Submit a Review for Argentum Lodge Care Home
81 Silver Street, Nailsea, Bristol, BS48 2DS
View full details of Argentum Lodge Care HomeLatest Reviews for Argentum Lodge Care Home
15 March 2026
My Dad was at Argentum for about 15 months. The staff are very professional and caring and treated Dad with dignity and kindness. They encouraged Dad to join activities and socialise, but also respected his wishes, when he didn't want to. Due to Dad's illnesses, he had frequent falls - we were
always informed when this happened and kept up to date. The staff did all they could to help with fall prevention - room adaptations, arranging an OT visit, frequent monitoring, etc.
The staff were always very friendly to me and my family and I cannot recommend Argentum Lodge highly enough.
24 February 2026
Since my mother first went into the carehome in July 2024 my mother seems to be upset and not over happy being in there, each time we visit it changes but maybe that is down to her Dementia, upto her addmitance to hospital in the middle of Febuary 2026 after as we have been told woken up in the
middle of the night and slipped ? fell and broken her hip joint, in my opinion this could of been prevented now i ask a few questions, why was the alarm mat underneath the bed for several months and not being used ? why do they never make sure her lanyard alarm never on, proven by picks, why no walking sticks in view, why very little use of walking frame, why she was not supervised to take her inhallers properly, in my opinion if the care home did the job that over £6,000 a month pays for my mother would NOT be in palative care. To be honest shop around for a care home ALWAYS REMEMBER PREVENTATIVE MEASURES ARE BETTER THAN CURE.
26 January 2026
Water jugs not always filled and not always serviettes.
Apart from entertainment in lounge, Christmas singers, I haven't been offered any other activities.
Because of the position of the light switches I can't operate them from my bed.
Apart from this it's a very good experience staying here for
respite.
Very pleasant and caring staff.
16 January 2026
Mum has been in Argentum Lodge since the end of March 2025 and has settled in well. Unfortunately she had suffered a tragic bereavement shortly before she moved in as well as having to move out of her previous residential home in Devon due to it being shut down. This meant she took a while to get
into the swing of life in Argentum and join in with the various activities. However, she did and soon made friends with some of the other residents and staff, thanks to the care and patience of the staff who encouraged Mum to integrate and join in.
The staff are caring, friendly and helpful, particularly the nursing staff, J and A who deserve special acknowledgement and thanks.
Meds are effectively administered and the premises always appear clean and warm.
One thing that Mum does occasionally comment on is the small size of some of the meals.
Thanks to the whole team for looking after Mum, it is much appreciated.
24 December 2025
Lovely home with great service. Tea and biscuits
Spacious rooms and good facilities
Staff are helpful and attentive
Thank you
Based in Nailsea so a short walk from the centre of town where plenty of amenities
24 December 2025
My mother has been in Argentum since August this year. She has settled in well. The staff have shown her extreme kindness and patience at all times. The activities are great fun and bring laughter to those that attend. We are kept informed about mum's wellbeing and can speak to anyone at anytime if
we have any concerns.
The staff are always smiling and I always feel welcomed when visiting.
Thank you so much for all you are doing for her. We certainly feel she is in safe hands.
24 December 2025
Jess and her team have been looking after mum for only 2 days and I can tell that she feels at home already. Rob had been helping to prepare her room even before she arrived - putting up pictures and a mirror and moving furniture. Alvin welcomed her as soon as she was in her room and took careful
notes about her preferred daily routine. He was at pains to tell her that she was the boss and should let the team at Argentum know how she would like to be helped. Today Joy had helped mum to get ready for the day and commented to me how good mum's skin was. Everyone I have met here has been thoughtful and attentive and caring. Thank you Argentum for looking after mum so well.
22 December 2025
My mum has been in this care home since July 2024, and she loves it there, The staff that care for the residents are brilliant, Nothing is to much trouble, I know my mum is well looked after 24/7, and I have piece of mind knowing she is safe and well.
22 December 2025
All the staff are very friendly and always very helpful.
Mums room is always clean and she seems to be happy
Food menu is very varied and seems to be good quality.
Always lots going on on there's always something for the residents to do, from colouring , jigsaws and weekly entertainment.
Thank
you
22 December 2025
Argentum is a breath of fresh air, mum was welcomed by Joy following 4 weeks in hospital - Joy was extremely caring and helped mum settle into her new surroundings. All the staff are of a very high standard and it's clear there is an excellent management structure in place.
22 December 2025
My father is so well looked after , the staff are very thoughtful kind and attentive
Shini the nurse is a joyful and caring , Helen and her team run fabulous activities in the afternoon and are so enjoyable and interactive for the residents .
We have peace of mind knowing Dad is in the best
place living with Dermentia .
18 December 2025
Argentum is friendly and welcoming. Mum is being cared for well. She has improved since moving to the home in June. She is happy and content. She appears to enjoy the entertainment and has made friends. It is reassuring to know she is being cared for.
18 December 2025
We feel that the home has a wonderful atmosphere. All the staff are really caring, friendly and helpful. My Mum says the food is delicious. Also, my Mum has very much enjoyed many of the activities over the last few months. We feel that her health and wellbeing have been very well supported. Thank
you!
16 December 2025
As a family we cannot speak highly enough of the staff at Argentum- they are so caring not just of my father but also us as a family.
They go above and beyond to keep us updated and to bring the best quality of life to their residents.
20 October 2025
The care my mother in law received was 2nd to none. I work in the care sector myself and the way the staff treated everyone including families was exceptional and welcoming. It's a shame mother in law arrived at end of life as she had enjoyed the care she received if she got there sooner. All staff
should be proud of themselves for the fantastic work they do from care, janitorial and through to management. A big well done from me a fellow care worker and district Councillor
25 September 2025
Thoroughly recommend Argentum Lodge, all the staff were so kind and caring towards my mum and to us. The home has a lovely, welcoming and homely atmosphere. The accommodation was clean and comfortable. Mum last days here were very happy and I shall treasure those memories.
01 September 2025
I am very happy with the nurses and office staff, all are so kind and helpful. Nothing is too much trouble. Even arranged a birthday cake, which is more helpful than you would expect. The staff at Argentum is A1. Everyone seems so happy here, even the families visiting.
01 September 2025
My husband was originally there for respite care after being in hospital but my daughter and I have been so impressed with all aspects of Argentum Lodge that he is now a permanent resident. All the staff are approachable and make the effort to interact with the residents and there is plenty of
varied activities and entertainment for the residents. It gives me peace of mind knowing my husband is in good hands.
29 July 2025
First class facility professionally run with excellent staff who really care about the residents. Food is first class and the whole place is spotless and clean. The residents also are very well entertained on a daily basis and finally the management team lead by the home manager is very good and
extremely helpful.
17 July 2025
Thanks for your office and patience with my mum.
Latest Reviews for Argentum Lodge Care Home
15 March 2026
My Dad was at Argentum for about 15 months. The staff are very professional and caring and treated Dad with dignity and kindness. They encouraged Dad to join activities and socialise, but also respected his wishes, when he didn't want to. Due to Dad's illnesses, he had frequent falls - we were
always informed when this happened and kept up to date. The staff did all they could to help with fall prevention - room adaptations, arranging an OT visit, frequent monitoring, etc.
The staff were always very friendly to me and my family and I cannot recommend Argentum Lodge highly enough.
24 February 2026
Since my mother first went into the carehome in July 2024 my mother seems to be upset and not over happy being in there, each time we visit it changes but maybe that is down to her Dementia, upto her addmitance to hospital in the middle of Febuary 2026 after as we have been told woken up in the
middle of the night and slipped ? fell and broken her hip joint, in my opinion this could of been prevented now i ask a few questions, why was the alarm mat underneath the bed for several months and not being used ? why do they never make sure her lanyard alarm never on, proven by picks, why no walking sticks in view, why very little use of walking frame, why she was not supervised to take her inhallers properly, in my opinion if the care home did the job that over £6,000 a month pays for my mother would NOT be in palative care. To be honest shop around for a care home ALWAYS REMEMBER PREVENTATIVE MEASURES ARE BETTER THAN CURE.
26 January 2026
Water jugs not always filled and not always serviettes.
Apart from entertainment in lounge, Christmas singers, I haven't been offered any other activities.
Because of the position of the light switches I can't operate them from my bed.
Apart from this it's a very good experience staying here for
respite.
Very pleasant and caring staff.
16 January 2026
Mum has been in Argentum Lodge since the end of March 2025 and has settled in well. Unfortunately she had suffered a tragic bereavement shortly before she moved in as well as having to move out of her previous residential home in Devon due to it being shut down. This meant she took a while to get
into the swing of life in Argentum and join in with the various activities. However, she did and soon made friends with some of the other residents and staff, thanks to the care and patience of the staff who encouraged Mum to integrate and join in.
The staff are caring, friendly and helpful, particularly the nursing staff, J and A who deserve special acknowledgement and thanks.
Meds are effectively administered and the premises always appear clean and warm.
One thing that Mum does occasionally comment on is the small size of some of the meals.
Thanks to the whole team for looking after Mum, it is much appreciated.
24 December 2025
Lovely home with great service. Tea and biscuits
Spacious rooms and good facilities
Staff are helpful and attentive
Thank you
Based in Nailsea so a short walk from the centre of town where plenty of amenities
24 December 2025
My mother has been in Argentum since August this year. She has settled in well. The staff have shown her extreme kindness and patience at all times. The activities are great fun and bring laughter to those that attend. We are kept informed about mum's wellbeing and can speak to anyone at anytime if
we have any concerns.
The staff are always smiling and I always feel welcomed when visiting.
Thank you so much for all you are doing for her. We certainly feel she is in safe hands.
24 December 2025
Jess and her team have been looking after mum for only 2 days and I can tell that she feels at home already. Rob had been helping to prepare her room even before she arrived - putting up pictures and a mirror and moving furniture. Alvin welcomed her as soon as she was in her room and took careful
notes about her preferred daily routine. He was at pains to tell her that she was the boss and should let the team at Argentum know how she would like to be helped. Today Joy had helped mum to get ready for the day and commented to me how good mum's skin was. Everyone I have met here has been thoughtful and attentive and caring. Thank you Argentum for looking after mum so well.
22 December 2025
My mum has been in this care home since July 2024, and she loves it there, The staff that care for the residents are brilliant, Nothing is to much trouble, I know my mum is well looked after 24/7, and I have piece of mind knowing she is safe and well.
22 December 2025
All the staff are very friendly and always very helpful.
Mums room is always clean and she seems to be happy
Food menu is very varied and seems to be good quality.
Always lots going on on there's always something for the residents to do, from colouring , jigsaws and weekly entertainment.
Thank
you
22 December 2025
Argentum is a breath of fresh air, mum was welcomed by Joy following 4 weeks in hospital - Joy was extremely caring and helped mum settle into her new surroundings. All the staff are of a very high standard and it's clear there is an excellent management structure in place.
22 December 2025
My father is so well looked after , the staff are very thoughtful kind and attentive
Shini the nurse is a joyful and caring , Helen and her team run fabulous activities in the afternoon and are so enjoyable and interactive for the residents .
We have peace of mind knowing Dad is in the best
place living with Dermentia .
18 December 2025
Argentum is friendly and welcoming. Mum is being cared for well. She has improved since moving to the home in June. She is happy and content. She appears to enjoy the entertainment and has made friends. It is reassuring to know she is being cared for.
18 December 2025
We feel that the home has a wonderful atmosphere. All the staff are really caring, friendly and helpful. My Mum says the food is delicious. Also, my Mum has very much enjoyed many of the activities over the last few months. We feel that her health and wellbeing have been very well supported. Thank
you!
16 December 2025
As a family we cannot speak highly enough of the staff at Argentum- they are so caring not just of my father but also us as a family.
They go above and beyond to keep us updated and to bring the best quality of life to their residents.
20 October 2025
The care my mother in law received was 2nd to none. I work in the care sector myself and the way the staff treated everyone including families was exceptional and welcoming. It's a shame mother in law arrived at end of life as she had enjoyed the care she received if she got there sooner. All staff
should be proud of themselves for the fantastic work they do from care, janitorial and through to management. A big well done from me a fellow care worker and district Councillor
25 September 2025
Thoroughly recommend Argentum Lodge, all the staff were so kind and caring towards my mum and to us. The home has a lovely, welcoming and homely atmosphere. The accommodation was clean and comfortable. Mum last days here were very happy and I shall treasure those memories.
01 September 2025
I am very happy with the nurses and office staff, all are so kind and helpful. Nothing is too much trouble. Even arranged a birthday cake, which is more helpful than you would expect. The staff at Argentum is A1. Everyone seems so happy here, even the families visiting.
01 September 2025
My husband was originally there for respite care after being in hospital but my daughter and I have been so impressed with all aspects of Argentum Lodge that he is now a permanent resident. All the staff are approachable and make the effort to interact with the residents and there is plenty of
varied activities and entertainment for the residents. It gives me peace of mind knowing my husband is in good hands.
29 July 2025
First class facility professionally run with excellent staff who really care about the residents. Food is first class and the whole place is spotless and clean. The residents also are very well entertained on a daily basis and finally the management team lead by the home manager is very good and
extremely helpful.
17 July 2025
Thanks for your office and patience with my mum.