Silvermere Care Home - Avery Healthcare

Redhill Road, Cobham KT11 1EF
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9.8 95 Reviews
  • Silvermere Care Home - Avery Healthcare, Cobham
Overlooking Silvermere Lake, their residential care home is located on the borders of Weybridge and Cobham, enjoying a serene setting amidst the tranquil woodlands of Cobham, just off the A245 Byfleet Road. Positioned directly across from St George’s Hill, known as one of the most exclusive estates in the United Kingdom, this care home in Cobham boasts an enviable location that resonates with those seeking a unique living experience.

Within this Surrey care home, the beautiful atrium café serves as a focal point, where residents and staff engage in conversations while enjoying pots of tea and delightful cakes. The café's fantastic location provides views of the wooded garden and the adjacent lake.

Silvermere Care Home upholds a superior level of companionship, maintaining an exceptionally high standard of residential care and earning recognition as one of the finest dementia care homes in Surrey.

Are you exploring the option of this residential care home? They offer shorter periods of respite care, providing an ideal opportunity to experience life at Silvermere Care Home in Cobham. Couples and companions are warmly welcomed, with their well-being, comfort, and happiness prioritised.

Silvermere residents have various communal spaces, including sociable lounges, a large and pleasantly sunlit conservatory, a bustling café, a cinema room, their own hair salon, and elegant dining rooms. The Surrey care home also features quiet libraries, allowing residents to unwind with a book or access emails from friends and family.

Silvermere is delighted to be at the forefront of its community, hosting a monthly Dementia Memory Cafe in partnership with Surrey Downs Health and Care, as well as ongoing relationships with Alzheimer's Society, Princess Alice Hospice, and local business organisations and schools. The home also hosts a variety of wider community events including its annual Summer Fair and Christmas Market.
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Care Provided by Silvermere Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1575 – £3000
  • Self-Funded Residential Dementia Care: from £1675
  • RESPITE Self-Funded Residential Care: from £1675
  • RESPITE Self-Funded Residential Dementia Care: from £1775

Fees are based on individual assessment, size and location of rooms

These prices are only a guideline, please contact Silvermere Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Silvermere Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Silvermere Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Glenn Humphrey (Regional Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (70)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Silvermere Care Home - Avery Healthcare Reviews (95)

9.8

Silvermere Care Home - Avery Healthcare has a Review Score of 9.8 (9.849) out of 10, based on 19 reviews in the last 2 years.
Over all time Silvermere Care Home - Avery Healthcare has 95 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Silvermere Care Home - Avery Healthcare
  • 30
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Total of 95, showing 1-20
Review from G H (Sister of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to find a care home quickly so my sister could be discharged from hospital and settled before Christmas. We visited several and were really struck from our initial meeting by the feeling of warmth within the home as we were walking around. All the support in helping us sort things out moving
her from the hospital to becoming a resident was greatly appreciated. The difference we have seen in our sister in a few short weeks is vast which is a result of: getting her medication on time, lots to do, being made to feel welcome by everyone (staff and residents), good food and the feeling of reassurance she now has if she feels unwell at any time of day or night! The staff can't do enough to help her (and us) make sure she feels at home. She already wishes she'd moved in months ago! The relief for us not having to worry about what the next phone call will bring has been huge. Thank you.
Reply from Will Hammond, Customer Liaison Manager at Silvermere Care Home - Avery HealthcareThank you for sharing such a lovely review. We're delighted to hear how well your sister has settled in and that the move has brought comfort to both her and your family. Knowing she feels welcomed, supported, and reassured day and night means so much to our team. We're thrilled to have her as part of the Silvermere community.
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Review from Carol R (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The warmth and respect from staff towards residents is exemplary. I am so impressed by the quality of interactions I have observed. Residents are treated equally and as individuals. There is a bonhomie that makes Silvermere a very pleasant place to be, as a visitor and as a resident. The food is
delicious and plentiful. Activities are varied and a real effort is made to get to know the residents and their likes and dislikes.
Reply from Will Hammond, Customer Liaison Manager at Silvermere Care Home - Avery HealthcareThank you so much for sharing such thoughtful feedback. We're delighted to hear that the warmth and respect shown by our team has stood out to you - creating genuine, individual connections with our residents is at the heart of everything we do at Silvermere.

It's wonderful to know that the atmosphere, food, and varied activities have contributed to making your visits enjoyable. Our team works hard to understand each resident's preferences and personality, so your comments mean a great deal to us.

We truly appreciate you taking the time to share your experience. Your words will be a real encouragement to our staff.
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Review from Jeff G (Son of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Silvermere for respite care and from the first enquiry we made until the day she went back home, the service from everyone at Silvermere has been fantastic. We couldn't have picked a better place to look after mum. The staff, to a person, are amazing. They made mum feel welcome and helped
get her through what was a stressful time. The home is clean and tidy, the food looks and smells great (and mum said it tasted good too) and there was a wide variety of entertainment on offer.


Should we ever require care again, be it respite or something more permanent, I wouldn't hesitate to choose Silvermere.

Reply from Will Hammond, Customer Liaison Manager at Silvermere Care Home - Avery HealthcareThank you so much for sharing this thoughtful review. I'm delighted to hear that from your first enquiry through to Mum's return home, you felt fully supported - and I'll be sure to pass your kind words to our care, hospitality, and activities teams who helped make her stay welcoming during a stressful time.

It's wonderful that Mum enjoyed the food and found plenty of entertainment to keep her engaged, and that the home felt clean and tidy throughout. Knowing you "wouldn't hesitate" to choose Silvermere again means a great deal to us.
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Review from Amanda A (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been made to feel at home very quickly and easily. The staff are friendly, caring and fun to be with. Dad loves the activities - especially singing! The dog fashion show was a fun engaging event for residents and family.
Reply from Will Hammond, Customer Liaison Manager at Silvermere Care Home - Avery HealthcareThank you so much for your lovely review. We're delighted to hear that your dad has settled in so quickly and feels at home. It's wonderful to know he's enjoying the activities, especially the singing sessions! His enthusiasm brings such joy to the team and fellow residents alike. And we're thrilled that you and your family enjoyed the dog fashion show-it was a real highlight for all of us, and seeing everyone laughing and connecting made it truly special.
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Review from Lee C (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Silvermere looked after my father for nearly 3 years and made his final years comfortable and full of interest. I am very glad that he had their support up to the end.
Reply from Will Hammond, Customer Liaison Manager at Silvermere Care Home - Avery HealthcareThank you so much for your kind words and for taking the time to share your experience. It was a privilege to care for your father during this period of time, and we're deeply honoured to have been part of his journey during such an important chapter of his life. Please accept our heartfelt condolences once again. Your father will be fondly remembered by all of us here at Silvermere.
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Review from S T (Friend of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend came to Silvermere for respite care. All the staff have been wonderful they are caring, patient, compassionate and happy. The food is top notch, and there is always entertainment and events going on.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery HealthcareThank you so much for this review, we always ensure we deliver high standard of care to promote the safety and wellbeing of our residents.
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Review from Lucy E (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't fault this place.
Amazing care and fantastic staff.
Loads of things to do.
Very friendly and welcoming and kind.
The general manager has been so amazing and helpful.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery HealthcareThank you so much for your lovely review, you have not only shown kindness and respect to our staff , but you have also brought energy, passion and fun that brightens the home . Trust that we will continue to care and promote the dignity of your loved one
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Review from B H (Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy here at Silvermere. Everybody has been friendly, cheerful and all with a smile on their face. I have enjoyed the Bingo, and the entertainers and the film shows; served with tea and cakes half way through. The managers have been helpful.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery HealthcareThank you for your genuine feedback , we are glad you are happy with the care and support we provided to you during your time with us .
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Review from Peter S (Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Silvermere is an excellent care home with both myself and my wife being residents. Care for those suffering from dementia is outstanding as this tragic disease is so difficult to manage with various conditions. The staff are always caring thoughtful and gentle in spite of the many challenges they
often face. As with any organisation there are occasional issues but these are always responded to quickly and carefully either by the senior management or staff when asked.. I could not recommend this Care Home highly enough.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery HealthcareThank you for your inspiring and motivating feedback. You have been an amazing resident and we are happy to continue to care for both of you to the best of our ability.Once again , thank you for your good feedback
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Review from H A (Brother of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to experience the time Visited my brother. Everybody is extremely nice to me from the management to the worker. There is no word to explain the kindness and the compationate to Word and to word The patient. The workers and The Management trained very well How to deal with visitors and The
patients- for future position. Thank You.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery HealthcareThank you very much for your feedback and we are glad that you had a good experience at Silvermere
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Review from Jane G (Daughter of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Silvermere for over 11 years (she moved there in August 2013). We have had numerous managers and staff members over that time, some have been better than others. The current manager has really elevated the attitude and ethos of Silvermere. Both the residents and staff
members seem so much more relaxed and happy. She is a terrific manager. We all hope she stays!
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery HealthcareThank you so much for taking the time to complete a review and thank you for the beautiful comment. I can reassure you that there will be stability in the management team and we will continue to ensure that all our residents receive the best care and treatment that will not just improve their own quality of life but create happiness and a conducive atmosphere for friends and family. I have looked into all the areas you rated in your review and I have put in place measures to improve the quality of care provided in those areas and am sure you will begin to see the improvement as you visit the home. I really appreciate your feedback and review. Thank you.
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Review from Jo C (Daughter of Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy here. She has a lovely room and the staff are very caring and responsive. The new general manager is lovely and very approachable. She mixes well with the residents and is getting to know them all and their needs.
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Review from M G (Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a fall in my house and fell and broke my collarbone. I was living on my own. My neighbours came and helped me. I went to the hospital and my children decided to bring me to Silvermere. When I came here it has all been good. I have nothing but praise to give the home. The new manager has been a
great help and I am happy.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery HealthcareThank you so much for your feedback. We will continue to ensure that you have the best experience at Silvermere Care Home.
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Review from Robert D (Respite Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's a first-class care home. The staff is very helpful and I enjoyed the meals here. I would surely recommend this care home to all my friends. I feel that it was the right decision that I made to come to Silvermere for my stay and I feel now that I have got my strength back.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery HealthcareThank you very much for your review. We will continue to build on top of the outstanding service you received at Silvermere Care Home. We are very glad that your experience at Silvermere has helped you to regain your strength. And we are also mostly grateful for the positive feedback about the food.Once again, thank you for reviewing us, we really appreciate your feedback.
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Review from Kathy O (Daughter of Resident) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have noticed a huge improvement in the general atmosphere here. In the past couple of weeks, so much more going on. Happy atmosphere, more treats in the kitchen all since a particular someone has arrived!
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery HealthcareThank you so much for your review, we are very happy that you have noticed a remarkable change and vibrant atmosphere in Silvermere. We really appreciate your feedback.
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Review from Bunny M (Relative of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Before choosing Silvermere, I thoroughly researched care homes for my Mum, visiting over 8 facilities that often failed CQC inspections. Discovering Silvermere was a relief as it surpassed others in quality and affordability. My Mum moved in in 2013 and received exceptional care, feeling happy and safe
due to the dedicated staff's efforts. They improved her well-being through proper medication and care and we're always in close communication with me about everything. The friendly atmosphere, delicious food, and high cleanliness standards at Silvermere distinguished it. When my blind Uncle needed care, Silvermere provided excellent support. Both my Mum and Uncle valued the caring staff, forming genuine deep relationships. My strong bond with the staff and residents at Silvermere over the years made them feel like a second family, with my Mum preferring the vibrant life there over a live-in carer at her home due to the enriching experiences and joy found at Silvermere.
Reply from Pranav Vaidya, Deputy Manager at Silvermere Care Home - Avery HealthcareDear Bunny, Thank you so much for taking time to review us. We are very pleased to know that you felt that your mum and uncle received exceptional care at Silvermere.
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Review from J D (Granddaughter of Resident) published on 20 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After viewing various local care homes, Silvermere stood out to us as the best fit for my grandmother. Moving her to a care home was never something we thought would happen, but the staff at Silvermere made the transition as smooth as possible for her. Staff are kind, warm and friendly and very knowledgable.
There is a real sense of community with residents being able to socialise and settle at their own pace with support. Nothing is too much trouble. They’ve gone above and beyond to ensure that my grandma has felt safe and looked after and supported us as a family too. The standard of upkeep in the home by far outweighs anywhere else. It has a homely feel and is maintained to an exceptional standard. The outlook on the grounds and the lake is exceptional and provides a lovely haven for residents to sit and enjoy the outside environment. Christmas and birthdays residents are always made to feel that extra bit special.
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Review from Jane E (Power of Attorney of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had to find a care home quickly, without an appointment I decided to call into Silvermere. The receptionist directed me straight through to the general manager, immediately I felt reassured, the cup of tea also helped. My first question was I think I need to book some respite care, what do I do? The
general manager asked me about the situation and let me talk. I left over two hours later with a clear plan in place, including an assessment the following day. I was there four days later settling in a new resident, starting with fish and chips for lunch - perfect.
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Review from S M (Grandson of Resident) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandfather has settled in very well and the team were extremely helpful during this process. They wanted to know a lot about his life. He is very happy and settled.
Reply from Conor Leahy, Client Liaison Manager at Silvermere Care Home - Avery HealthcareThank you so much for taking the time to review us, we are really pleased that your grandfather is settling in and is happy here with us.
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Review from Terry N (Grandson of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I went with my dad to see my grandfather in Silvermere. We weren't too sure what to expect as he has always been against care homes. The staff would give my dad regular updates on how he was and what he had been up to. But actually coming in and seeing my grandfather happy made my day. Sitting chatting
with some other residents about past events. It was nice to see my grandfather so happy. My dad said he was a very quiet man after my grandma past four years ago - never went out and never chatted with anyone. So thank you to all the team who made my grandfather's stay a great one and helped him be himself again.
Reply from James Tabbasam, Manager at Silvermere Care Home - Avery HealthcareThank you for taking the time to review Silvermere Care Home in Cobham and for your amazing 5-star rating. We are so pleased that your grandad had a very good stay and is already looking at further dates to come back. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to provide an exemplary level of care. Best wishes.
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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Silvermere Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Silvermere Care Home - Avery Healthcare is calculated as follows: ( (200 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 223 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Silvermere Care Home - Avery Healthcare is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (3)

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Emanuela Petrescu

Job Title: General Manager

As Care Home Manager at Silvermere, I lead our dedicated team with a clear focus on exceptional, person?centred care. My priority is to ensure every resident feels safe, supported, and truly at home, with care that reflects their individual needs, preferences, and life story. I’m passionate about creating a warm, welcoming environment where families feel confident and residents can flourish. I’d be delighted to personally show you around and share what makes Silvermere such a special place to live..

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Georgina Nutt

Job Title: Deputy Manager

As Deputy Manager at Silvermere, I work closely with our team to uphold the highest standards of care and day?to?day support. I’m committed to ensuring residents receive thoughtful, personalised attention and that our home runs smoothly, safely, and with genuine warmth. Building strong relationships with residents and their families is at the heart of what I do. If you’d like to learn more about life at Silvermere, I’d be happy to help arrange a visit.

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Will Hammond

Job Title: Customer Liaison Manager

As Silvermere’s Client Liaison Manager, I’m here to guide families through every step of the journey—from the first enquiry to settling into life at our home. I take pride in offering clear, compassionate support, helping you explore the care options that best suit your loved one’s needs. My role is to ensure you feel informed, reassured, and welcomed from the very beginning. Please feel free to get in touch to arrange a personal tour and discover the Silvermere difference for yourself.

Frequently Asked Questions about Silvermere Care Home - Avery Healthcare

What types of Care is Silvermere Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Silvermere Care Home - Avery Healthcare have?

There are 70 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Silvermere Care Home - Avery Healthcare?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Silvermere Care Home - Avery Healthcare to the centre of Cobham?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

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