Argentum Lodge Care Home

The care my mother in law received was 2nd to none. I work in the care sector myself and the way the staff treated everyone including families was exceptional and welcoming. It's a shame mother in law arrived at end of life as she had enjoyed the care she received if she got there sooner. All staff should be proud of themselves for the fantastic work they do from care, janitorial and through to management. A big well done from me a fellow care worker and district Councillor

Thoroughly recommend Argentum Lodge, all the staff were so kind and caring towards my mum and to us. The home has a lovely, welcoming and homely atmosphere. The accommodation was clean and comfortable. Mum last days here were very happy and I shall treasure those memories.

I am very happy with the nurses and office staff, all are so kind and helpful. Nothing is too much trouble. Even arranged a birthday cake, which is more helpful than you would expect. The staff at Argentum is A1. Everyone seems so happy here, even the families visiting.

My husband was originally there for respite care after being in hospital but my daughter and I have been so impressed with all aspects of Argentum Lodge that he is now a permanent resident. All the staff are approachable and make the effort to interact with the residents and there is plenty of varied activities and entertainment for the residents. It gives me peace of mind knowing my husband is in good hands.

First class facility professionally run with excellent staff who really care about the residents. Food is first class and the whole place is spotless and clean. The residents also are very well entertained on a daily basis and finally the management team lead by the home manager is very good and extremely helpful.

Thanks for your office and patience with my mum.

Although admitted on 21st and died 24th May, we could not have asked for anything better. We were treated with such respect and welcomed as if been there months. His pain was managed so well and when he died, the staff were perfect and it honestly help us so much. You have an amazing team that you should be super proud of! Thank you.

My father had 4 weeks of respite in Argentum. We thought the home provided a relaxed environment with a warm and friendly reception from employees. I thought the home tried hard and was innovative in providing a range of opportunities to provide stimulation for their guests.

Mum was very poorly when she arrived at Argentum, but within a week or so, she was up and about, joining in activities with the other residents. The level of care, and engagement given by the staff is excellent. And the many different enrichment activities provided are also excellent.

The staff have done an amazing job with my mother and have ensured she has made an amazing recovery from an illness earlier on in the year. Her smile and confidence have returned and she feels far more confident. The staff all take amazing care of her

Having used another care home a year ago as a short term measure after a fall, when my mother needed to move into full time care we chose Argentum ahead of the other provider. The facilities are newer and the staff all very friendly and efficient. The food seems to be very good overall and the activities are varied. Mum commented on having a manicure for the first time ever. We are always welcomed when we visit and can always get a cup of tea.

I am so grateful that we found Argentum Lodge. Xx

Many many thanks to all the staff who made my friend so happy, calm and loved whist receiving excellent medical care.She very much appreciated their professionalism and kindness.She enjoyed a great relationship with the staff who gradually became her real and trusted friends.As a visitor I was always made very welcome and enjoyed coming .The staff make a great team making the home happy and calm. I can strongly recommend this care home.

A happy team stems from management which from our vantage point is excellent. All the hard work put in by everyone at Argentum is really appreciated. Thank you.

Myself and family had one priority which was that my husband was happy and well cared for and we certainly have that at Argentum Lodge. During my visits, all members of staff are tip top which reflects in the environment. Always there to give a helping hand and ready to give guidance if you ask for it. The Activities Team do an exemplary job in the things they organise, especially visits from young members of the community and, of course, animals which residents get a chance to 'pet' if they so wish. I can't visit my loved one every day but the 'one-to-one' sessions the staff carry out I feel are very beneficial. The fact that a hairdresser, chiropodist and regular visits from the local doctor's surgery are on hand is very helpful and reassuring for me they are as caring as the staff. 100% pleased with the care and attention my husband receives at Argentum Lodge and thank you for all that you do in making the residents comfortable, happy and at ease with the world.

My husband was initially admitted to Argentum Lodge for respite care and was not happy about that, especially as he had difficulty with communicating his needs. This did cause a few problems at first but now that he has become a permanent resident and he and the staff have got to know each other better, he seems more settled and I am happy with the care he is given. The staff are friendly, always concerned for my well-being and willing to answer any questions I may have. The food is great, the activities that my husband can engage with are fun and I am kept informed of any changes in his treatment. Would I recommend Argentum to friends and family? Definitely!

Mum has now been a resident for more than three years and Argentum has gone from strength to strength during this time.

My father joined the home reluctantly following a fall which affected his mobility and confidence. The staff have worked ceaselessly and uncomplainingly to accommodate his needs and foibles, both real and imagined. I am in absolute awe at their patience and tolerance. They are invariably kind, gentle and upbeat - this seems to be the ethos of the home from the top down. On the extremely rare occasions when we have approached the manager or her deputy over issues, we have received a near-instantaneous response, easily understood explanations or immediate action to resolve the perceived problem.

Argentum Lodge Care Home is a very caring, well-managed home under good leadership. The residents are extremely well cared for and treated with the utmost dignity and respect. Each resident has their own ensuite room which is cleaned daily. Every day there are activities which range from music, crafts, games and puzzles, ballgames etc and are led by a dedicated activities coordinator. All the staff, carers, cleaners etc are friendly and helpful. The atmosphere in the home is friendly and caring where each resident is known and treated individually as if they were in their own home.

A lovely care home with staff that go above and beyond the call of duty. I always felt confident that my brother received the best care and treatment available, especially in the latter stages of his stay at Argentum Lodge. Staff were approachable, very friendly and always kept me well informed of any developments. Thank you all.