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Argentum Lodge Care Home

81 Silver Street, Nailsea, Bristol, North Somerset BS48 2DS
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Argentum Lodge Care Home, Bristol
Argentum Lodge Care Home, Bristol
Argentum Lodge Care Home, Bristol

Argentum Lodge is a relaxed, friendly and welcoming home providing high-quality professional care for the elderly. Located in Nailsea, Bristol, they offer a variety of care including Residential, Nursing, Dementia and Respite. Argentum has recently been expected by CQC and very proudly achieved "Outstanding" in caring (January 2026).

All of the 56 bedrooms have ensuite bathrooms. The rooms are fully furnished, although residents are encouraged to bring personal items with them,...  

Care Provided by Argentum Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the home to organise an assessment with one of our experienced clinical leads.

We can then give an accurate average weekly fee.

Contact Argentum Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jessica Hawker (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1

Room Information

  • Single Rooms (56)
  • Single Rooms with ensuite Wet Room (56)

Argentum Lodge Care Home Reviews (81)

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9.7

Argentum Lodge Care Home has a Review Score of 9.7 (9.682) out of 10, based on 44 reviews in the last 2 years. Over all time Argentum Lodge Care Home has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from R H (Son of Resident) published on 29 July 2025 Submitted via Website
Overall Experience

First class facility professionally run with excellent staff who really care about the residents. Food is first class and the whole place is spotless and clean. The residents also are very well entertained on a daily basis and finally the management team lead by the home manager is very good and extremely helpful.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you for a lovely review! We really appreciate the feedback, its a pleasure caring for dad

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Review from N W (Son of Resident) published on 17 July 2025 Submitted via Postal Card
Overall Experience

Thanks for your office and patience with my mum.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you for your review, much appreciated- Its a pleasure to care for mum

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Review from Karen J (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

Although admitted on 21st and died 24th May, we could not have asked for anything better. We were treated with such respect and welcomed as if been there months. His pain was managed so well and when he died, the staff were perfect and it honestly help us so much. You have an amazing team that you should be super proud of! Thank you.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you for a beautiful review of Our Care Home, It was an absolute pleasure to care for your loved one- Thank you for your kind words which I will share with the team-Jessica Hawker

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Review from M H (Son of Resident) published on 19 May 2025 Submitted via Website
Overall Experience

My father had 4 weeks of respite in Argentum. We thought the home provided a relaxed environment with a warm and friendly reception from employees. I thought the home tried hard and was innovative in providing a range of opportunities to provide stimulation for their guests.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you for a lovely review of our home, it was a pleasure supporting dad during his respite and we wish him all the best returning back to his home

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Review from Graham W (Son of Resident) published on 29 April 2025 Submitted via Website
Overall Experience

Mum was very poorly when she arrived at Argentum, but within a week or so, she was up and about, joining in activities with the other residents. The level of care, and engagement given by the staff is excellent. And the many different enrichment activities provided are also excellent.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you Graham for a lovely review of our Care Home, we really miss caring for mum and seeing you all! I will pass on your lovely feedback to our wonderful staff.

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Review from Ewan D (Son of Resident) published on 14 April 2025 Submitted via Website
Overall Experience

The staff have done an amazing job with my mother and have ensured she has made an amazing recovery from an illness earlier on in the year. Her smile and confidence have returned and she feels far more confident. The staff all take amazing care of her

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Review from Neville H (Son of Resident) published on 7 April 2025 Submitted via Website
Overall Experience

Having used another care home a year ago as a short term measure after a fall, when my mother needed to move into full time care we chose Argentum ahead of the other provider. The facilities are newer and the staff all very friendly and efficient. The food seems to be very good overall and the activities are varied. Mum commented on having a manicure for the first time ever. We are always welcomed when we visit and can always get a cup of tea.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you for a lovely review of our Care Home, it was a pleasure to care for mumI will share your feedback with the team today

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Review from Suzannah B (Daughter of Resident) published on 7 April 2025 Submitted via Website
Overall Experience
We had to find a carehome for Mum after she became too ill to live alone. We looked at many but Argentum stood head and shoulders above the rest in every aspect.
Mum was so independent before and had a hard time adjusting at first but with the wonderful, supportive, patient, kind approach from ALL staff she has settled in well and loves her carers. I live abroad as does my brother so knowing mum is in such amazing hands means the world to us.
ALL staff go above and beyond their duties and nothing is ever too much trouble. I have made lovely connections with mums main carers and they keeo us in the loop as a family with everything.

I am so grateful that we found Argentum Lodge. Xx

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you so much for an amazing review, we adore looking after mum! Many thanks for some amazing words that I will ensure is shared with the team

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Review from Frances S (Friend of Resident) published on 24 March 2025 Submitted via Website
Overall Experience

Many many thanks to all the staff who made my friend so happy, calm and loved whist receiving excellent medical care.She very much appreciated their professionalism and kindness.She enjoyed a great relationship with the staff who gradually became her real and trusted friends.As a visitor I was always made very welcome and enjoyed coming .The staff make a great team making the home happy and calm. I can strongly recommend this care home.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you Frances, what a lovely review of our home.It was a pleasure to care for your friend and we shall miss your visits too!I will share this feedback with the team.

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Review from George T (Son of Resident) published on 23 January 2025 Submitted via Website
Overall Experience

My father's Alzheimers was making life difficult in his own home. The process of deciding where (and when) to move him was one of the hardest decisions I've had to make. With time to now reflect, Argentum Court has provided the hoped-for safe, calm and caring place he needs. Such a change of scene has taken time for him to settle but all the staff - from senior management down - have gently and sympathetically helped and encouraged him to now feel at home.

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Review from Keith J (Son of Resident) published on 8 January 2025 Submitted via Website
Overall Experience
My Mother had her 99th birthday this month and the home allowed us to have a private family get-together in the family room. Mother so enjoyed seeing us all. It really made her day special.
It would not have been possible without the support, input and hard work of so many members of staff. Thank you all so much for making the day special. A special word of thanks goes to the chef who made the birthday cake as well as the inventiveness of the balloon blower/designer.
As a family, we are so happy that we managed to find Argentum Lodge. The friendliness of the staff has made the settling in for Mother so much easier.

A happy team stems from management which from our vantage point is excellent. All the hard work put in by everyone at Argentum is really appreciated. Thank you.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you Keith for a lovely review of our Home! We really enjoyed celebrating Mum's birthday in style, I will share this lovely feedback with the team today.

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Review from Lin H (Wife of Resident) published on 2 January 2025 Submitted via Website
Overall Experience

Myself and family had one priority which was that my husband was happy and well cared for and we certainly have that at Argentum Lodge. During my visits, all members of staff are tip top which reflects in the environment. Always there to give a helping hand and ready to give guidance if you ask for it. The Activities Team do an exemplary job in the things they organise, especially visits from young members of the community and, of course, animals which residents get a chance to 'pet' if they so wish. I can't visit my loved one every day but the 'one-to-one' sessions the staff carry out I feel are very beneficial. The fact that a hairdresser, chiropodist and regular visits from the local doctor's surgery are on hand is very helpful and reassuring for me they are as caring as the staff. 100% pleased with the care and attention my husband receives at Argentum Lodge and thank you for all that you do in making the residents comfortable, happy and at ease with the world.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you Lin, this is a wonderful review of our home! it is a pleasure to care for your husband.

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Review from Susan W (Wife of Resident) published on 23 December 2024 Submitted via Website
Overall Experience

My husband was initially admitted to Argentum Lodge for respite care and was not happy about that, especially as he had difficulty with communicating his needs. This did cause a few problems at first but now that he has become a permanent resident and he and the staff have got to know each other better, he seems more settled and I am happy with the care he is given. The staff are friendly, always concerned for my well-being and willing to answer any questions I may have. The food is great, the activities that my husband can engage with are fun and I am kept informed of any changes in his treatment. Would I recommend Argentum to friends and family? Definitely!

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you for a wonderful review of our home. I will share this with the team today.

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Review from Andrew S (Son of Resident) published on 23 December 2024 Submitted via Website
Overall Experience
Mum has advanced Alzheimer's but is never isolated or left out. The staff ensure she is fully engaged when she wishes to be, a reflection of their professional skills and sensitivity to the needs of the residents. Argentum Lodge is extremely well run, with staff who are committed and skilled.
The premises are clean and tidy and the communal spaces are attractive and constantly refreshed. The bedrooms are what they need to be - comfortable but relatively functional because many of the residents have specific requirements.

Mum has now been a resident for more than three years and Argentum has gone from strength to strength during this time.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you for a wonderful review of Argentum Lodge, I will share this review with our team.

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Review from F E (Daughter of Resident) published on 23 December 2024 Submitted via Website
Overall Experience
I am so pleased that fortune smiled on us by way of finding a new home for our parents at Argentum Lodge.
My mother has gained sanctuary from the intermittent excruciating pain she suffered at home. At Argentum, her medication is delivered at scheduled times and is regularly reviewed. Her care regime is constantly being monitored by the home and GP working in collaboration as her needs change.

My father joined the home reluctantly following a fall which affected his mobility and confidence. The staff have worked ceaselessly and uncomplainingly to accommodate his needs and foibles, both real and imagined. I am in absolute awe at their patience and tolerance. They are invariably kind, gentle and upbeat - this seems to be the ethos of the home from the top down. On the extremely rare occasions when we have approached the manager or her deputy over issues, we have received a near-instantaneous response, easily understood explanations or immediate action to resolve the perceived problem.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you so much for a beautiful review of our home.

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Review from B W (Next of Kin) published on 18 December 2024 Submitted via Postal Card
Overall Experience

Argentum Lodge Care Home is a very caring, well-managed home under good leadership. The residents are extremely well cared for and treated with the utmost dignity and respect. Each resident has their own ensuite room which is cleaned daily. Every day there are activities which range from music, crafts, games and puzzles, ballgames etc and are led by a dedicated activities coordinator. All the staff, carers, cleaners etc are friendly and helpful. The atmosphere in the home is friendly and caring where each resident is known and treated individually as if they were in their own home.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you for a lovely review of our home, I will share this with the team today.

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Review from D C (Brother of Resident) published on 12 December 2024 Submitted via Website
Overall Experience

A lovely care home with staff that go above and beyond the call of duty. I always felt confident that my brother received the best care and treatment available, especially in the latter stages of his stay at Argentum Lodge. Staff were approachable, very friendly and always kept me well informed of any developments. Thank you all.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you for sharing a lovely review of our Home! I will share this feedback with the team.

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Review from Ben W (Grandson of Resident) published on 5 December 2024 Submitted via Website
Overall Experience

The best staff at Argentum lodge, nothing is too much trouble! From the admin staff, domestic staff, care team and the fabulous activities team you've all made the transition for my nan from leaving her home of 50 years to Argentum a lot easier! Thank you. We appreciate the incredible hard work you put in 24 hours a day, 7 days a week.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you so much for a lovely review of our Home, I will share this feedback with the team.

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Review from James C (Son of Resident) published on 29 November 2024 Submitted via Website
Overall Experience

Argentum seemed efficient at the start, however since the new manager has taken over the care has been totally unacceptable. My mother has had multiple unwitnessed falls and very poor care. We have situations where staff including managers do not answer phones or respond to emails for 3 days. Despite a power of attorney being in place the home has refused to engage and liaise regarding health and welfare. The home is tired, not homely and totally unfriendly. After raising concerns rather than the home dealing with these issues they chose to ask my frail mother to leave terminating her tenancy. Given the care fees the home is charging care was totally unacceptable and compassion given to residents with complex health conditions was very distressing. Since moving, within 48 hours my mother seems much happier in herself. When moving out over half of her belongings were missing including her engagement ring from her late husband. Personal items clothing, footwear and jewelry were not found.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Prior to discharge of this resident, we reviewed these concerns via our formal internal processes and provided feedback to the family, external health colleagues and supporting power of attorney to aid with our ongoing relationship with family. We were sorry to see this lady leave our care and hope that she is very settled in her new home.

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Review from Jane J (Daughter of Resident) published on 27 November 2024 Submitted via Website
Overall Experience
Mum has been a resident of Argentum Lodge since June 2023. It's very hard to find a place that's as comfortable as home, but we found it at Argentum.
The staff are outstanding in every way, it's a beautiful, friendly community with excellent care. The food is home-cooked and there's always plenty of choice.

The entertainment and activities are amazing, we found this so important to stimulate Mum, and there's always a really lovely atmosphere. It's a very happy place.

Reply from Jessica Hawker, Manager at Argentum Lodge Care Home

Thank you Jane for a lovely review, we really appreciate the feedback. I will share this with the staff team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 October 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (0) & Events (0)

News

There are no news items for Argentum Lodge Care Home.

Upcoming Events

There are no upcoming events for Argentum Lodge Care Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Argentum Lodge Care Home.

Meet the Team (1)

Jessica Hawker
Jessica HawkerJob Title:Home ManagerJoined: 2024

The team at Argentum Lodge all have a passion and love for care and are trained in-house to be able to provide a high level of care to residents.

In addition to our committed care team, we have in-house catering, housekeeping, maintenance and laundry teams providing a high level of service to our residents every day.

We also have registered nurses on hand 24 hours a day ensuring that the care needs of all our residents are met.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Argentum Lodge Care Home to verify any information. View our terms and conditions. Argentum Lodge Care Home has an Enhanced Service -more info.