Silvermere Care Home - Avery Healthcare

Redhill Road, Cobham KT11 1EF
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9.8 93 Reviews
  • Silvermere Care Home - Avery Healthcare, Cobham
Overlooking Silvermere Lake, their residential care home is located on the borders of Weybridge and Cobham, enjoying a serene setting amidst the tranquil woodlands of Cobham, just off the A245 Byfleet Road. Positioned directly across from St George’s Hill, known as one of the most exclusive estates in the United Kingdom, this care home in Cobham boasts an enviable location that resonates with those seeking a unique living experience.

Within this Surrey care home, the beautiful atrium café serves as a focal point, where residents and staff engage in conversations while enjoying pots of tea and delightful cakes. The café's fantastic location provides views of the wooded garden and the adjacent lake.

Silvermere Care Home upholds a superior level of companionship, maintaining an exceptionally high standard of residential care and earning recognition as one of the finest dementia care homes in Surrey.

Are you exploring the option of this residential care home? They offer shorter periods of respite care, providing an ideal opportunity to experience life at Silvermere Care Home in Cobham. Couples and companions are warmly welcomed, with their well-being, comfort, and happiness prioritised.

Silvermere residents have various communal spaces, including sociable lounges, a large and pleasantly sunlit conservatory, a bustling café, a cinema room, their own hair salon, and elegant dining rooms. The Surrey care home also features quiet libraries, allowing residents to unwind with a book or access emails from friends and family.

Silvermere is delighted to be at the forefront of its community, hosting a monthly Dementia Memory Cafe in partnership with Surrey Downs Health and Care, as well as ongoing relationships with Alzheimer's Society, Princess Alice Hospice, and local business organisations and schools. The home also hosts a variety of wider community events including its annual Summer Fair and Christmas Market.
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Care Provided by Silvermere Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1575
  • Self-Funded Residential Dementia Care: from £1675
  • RESPITE Self-Funded Residential Care: from £1675
  • RESPITE Self-Funded Residential Dementia Care: from £1775

Fees are based on individual assessment, size and location of rooms

These prices are only a guideline, please contact Silvermere Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Silvermere Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Silvermere Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Glenn Humphrey (Regional Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (70)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Silvermere Care Home - Avery Healthcare Reviews (93)

9.8

Silvermere Care Home - Avery Healthcare has a Review Score of 9.8 (9.789) out of 10, based on 17 reviews in the last 2 years.
Over all time Silvermere Care Home - Avery Healthcare has 93 reviews.

Overall Experience
  • 85
  • 6
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Date Published
  • 93
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Reviewer Connection to Silvermere Care Home - Avery Healthcare
  • 29
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  • 6
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Total of 93, showing 1-20
Review from Jeff G (Son of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Silvermere for respite care and from the first enquiry we made until the day she went back home, the service from everyone at Silvermere has been fantastic. We couldn't have picked a better place to look after mum. The staff, to a person, are amazing. They made mum feel welcome and helped
get her through what was a stressful time. The home is clean and tidy, the food looks and smells great (and mum said it tasted good too) and there was a wide variety of entertainment on offer.


Should we ever require care again, be it respite or something more permanent, I wouldn't hesitate to choose Silvermere.

Reply from Will Hammond, Customer Liaison Manager at Silvermere Care Home - Avery Healthcare
Thank you so much for sharing this thoughtful review. I'm delighted to hear that from your first enquiry through to Mum's return home, you felt fully supported - and I'll be sure to pass your kind…read more
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Review from Amanda A (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been made to feel at home very quickly and easily. The staff are friendly, caring and fun to be with. Dad loves the activities - especially singing! The dog fashion show was a fun engaging event for residents and family.
Reply from Will Hammond, Customer Liaison Manager at Silvermere Care Home - Avery Healthcare
Thank you so much for your lovely review. We're delighted to hear that your dad has settled in so quickly and feels at home. It's wonderful to know he's enjoying the activities, especially the singing…read more
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Review from Lee C (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Silvermere looked after my father for nearly 3 years and made his final years comfortable and full of interest. I am very glad that he had their support up to the end.
Reply from Will Hammond, Customer Liaison Manager at Silvermere Care Home - Avery Healthcare
Thank you so much for your kind words and for taking the time to share your experience. It was a privilege to care for your father during this period of time, and we're deeply honoured to have been…read more
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Review from S T (Friend of Resident) published on 7 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend came to Silvermere for respite care. All the staff have been wonderful they are caring, patient, compassionate and happy. The food is top notch, and there is always entertainment and events going on.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery Healthcare
Thank you so much for this review, we always ensure we deliver high standard of care to promote the safety and wellbeing of our residents.
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Review from Lucy E (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't fault this place.
Amazing care and fantastic staff.
Loads of things to do.
Very friendly and welcoming and kind.
The general manager has been so amazing and helpful.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery Healthcare
Thank you so much for your lovely review, you have not only shown kindness and respect to our staff , but you have also brought energy, passion and fun that brightens the home . Trust that we will…read more
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Review from B H (Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy here at Silvermere. Everybody has been friendly, cheerful and all with a smile on their face. I have enjoyed the Bingo, and the entertainers and the film shows; served with tea and cakes half way through. The managers have been helpful.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery Healthcare
Thank you for your genuine feedback , we are glad you are happy with the care and support we provided to you during your time with us .
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Review from Peter S (Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Silvermere is an excellent care home with both myself and my wife being residents. Care for those suffering from dementia is outstanding as this tragic disease is so difficult to manage with various conditions. The staff are always caring thoughtful and gentle in spite of the many challenges they
often face. As with any organisation there are occasional issues but these are always responded to quickly and carefully either by the senior management or staff when asked.. I could not recommend this Care Home highly enough.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery Healthcare
Thank you for your inspiring and motivating feedback. You have been an amazing resident and we are happy to continue to care for both of you to the best of our ability.Once again , thank you for your…read more
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Review from H A (Brother of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to experience the time Visited my brother. Everybody is extremely nice to me from the management to the worker. There is no word to explain the kindness and the compationate to Word and to word The patient. The workers and The Management trained very well How to deal with visitors and The
patients- for future position. Thank You.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery Healthcare
Thank you very much for your feedback and we are glad that you had a good experience at Silvermere
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Review from Jane G (Daughter of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Silvermere for over 11 years (she moved there in August 2013). We have had numerous managers and staff members over that time, some have been better than others. The current manager has really elevated the attitude and ethos of Silvermere. Both the residents and staff
members seem so much more relaxed and happy. She is a terrific manager. We all hope she stays!
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery Healthcare
Thank you so much for taking the time to complete a review and thank you for the beautiful comment. I can reassure you that there will be stability in the management team and we will continue to…read more
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Review from Jo C (Daughter of Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy here. She has a lovely room and the staff are very caring and responsive. The new general manager is lovely and very approachable. She mixes well with the residents and is getting to know them all and their needs.
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Review from M G (Resident) published on 28 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a fall in my house and fell and broke my collarbone. I was living on my own. My neighbours came and helped me. I went to the hospital and my children decided to bring me to Silvermere. When I came here it has all been good. I have nothing but praise to give the home. The new manager has been a
great help and I am happy.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery Healthcare
Thank you so much for your feedback. We will continue to ensure that you have the best experience at Silvermere Care Home.
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Review from Robert D (Respite Resident) published on 16 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's a first-class care home. The staff is very helpful and I enjoyed the meals here. I would surely recommend this care home to all my friends. I feel that it was the right decision that I made to come to Silvermere for my stay and I feel now that I have got my strength back.
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery Healthcare
Thank you very much for your review. We will continue to build on top of the outstanding service you received at Silvermere Care Home. We are very glad that your experience at Silvermere has helped…read more
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Review from Kathy O (Daughter of Resident) published on 16 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have noticed a huge improvement in the general atmosphere here. In the past couple of weeks, so much more going on. Happy atmosphere, more treats in the kitchen all since a particular someone has arrived!
Reply from Abimbola Olanrewaju, General Manager at Silvermere Care Home - Avery Healthcare
Thank you so much for your review, we are very happy that you have noticed a remarkable change and vibrant atmosphere in Silvermere. We really appreciate your feedback.
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Review from Bunny M (Relative of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Before choosing Silvermere, I thoroughly researched care homes for my Mum, visiting over 8 facilities that often failed CQC inspections. Discovering Silvermere was a relief as it surpassed others in quality and affordability. My Mum moved in in 2013 and received exceptional care, feeling happy and safe
due to the dedicated staff's efforts. They improved her well-being through proper medication and care and we're always in close communication with me about everything. The friendly atmosphere, delicious food, and high cleanliness standards at Silvermere distinguished it. When my blind Uncle needed care, Silvermere provided excellent support. Both my Mum and Uncle valued the caring staff, forming genuine deep relationships. My strong bond with the staff and residents at Silvermere over the years made them feel like a second family, with my Mum preferring the vibrant life there over a live-in carer at her home due to the enriching experiences and joy found at Silvermere.
Reply from Pranav Vaidya, Deputy Manager at Silvermere Care Home - Avery Healthcare
Dear Bunny, Thank you so much for taking time to review us. We are very pleased to know that you felt that your mum and uncle received exceptional care at Silvermere.
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Review from J D (Granddaughter of Resident) published on 20 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After viewing various local care homes, Silvermere stood out to us as the best fit for my grandmother. Moving her to a care home was never something we thought would happen, but the staff at Silvermere made the transition as smooth as possible for her. Staff are kind, warm and friendly and very knowledgable.
There is a real sense of community with residents being able to socialise and settle at their own pace with support. Nothing is too much trouble. They’ve gone above and beyond to ensure that my grandma has felt safe and looked after and supported us as a family too. The standard of upkeep in the home by far outweighs anywhere else. It has a homely feel and is maintained to an exceptional standard. The outlook on the grounds and the lake is exceptional and provides a lovely haven for residents to sit and enjoy the outside environment. Christmas and birthdays residents are always made to feel that extra bit special.
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Review from Jane E (Power of Attorney of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had to find a care home quickly, without an appointment I decided to call into Silvermere. The receptionist directed me straight through to the general manager, immediately I felt reassured, the cup of tea also helped. My first question was I think I need to book some respite care, what do I do? The
general manager asked me about the situation and let me talk. I left over two hours later with a clear plan in place, including an assessment the following day. I was there four days later settling in a new resident, starting with fish and chips for lunch - perfect.
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Review from S M (Grandson of Resident) published on 1 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandfather has settled in very well and the team were extremely helpful during this process. They wanted to know a lot about his life. He is very happy and settled.
Reply from Conor Leahy, Client Liaison Manager at Silvermere Care Home - Avery Healthcare
Thank you so much for taking the time to review us, we are really pleased that your grandfather is settling in and is happy here with us.
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Review from Terry N (Grandson of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I went with my dad to see my grandfather in Silvermere. We weren't too sure what to expect as he has always been against care homes. The staff would give my dad regular updates on how he was and what he had been up to. But actually coming in and seeing my grandfather happy made my day. Sitting chatting
with some other residents about past events. It was nice to see my grandfather so happy. My dad said he was a very quiet man after my grandma past four years ago - never went out and never chatted with anyone. So thank you to all the team who made my grandfather's stay a great one and helped him be himself again.
Reply from James Tabbasam, Manager at Silvermere Care Home - Avery Healthcare
Thank you for taking the time to review Silvermere Care Home in Cobham and for your amazing 5-star rating. We are so pleased that your grandad had a very good stay and is already looking at further…read more
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Review from M C (Nephew of Resident) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely place. Visited my aunty, and what a beautiful home it is. Very friendly staff, and everyone seems very happy residing there. My aunty has already expressed she is exploring to stay permanently. Thank you to the home team.
Reply from Sarah Goswell, Marketing Assistant at Silvermere Care Home - Avery Healthcare
Thank you for taking the time to review Silvermere Care Home in Cobham and for your amazing 5-star rating. We are so pleased that your aunty has soon settled into her new surroundings. Your feedback…read more
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Review from Rebecca F (Friend of Resident) published on 5 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting Silvermere for over five years now to see my friend there. He is now 96 and blind.
I have always found the staff there very helpful and supportive of the extra needs that he requires, as his needs are slightly different due to his sight loss. The building is always bright and clean,
and there is often music playing in the atrium, where they have a refreshment bar that is always stocked with biscuits, cakes, fruits, crisps, and cold drinks, including freshly infused water and two wonderful coffee machines that make really lovely latte's (amongst other styles of course).
They have a good few open days per year, where relatives and friends can come in and share food and music or special events, like Christmas and Easter, and they always hold a fabulous summer BBQ party too. This really is a great time to explore the beautiful gardens there and meet and talk to the other residents and their groups.
I would recommend Silvermere to anyone who needs a care home.
Reply from Sarah Goswell, Marketing Assistant at Silvermere Care Home - Avery Healthcare
Thank you for taking the time to review Silvermere Care Home in Cobham and for your amazing five-star rating. We are delighted with how satisfied you are with our home and the exceptional level of…read more
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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Silvermere Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for Silvermere Care Home - Avery Healthcare is calculated as follows: ( (177 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 199 Ratings = 4.864
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Silvermere Care Home - Avery Healthcare is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.05 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (3)

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Glenn Humphrey

Job Title: Regional Director

At Silvermere Care Home, we are committed to delivering exceptional residential care tailored to each individual. Our approach is rooted in person-centred support, ensuring every resident feels valued, respected, and truly at home. We’d be delighted to welcome you—please feel free to get in touch to arrange a personal tour and experience the Silvermere difference.

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Georgina Nutt

Job Title: Deputy Manager

At Silvermere Care Home, we are committed to delivering exceptional residential care tailored to each individual. Our approach is rooted in person-centred support, ensuring every resident feels valued, respected, and truly at home. We’d be delighted to welcome you—please feel free to get in touch to arrange a personal tour and experience the Silvermere difference.

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Will Hammond

Job Title: Customer Liaison Manager

At Silvermere Care Home, we are committed to delivering exceptional residential care tailored to each individual. Our approach is rooted in person-centred support, ensuring every resident feels valued, respected, and truly at home. We’d be delighted to welcome you—please feel free to get in touch to arrange a personal tour and experience the Silvermere difference.

Frequently Asked Questions about Silvermere Care Home - Avery Healthcare

What types of Care is Silvermere Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Silvermere Care Home - Avery Healthcare have?

There are 70 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Silvermere Care Home - Avery Healthcare?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Silvermere Care Home - Avery Healthcare to the centre of Cobham?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silvermere Care Home - Avery Healthcare to verify any information. View our terms and conditions. Silvermere Care Home - Avery Healthcare has an Enhanced Service - more info.