time to publish this 5/5 star review of your experience with our Care and Nursing Team at our Chollacott House Nursing Home in Tavistock, Devon. It's really nice to read that you are very happy with the care and support that you father has received. I know our Care Team will be really happy to read this. Thank you again.

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Review from Michael O (Husband of Resident) published on 9 August 2023 Submitted via Postal Card
Overall Experience

First class support for both my wife and myself. My wife comes alive when she sees his smiling caring face. Best I have ever experienced. Top of the class - five stars.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Hello. Thank you so much for this really kind and positive review of our care team and care home at Chollacott House in Tavistock. It's really lovely to read that you and your wife receive first class support and that your wife comes alive - I presume when she sees our fantastic activities...  

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Review from Margaret B (Respite Resident) published on 18 July 2023 Submitted via Postal Card
Overall Experience

I had a very pleasant stay at Chollacott House Nursing Home & Drake Unit for two weeks, continuing my recovery from fracturing both of my upper arms in a fall at home. The staff were very caring, the food was very good and we had a picnic and a party which were well-organised by the excellent activities coordinator.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Hello Margaret. It's always especially nice to receive a review from one of our residents (or former residents in your case) - after all - who can know the home better? We are all really pleased that you enjoyed your two-week stay with us whilst you recovered from the injuries sustained in your...  

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Review from Ian J (Son of Resident) published on 7 June 2023 Submitted via Postal Card
Overall Experience

Chollacott House Nursing Home is a really caring place. Its staff are kind and compassionate, always interested in the well-being of its residents.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Good morning, Ian; thank you for this kind review of your experience with our care team at our Chollacott House Nursing Home in Tavistock. I have to agree, we have a fantastic care team at Chollacott House - and I know they will really appreciate your kind words. Thank you again.

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Review from Frank R (Husband of Resident) published on 25 May 2023 Submitted via Website
Overall Experience

My wife was accepted to the home in her final stages of MND (motor neurone disease). Although she was only there for a short time, I was able to see her any time of day and no restrictions. I thought the level of care and nursing in every way was outstanding and more than just a group of just staff but a family. Above and beyond the call of duty.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Good afternoon Frank. Thank you so much for taking the time to leave this really lovely five-out-of-five-star review of your experience with our care team and care home with nursing at Chollacott House in Tavistock, Devon. It's really lovely to read that you feel that your wife received outstanding...  

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Review from Graham H (Son of Resident) published on 15 May 2023 Submitted via Postal Card
Overall Experience

My mother attended Chollacott House Nursing Home & Drake Unit for five weeks respite where her medical issues improved significantly enough for her to return home. Sadly, after six-seven weeks at home, her needs could not be met and she had to go back to the nursing home. All the staff remembered her and all made the effort to say hello and welcomed her back. The staff have always been very interested in her well-being and interact with her regardless of her dementia. I would recommend this home.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Good afternoon Graham. Thank you for taking the time to leave this really lovely and detailed review of your experience with our care and nursing team at our care and nursing home at Chollacott House in Tavistock. It's so lovely to read how your mum improved whilst at Chollacott House and was able...  

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Review from Valerie K (Relative of Resident) published on 15 May 2023 Submitted via Postal Card
Overall Experience

Very lovely.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Good afternoon Valerie. Thank you so much for leaving this almost perfect review of your experience with our care and nursing team and our care and nursing home at Chollacott House in Tavistock, Devon. We are all really pleased that you are so happy with the care being provided to your relative and that you feel that Chollacott House is 'very lovely'. Kindest regards, Nathan.

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Review from Margaret M (Wife of Resident) published on 29 March 2023 Submitted via Postal Card
Overall Experience

Very nice and friendly.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Hello Margaret, thank you for taking the time to post this very positive review of your experience with our care team and nursing home at Chollacott House in Tavistock. We're all really pleased that you and your husband are happy with the care being provided. Kindest regards, Nathan.

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Review from Helen W (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

My mum loved all the carers and told them frequently. She was well cared for and nursed so well and with dignity a the end. As he daughter and career for many years, I felt I did the best for her by moving her to Chollacott House Nursing Home & Drake Unit. Thank you.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Good morning Helen. Thank you so much for this really positive and lovely review of your experience and, most importantly, that of your mum living at Chollacott House in Tavistock. It's so nice to read that your mum loved all of the carers and was so well cared for. It's also lovely, of course,...  

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Review from Caroline K (Resident / Service User) published on 21 February 2023 Submitted via Postal Card
Overall Experience

I was initially hesitant to come to Chollacott, however, I lead a very busy life directing a website. Which, during COVID lockdown, was very demanding and had to use video call links nationally and internationally as past mayor and town borough councillor I did not know of the valuable opportunity available to enjoy a complete respite so very well supported. I was referred following strokes and fractured ankle and pretty vulnerable, however, with the support of all the staff and especially the manager, activities manager and everybody including the cook's interaction, kindness and those who went out of their way to make me feel welcome.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Good afternoon Caroline. Thank you so much for this very honest and personal/frank review of your experience with our care team and care home at Chollacott House in Tavistock. You clearly are a very active person and have had some recent challenges to face (strokes and fractured ankle). It's really...  

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Review from Andrea L (Daughter of Resident) published on 24 January 2023 Submitted via Postal Card
Overall Experience

Very happy overall with the care and support given to my dad. He looks really well and is very happy.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Hello Andrea. Thank you so much for leaving this really positive review of your experience with our care team and nursing home at Chollacott House in Tavistock. It's lovely to read that your dad looks really well and is very happy. We have an excellent team at Chollacott House and I know they will all be very happy to read your feedback. Kindest regards, Nathan.

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Review from C T (Nephew of Resident) published on 20 January 2023 Submitted via Postal Card
Overall Experience

You never wish for your loved ones to have to go into a nursing home but my uncle seems happy here. He always speaks highly of all the staff and carers and, in particular, the lovely guy who does the entertainment. He is so attentive and focused. He makes my uncle's day.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Good morning. Thank you for taking the time to leave this positive review of your experience and that of your uncle with our care team and care home at Chollacott House in Tavistock. I hear what you say about not wishing for your loved ones to move into a nursing home. I always think it's a bit...  

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Review from P C (Respite Resident) published on 17 January 2023 Submitted via Postal Card
Overall Experience
I lived in this place for respite for a couple of weeks. I really enjoyed it and the staff were brilliant.

Activities were excellent and I enjoyed the parties.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Thank you so much for taking the time to leave this lovely, five-out-of-five-star review following your time living at Chollacott House. It's always fantastic when a resident, or former resident, leaves a review - and even more so when they are as positive as yours. I know the manager and her team will really appreciate this feedback. Thank you again, Nathan.

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Review from C H (Sister of Resident) published on 10 January 2023 Submitted via Postal Card
Overall Experience
Everyone is loving and caring. One member of staff keeps my brother happy and interested in the activities within the home. The manager is always very supportive and keeps us informed.

I am always made very welcome when visiting my brother.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Thank you so much for taking the time to leave this really lovely review of your experience with our care team and nursing home at Chollacott House in Tavistock, Devon. It's lovely to read that everybody is loving and caring and that your brother is happy and interested in the activities in the...  

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Review from John C (Husband of Resident) published on 15 December 2022 Submitted via Postal Card
Overall Experience

The facilities and care is good and my wife is well looked after. There are good activities available for everyone.

Reply from Nathan Stone, Director. at Chollacott House Nursing Home & Drake Unit

Good morning John. Thank you for leaving this really positive review of your experience with our care team and care/nursing home at Chollacott House in Tavistock. It's lovely to read that your wife is being well looked after and that she is enjoying taking part in the activities. I know the manager and her team will be really pleased to read your feedback. Kindest regards, Nathan.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 November 2022
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (3)

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Meet the Team (1)

Barbara Kader
Barbara KaderJob Title:Registered Manager

Registered Manager of Chollacott House in Tavistock.

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