Argentum Lodge Care Home

81 Silver Street, Nailsea, Bristol BS48 2DS
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9.7 73 Reviews
  • Argentum Lodge Care Home, Bristol
Argentum Lodge is a relaxed, friendly and welcoming home providing high-quality professional care for the elderly. Located in Nailsea, Bristol, they offer a variety of care including Residential, Nursing, Dementia and Respite care.

As a team, they strive to ensure that all residents are given the opportunity to improve their quality of life by providing a safe and comfortable environment. Staff do all they can to help residents maintain their relationships and have a "virus-proof” visitor room in which relatives are welcome to visit their loved ones without fear of spreading infection.

All of the 56 bedrooms have en-suite bathrooms. The rooms are fully furnished, although residents are encouraged to bring personal items with them, large or small, to make their new space feel like home from day one.

With great facilities and a fantastic activities programme, there’s never a dull day at Argentum Lodge. Through their dedicated Activity Co-Ordinators, they offer something for everyone.

At Argentum Lodge, there is the option of a garden room which has patio doors that open to the communal gardens. The residents use the gardens for many reasons; relaxing in the sunshine, celebrating an occasion with their friends and families or to enjoy some relaxing gardening. All residents are encouraged to pursue their hobbies and interests where possible.

Argentum Lodge is dedicated to supporting various charities and is always eager to support new ones. If you wish to initiate a function for a charity close to your heart please discuss it with the Home Manager.
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Care Provided by Argentum Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Please contact the home to organise an assessment with one of our experienced clinical leads.


We can then give an accurate average weekly fee.

Contact Argentum Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Argentum Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jessica Hawker (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (56)
  • Single Rooms with Ensuite Wet Room (56)

Argentum Lodge Care Home Reviews (73)

9.7

Argentum Lodge Care Home has a Review Score of 9.7 (9.741) out of 10, based on 41 reviews in the last 2 years.
Over all time Argentum Lodge Care Home has 73 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Argentum Lodge Care Home
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Total of 73, showing 1-20
Review from T W (Son of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Jess and her team have been looking after mum for only 2 days and I can tell that she feels at home already. Rob had been helping to prepare her room even before she arrived - putting up pictures and a mirror and moving furniture. Alvin welcomed her as soon as she was in her room and took careful notes
about her preferred daily routine. He was at pains to tell her that she was the boss and should let the team at Argentum know how she would like to be helped. Today Joy had helped mum to get ready for the day and commented to me how good mum's skin was. Everyone I have met here has been thoughtful and attentive and caring. Thank you Argentum for looking after mum so well.
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeHi Trevor- what a beautiful review of your experience at Argentum already! I will share this feedback with the team- I love the comment about being the 'boss' :)- Jessica
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Review from Linda B (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in this care home since July 2024, and she loves it there, The staff that care for the residents are brilliant, Nothing is to much trouble, I know my mum is well looked after 24/7, and I have piece of mind knowing she is safe and well.
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeHi Linda, Thank you for a wonderful review, your words mean everything to us, we are so pleased you are happy with the care at our Home-Jessica
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Review from Cressida R (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and always very helpful.
Mums room is always clean and she seems to be happy
Food menu is very varied and seems to be good quality.
Always lots going on on there's always something for the residents to do, from colouring , jigsaws and weekly entertainment.
Thank
you
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeThank you Cressida, what lovely words about our home, Its a pleasure caring for mum, as always e really appreciate the feedback-Thank you- Jessica
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Review from J B (Son of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Argentum is a breath of fresh air, mum was welcomed by Joy following 4 weeks in hospital - Joy was extremely caring and helped mum settle into her new surroundings. All the staff are of a very high standard and it's clear there is an excellent management structure in place.
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeThank you Jason! What a lovely review, I am so glad to hear your experience has been so positive!- I will share the feedback with Joy and the team -Jessica
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Review from Stephanie H (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is so well looked after , the staff are very thoughtful kind and attentive
Shini the nurse is a joyful and caring , Helen and her team run fabulous activities in the afternoon and are so enjoyable and interactive for the residents .


We have peace of mind knowing Dad is in the best place

living with Dermentia .
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeThank you! What a lovely review, I am so glad to hear your experience has been so positive!- I will share the feedback with Joy and the team -Jessica
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Review from D B (Son of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Argentum is friendly and welcoming. Mum is being cared for well. She has improved since moving to the home in June. She is happy and content. She appears to enjoy the entertainment and has made friends. It is reassuring to know she is being cared for.
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeHi DB, Thank you for sharing your experience with us! Mum really does enjoy the varied activities! We appreciate your feedback and I will share the kind words with our staff team today!- Jessica Hawker
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Review from Sarah G (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We feel that the home has a wonderful atmosphere. All the staff are really caring, friendly and helpful. My Mum says the food is delicious. Also, my Mum has very much enjoyed many of the activities over the last few months. We feel that her health and wellbeing have been very well supported. Thank you!
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeHello Sarah, Thank you ever so much for your review, Its lovely to hear your kind words about the staff and atmosphere! I will share this lovely review with the staff team today-Jessica Hawker
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Review from Jane F (Daughter of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we cannot speak highly enough of the staff at Argentum- they are so caring not just of my father but also us as a family.
They go above and beyond to keep us updated and to bring the best quality of life to their residents.
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeThank you very much Jane for a lovely review! its a pleasure to care for dad, I will share your feedback with the team today-Jessica
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Review from Tim S (Son-in-law of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mother in law received was 2nd to none. I work in the care sector myself and the way the staff treated everyone including families was exceptional and welcoming. It's a shame mother in law arrived at end of life as she had enjoyed the care she received if she got there sooner. All staff
should be proud of themselves for the fantastic work they do from care, janitorial and through to management. A big well done from me a fellow care worker and district Councillor
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeHi Tim,
Thank you ever so much for your lovely review! it was a pleasure to care for your relative! I will share the lovely feedback with our team today-Jessica
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Review from C S (Daughter of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thoroughly recommend Argentum Lodge, all the staff were so kind and caring towards my mum and to us. The home has a lovely, welcoming and homely atmosphere. The accommodation was clean and comfortable. Mum last days here were very happy and I shall treasure those memories.
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Review from Shirley C (Wife of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the nurses and office staff, all are so kind and helpful. Nothing is too much trouble. Even arranged a birthday cake, which is more helpful than you would expect. The staff at Argentum is A1. Everyone seems so happy here, even the families visiting.
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeThank you for sharing your experience with us, it was great to be able to celebrate your anniversary and your husbands birthday here at Argentum! I will share your lovely review with all of our staff team.
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Review from J M (Wife of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was originally there for respite care after being in hospital but my daughter and I have been so impressed with all aspects of Argentum Lodge that he is now a permanent resident. All the staff are approachable and make the effort to interact with the residents and there is plenty of varied
activities and entertainment for the residents. It gives me peace of mind knowing my husband is in good hands.
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeThank you for a wonderful review of Our Home, Its a pleasure to care for your husband! I will share the lovely words with our team today.
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Review from R H (Son of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First class facility professionally run with excellent staff who really care about the residents. Food is first class and the whole place is spotless and clean. The residents also are very well entertained on a daily basis and finally the management team lead by the home manager is very good and extremely
helpful.
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeThank you for a lovely review! We really appreciate the feedback, its a pleasure caring for dad
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Review from N W (Son of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thanks for your office and patience with my mum.
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeThank you for your review, much appreciated- Its a pleasure to care for mum
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Review from Karen J (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although admitted on 21st and died 24th May, we could not have asked for anything better. We were treated with such respect and welcomed as if been there months. His pain was managed so well and when he died, the staff were perfect and it honestly help us so much. You have an amazing team that you should
be super proud of! Thank you.
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeThank you for a beautiful review of Our Care Home, It was an absolute pleasure to care for your loved one- Thank you for your kind words which I will share with the team-Jessica Hawker
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Review from M H (Son of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father had 4 weeks of respite in Argentum. We thought the home provided a relaxed environment with a warm and friendly reception from employees. I thought the home tried hard and was innovative in providing a range of opportunities to provide stimulation for their guests.
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeThank you for a lovely review of our home, it was a pleasure supporting dad during his respite and we wish him all the best returning back to his home
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Review from Graham W (Son of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was very poorly when she arrived at Argentum, but within a week or so, she was up and about, joining in activities with the other residents. The level of care, and engagement given by the staff is excellent. And the many different enrichment activities provided are also excellent.
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeThank you Graham for a lovely review of our Care Home, we really miss caring for mum and seeing you all! I will pass on your lovely feedback to our wonderful staff.
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Review from Ewan D (Son of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have done an amazing job with my mother and have ensured she has made an amazing recovery from an illness earlier on in the year. Her smile and confidence have returned and she feels far more confident. The staff all take amazing care of her
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Review from Neville H (Son of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having used another care home a year ago as a short term measure after a fall, when my mother needed to move into full time care we chose Argentum ahead of the other provider. The facilities are newer and the staff all very friendly and efficient. The food seems to be very good overall and the activities
are varied. Mum commented on having a manicure for the first time ever. We are always welcomed when we visit and can always get a cup of tea.
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeThank you for a lovely review of our Care Home, it was a pleasure to care for mumI will share your feedback with the team today
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Review from Suzannah B (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to find a carehome for Mum after she became too ill to live alone. We looked at many but Argentum stood head and shoulders above the rest in every aspect.
Mum was so independent before and had a hard time adjusting at first but with the wonderful, supportive, patient, kind approach from ALL
staff she has settled in well and loves her carers. I live abroad as does my brother so knowing mum is in such amazing hands means the world to us.
ALL staff go above and beyond their duties and nothing is ever too much trouble. I have made lovely connections with mums main carers and they keeo us in the loop as a family with everything.
I am so grateful that we found Argentum Lodge. Xx
Reply from Jessica Hawker, Manager at Argentum Lodge Care HomeThank you so much for an amazing review, we adore looking after mum! Many thanks for some amazing words that I will ensure is shared with the team
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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Argentum Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.741 for Argentum Lodge Care Home is calculated as follows: ( (398 Excellents x 5) + (61 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 478 Ratings = 4.741
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Argentum Lodge Care Home is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 15 Dec 2025

Please contact the Home for additional details.

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Awards / Recognitions (1)

Meet the Team (1)

Jessica

Jessica Hawker

Job Title: Home Manager Joined: 2024

The team at Argentum Lodge all have a passion and love for care and are trained in-house to be able to provide a high level of care to residents.


In addition to our committed care team, we have in-house catering, housekeeping, maintenance and laundry teams providing a high level of service to our residents every day.


We also have registered nurses on hand 24 hours a day ensuring that the care needs of all our residents are met.

Frequently Asked Questions about Argentum Lodge Care Home

What types of Care is Argentum Lodge Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Argentum Lodge Care Home have?

There are 56 Single Rooms.

What are the Facilities & Services at Argentum Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Argentum Lodge Care Home to the centre of Bristol?

7.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Argentum Lodge Care Home to verify any information. View our terms and conditions. Argentum Lodge Care Home has an Enhanced Service - more info.