Submit a Review for Orchid Care Home
14 Guernsey Lane, (off Torun Way), Haydon End, Swindon, SN25 1UZ
View full details of Orchid Care HomeLatest Reviews for Orchid Care Home
10 June 2026
I have been blown away by the genuine care and compassion shown by all team members at Orchid - it feels very much like a home from home and is clean and tidy with a welcoming feel. My mother is very happy and loves all the carers!
03 June 2026
Since going into Orchid House, our father and our family have been shown nothing but kindness and understanding. It was a difficult decision for us all for dad to leave his home but the transition was made a comfortable as possible and it's lovely to see him safe and settled.
18 May 2026
Mum's health sadly declined late last year so my brother and I visited a few local care homes to gauge which might be most suitable for mums needs. We were immediately impressed by the skills and knowledge of the Management, nursing and support team at Orchid Care, and the warmth, friendliness and
care displayed by all. When deciding on a care home placement it should not just be based on the decor and facilities. Making both the resident and visiting family and friends feeling welcome and secure in a homely comfortable atmosphere is paramount and I'm pleased to say Orchid Care truly delivers in every department.
08 May 2026
Mum has only been in Orchid for a few weeks but from the moment we first visited we have all been made to feel so welcome by every member of staff that we meet. Everyone is very caring, friendly and approachable. She has been treated kindly, with respect and already feels at home. As a family all
of this gives us great peace of mind.
30 April 2026
Orchid Care Home has a very comfortable homely feeling, the facilities and activities are very very good.
The main reason I'm pleased we chose it for our Mum are the staff. They are all absolutely kind dedicated people & we know Mum is in caring safe hands and thank you to everyone single one of
you.
Martin
22 April 2026
Orchid Care Home provides a warm, safe, and welcoming environment for residents. Staff are kind, attentive, and treat everyone with dignity and respect. The facilities are clean and well-maintained, with a good range of activities that help residents stay engaged and comfortable. Communication with
families is clear and reassuring. Overall, it offers a high standard of care and peace of mind for loved ones.
21 April 2026
The Orchid Care home cannot be faulted, residents are treated like family and very well cared for.
The whole place is immaculate and well maintained.
The food is excellent and residents individual needs are catered for as they change over time.
The activity team, cater for all types of ability
and interests to keep life interesting and fulfilling for residents.
21 April 2026
Mum moved into Orchid Care Home in February 2026.
The home is modern and kept spotless by the cleaning team.
All who work there are extreemly kind and caring and continually keep us regularly updated on any healrh issues or activities that may be going on. Mum is happy there and this has put our
mind at rest as a family. A big thank you to all the team who work there God bless xxx
08 April 2026
My mother has only been in the home for a short time and we were invited to a Mothers Day tea. It was so well organised with lots of beautiful personal touches. We had a lovely afternoon and the staff were extremely attentive. Well done to all of them and a big thank you.
08 April 2026
Lovely event put on for Mothers Day on Friday 13 March. Staff work hard to make everyone welcome and always with a smile. Dining Room was decorated beautifully, and sandwiches and cakes for afternoon tea were in abundance. Most importantly, mum had a wonderful time.
08 April 2026
A really enjoyable and well organised afternoon. Staff as always were polite, respectful and very attentive to both residents and visitors. A delicious and bountiful spread for all and a thoughtful gift for the Mothers. A lovely afternoon.
08 April 2026
Thanks to Beth and the team for hosting a lovely Mother's Day afternoon tea for families. The room and tables were beautifully decorated with flowers/ sweet favours and the food was amazing.
It was so nice to be able to celebrate Mother's Day with Mum.
The team at Orchid always go above and
beyond. Thankyou
08 April 2026
Beth arranged an afternoon tea on Friday 13th March for Mothers Day.
It was lovely to see so many families attend this event and the food was as good as always thanks to Dale.
These functions would not be possible if it were not for the dedication of such wonderful people as Beth and Dale.
Everyone enjoyed the afternoon and it was a joy to see the smiles on the female residents and their families.
08 April 2026
Orchid is an amazing home for my Mum. All staff are approachable and go out of their way to help you. The nursing staff are great and extremely caring. Nothing is too much trouble! The activities team run great events and varied activities. All the ladies are lovely! Can't fault this Care home and
would recommend it hugely.
08 April 2026
I do a review for Orchid every now and again because I think it's really important for relatives to know how their loved ones are being looked after.
Our mum has been at Orchid coming up to 3 years. I've often described some of the carers as adopted family. The trust we build and the comfort we get
from knowing our mum is in the best place. It is massively important and reassuring to us.
Congrats to all that work there. You make a huge difference.
07 April 2026
My sister and I have both our parents as permanent residents in Orchid, and since our mum joined in June 2025 (followed by dad a couple of months later), we have been extremely impressed in almost every aspect. We visited quite a few care homes in Swindon, and Orchid stood out as the 5 star option.
We haven't regretted our choice whatsoever, and although there are always small and rare 'niggles' and we had the odd teething issue, everything that hasn't been perfect, has been addressed and dealt with very well by the management and the brilliant staff. Everyone at Orchid is lovely, friendly and very approachable. In the 9 months, we have rarely seen a staff member leave, so the staff-retention must be high. This indicates that the carers and staff are happy, and happy staff=happy residents=happy families! We visit Orchid most days, and each time we leave, we go away knowing that our parents are in the best possible hands, and are being looked after by some excellent carers.
06 March 2026
The food and the staff where excellent, just a really nice day. Looked after my wife with kindness and respect.
06 March 2026
Valentines day lunch - A wonderful warm experience for my wife and me. lovely food & entertainment. Beth works so hard to make sure events are special.
06 March 2026
I can't speak highly enough of this care home excellent all round.
06 March 2026
Valentine's lunch wtih my husband, who is a resident. The room was decorated beautifully, little gift each, a lovely Valentine card. Food wonderful and pianist excellent. Attention to detail great. So beautiful to spend time with the people we love. They may have changed but love always shines
through. Thank you Orchid team - especially Beth, this is why you are 10/10.
Latest Reviews for Orchid Care Home
10 June 2026
I have been blown away by the genuine care and compassion shown by all team members at Orchid - it feels very much like a home from home and is clean and tidy with a welcoming feel. My mother is very happy and loves all the carers!
03 June 2026
Since going into Orchid House, our father and our family have been shown nothing but kindness and understanding. It was a difficult decision for us all for dad to leave his home but the transition was made a comfortable as possible and it's lovely to see him safe and settled.
18 May 2026
Mum's health sadly declined late last year so my brother and I visited a few local care homes to gauge which might be most suitable for mums needs. We were immediately impressed by the skills and knowledge of the Management, nursing and support team at Orchid Care, and the warmth, friendliness and
care displayed by all. When deciding on a care home placement it should not just be based on the decor and facilities. Making both the resident and visiting family and friends feeling welcome and secure in a homely comfortable atmosphere is paramount and I'm pleased to say Orchid Care truly delivers in every department.
08 May 2026
Mum has only been in Orchid for a few weeks but from the moment we first visited we have all been made to feel so welcome by every member of staff that we meet. Everyone is very caring, friendly and approachable. She has been treated kindly, with respect and already feels at home. As a family all
of this gives us great peace of mind.
30 April 2026
Orchid Care Home has a very comfortable homely feeling, the facilities and activities are very very good.
The main reason I'm pleased we chose it for our Mum are the staff. They are all absolutely kind dedicated people & we know Mum is in caring safe hands and thank you to everyone single one of
you.
Martin
22 April 2026
Orchid Care Home provides a warm, safe, and welcoming environment for residents. Staff are kind, attentive, and treat everyone with dignity and respect. The facilities are clean and well-maintained, with a good range of activities that help residents stay engaged and comfortable. Communication with
families is clear and reassuring. Overall, it offers a high standard of care and peace of mind for loved ones.
21 April 2026
The Orchid Care home cannot be faulted, residents are treated like family and very well cared for.
The whole place is immaculate and well maintained.
The food is excellent and residents individual needs are catered for as they change over time.
The activity team, cater for all types of ability
and interests to keep life interesting and fulfilling for residents.
21 April 2026
Mum moved into Orchid Care Home in February 2026.
The home is modern and kept spotless by the cleaning team.
All who work there are extreemly kind and caring and continually keep us regularly updated on any healrh issues or activities that may be going on. Mum is happy there and this has put our
mind at rest as a family. A big thank you to all the team who work there God bless xxx
08 April 2026
My mother has only been in the home for a short time and we were invited to a Mothers Day tea. It was so well organised with lots of beautiful personal touches. We had a lovely afternoon and the staff were extremely attentive. Well done to all of them and a big thank you.
08 April 2026
Lovely event put on for Mothers Day on Friday 13 March. Staff work hard to make everyone welcome and always with a smile. Dining Room was decorated beautifully, and sandwiches and cakes for afternoon tea were in abundance. Most importantly, mum had a wonderful time.
08 April 2026
A really enjoyable and well organised afternoon. Staff as always were polite, respectful and very attentive to both residents and visitors. A delicious and bountiful spread for all and a thoughtful gift for the Mothers. A lovely afternoon.
08 April 2026
Thanks to Beth and the team for hosting a lovely Mother's Day afternoon tea for families. The room and tables were beautifully decorated with flowers/ sweet favours and the food was amazing.
It was so nice to be able to celebrate Mother's Day with Mum.
The team at Orchid always go above and
beyond. Thankyou
08 April 2026
Beth arranged an afternoon tea on Friday 13th March for Mothers Day.
It was lovely to see so many families attend this event and the food was as good as always thanks to Dale.
These functions would not be possible if it were not for the dedication of such wonderful people as Beth and Dale.
Everyone enjoyed the afternoon and it was a joy to see the smiles on the female residents and their families.
08 April 2026
Orchid is an amazing home for my Mum. All staff are approachable and go out of their way to help you. The nursing staff are great and extremely caring. Nothing is too much trouble! The activities team run great events and varied activities. All the ladies are lovely! Can't fault this Care home and
would recommend it hugely.
08 April 2026
I do a review for Orchid every now and again because I think it's really important for relatives to know how their loved ones are being looked after.
Our mum has been at Orchid coming up to 3 years. I've often described some of the carers as adopted family. The trust we build and the comfort we get
from knowing our mum is in the best place. It is massively important and reassuring to us.
Congrats to all that work there. You make a huge difference.
07 April 2026
My sister and I have both our parents as permanent residents in Orchid, and since our mum joined in June 2025 (followed by dad a couple of months later), we have been extremely impressed in almost every aspect. We visited quite a few care homes in Swindon, and Orchid stood out as the 5 star option.
We haven't regretted our choice whatsoever, and although there are always small and rare 'niggles' and we had the odd teething issue, everything that hasn't been perfect, has been addressed and dealt with very well by the management and the brilliant staff. Everyone at Orchid is lovely, friendly and very approachable. In the 9 months, we have rarely seen a staff member leave, so the staff-retention must be high. This indicates that the carers and staff are happy, and happy staff=happy residents=happy families! We visit Orchid most days, and each time we leave, we go away knowing that our parents are in the best possible hands, and are being looked after by some excellent carers.
06 March 2026
The food and the staff where excellent, just a really nice day. Looked after my wife with kindness and respect.
06 March 2026
Valentines day lunch - A wonderful warm experience for my wife and me. lovely food & entertainment. Beth works so hard to make sure events are special.
06 March 2026
I can't speak highly enough of this care home excellent all round.
06 March 2026
Valentine's lunch wtih my husband, who is a resident. The room was decorated beautifully, little gift each, a lovely Valentine card. Food wonderful and pianist excellent. Attention to detail great. So beautiful to spend time with the people we love. They may have changed but love always shines
through. Thank you Orchid team - especially Beth, this is why you are 10/10.