Submit a Review for Silvermere Care Home - Avery Healthcare
Redhill Road, Cobham, KT11 1EF
View full details of Silvermere Care Home - Avery HealthcareLatest Reviews for Silvermere Care Home - Avery Healthcare
13 January 2026
We had to find a care home quickly so my sister could be discharged from hospital and settled before Christmas. We visited several and were really struck from our initial meeting by the feeling of warmth within the home as we were walking around. All the support in helping us sort things out moving
her from the hospital to becoming a resident was greatly appreciated. The difference we have seen in our sister in a few short weeks is vast which is a result of: getting her medication on time, lots to do, being made to feel welcome by everyone (staff and residents), good food and the feeling of reassurance she now has if she feels unwell at any time of day or night! The staff can't do enough to help her (and us) make sure she feels at home. She already wishes she'd moved in months ago! The relief for us not having to worry about what the next phone call will bring has been huge. Thank you.
05 January 2026
The warmth and respect from staff towards residents is exemplary. I am so impressed by the quality of interactions I have observed. Residents are treated equally and as individuals. There is a bonhomie that makes Silvermere a very pleasant place to be, as a visitor and as a resident. The food is
delicious and plentiful. Activities are varied and a real effort is made to get to know the residents and their likes and dislikes.
12 December 2025
My mum came to Silvermere for respite care and from the first enquiry we made until the day she went back home, the service from everyone at Silvermere has been fantastic. We couldn't have picked a better place to look after mum. The staff, to a person, are amazing. They made mum feel welcome and
helped get her through what was a stressful time. The home is clean and tidy, the food looks and smells great (and mum said it tasted good too) and there was a wide variety of entertainment on offer.
Should we ever require care again, be it respite or something more permanent, I wouldn't hesitate to choose Silvermere.
29 August 2025
My dad has been made to feel at home very quickly and easily. The staff are friendly, caring and fun to be with. Dad loves the activities - especially singing! The dog fashion show was a fun engaging event for residents and family.
29 August 2025
Silvermere looked after my father for nearly 3 years and made his final years comfortable and full of interest. I am very glad that he had their support up to the end.
07 August 2025
My friend came to Silvermere for respite care. All the staff have been wonderful they are caring, patient, compassionate and happy. The food is top notch, and there is always entertainment and events going on.
03 June 2025
I can't fault this place.
Amazing care and fantastic staff.
Loads of things to do.
Very friendly and welcoming and kind.
The general manager has been so amazing and helpful.
23 May 2025
I have been very happy here at Silvermere. Everybody has been friendly, cheerful and all with a smile on their face. I have enjoyed the Bingo, and the entertainers and the film shows; served with tea and cakes half way through. The managers have been helpful.
07 April 2025
Silvermere is an excellent care home with both myself and my wife being residents. Care for those suffering from dementia is outstanding as this tragic disease is so difficult to manage with various conditions. The staff are always caring thoughtful and gentle in spite of the many challenges they
often face. As with any organisation there are occasional issues but these are always responded to quickly and carefully either by the senior management or staff when asked.. I could not recommend this Care Home highly enough.
20 March 2025
I would like to experience the time Visited my brother. Everybody is extremely nice to me from the management to the worker. There is no word to explain the kindness and the compationate to Word and to word The patient. The workers and The Management trained very well How to deal with visitors and
The patients- for future position. Thank You.
09 December 2024
My mother has been a resident at Silvermere for over 11 years (she moved there in August 2013). We have had numerous managers and staff members over that time, some have been better than others. The current manager has really elevated the attitude and ethos of Silvermere. Both the residents and
staff members seem so much more relaxed and happy. She is a terrific manager. We all hope she stays!
29 October 2024
My mum is very happy here. She has a lovely room and the staff are very caring and responsive. The new general manager is lovely and very approachable. She mixes well with the residents and is getting to know them all and their needs.
28 October 2024
I had a fall in my house and fell and broke my collarbone. I was living on my own. My neighbours came and helped me. I went to the hospital and my children decided to bring me to Silvermere. When I came here it has all been good. I have nothing but praise to give the home. The new manager has been a
great help and I am happy.
16 October 2024
It's a first-class care home. The staff is very helpful and I enjoyed the meals here. I would surely recommend this care home to all my friends. I feel that it was the right decision that I made to come to Silvermere for my stay and I feel now that I have got my strength back.
16 October 2024
I have noticed a huge improvement in the general atmosphere here. In the past couple of weeks, so much more going on. Happy atmosphere, more treats in the kitchen all since a particular someone has arrived!
17 September 2024
Before choosing Silvermere, I thoroughly researched care homes for my Mum, visiting over 8 facilities that often failed CQC inspections. Discovering Silvermere was a relief as it surpassed others in quality and affordability. My Mum moved in in 2013 and received exceptional care, feeling happy and
safe due to the dedicated staff's efforts. They improved her well-being through proper medication and care and we're always in close communication with me about everything. The friendly atmosphere, delicious food, and high cleanliness standards at Silvermere distinguished it. When my blind Uncle needed care, Silvermere provided excellent support. Both my Mum and Uncle valued the caring staff, forming genuine deep relationships. My strong bond with the staff and residents at Silvermere over the years made them feel like a second family, with my Mum preferring the vibrant life there over a live-in carer at her home due to the enriching experiences and joy found at Silvermere.
20 May 2024
After viewing various local care homes, Silvermere stood out to us as the best fit for my grandmother. Moving her to a care home was never something we thought would happen, but the staff at Silvermere made the transition as smooth as possible for her. Staff are kind, warm and friendly and very
knowledgable. There is a real sense of community with residents being able to socialise and settle at their own pace with support. Nothing is too much trouble. They’ve gone above and beyond to ensure that my grandma has felt safe and looked after and supported us as a family too. The standard of upkeep in the home by far outweighs anywhere else. It has a homely feel and is maintained to an exceptional standard. The outlook on the grounds and the lake is exceptional and provides a lovely haven for residents to sit and enjoy the outside environment. Christmas and birthdays residents are always made to feel that extra bit special.
07 May 2024
I had to find a care home quickly, without an appointment I decided to call into Silvermere. The receptionist directed me straight through to the general manager, immediately I felt reassured, the cup of tea also helped. My first question was I think I need to book some respite care, what do I do?
The general manager asked me about the situation and let me talk. I left over two hours later with a clear plan in place, including an assessment the following day. I was there four days later settling in a new resident, starting with fish and chips for lunch - perfect.
01 March 2024
My grandfather has settled in very well and the team were extremely helpful during this process. They wanted to know a lot about his life. He is very happy and settled.
06 June 2023
I went with my dad to see my grandfather in Silvermere. We weren't too sure what to expect as he has always been against care homes. The staff would give my dad regular updates on how he was and what he had been up to. But actually coming in and seeing my grandfather happy made my day. Sitting
chatting with some other residents about past events. It was nice to see my grandfather so happy. My dad said he was a very quiet man after my grandma past four years ago - never went out and never chatted with anyone. So thank you to all the team who made my grandfather's stay a great one and helped him be himself again.
Latest Reviews for Silvermere Care Home - Avery Healthcare
13 January 2026
We had to find a care home quickly so my sister could be discharged from hospital and settled before Christmas. We visited several and were really struck from our initial meeting by the feeling of warmth within the home as we were walking around. All the support in helping us sort things out moving
her from the hospital to becoming a resident was greatly appreciated. The difference we have seen in our sister in a few short weeks is vast which is a result of: getting her medication on time, lots to do, being made to feel welcome by everyone (staff and residents), good food and the feeling of reassurance she now has if she feels unwell at any time of day or night! The staff can't do enough to help her (and us) make sure she feels at home. She already wishes she'd moved in months ago! The relief for us not having to worry about what the next phone call will bring has been huge. Thank you.
05 January 2026
The warmth and respect from staff towards residents is exemplary. I am so impressed by the quality of interactions I have observed. Residents are treated equally and as individuals. There is a bonhomie that makes Silvermere a very pleasant place to be, as a visitor and as a resident. The food is
delicious and plentiful. Activities are varied and a real effort is made to get to know the residents and their likes and dislikes.
12 December 2025
My mum came to Silvermere for respite care and from the first enquiry we made until the day she went back home, the service from everyone at Silvermere has been fantastic. We couldn't have picked a better place to look after mum. The staff, to a person, are amazing. They made mum feel welcome and
helped get her through what was a stressful time. The home is clean and tidy, the food looks and smells great (and mum said it tasted good too) and there was a wide variety of entertainment on offer.
Should we ever require care again, be it respite or something more permanent, I wouldn't hesitate to choose Silvermere.
29 August 2025
My dad has been made to feel at home very quickly and easily. The staff are friendly, caring and fun to be with. Dad loves the activities - especially singing! The dog fashion show was a fun engaging event for residents and family.
29 August 2025
Silvermere looked after my father for nearly 3 years and made his final years comfortable and full of interest. I am very glad that he had their support up to the end.
07 August 2025
My friend came to Silvermere for respite care. All the staff have been wonderful they are caring, patient, compassionate and happy. The food is top notch, and there is always entertainment and events going on.
03 June 2025
I can't fault this place.
Amazing care and fantastic staff.
Loads of things to do.
Very friendly and welcoming and kind.
The general manager has been so amazing and helpful.
23 May 2025
I have been very happy here at Silvermere. Everybody has been friendly, cheerful and all with a smile on their face. I have enjoyed the Bingo, and the entertainers and the film shows; served with tea and cakes half way through. The managers have been helpful.
07 April 2025
Silvermere is an excellent care home with both myself and my wife being residents. Care for those suffering from dementia is outstanding as this tragic disease is so difficult to manage with various conditions. The staff are always caring thoughtful and gentle in spite of the many challenges they
often face. As with any organisation there are occasional issues but these are always responded to quickly and carefully either by the senior management or staff when asked.. I could not recommend this Care Home highly enough.
20 March 2025
I would like to experience the time Visited my brother. Everybody is extremely nice to me from the management to the worker. There is no word to explain the kindness and the compationate to Word and to word The patient. The workers and The Management trained very well How to deal with visitors and
The patients- for future position. Thank You.
09 December 2024
My mother has been a resident at Silvermere for over 11 years (she moved there in August 2013). We have had numerous managers and staff members over that time, some have been better than others. The current manager has really elevated the attitude and ethos of Silvermere. Both the residents and
staff members seem so much more relaxed and happy. She is a terrific manager. We all hope she stays!
29 October 2024
My mum is very happy here. She has a lovely room and the staff are very caring and responsive. The new general manager is lovely and very approachable. She mixes well with the residents and is getting to know them all and their needs.
28 October 2024
I had a fall in my house and fell and broke my collarbone. I was living on my own. My neighbours came and helped me. I went to the hospital and my children decided to bring me to Silvermere. When I came here it has all been good. I have nothing but praise to give the home. The new manager has been a
great help and I am happy.
16 October 2024
It's a first-class care home. The staff is very helpful and I enjoyed the meals here. I would surely recommend this care home to all my friends. I feel that it was the right decision that I made to come to Silvermere for my stay and I feel now that I have got my strength back.
16 October 2024
I have noticed a huge improvement in the general atmosphere here. In the past couple of weeks, so much more going on. Happy atmosphere, more treats in the kitchen all since a particular someone has arrived!
17 September 2024
Before choosing Silvermere, I thoroughly researched care homes for my Mum, visiting over 8 facilities that often failed CQC inspections. Discovering Silvermere was a relief as it surpassed others in quality and affordability. My Mum moved in in 2013 and received exceptional care, feeling happy and
safe due to the dedicated staff's efforts. They improved her well-being through proper medication and care and we're always in close communication with me about everything. The friendly atmosphere, delicious food, and high cleanliness standards at Silvermere distinguished it. When my blind Uncle needed care, Silvermere provided excellent support. Both my Mum and Uncle valued the caring staff, forming genuine deep relationships. My strong bond with the staff and residents at Silvermere over the years made them feel like a second family, with my Mum preferring the vibrant life there over a live-in carer at her home due to the enriching experiences and joy found at Silvermere.
20 May 2024
After viewing various local care homes, Silvermere stood out to us as the best fit for my grandmother. Moving her to a care home was never something we thought would happen, but the staff at Silvermere made the transition as smooth as possible for her. Staff are kind, warm and friendly and very
knowledgable. There is a real sense of community with residents being able to socialise and settle at their own pace with support. Nothing is too much trouble. They’ve gone above and beyond to ensure that my grandma has felt safe and looked after and supported us as a family too. The standard of upkeep in the home by far outweighs anywhere else. It has a homely feel and is maintained to an exceptional standard. The outlook on the grounds and the lake is exceptional and provides a lovely haven for residents to sit and enjoy the outside environment. Christmas and birthdays residents are always made to feel that extra bit special.
07 May 2024
I had to find a care home quickly, without an appointment I decided to call into Silvermere. The receptionist directed me straight through to the general manager, immediately I felt reassured, the cup of tea also helped. My first question was I think I need to book some respite care, what do I do?
The general manager asked me about the situation and let me talk. I left over two hours later with a clear plan in place, including an assessment the following day. I was there four days later settling in a new resident, starting with fish and chips for lunch - perfect.
01 March 2024
My grandfather has settled in very well and the team were extremely helpful during this process. They wanted to know a lot about his life. He is very happy and settled.
06 June 2023
I went with my dad to see my grandfather in Silvermere. We weren't too sure what to expect as he has always been against care homes. The staff would give my dad regular updates on how he was and what he had been up to. But actually coming in and seeing my grandfather happy made my day. Sitting
chatting with some other residents about past events. It was nice to see my grandfather so happy. My dad said he was a very quiet man after my grandma past four years ago - never went out and never chatted with anyone. So thank you to all the team who made my grandfather's stay a great one and helped him be himself again.