Submit a Review for Hamble Heights Care Home
71-73 Botley Road, Fareham, Southampton, SO31 1AZ
View full details of Hamble Heights Care HomeLatest Reviews for Hamble Heights Care Home
04 June 2026
Prior to our father's admission to Hamble Heights, the manager visited him in hospital to meet him and also to speak to the nursing staff on the ward to assess his medical needs.
My sister and myself also visited Hamble Heights. We were shown the bedroom ensuite that our father would be staying in.
The residents' lounge, dining area and kitchen for that floor. It was explained that there was 24 hour access to visit, and when visiting, we could make ourselves a hot drink anytime.
Our father's stay at Hamble Heights was from September to December 2025. He very much liked the room that he was staying in. It had a large window and he could easily see outside. He was bedbound and receiving end-of-life care. He had a ripple mattress and was turned approximately every 2 hours, and in between these times, he was checked by a member of the care staff. His medical and care needs were very well taken care of by the nursing and care staff and visiting members of the local GP practice.
The cleaning staff came into his room every day and everywhere was kept very clean and tidy. The laundry staff delivered his laundered items back to his room. There were food choices on the menu that covered the needs of all the residents. It was good to see the manager walking about and doing regular checks, and maintenance was always readily available if required.
My sister and myself were always made to feel very welcome. The atmosphere was of a bright, friendly, happy and caring home.
We thoroughly recommend.
01 June 2026
The best we could have ever expected for my mum. Clean, smells great, no problems needed to anything. First class staff also.
11 May 2026
Mum moved into Hamble Heights 5 weeks ago. Mum has cancer and needs help and support. Mum was welcomed in with open arms. Management, Rachel and Alice have been amazing, Numee, Tracey, carer Rachel, Yesir, Cosmo, Michelle, Kat, to name but a few, everyone is lovely.
17 April 2026
We selected Hamble Heights on the reviews and a personal visit. I must say we were impressed from the start.
We were greeted upon our arrival and shown around. You could just sense, that this nursing home really did care for their residents and went the extra mile. All of the staff, not just the
carers, go above and beyond, they were in fact exceptional.
Our mother was there for just under eight weeks and was looked after so well. When our mother passed, that staff came in and paid their respects and were genuinely upset.
No one wants to see their love one pass, but when it has to happen, Hamble Heights is the nursing home to take care of them.
They really are exceptional.
09 April 2026
My dad was admitted to Hamble Heights at the end of January 2025, with a life expectancy of 6 - 8 weeks, due to the care and support he received from the staff he exceeded that timeline by 12 months.
On my first initial visit to the service Rachel answered all my questions and concerns with honesty
and compassion, when shown around the service everyone was kind, caring and welcoming.
Sadly on 1st March, dad passed away, and the care and attention dad received from all staff the evening before and during that day, was outstanding and of immense comfort to me and my brother. We had left dad so he could get some rest but when things took a turn for the worse, the nurse called us to return immediately, on our arrival back at the home we were taken aback to see dad surrounded by the nurses and carers, until we'd got there. That image will remain with me until the end.
We cannot even begin to thank all the staff of Hamble Heights for their care and compassion throughout dad's stay. THANK YOU
14 January 2026
My partner came to Hamble Heights in December 2025. From the moment we arrived it felt homely. All the staff are caring, considerate and considerate to the residents and visitors. I can't thank Hamble Heights staff enough for the care they give my partner. I also would like to thank the management
and administration staff for their hands on involvement in my partners wellbeing.
12 January 2026
My mother was only a resident for a short time but during her stay at Hamble Heights i was impressed by the manager and her senior team who were most helpful and approachable at all times. The activity team worked really hard to include all residents with a diverse range of things to do. The nursing
staff were excellent. Food was generally of a high standard.
I would recommend this care home to anyone looking for a pleasant, secure environment for their loved one.
17 December 2025
My mother was at Hamble Heights for 2 years and except for when she first went enjoyed her time there . She took time to settle but once she did she made friends and enjoyed taking part in all the activities .
She became ill about six weeks before she passed away. The care shown to her and us as
her family was exemplary. Nothing was too much trouble.
I don't live in the area and the staff have been so supportive and helpful. I would definitely recommend Hamble Heights as a caring community who keep the residents safe, cared for and stimulated by the activities.
26 November 2025
The staff are caring, kind and have unlimited patience. They are also doing a wonderful job of entertaining the residents, so that there is always something going on.
The care provided is personal, and we as a family are so glad we found Hamble Heights to look after our darling Daddy.
13 August 2025
I thought what a lovely friendly home to visit. The staff seemed helpful and pleasant.
12 August 2025
Although Dads time at Hamble Heights was relatively short the memories our families have taken away are happy ones with much of this being down to the high level of care the home and especially the staff provided, cannot praise them up enough.
We liked the way the home was set up, the staff always
made us feel welcome, they treated dad as if he was one of there own, we really couldn't have asked more from them.
Thank you so much.
19 June 2025
My father has been a resident since 2022.
He has been well looked after & still is.
Mum stayed for 6 months during 2023 and was given excellent end of life care.
16 June 2025
Both of my grandparents are residents of Hamble Height and I can't thank Hamble Heights enough for the continuing high standard of care they provide both of them. They are always accommodating to their needs and treat them with the utmost kindness and respect.
For my gran's birthday, Hamble Heights
went out of their way to make my gran's birthday a special experience, particularly two staff members in particular. They decorated their private dining area for her and the family, prepared menus and table settings to make it feel as if we were at a restaurant and Sandy even baked a cake for my gran. Although my gran has advanced dementia, it was clear she enjoyed the experience, as did my grandad and the rest of the family. One staff member in particular also assisted my grandad in selecting and coordinating a birthday card and gift, which pleased him greatly.
Thank you so much to the manager and the team for the wonderful support they provide!
19 May 2025
My husband was in the hospital, he was dying and needed good care. I remembered seeing Hamble Heights Care Home when a friend was in there, so I asked for that. I was so pleased to be able to find a room there, and my husband was looked after so well. He died peacefully this week and was looked
after so well until the end.
30 April 2025
I was welcomed by an experienced manager who took the time to listen to the needs of us as a family member and our concerns we had.
The team were friendly and welcoming when I was shown the beautiful home.
The business manager took the time to make us a coffee and welcomed us into their lounge
area.
What a beautiful caring home with the experienced manager taking the time out Thank you
30 April 2025
A lovely friendly home that is improving constantly. The staff are brilliant and care for the residents with patience, respect and humour. The activities provided are stimulating and enriching for the residents and provide a respite during the day. The food is OK but would be better with more choice
27 March 2025
Having lived independently and aged 90 I was worried when my beloved mother, through sudden illness, could no longer care for herself and required 24/7 nursing care.
The Care Home is managed by the capable and enthusiastic Manager who is supported by Business Development Manager, who welcomes us
each morning and a Clinical Lead. Each individually professional but who together create an awesome and formidable team where the residents care is the priority.
The room is cosy and kept scrupulously clean. The meals are freshly cooked.
There are no sad faces just a happy dedicated team of nursing staff and a care support team who genuinely love their residents and their work.
24 January 2025
I recently visited my Aunt and was very impressed with the welcome I received. Most importantly she is very happy, settled and receiving the care and dignity she deserves. Everyone resident and member of staff I encountered seemed to be happy which says so much about a home.
29 August 2024
My godmother is well cared for in a beautiful, clean and caring environment by staff who are very attentive to her needs. Thank you.
27 June 2024
For the last few months of my friend's life, it was clear that she needed professional care and nursing in a warm friendly efficient environment.
In all respects, I can safely say that all her needs were cared for in a highly personalised manner. All the staff, regardless of function or level were
very communicative and attentive. If I had any questions, I was very satisfied that they knew the answers relating to my friend.
I never felt any sense at any time that my friend was not getting the very best attention that she needed.
The staff clearly communicated with each other maintained good records and gave of themselves freely.
I feel that the best leadership is in an environment, where the staff know what to do at all times and use their initiative in an appropriate manner. The staff here demonstrated that the leadership and training were excellent.
I cannot fault the staff at this home in any way and would recommend this home to anyone.
Latest Reviews for Hamble Heights Care Home
04 June 2026
Prior to our father's admission to Hamble Heights, the manager visited him in hospital to meet him and also to speak to the nursing staff on the ward to assess his medical needs.
My sister and myself also visited Hamble Heights. We were shown the bedroom ensuite that our father would be staying in.
The residents' lounge, dining area and kitchen for that floor. It was explained that there was 24 hour access to visit, and when visiting, we could make ourselves a hot drink anytime.
Our father's stay at Hamble Heights was from September to December 2025. He very much liked the room that he was staying in. It had a large window and he could easily see outside. He was bedbound and receiving end-of-life care. He had a ripple mattress and was turned approximately every 2 hours, and in between these times, he was checked by a member of the care staff. His medical and care needs were very well taken care of by the nursing and care staff and visiting members of the local GP practice.
The cleaning staff came into his room every day and everywhere was kept very clean and tidy. The laundry staff delivered his laundered items back to his room. There were food choices on the menu that covered the needs of all the residents. It was good to see the manager walking about and doing regular checks, and maintenance was always readily available if required.
My sister and myself were always made to feel very welcome. The atmosphere was of a bright, friendly, happy and caring home.
We thoroughly recommend.
01 June 2026
The best we could have ever expected for my mum. Clean, smells great, no problems needed to anything. First class staff also.
11 May 2026
Mum moved into Hamble Heights 5 weeks ago. Mum has cancer and needs help and support. Mum was welcomed in with open arms. Management, Rachel and Alice have been amazing, Numee, Tracey, carer Rachel, Yesir, Cosmo, Michelle, Kat, to name but a few, everyone is lovely.
17 April 2026
We selected Hamble Heights on the reviews and a personal visit. I must say we were impressed from the start.
We were greeted upon our arrival and shown around. You could just sense, that this nursing home really did care for their residents and went the extra mile. All of the staff, not just the
carers, go above and beyond, they were in fact exceptional.
Our mother was there for just under eight weeks and was looked after so well. When our mother passed, that staff came in and paid their respects and were genuinely upset.
No one wants to see their love one pass, but when it has to happen, Hamble Heights is the nursing home to take care of them.
They really are exceptional.
09 April 2026
My dad was admitted to Hamble Heights at the end of January 2025, with a life expectancy of 6 - 8 weeks, due to the care and support he received from the staff he exceeded that timeline by 12 months.
On my first initial visit to the service Rachel answered all my questions and concerns with honesty
and compassion, when shown around the service everyone was kind, caring and welcoming.
Sadly on 1st March, dad passed away, and the care and attention dad received from all staff the evening before and during that day, was outstanding and of immense comfort to me and my brother. We had left dad so he could get some rest but when things took a turn for the worse, the nurse called us to return immediately, on our arrival back at the home we were taken aback to see dad surrounded by the nurses and carers, until we'd got there. That image will remain with me until the end.
We cannot even begin to thank all the staff of Hamble Heights for their care and compassion throughout dad's stay. THANK YOU
14 January 2026
My partner came to Hamble Heights in December 2025. From the moment we arrived it felt homely. All the staff are caring, considerate and considerate to the residents and visitors. I can't thank Hamble Heights staff enough for the care they give my partner. I also would like to thank the management
and administration staff for their hands on involvement in my partners wellbeing.
12 January 2026
My mother was only a resident for a short time but during her stay at Hamble Heights i was impressed by the manager and her senior team who were most helpful and approachable at all times. The activity team worked really hard to include all residents with a diverse range of things to do. The nursing
staff were excellent. Food was generally of a high standard.
I would recommend this care home to anyone looking for a pleasant, secure environment for their loved one.
17 December 2025
My mother was at Hamble Heights for 2 years and except for when she first went enjoyed her time there . She took time to settle but once she did she made friends and enjoyed taking part in all the activities .
She became ill about six weeks before she passed away. The care shown to her and us as
her family was exemplary. Nothing was too much trouble.
I don't live in the area and the staff have been so supportive and helpful. I would definitely recommend Hamble Heights as a caring community who keep the residents safe, cared for and stimulated by the activities.
26 November 2025
The staff are caring, kind and have unlimited patience. They are also doing a wonderful job of entertaining the residents, so that there is always something going on.
The care provided is personal, and we as a family are so glad we found Hamble Heights to look after our darling Daddy.
13 August 2025
I thought what a lovely friendly home to visit. The staff seemed helpful and pleasant.
12 August 2025
Although Dads time at Hamble Heights was relatively short the memories our families have taken away are happy ones with much of this being down to the high level of care the home and especially the staff provided, cannot praise them up enough.
We liked the way the home was set up, the staff always
made us feel welcome, they treated dad as if he was one of there own, we really couldn't have asked more from them.
Thank you so much.
19 June 2025
My father has been a resident since 2022.
He has been well looked after & still is.
Mum stayed for 6 months during 2023 and was given excellent end of life care.
16 June 2025
Both of my grandparents are residents of Hamble Height and I can't thank Hamble Heights enough for the continuing high standard of care they provide both of them. They are always accommodating to their needs and treat them with the utmost kindness and respect.
For my gran's birthday, Hamble Heights
went out of their way to make my gran's birthday a special experience, particularly two staff members in particular. They decorated their private dining area for her and the family, prepared menus and table settings to make it feel as if we were at a restaurant and Sandy even baked a cake for my gran. Although my gran has advanced dementia, it was clear she enjoyed the experience, as did my grandad and the rest of the family. One staff member in particular also assisted my grandad in selecting and coordinating a birthday card and gift, which pleased him greatly.
Thank you so much to the manager and the team for the wonderful support they provide!
19 May 2025
My husband was in the hospital, he was dying and needed good care. I remembered seeing Hamble Heights Care Home when a friend was in there, so I asked for that. I was so pleased to be able to find a room there, and my husband was looked after so well. He died peacefully this week and was looked
after so well until the end.
30 April 2025
I was welcomed by an experienced manager who took the time to listen to the needs of us as a family member and our concerns we had.
The team were friendly and welcoming when I was shown the beautiful home.
The business manager took the time to make us a coffee and welcomed us into their lounge
area.
What a beautiful caring home with the experienced manager taking the time out Thank you
30 April 2025
A lovely friendly home that is improving constantly. The staff are brilliant and care for the residents with patience, respect and humour. The activities provided are stimulating and enriching for the residents and provide a respite during the day. The food is OK but would be better with more choice
27 March 2025
Having lived independently and aged 90 I was worried when my beloved mother, through sudden illness, could no longer care for herself and required 24/7 nursing care.
The Care Home is managed by the capable and enthusiastic Manager who is supported by Business Development Manager, who welcomes us
each morning and a Clinical Lead. Each individually professional but who together create an awesome and formidable team where the residents care is the priority.
The room is cosy and kept scrupulously clean. The meals are freshly cooked.
There are no sad faces just a happy dedicated team of nursing staff and a care support team who genuinely love their residents and their work.
24 January 2025
I recently visited my Aunt and was very impressed with the welcome I received. Most importantly she is very happy, settled and receiving the care and dignity she deserves. Everyone resident and member of staff I encountered seemed to be happy which says so much about a home.
29 August 2024
My godmother is well cared for in a beautiful, clean and caring environment by staff who are very attentive to her needs. Thank you.
27 June 2024
For the last few months of my friend's life, it was clear that she needed professional care and nursing in a warm friendly efficient environment.
In all respects, I can safely say that all her needs were cared for in a highly personalised manner. All the staff, regardless of function or level were
very communicative and attentive. If I had any questions, I was very satisfied that they knew the answers relating to my friend.
I never felt any sense at any time that my friend was not getting the very best attention that she needed.
The staff clearly communicated with each other maintained good records and gave of themselves freely.
I feel that the best leadership is in an environment, where the staff know what to do at all times and use their initiative in an appropriate manner. The staff here demonstrated that the leadership and training were excellent.
I cannot fault the staff at this home in any way and would recommend this home to anyone.