Argentum Lodge Care Home

Excellent place. Staff are really friendly and it's always so clean! (and the dog is very cute!)

Mum has resided at Argentum Lodge for the past 10 months. The staff at Argentum are exceptional in their care of residents and their families. We have been kept fully informed at all times on Mum's welfare. She has been treated with dignity. The staff are friendly and happy to chat about any aspects of Mum's care. We have found management easy to communicate with and the reception staff are always helpful and accomodating. All staff are approachable and understanding. We feel lucky to have found such a dedicated and caring team for Mum.

My mother has been an Argentum Lodge resident for several years. Selected after a thorough family review of North Somerset area care homes, the Argentum team have surpassed expectations that my father and I had for my mother's care (she suffers from dementia and Parkinson's). They settled Mum in well and it was clear she felt "at home" very quickly. Having had quite some experience with other family members in either care homes or long-term care facilities both in the UK and US, Argentum is absolutely the best facility I have seen: from not only providing a clean, safe and healthy environment (they have been a leading light in the UK for their proactive approach to safety and family interaction during COVID-19 especially), but also in just their day-to-day interaction with and care of their residents and cheery atmosphere that is always noticeable when one visits. I don't usually write reviews, but Argentum Lodge definitely deserves high praise - a hidden gem in the care home world!

I feel Mum is safe and cared for at Argentum Lodge and the measures they have put in place since COVID are very reassuring. The COVID-safe visitor room has been a wonderful addition.

I mentioned her bungalow this morning when I went to see her (in their special visiting room) and she told me she didn't want to go back there. Well done Argentum Lodge you've made a lovely lady very happy and given her family peace of mind.

The home is always clean and fresh and the staff are friendly, welcoming and dedicated to their jobs, especially in this difficult time.

I have only good things to say about the staff at Argentum Lodge and the great care they have shown in looking after residents. The Covid crisis has been an immense challenge to society, and therefore the challenge to running a dementia care home during a pandemic is multiplied. Relatives are united by their concern for their loved ones' wellbeing. My experience is that this is an exceptional care home, which relatives can have confidence in. My aunt has been in Argentum Lodge since 2013, diagnosed with Lewy body and frontal lobe dementia, but in May celebrated her 90th birthday (witnessed from outside during lockdown) and to date is still in reasonably good health, with the home escaping any Covid cases, a tribute I believe to the high-quality care and attention she receives from wonderful staff as well as her longevity. My aunt is a music lover, a piano player and singer, and I know she enjoys taking part in karaoke activities in the home and other entertainment.

So pleased we chose Argentum Lodge for Mum when we had to make the difficult decision that she could no longer remain in her own home. Argentum Lodge is very clean, bright and homely. All the staff are amazing, so caring, and friendly. Up until Covid-19, I was able to visit every day and I always felt welcomed. It was at these times that I was able to see for myself the care and dedication the staff provide to ensure a safe and happy environment. I would have no hesitation in recommending Argentum Lodge.

My mother moved into Argentum just a few weeks ago, entirely with the help of the staff, as I, of course, was unable to help her to move myself, which felt very strange! In order to enable me to see her new surroundings staff kindly took several sets of photos which were emailed to me, including her lovely room, and her first visits with her partner. All of this made a huge difference to me and I shall always be grateful to them. Certainly, I look forward, as we all do, to the time when I can sit with mum in her new home and finally get to meet the people who have helped mum to settle in her new home.

My Mum spent five and a half very happy years at Argentum, she particularly benefitted from the friendly atmosphere in the spacious newly built care home. The management were very good at amending the care package for Mum as her needs changed over time. All of the staff were always very friendly and receptive to any input from me. We were always kept informed of everything and involved in any decisions concerning Mum. It was a very good joint decision for Mum to move to and spend her remaining quality time at Argentum.

My mother has been a resident at Argentum Lodge for six years. The home has very nice rooms with ensuite facilities. The rooms and the whole home are kept very clean. The staff are friendly, attentive and caring. The food is plentiful, well cooked and of good quality. Mum is very happy residing in Argentum Lodge and has no wish to live anywhere else.

We were, of course, unable to visit any care home to view them but it was on recommendation from two other people I rang Argentum who were very helpful and willing to take Mum and she would have to isolate in her room for two weeks. It was extremely hard not to see her but we rang regularly and with the help from staff were able to speak to Mum on the phone. It was wonderful when we were able to visit in a room with a glass screen accessed from outside and we can have a weekly visit. The staff are always very helpful and doing a great job in keeping our loved ones safe during this very trying time.

The new visitors room is fabulous, it means I get to see and hear my grandpa, knowing that I will not pass anything onto him. It's a shame that there aren't more rooms like it in other care homes.

You can't beat that.

The very skilled staff at Argentum treat the residents like their own family. Mum spent two years there where they also looked after my dad who visited her every day, making him cups of tea and making time to have a chat. The staff ensure the residents keep their dignity and they really do form a bond with everyone. Mum unfortunately passed away in February. Dad and I are looking forward to popping in to see all the lovely carers after lockdown (Hope you're all well).

I cannot thank them enough for making a very hard time easier for me.

If ever I have a need for a care home, I have instructed my family where I must go and be happy, Argentum Lodge is the place to be.

The care home is very comfortable and clean and the staff are wonderful, caring and hard working.

My husband has been in three care homes. Argentum Lodge is by far the best home and I am extremely happy that my daughter found it. My husband's first home asked that he should leave and we only had two weeks to find a care home. The second home seemed good but the care deteriorated after three years and I had to move him to Argentum Lodge.

My husband has been in Argentum Lodge for three years and is very happy and settled. We have received nothing but kindness and caring from the staff.