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- Chollacott House Nursing Home & Drake Unit







Chollacott House Nursing Home & Drake Unit is situated close to the centre of Tavistock and is set in its own grounds. The home offers full nursing care in an attractive period property that has been very well re-created, with purpose-built facilities. Day Service facilities are also provided, including "lunch club". The property is convenient for local amenities. Chollacot House provides a very desirable lifestyle encompassing care, with an emphasis...
Care Provided by Chollacott House Nursing Home & Drake Unit
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees aur based upon care needs, we also have a visiting hairdresser and chiropodist whose services are not provided with in our fees.
The price(s) shown are provided by the care home. Contact Chollacott House Nursing Home & Drake Unit for full pricing details and T&Cs.
Contact Chollacott House Nursing Home & Drake Unit to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Stonehaven Care Group
- Private Owned
Person in charge
- Barbara Kader(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Visiting times is to suit the requirements of the Residents. For business appointments please call Elaine Holliman
Parking
- There is a car park with over 10 spaces
Chollacott House Nursing Home & Drake Unit Reviews (76)
Chollacott House Nursing Home & Drake Unit has a Review Score of 9.7 (9.674) out of 10, based on 18 reviews in the last 2 years.
Over all time Chollacott House Nursing Home & Drake Unit has 76 reviews.
Wonderful staff, love the manager. A member of staff made such a fuss of my mum on her birthday which made her day with fabulous decorations.
Hello Linda T. Thank you so much for taking the time to post this lovely review of your experience with our care team and nursing home at Chollacott House in Tavistock. It's always lovely for us to see our teams earning 5/5 Star reviews in recognition of their hard work and dedication. I have to...
The staff here at this home is what makes our experience so wonderful. We truly believe that our grandmother is receiving the best care on offer given by warm, friendly staff. Our needs have always been met while trying to visit from afar. I couldn't endorse this care home more highly. I speak on behalf of all our family when we say a big thank you to all staff.
Dear Emma. Firstly, thank you so much for taking the time to leave this absolutely glowing review of your experience with our care team and nursing home at Chollacott House in Tavistock. I absolutely agree with you - we have a fantastic team at Chollacott House (and just this past weekend I had the...
One member of staff, in particular, has been very attentive to Dad's needs, including haircuts and shaving. And both the manager and another member of staff oversee the home very well. The activities are good, although I'd like to see the common room used more.
We've also had some issues with losing laundry items which I hope will be resolved soon.
Hello Robert. Thank you so much for taking the time to leave this really lovely review of your experience with our care team and nursing home at Chollacott House in Tavistock. It's really lovely to read that your dad is well cared for. I hear what you say about the common room. I have had similar...
One member of staff is very attentive and helps my father-in-law with shaving and cutting his hair. He is very caring. He interacts a lot with my father-in-law.
The management does a good job managing the nursing home.
Hello Susan. Thank you so much for taking the time to leave this really lovely review of your experience with our care team and nursing home at Chollacott House in Tavistock. It's lovely for our care teams to see their hard work recognised in this way. I know exactly who you mean when you refer to...
The caregivers at Chollacott House Nursing Home & Drake Unit appear to be very thoughtful and attentive to the residents. The manager has always been extremely accommodating in coordinating visits, given our limited time and Covid. One member of staff is always a joy to see and is full of energy which I think greatly benefits the environment in which the residents live. Another member of staff has been a great and important friendly face for my grandad. You can tell that he truly cares and goes the extra mile to engage, make connections with and really get to know the residents on a more personal level.
Good morning Emily. Thank you so much for this really lovely review of your experience, and that of your grandad, with our care team and nursing home at Chollacott House in Tavistock. We have a fantastic team of carers at Chollacott House and are very fortunate to also have a fantastic manager and...
The residents experience all local and national events without exception. The home recently marked the passing of the Queen extremely sympathetically and even treated residents to candy floss when the fair came to town. The residents are at the heart of their decisions and this is hugely appreciated by family and carers related to residents.
Hello. Thank you so much for this really kind feedback in which you have kindly recognised and acknowledged the great lengths that our care team at Chollacott House go to to ensure that the residents in their care are not just well cared for in terms of their physical needs but also in terms of...
Punctuality is "spot on".
Good afternoon David P. Thank you for posting this lovely 5 star review of your experience with our care team and care home with nursing at Chollacott House in Tavistock. It's lovely to see our fantastic care home manager and her equally fantastic care team recognised in this way. Kindest regards, Nathan.
I am happy with all in this nursing home. They provided good care for my wife.
Hello Billie L. Thank you for providing this review of your experience and that of your wife, of our Chollacott House Residential Care Home with nursing in Tavistock, Devon. We are all really pleased that you are happy with everything at Chollacott House and that your wife is well cared for. Thank...
This has been my home for the last six years. I am more than satisfied with everything.
Hello D N. Thank you for taking the time to post this review of your experience living at Chollacott House in Tavistock. It's always really great when we have reviews written by our residents - after all - who could possibly know the home better? We are all really pleased that you have enjoyed your...
In general, I think my aunt is safe has good personal care and is looked after well.
However, when I showed the review form to her in regard to the question "treated with dignity" she said she would score this as very unsatisfactory. She said a couple of the carers are "very push and pull" when dealing with her personal care.
Hello Alison C. Thank you for taking the time to leave this feedback relating to your experience with our Care Team and Care Home at Chollacott House Nursing Home in Tavistock. It's great to learn that you feel that your aunt is safe and has good personal care and is well looked after. Of course,...
I am happy with the care and activities.
Hello Josie R. Thank you for posting this review of your experience with our Care Team and Care Home at Chollacott House in Tavistock. I know our care team will be really pleased (as am I) that you are happy with the care and activities that your husband enjoys at the home. Thank you again.
I am overall very satisfied with the care given to my nan. I can not complain about anything being under satisfactory if I ask for something on my nan's behalf it is promptly addressed and help provided. Have been allowed to decorate and personalise my nan's room to make it her own, she's given 3 good meals a day and always has company around. All the staff are very friendly. No concerns.
Hello S S. Thank you for taking the time to write and leave this really positive review of your experience with our Care Team and Care Home at Chollacott House in Tavistock. It's really nice to read that you are very satisfied with the care that your nan is receiving. It's lovely that all of our care team are very friendly and that you have no concerns. Kindest regards,
Happy with my uncle's care, keeping him motivated with activities with the care coordinator.
Hello Suzanne, thank you for leaving this 5/5 full house review of your experience with our care team and care home at Chollacott House in Tavistock. It's lovely to read that your Uncle is kept motivated and getting involved with activities at the home. We do have a fantastic activities coordinator at Chollacott whose endless energy, creativity and enthusiasm are fantastic! Kindest regards.
He seems to be very settled at Chollacott. The staff are always friendly and helpful with any problems I have. The management is extremely good and professional in their approach to running Chollacott.
Thank you for taking the time to publish this review of your experience with our care team and care home at Chollacott House in Tavistock, Devon. It's really nice to read that your husband appears to be very settled, that the care team are always friendly and helpful and that the management is good...
Chollacott House Nursing Home is outstanding for care, being honest with everything that is going on with my Mum. They are such lovely and caring staff. Nothing is too much trouble for any of them. From Manager, right down to the cleaners. I praise them for how they have dealt with everything through this awful time. This home is like home from home, so cosy and welcoming. I thank them all from the bottom of my heart. Well cone Chollacott House Nursing Home and Drake Unit xx
Good afternoon WS. Thank you so much for taking the time to write and post this glowing review of your experience with our care team and care home with nursing at Chollacott House in Tavistock. I have to say, I agree completely with all that you have said, in particular about our care team at...
My mother-in-law has been at Chollacott House Nursing Home for over two years. She is happy there and enjoys chatting with the staff. She was able to bring some of her own furniture with her and she has plenty of storage space for clothes, etc and an en-suite toilet. Her room is kept very clean. She enjoys the food, especially lunch and the afternoon tea and cake. Because of her memory loss and confusion, she has never mastered how to use the call button system so she relies on the staff to check on her frequently, which they do. I was impressed with how quickly a new visiting suite was built with a glass partition to enable safe visiting during Covid-19. Pre-lockdown she enjoyed minibus trips and loved the hairdresser coming every week, although she has said she would like more activities. There is always a nurse on duty so her medical needs are well met and they are very quick to get the doctor in if she has symptoms of illness and to keep me informed. I feel she is safe and well cared for.
Good afternoon Kate D. Thank you for this comprehensive review of your experience with our care team at Chollacott House Nursing Home in Tavistock, Devon. It's really nice to read how happy your mother-in-law is at Chollacott House and how happy you too are with the care being provided. Kindest regards, Nathan.
The staff are incredible. The care shown towards my Grandad has been amazing. Nothing is too much trouble. I couldn't wish for my Grandad to be anywhere else. My whole family are in awe of the amazing people who work at Chollacott. Thank you for everything.
Good morning RM. Thank you so much for taking the time to leave this review of our care team and care home with nursing at Chollacott House in Tavistock, Devon. To read that 'the staff are incredible' resonates very much with how we feel about them - in particular the way in which they have risen...
My uncle appears content in Chollacott. When I have spoken to him, he always comments on how nice and helpful all the staff are. He says he enjoys the meals and always has plenty of snacks to have. he tells me that he likes joining in with activities. When I call the home the staff are all friendly and keep me updated with hos my Uncle is.
Good morning CA. Thank you for taking the time to leave this 5/5 Star review of your experience with our care team and care home with nursing at Chollacott House in Tavistock. It's really nice to read that your uncle is content at Chollacott and has really nice things to say about the care team,...
Well looked after over the time he was in Chollacott House Nursing Home. Everyone more than willing to offer their assistance if we needed something sorted, plus patience and help at mealtimes.
Thank you for posting this review of your experience with our Chollacott House Nursing Home in Tavistock, Devon. We're really pleased that your husband was well looked after and that the care team were attentive and helpful. I note that you have rated the Care Team and Management as 5/5 - and I...
Mum spent the last two years and four months at Chollacott. They are very precious memories for me and my family. Any time I had issues or concerns they were addressed. The last week of mum's life we were with mum day and night. The staff were amazing and allowed mum to pass away with dignity. Nothing was too much trouble. For that, I will always be grateful.
Good afternoon C B. Thank you for taking the time to write and post this lovely review of your experience with our Care Team and Care Home at Chollacott House in Tavistock. We're all really pleased that you and your family were able to create precious memories with your mum whilst she was with us...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2022Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chollacott House Nursing Home & Drake Unit.
There are no upcoming events for Chollacott House Nursing Home & Drake Unit.
Awards / Recognitions (3)
- 28 Feb 2023Recipient: Stonehaven Care Group
- 30 Jun 2021Recipient: Stonehaven Care Group
- 01 Feb 2018Recipient: Stonehaven Care Group
Accreditations
There are no accreditations posted yet for Chollacott House Nursing Home & Drake Unit.
Meet the Team (1)

Registered Manager of Chollacott House in Tavistock.
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