Submit a Review for Monkscroft Care Centre
Shelley Road, Cheltenham, GL51 7DP
View full details of Monkscroft Care CentreLatest Reviews for Monkscroft Care Centre
30 January 2026
My wife is very happy living at Monkscroft Care Centre, she's been living there for 1 year now. The staff are all wonderful and helpful, and they give excellent care and support. Her room is always clean and tidy. At meal times, the food is excellent, always a choice of meals every day there is
activities for my wife to join in. It's a comfort to me knowing that my wife is getting all the care she needs by the lovely staff at Monkscroft Care Centre. Thank you all.
29 January 2026
Monks Croft always look after their residents with care and support, making visitors also feel very welcome. They also ensure there are plenty of activities to do throughout the week which residents enjoy.
29 January 2026
I can not speak highly enough of this care home and the facilities they provide. My Father has been a resident for 18 months and the care he has been given has been amazing.
The carers really do care and give the best attention to the residents .
The Home itself provides a constant and varied
entertainment time table.
Family and friends can visit any time and without notice and at no point have I seen anything but genuine care for the residents.
The staff and management are always on hand with advice, help and emotional support.
I would have no hesitation in recommending this Home.
29 January 2026
Monkscroft creates a very supportive environment where I know my relative feels safe and happy. All the staff are really friendly and very attentive, which ads to the supportive and caring atmosphere.
28 January 2026
The care given to my late father was exceptional. The care home is well looked after and maintained. The staff are caring and professional and have the residents welfare and needs met in all areas. Compassion was given to my father and the family during his final days, the staff were supportive
after his passing and helped as much as possible.
14 October 2025
My late mother was cared for with compassion and everything done to meet her individual needs. The staff were partners with us in her care, they communicated well and made sure that Mum and our views and feelings were always taken into account. While able Mum participated in a wide range of
activities and had opportunities that she would not have had if still at home, and she particularly enjoyed the visits by animals and birds. The team always met Mum and us with a smile, and made her final days as comfortable as possible.
01 October 2025
My husband has been living in Monkscroft for more than 4 years. I have always found the staff and management to be very caring and helpful to both my husband and myself. I always feel very welcome when I visit the home. My husband is bedbound and unable to move or speak but the staff regularly speak
to him and most days get him out of bed, dressed and transferred into the lounge so he doesn't spend all of the time in his room.
18 September 2025
Moved my Nana here from another care home. So glad I have. The care is excellent and my Nana is much happier. It helps to know she is receiving excellent care and I can feel reassured. It is a very welcoming place and they go the extra mile. For her birthday, we were given a space to host a party
for her and they made an amazing cake for her. I would recommend this care home to everyone. The staff clearly take an interest in my Nana and look for ways to personalise her care and activities. Above all things, she is safe and she gets help as soon as she needs it. The team always communicate with us and there is never a time we don't know how she is getting on.
12 September 2025
I have over 10 years experience with St John's Trust Monkscroft Care Home, and I can say that the staff from managers, carers, right down to cleaning staff gave their all. They have treated me with such kindness and compassion over the years and I can say that goes for my relatives as well. The care
my loved ones have received no one could ask for better. All I can say is a big thank you for over the years making it easier for me at very difficult times in my life and doing it with respect and dignity.
22 August 2025
Everyone seems to be so happy. My friend has recently moved to Monkscroft and is being taken care of by the most wonderful, caring staff.
22 August 2025
I witnessed outstanding care in every aspect during the 15 months my mother-in-law was a resident. The staff consistently showed professionalism, warmth, and compassion, even during the busiest times. They treated her and all the residents with the utmost dignity, respect, and genuine kindness. The
activities provided were thoughtful, varied, and clearly designed to engage residents both socially and mentally. It was heartening to see how much effort went into making daily life enjoyable and meaningful. Cleanliness was always of a very high standard and the home always felt calm and safe. I have nothing but praise and gratitude for the whole team at Monkscroft.
15 August 2025
My mother has been going to Monkscroft Care Centre for day care for the past few weeks. She has dementia and she loves it there. She is always involved in the activities, the carers are very good and take care of her very well. The deputy manager has been very helpful. We are sent photos and videos
of my mother enjoying herself. She always eats very well. The care staff already know her well.
25 July 2025
Monkscroft is an amazing Nursing Home. My husband was a resident from July 2023 until he passed away in January 2024. The care he received was incredible when he was very weak I popped in one evening the the Head Nurse was sat right up to his bed massing his hands which had become very stiff. The
love shown to the residents was so genuine, I knew he was in safe hands. They helped the whole family. I now volunteer 1 day a week to try to give something back. The staff are the same as the ones who were there with my husband. A real credit to wonderful Monkscroft.
01 July 2025
My mother was very happy at Monkscroft. She was very well looked after, and we are very pleased that mum has such a good time living there. She was always telling my brother and myself 'I like it here'. The staff cared after her excellently and could not have been better. Thank you for making mum's
final years happy one's and treating her so well.
25 June 2025
I have been utterly stunned by the care, understanding, and compassion of all staff. I cannot put into words how grateful I am my dad got to spend his last month at this home. He was treated with the utmost care and dignity and I was amazed at how the staff even took care of me while my dad was
there especially when he was end of life. words just don't seem enough to say how thankful I am to all staff i was always greeted with a smile when I visited. The home was always clean and smelt really pleasant I can totally understand how this home has an outstanding award from CQC they definitely deserve it.
13 June 2025
The staff from reception to the Redgrove ward are always friendly and very helpful. My mother-in-law stayed in the dementia ward, and was always well cared for over a period of nearly 5 years. She engaged with the carers and always seemed very content. When her condition worsened, the staff could
not be kinder and made mum comfortable and went out of their way to make her room beautiful and fresh.
13 June 2025
My mother has been a resident since 2020 and she has always been treated with kindness and respect. When we visited the staff were often seen talking to her and laughing with her. She suffered with dementia for all the time she was in the home but would tell us 'I like it here' which to us meant
everything.
06 June 2025
Dad never wanted to go into a care home. He hated the idea of communal living. But he had two strokes and could not return home safely. His children had to make the decision for him as he was no longer safe to stay at home.
It took him a long time to settle; but with the consistent love and care
from all the staff, he now rarely talks about going back home.
Monkscroft has become his home where he can truly be himself. He can make real choices like where he'd like to eat his meal or join in the various activities as much as he wants.
When he withdraws a little, the staff sometimes encourage him to try something new. The staff have got to know him and his little ways. He is totally himself with them all and I have never seen him laugh so much.
On occasion, he has been unwell. The staff couldn't do enough to make him comfortable and keep our family well informed at all times.
I visit as often as I can, but I know and have complete peace of mind that he is in safe, caring and loving hands
02 June 2025
My husband was in respite at Monkscroft awaiting a full time care assessment. After the experience of Monkscroft I was delighted to be offered a place for my husband full term. The staff were paramount to my husband settling in so well at Monkscroft, they were just amazing! The management team
proved invaluable to the seamless transition to full time care from respite care. My husband has settled in so well and the staff love him sense of humour, I can't thank all at Monkscroft enough for the love and care they show my husband.
12 May 2025
A wonderful team of dedicated people, no sorry, angels.
Latest Reviews for Monkscroft Care Centre
30 January 2026
My wife is very happy living at Monkscroft Care Centre, she's been living there for 1 year now. The staff are all wonderful and helpful, and they give excellent care and support. Her room is always clean and tidy. At meal times, the food is excellent, always a choice of meals every day there is
activities for my wife to join in. It's a comfort to me knowing that my wife is getting all the care she needs by the lovely staff at Monkscroft Care Centre. Thank you all.
29 January 2026
Monks Croft always look after their residents with care and support, making visitors also feel very welcome. They also ensure there are plenty of activities to do throughout the week which residents enjoy.
29 January 2026
I can not speak highly enough of this care home and the facilities they provide. My Father has been a resident for 18 months and the care he has been given has been amazing.
The carers really do care and give the best attention to the residents .
The Home itself provides a constant and varied
entertainment time table.
Family and friends can visit any time and without notice and at no point have I seen anything but genuine care for the residents.
The staff and management are always on hand with advice, help and emotional support.
I would have no hesitation in recommending this Home.
29 January 2026
Monkscroft creates a very supportive environment where I know my relative feels safe and happy. All the staff are really friendly and very attentive, which ads to the supportive and caring atmosphere.
28 January 2026
The care given to my late father was exceptional. The care home is well looked after and maintained. The staff are caring and professional and have the residents welfare and needs met in all areas. Compassion was given to my father and the family during his final days, the staff were supportive
after his passing and helped as much as possible.
14 October 2025
My late mother was cared for with compassion and everything done to meet her individual needs. The staff were partners with us in her care, they communicated well and made sure that Mum and our views and feelings were always taken into account. While able Mum participated in a wide range of
activities and had opportunities that she would not have had if still at home, and she particularly enjoyed the visits by animals and birds. The team always met Mum and us with a smile, and made her final days as comfortable as possible.
01 October 2025
My husband has been living in Monkscroft for more than 4 years. I have always found the staff and management to be very caring and helpful to both my husband and myself. I always feel very welcome when I visit the home. My husband is bedbound and unable to move or speak but the staff regularly speak
to him and most days get him out of bed, dressed and transferred into the lounge so he doesn't spend all of the time in his room.
18 September 2025
Moved my Nana here from another care home. So glad I have. The care is excellent and my Nana is much happier. It helps to know she is receiving excellent care and I can feel reassured. It is a very welcoming place and they go the extra mile. For her birthday, we were given a space to host a party
for her and they made an amazing cake for her. I would recommend this care home to everyone. The staff clearly take an interest in my Nana and look for ways to personalise her care and activities. Above all things, she is safe and she gets help as soon as she needs it. The team always communicate with us and there is never a time we don't know how she is getting on.
12 September 2025
I have over 10 years experience with St John's Trust Monkscroft Care Home, and I can say that the staff from managers, carers, right down to cleaning staff gave their all. They have treated me with such kindness and compassion over the years and I can say that goes for my relatives as well. The care
my loved ones have received no one could ask for better. All I can say is a big thank you for over the years making it easier for me at very difficult times in my life and doing it with respect and dignity.
22 August 2025
Everyone seems to be so happy. My friend has recently moved to Monkscroft and is being taken care of by the most wonderful, caring staff.
22 August 2025
I witnessed outstanding care in every aspect during the 15 months my mother-in-law was a resident. The staff consistently showed professionalism, warmth, and compassion, even during the busiest times. They treated her and all the residents with the utmost dignity, respect, and genuine kindness. The
activities provided were thoughtful, varied, and clearly designed to engage residents both socially and mentally. It was heartening to see how much effort went into making daily life enjoyable and meaningful. Cleanliness was always of a very high standard and the home always felt calm and safe. I have nothing but praise and gratitude for the whole team at Monkscroft.
15 August 2025
My mother has been going to Monkscroft Care Centre for day care for the past few weeks. She has dementia and she loves it there. She is always involved in the activities, the carers are very good and take care of her very well. The deputy manager has been very helpful. We are sent photos and videos
of my mother enjoying herself. She always eats very well. The care staff already know her well.
25 July 2025
Monkscroft is an amazing Nursing Home. My husband was a resident from July 2023 until he passed away in January 2024. The care he received was incredible when he was very weak I popped in one evening the the Head Nurse was sat right up to his bed massing his hands which had become very stiff. The
love shown to the residents was so genuine, I knew he was in safe hands. They helped the whole family. I now volunteer 1 day a week to try to give something back. The staff are the same as the ones who were there with my husband. A real credit to wonderful Monkscroft.
01 July 2025
My mother was very happy at Monkscroft. She was very well looked after, and we are very pleased that mum has such a good time living there. She was always telling my brother and myself 'I like it here'. The staff cared after her excellently and could not have been better. Thank you for making mum's
final years happy one's and treating her so well.
25 June 2025
I have been utterly stunned by the care, understanding, and compassion of all staff. I cannot put into words how grateful I am my dad got to spend his last month at this home. He was treated with the utmost care and dignity and I was amazed at how the staff even took care of me while my dad was
there especially when he was end of life. words just don't seem enough to say how thankful I am to all staff i was always greeted with a smile when I visited. The home was always clean and smelt really pleasant I can totally understand how this home has an outstanding award from CQC they definitely deserve it.
13 June 2025
The staff from reception to the Redgrove ward are always friendly and very helpful. My mother-in-law stayed in the dementia ward, and was always well cared for over a period of nearly 5 years. She engaged with the carers and always seemed very content. When her condition worsened, the staff could
not be kinder and made mum comfortable and went out of their way to make her room beautiful and fresh.
13 June 2025
My mother has been a resident since 2020 and she has always been treated with kindness and respect. When we visited the staff were often seen talking to her and laughing with her. She suffered with dementia for all the time she was in the home but would tell us 'I like it here' which to us meant
everything.
06 June 2025
Dad never wanted to go into a care home. He hated the idea of communal living. But he had two strokes and could not return home safely. His children had to make the decision for him as he was no longer safe to stay at home.
It took him a long time to settle; but with the consistent love and care
from all the staff, he now rarely talks about going back home.
Monkscroft has become his home where he can truly be himself. He can make real choices like where he'd like to eat his meal or join in the various activities as much as he wants.
When he withdraws a little, the staff sometimes encourage him to try something new. The staff have got to know him and his little ways. He is totally himself with them all and I have never seen him laugh so much.
On occasion, he has been unwell. The staff couldn't do enough to make him comfortable and keep our family well informed at all times.
I visit as often as I can, but I know and have complete peace of mind that he is in safe, caring and loving hands
02 June 2025
My husband was in respite at Monkscroft awaiting a full time care assessment. After the experience of Monkscroft I was delighted to be offered a place for my husband full term. The staff were paramount to my husband settling in so well at Monkscroft, they were just amazing! The management team
proved invaluable to the seamless transition to full time care from respite care. My husband has settled in so well and the staff love him sense of humour, I can't thank all at Monkscroft enough for the love and care they show my husband.
12 May 2025
A wonderful team of dedicated people, no sorry, angels.