Silvermere Care Home - Avery Healthcare

Redhill Road, Cobham KT11 1EF
Review Us
9.9 92 Reviews
  • Silvermere Care Home - Avery Healthcare, Cobham
Overlooking Silvermere Lake, their residential care home is located on the borders of Weybridge and Cobham, enjoying a serene setting amidst the tranquil woodlands of Cobham, just off the A245 Byfleet Road. Positioned directly across from St George’s Hill, known as one of the most exclusive estates in the United Kingdom, this care home in Cobham boasts an enviable location that resonates with those seeking a unique living experience.

Within this Surrey care home, the beautiful atrium café serves as a focal point, where residents and staff engage in conversations while enjoying pots of tea and delightful cakes. The café's fantastic location provides views of the wooded garden and the adjacent lake.

Silvermere Care Home upholds a superior level of companionship, maintaining an exceptionally high standard of residential care and earning recognition as one of the finest dementia care homes in Surrey.

Are you exploring the option of this residential care home? They offer shorter periods of respite care, providing an ideal opportunity to experience life at Silvermere Care Home in Cobham. Couples and companions are warmly welcomed, with their well-being, comfort, and happiness prioritised.

Silvermere residents have various communal spaces, including sociable lounges, a large and pleasantly sunlit conservatory, a bustling café, a cinema room, their own hair salon, and elegant dining rooms. The Surrey care home also features quiet libraries, allowing residents to unwind with a book or access emails from friends and family.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1500
  • Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1650

Fees are based on individual assessment, size and location of rooms

These prices are only a guideline, please contact Silvermere Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Abimbola Olanrewaju (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (70)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Silvermere Care Home - Avery Healthcare Reviews (92)

9.9

Silvermere Care Home - Avery Healthcare has a Review Score of 9.9 (9.856) out of 10, based on 16 reviews in the last 2 years.
Over all time Silvermere Care Home - Avery Healthcare has 92 reviews.

Overall Experience
  • 84
  • 6
  • 2
  • 0
  • 0
Date Published
  • 92
  • 7
  • 13
  • 16
  • 76
Reviewer Connection to Silvermere Care Home - Avery Healthcare
  • 29
  • 11
  • 11
  • 6
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 92, showing 21-40
Review from Charles C (Son of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great care home with exceptional care. The manager has great knowledge and his staff follows his lead. My mother is very happy here and enjoys residing at Silvermere Care Home. Thanks to the Silvermere team.
Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home in Cobham and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is a true pleasure to have your mother as a part of our loving care community. Best wishes.

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Review from A F (Stepson of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my dad today, and I just wanted to say thank you, Silvermere staff. My dad is so happy there and has made so many friends. He absolutely loves the staff. It is so nice to see him happy and involved in activities. Such a difference from when he was at home.
Reply from Elizabeth Kirby, Recruitment coordinator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home in Cobham. We are delighted to hear how happy you are with the care and experience your dad has received from our dedicated staff team since being a part of our loving care community. It is nice to know that your dad has now settled into his new surroundings and made some friends. Best wishes.

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Review from Patricia C (Sister of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was unable to continue loving at home once her husband died. She realised a relocation to be near her family was necessary. On her behalf, I viewed Silvermere and was impressed. They could provide the level of support she requires and a room was available so I reserved a place for her without
hesitation. Arriving here four months ago, she appreciates the improvement in her quality of life and her well-being. From being frail she is now eating and sleeping well. Making new friends is helping her regain her self-esteem and she really enjoys our frequent visits and the time we spend together. A big thank you to the Silvermere team.
Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home in Cobham and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your sister has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. It is pleasing to hear that your sister's well-being has improved now she has settled into her new surroundings, and she is making firm friends/acquaintances. Thank you for your kind words, best wishes.

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Review from Sue D (Daughter of Resident) published on 6 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been living at Silvermere for the last 18 months. I have previously posted about how happy we have been with all aspects of their care there. Sadly my mum died recently.
Once again Silvermere went above and beyond what could be expected.
Mum's carers came into her room to see her
in her final hours and she loved seeing them. When she had died they shared tears with us and my father.
Their compassion extended to my sister and me. We were offered buckets full of tea and hugs and anything else we needed.
Finally as Mum left the building with the undertakers the staff lined the hallway to say goodbye, Even though several of them had finished their shifts a couple of hours earlier, they stayed behind to say goodbye to her. We were really touched by this.
They came to her funeral and have continued to support us all.
In fact, I now feel that the staff are more like friends than anything else.
On Mum's behalf, THANK YOU, Silvermere.
Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home. We are delighted to hear such positive feedback about our home. It was a true pleasure to care for your mother and continue to provide exceptional care to your father. She is greatly missed throughout our community, and we are always here to continue to provide support to your family. We are so pleased to read your comments and I am so glad we were there for you in your time of need. Best Wishes.

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Review from T H (Daughter of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Silvermere Care Home is a wonderful place. It is set in woodland next to a lake. The moment my mother stepped through the doors, she was happy.
The staff are vigilant and caring. Making sure residents are comfortable but offering independence too. Residents smile and look comfortable and content. They
have an exquisite atrium with a lake view, a variety of public lounges, a cinema and a beautiful garden.
Care is second to none. Everyone supports the needs of each individual resident. The staff are empathetic and sensitive in their care.
Medical requirements are carefully monitored. A varied activity programme is offered daily for residents to opt into by choice, from armchair exercises to singing and beyond, with a selection of outings. Visitors are welcome at all times.
Meals are a magical experience. Silver service three-course lunches are a joy each day with a trained chef and a keen eye on dietary needs.
The management team offer a hands-on approach. They are always there for residents.
Reply from James Tabbasam, Home Manager at Silvermere Care Home - Avery Healthcare

Thank you for your kind words and the full review you sent me. I would like to express a big thank you for all that you do for Silvermere Care Home and the support you give the residents with our activity programme. It is a true pleasure to look after your mother in the loving care community that we create. I will be sure to pass your heartfelt comments on to the rest of the staff team. Best wishes.

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Review from David W (Son of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was admitted initially for respite and then nursing care. The manager was incredibly flexible and helpful since conditions, dates and needs were continuously changing. The staff who cared for Mum all showed real affection and care for her health and welfare and always greeted us with smiles. The
rooms were really well cleaned, and the staff were all happy and enthusiastic as well as caring.
I can’t speak too highly of all that they did for my mum.
Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home in Cobham. It was a pleasure to care for your mum for the time she was here and she will be greatly missed. Our highly trained staff go above the standards daily to provide exceptional care and meet each individual care requirement. We are delighted to hear such wonderful words about our staff and home facilities. I will be sure to pass on the positive feedback to the rest of the team. Best Wishes.

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Review from L E (Daughter-in-law of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been at Silvermere Care Home for nearly four months and is very happy to be there. He is looked after very well and is always involved in the many activities. Every time I have visited staff are all so friendly and caring. I have met the management team, who are always around and
have such a great rapport with the residents.
Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home in Cobham. It is a true pleasure to care for your father-in-law and we are delighted to hear how well he has settled into our community. Our staff team go above the standards each day to ensure our residents live a happy and worry-free life and we highly appreciate such wonderful words about our staff. We look forward to seeing you on your next visit. Best Wishes.

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Review from Brian H (Brother of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Silvermere has been looking after my sister since December 2021, and I have been extremely happy with the care and attention that she has received from the management and staff. However, she is being relocated to another home because it is more convenient for visiting.
Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home in Cobham. It was a pleasure to care for your sister during her stay with us and we are glad that this was a comfortable and happy experience for her. Our staff team goes above the standards daily to meet individual care needs whilst creating a fun and loving care community. She is welcome back anytime. Best Wishes.

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Review from B J (Granddaughter of Resident) published on 15 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Silvermere Care Home is a lovely care home that cares for my grandmother very well. She is so happy when I visit her. The atmosphere is a lovely place, and all staff are happy. The home is run by a very caring manager.
Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home in Cobham and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided on a daily basis by our staff team. It is a true pleasure to have your grandmother living with us in the loving care community that we create. We look forward to seeing you on your next visit. Best wishes.

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Review from Anthony S (Respite Resident) published on 2 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was a resident for just a week - reason was to give my wife a peaceful first week of chemotherapy after operation for breast cancer. I was not in Silvermere for any personal, medical condition. I spent my week mainly in my room
Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home. We are delighted that you chose to spend your respite stay with us, in the loving, care community that we create. Best wishes.

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Review from K H (Sister of Resident) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Silvermere has been the home to my sister for two years. She moved into the home during the pandemic and has loved it. My sister enjoys all the activities that are provided there, and the team there are so wonderful.
I am updated daily with all changes with my sister and keep in contact with the management
team. The home is run by a wonderful, dedicated individual, and nothing is a problem for him or his team. I would highly recommend Silvermere, and the views are beautiful.
Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your wonderful 5-star ratings. We are very delighted to hear how satisfied you are with our home and the care provided by our dedicated team. It is great to hear how well your sister has settled into her new home and how she has created companionships within the care community. We look forward to seeing you on your next visit. Best Wishes.

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Review from S D (Daughter of Resident) published on 18 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were great through Covid and during the end of life period. Dedicated, empathetic and good quality care. Silvermere has a lovely garden area and they use it well. Great activities and long term care staff. You pay 5-star fees, but you get the care to go with that.
Reply from James Tabbasam, Home Manager at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for these kind words. We strive to provide the best care where possible, and our team here take great provide in delivering high standards of care. It was a pleasure to have your loved one here for many years, and she will be greatly missed. Best wishes.

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Review from M B (Son of Resident) published on 13 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed to get some respite care urgently last weekend, despite me calling on a Saturday morning at 8 am, all of the staff I spoke to couldn’t have been more helpful, and by 2 pm, my mother was comfortable in her new room, safe and sound. Many thanks to everyone for making this difficult time
go as smoothly as it could.
Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the exceptional level of care our staff team provide daily, giving you and your family peace of mind. It was a pleasure to have your mother stay with us, she is welcome back anytime. Best wishes.

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Review from Charlotte B (Granddaughter of Resident) published on 26 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have recently visited my grandmother, who has been at Silvermere for some time. The reception I recieved was faultless, and even though we all still have to be aware of Covid regulations, this was carried out smoothly and effectively. The care staff were amazing and treated my grandmother with such
dignity and respect. I did have the pleasure of meeting the manager, who answered all my questions in a knowledgeable and professional way, and gave me such reassurance that my grandmother is extremely happy and well cared for. Thank you to all for your continued care and support.
Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star rating. We are delighted to hear how satisfied you are with your recent visit to the home, our housekeeping team take great pride in making the home a clean, welcoming environment for residents and visitors alike. Your feedback is truly invaluable to us and our staff team, who go over and above the standards daily, in order to provide an excellent level of care. I will be sure to pass on your kind comments to the rest of the team. We look forward to seeing you on your next visit. Best wishes.

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Review from Joseph T (Son of Resident) published on 25 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Silvermere since August 2020. He has settled in very well and has made many friends since moving in. He loves the carers and all the staff there. He always speaks so highly of the support he receives. I know it's not always easy, but they do a fantastic job.
Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star review. We are delighted to hear that your father is happy and settled in the loving care community that we create, giving you and your family the peace of mind that you deserve. I will be sure to pass your comments on to the rest of the team. Best wishes.

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Review from Tania S (Sister of Resident) published on 25 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very nice carers there at Silvermere. The dedication and the passion are superb.
They look after my brother so well, and I am so glad to know he is happy and looked after.
He is always so happy when I visit him.
Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star review. Our staff team go above the standards daily to deliver exceptional care, whilst creating a warm and welcoming community that our residents live within. I will be sure to pass on your kind words to the rest of the team. Look forward to seeing you on your next visit. Best wishes.

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Review from Tom S (Son of Resident) published on 12 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived at Silvermere for three years now and is very looked after and is very happy there. She has made many friends and always loves the activities.
Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star review. We are delighted to hear such kind words about our home and the staff. The well-being of our residents is our primary concern, and we host a variety of activities daily; we are so pleased that the activities are well received. It is a pleasure to have your mother living with us in the loving care community that we create. Best wishes.

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Review from Carmen S (Daughter of Resident) published on 6 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Silvermere Care Home is a lovely place and my father is very happy there. My father moved into Silvermere two years ago and is well looked after. My father always tells me how nice the team is and everyone is so helpful.
Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home and for your amazing 5-star review. We are delighted to hear such wonderful feedback about our home. I will be sure to pass on your kind words to the rest of the team. It is a pleasure to have your father staying with us as part of our warm and welcoming community, giving you and your family the peace of mind that you deserve. Best wishes, Rachel.

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Review from Karen H (Daughter of Resident) published on 5 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father never thought he would move to a care home however as his health deteriorated he had to move to a care home. We chose Silvermere Care Home as from the very first visit to Silvermere he absolutely loved it. He has so much fun living there and is always so happy when I visit him. My father always
tells me how lovely the staff are all there. They all do an amazing job.
Reply from Rachel Aran, Marketing Administrator at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home. Our staff team go above the standards daily to deliver exceptional care, whilst creating a warm and welcoming community that our residents live within. We are so pleased to hear how happy and settled your father is, it is a true pleasure to have him here. We look forward to seeing you on your next visit. Best wishes.

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Review from Jack H (Son of Resident) published on 21 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Silvermere for around 4-years now and is absolutely so happy there. She loves all activities provided, and the staff are so wonderful there. All staff, from the management to the housekeepers, are fantastic. Thank you all for caring for my mother so well.
Reply from Ryan Farrelly, Marketing Assistant at Silvermere Care Home - Avery Healthcare

Thank you for taking the time to review Silvermere Care Home. Your kind words about our staff team are truly invaluable to us. I will be sure to pass on the positive feedback to the rest of the team. It is a pleasure to have your mother here, and we are delighted to hear how well she has settled into our warm and welcoming community. We look forward to seeing you on your next visit. Best Wishes.

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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Silvermere Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.856 for Silvermere Care Home - Avery Healthcare is calculated as follows: ( (165 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 187 Ratings = 4.856
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Silvermere Care Home - Avery Healthcare is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (2)

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Abimbola Olanrewaju

Job Title: Home Manager

At Silvermere Care Home, we are committed to delivering exceptional residential care tailored to each individual. Our approach is rooted in person-centred support, ensuring every resident feels valued, respected, and truly at home. We’d be delighted to welcome you—please feel free to get in touch to arrange a personal tour and experience the Silvermere difference.

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Will Hammond

Job Title: Customer Liaison Manager

At Silvermere Care Home, we are committed to delivering exceptional residential care tailored to each individual. Our approach is rooted in person-centred support, ensuring every resident feels valued, respected, and truly at home. We’d be delighted to welcome you—please feel free to get in touch to arrange a personal tour and experience the Silvermere difference.

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