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Argentum Lodge Care Home

81 Silver Street, Nailsea, Bristol, North Somerset BS48 2DS
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Argentum Lodge Care Home, Bristol
Argentum Lodge Care Home, Bristol
Argentum Lodge Care Home, Bristol

Argentum Lodge is a relaxed, friendly and welcoming home providing high-quality professional care for the elderly. Located in Nailsea, Bristol, they offer a variety of care including Residential, Nursing, Dementia and Respite. Argentum has recently been expected by CQC and very proudly achieved "Outstanding" in caring (January 2026).

All of the 56 bedrooms have ensuite bathrooms. The rooms are fully furnished, although residents are encouraged to bring personal items with them,...  

Care Provided by Argentum Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.

We can then give an accurate average weekly fee.

Contact Argentum Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jessica Hawker (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1

Room Information

  • Single Rooms (56)
  • Single Rooms with ensuite Wet Room (56)

Argentum Lodge Care Home Reviews (81)

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9.7

Argentum Lodge Care Home has a Review Score of 9.7 (9.682) out of 10, based on 44 reviews in the last 2 years. Over all time Argentum Lodge Care Home has 81 reviews.

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Review from Tracey D (Daughter of Resident) published on 27 November 2024 Submitted via Website
Overall Experience

Mum went into the Argentum very anxious, but with the help and care of the staff, she is more settled and even going into the common room. The activities team are excellent and Mum enjoys going to the hairdressers, she is very good with her. I am always made very welcome when I visit, even get offered a cup of tea!

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you Tracey for a lovely review of our home. I will share your feedback with our staff team.

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Review from Sue O (Daughter of Resident) published on 18 November 2024 Submitted via Postal Card
Overall Experience

The staff are very kind and everyone seems to know all the residents. The activities team are marvellous. They provide a lot of entertainment and encourage residents to join in. I am always made to feel welcome when I visit and can visit any time. My mum has been living at Argentum Lodge for a year now and seems to be settled, though always concerned about what she should be doing. The staff are good at reassuring her. The doctor visits every week so I'm confident that health issues will be addressed. I can raise any concerns I have with staff.

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Review from Michelle M (Cousin of Resident) published on 2 September 2024 Submitted via Website
Overall Experience

I wanted to say how lovely this care home is. My cousin is in this care home and she is very happy and settled which makes the family happy and at ease knowing she is well looked after. The staff are all friendly and happy and nothing is too much trouble for them, they know my cousin's needs inside and out. When we visited last week the manager introduced herself to myself and my husband, she was very kind and supportive and said if we ever needed anything or if we had concerns then we could always speak to her, what a lovely approach from a manager. Thank you to the manager and the staff for treating my cousin like part of a family not just a number in a care home.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you, for your lovely feedback, I will ensure that this feedback is shared with the staff team- Jessica Hawker

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Review from K C (Daughter of Resident) published on 22 August 2024 Submitted via Postal Card
Overall Experience

Having made the decision my Mother 94 years needed 25hr care was very worrying and distressing. She has settled into Argentum Lodge very quickly and to my relief is the happiest I have seen her for many months. All the staff at the home are absolutely wonderful, nothing is ever too much trouble for them. I would highly recommend Argentum Lodge to any family needing care for a loved one. I cannot express the peace of mind I now have.

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Review from Frank H (Cousin of Resident) published on 18 July 2024 Submitted via Postal Card
Overall Experience

We have always found both staff and management to be kind, empathetic, efficient and caring. Despite the problems of running this demanding service in difficult times, they always go the extra mile.

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Review from Peter B (Husband of Resident) published on 8 July 2024 Submitted via Postal Card
Overall Experience
Putting my wife into care was a difficult decision and a difficult process.
She had complex needs and was not cooperative.
Argentum was attractive - the building not too large, modern, very light and spotlessly clean. The rooms were pleasant and could be customised. There were adequate staff and they were genuinely caring.
Separate dining/activity spaces would be an advantage.

We are close enough to visit regularly and are very pleased with our choice of Argentum.

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Review from Elizabeth B (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card
Overall Experience

Argentum Lodge have been fantastic, supporting my mum who has advanced dementia. They helped her settle and now she is enjoying activities and has a life with some joy and pleasure which she did not have in her own home. Communication from the team is excellent at all times. The staff are friendly and go the extra mile to keep me informed of Mum's progress.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you for sharing such a positive review, I will share this with the staff team

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Review from Mandy H (Daughter of Resident) published on 18 April 2024 Submitted via Postal Card
Overall Experience
All the staff and management have been amazing, thoughtful and caring.
The rooms are always clean and fresh.
There is a real family atmosphere from carers and residents.
A happiness that just makes you smile when you walk through the door.

I couldn't wish for Mum to be in a better place.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Dear Mandy, thank you very much for a wonderful review of our care home, I will share this review with the team!

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Review from Z C (Daughter of Resident) published on 12 March 2024 Submitted via Website
Overall Experience
Mum has been in Argentum for a year now. Her mental state and general health have improved during this time.
The carers are all friendly and go out of their way to make us all feel welcome.
As soon as you walk in, you notice the friendly and calm atmosphere.
The home is very clean. All of the staff, including maintenance, reception and housekeeping are efficient and part of the ‘family’.
The staff are valued.
The management is very helpful and is always looking for ways to promote the resident’s well-being.

We are all very happy with the care that Mum is being given.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

A huge thank you for leaving us such a positive review! I will ensure I share this with the team today.

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Review from Mark P (Civil Partner of Resident) published on 19 September 2023 Submitted via Postal Card
Overall Experience

My father has been a resident here for two and a half years and the staff are truly excellent, caring and are always approachable. The rooms are very comfortable and clean as well as the facilities.

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Review from Sarah G (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience
The atmosphere at Argentum Lodge Care Home is warm, friendly and hospitable with a sense of open transparency at all times.

My mother frequently says she likes being there and is complimentary about all that is provided for her and about the care team. I notice that there are brilliant activities organised which are stimulating, sociable and fun and I have been able to view photos where Mum is smiling and engaged. It's hugely heartwarming to see the kindness and positivity at Argentum.

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Review from Becky B (Stepdaughter of Resident) published on 25 August 2023 Submitted via Website
Overall Experience
My stepfather became a resident in January 2023 after a very poor experience in a previous home. I immediately felt that he was safe and protected in Argentum Lodge and they identified his needs straight away. He has become happy, and settled and has made friends and companions. He is kept active and busy and has a better social life than me! He has gained weight and has had his alcohol issues addressed and managed well.

We as a family are extremely impressed with the care he receives at Argentum Lodge and would highly recommend the home to anyone.

Reply from Kate Corcoran, Manager at Argentum Lodge Care Home

Thank you very much for such a kind and personalized review.

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Review from Helen B (Daughter of Resident) published on 21 June 2023 Submitted via Website
Overall Experience

I cannot praise Argentum Lodge enough, over the last six months they have cared for my dad following a long hospital admission and a Parkinson's dementia diagnosis and have enabled my mum to join him with fragile mental health from previously caring for my dad on her own. The care home manager has been so welcoming and understanding and all the staff are so caring and have kept me informed of anything that has happened (which is so reassuring when you don't live locally). The medical care has been excellent with regular visits from local GP and even accompanying Dad to medical appointments. The environment is so homely and we love the new garden area and new chairs! They are always looking for ways to improve and I have been welcomed to relatives meetings to give feedback/ideas. It has been lovely to see Mum and Dad getting more involved with the excellent activities programme coordinated by a staff member and she even took my parents to their local church opposite the care home.

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Review from Rachel G (Daughter-in-law of Resident) published on 29 May 2023 Submitted via Website
Overall Experience

Visited my father in law this weekend at Argentum Lodge and what a friendly home with staff that really care. We live a long way from the home but we love seeing the photos on Facebook of all the fun that takes place and see that they are providing meaningful activities for my father in law that suit his skills and make it feel like his home. It was lovely to see him looking well and really settling in. The food also smelt delicious! Thank you for all that you are doing

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Review from Jo F (Daughter of Resident) published on 15 March 2023 Submitted via Postal Card
Overall Experience

The food today was wonderful, really tasty. The selection of activities is really impressive and this week we've had a ukulele band playing and a pianist - we even had a donkey visit us a couple of weeks ago. The staff are very friendly and always willing to chat and make tea.

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Review from A L (Resident / Service User) published on 2 February 2023 Submitted via Postal Card
Overall Experience

Very happily looked after by a lot of smiling people. I've been here for two weeks respite care and am going home a lot better than when I arrived. It's been a very happy experience and I wouldn't hesitate to recommend Argentum Lodge and its lovely staff.

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Review from Robert M (Son of Resident) published on 4 January 2023 Submitted via Postal Card
Overall Experience

Mum has Alzheimer's and moved to Argentum Lodge after her needs weren't able to be met at her previous care home. Mum settled well, and within a short period, her new registered GP had assessed her medication and general health. This was immediately communicated to me, as have any issues with Mum's care. Mum has an ensuite toilet and shower in her room which is a good size. Being a purpose-built home, the corridors are wide and flat helping Mum's mobility. Overall, we are very pleased with Mum's care.

Reply from Kate Corcoran, Manager at Argentum Lodge Care Home

Thank you very much for your lovely feedback, we are always happy to assist our residents and relatives with any of their needs.

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Review from Arturo F (Grandson of Resident) published on 14 November 2022 Submitted via Postal Card
Overall Experience

Excellent place. Staff are really friendly and it's always so clean! (and the dog is very cute!)

Reply from Natalie James, Manager at Argentum Lodge Care Home

Thank you for your lovely feedback, the whole team appreciate your kind words, and we always strive to deliver outstanding care to our beloved residents.

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Review from B H (Daughter of Resident) published on 21 April 2022 Submitted via Postal Card
Overall Experience

Mum has resided at Argentum Lodge for the past 10 months. The staff at Argentum are exceptional in their care of residents and their families. We have been kept fully informed at all times on Mum's welfare. She has been treated with dignity. The staff are friendly and happy to chat about any aspects of Mum's care. We have found management easy to communicate with and the reception staff are always helpful and accomodating. All staff are approachable and understanding. We feel lucky to have found such a dedicated and caring team for Mum.

Reply from Natalie James, Manager at Argentum Lodge Care Home

Thank you for your kind words, I will pass them on to the team. We love having Mum with us as part of our Argentum family. Thank you for trusting us with her care.

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Review from Robert W (Son of Resident) published on 4 January 2021 Submitted via Website
Overall Experience

My mother has been an Argentum Lodge resident for several years. Selected after a thorough family review of North Somerset area care homes, the Argentum team have surpassed expectations that my father and I had for my mother's care (she suffers from dementia and Parkinson's). They settled Mum in well and it was clear she felt "at home" very quickly. Having had quite some experience with other family members in either care homes or long-term care facilities both in the UK and US, Argentum is absolutely the best facility I have seen: from not only providing a clean, safe and healthy environment (they have been a leading light in the UK for their proactive approach to safety and family interaction during COVID-19 especially), but also in just their day-to-day interaction with and care of their residents and cheery atmosphere that is always noticeable when one visits. I don't usually write reviews, but Argentum Lodge definitely deserves high praise - a hidden gem in the care home world!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 October 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Argentum Lodge Care Home.

Meet the Team (1)

Jessica Hawker
Jessica HawkerJob Title:Home ManagerJoined: 2024

The team at Argentum Lodge all have a passion and love for care and are trained in-house to be able to provide a high level of care to residents.

In addition to our committed care team, we have in-house catering, housekeeping, maintenance and laundry teams providing a high level of service to our residents every day.

We also have registered nurses on hand 24 hours a day ensuring that the care needs of all our residents are met.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Argentum Lodge Care Home to verify any information. View our terms and conditions. Argentum Lodge Care Home has an Enhanced Service -more info.