Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Crossroads House

stars
stars 25 March 2024
My Mother-in-Law has been a resident at Crossroads House for 2.5 years. When the family visits we always see how kind and caring the staff are with residents, being cheery and chatty and responding to their individual needs. The family is thankful to all the staff at Crossroads House for their
dedication and commitment to their jobs.
Review from Julia M (Daughter-in-law of Resident/Service User)
stars
stars 19 January 2016
Our greeting from staff on arrival was very friendly. We were there for the afternoon tea round but was not offered refreshment. Could have travelled some distance and would have been nice to have been offered a cup of tea. Also noticed that there were no hand sanitisers at the entrance door. One
could be placed outside the main entrance door to use on arrival and on departure.
Review from Jeffrey P (Friend of Resident/Service User)