Orchid Care Home is located at the heart of the community in Haydon Wick. They are delighted that in November 2024 Orchid Care Home was rated as 'Outstanding' by CQC.
Orchid Care Home is very much the residents' home and the well being of the residents is at the centre of every decision made, through collaboration with the residents, staff and visitors. Residents are invited to personalise their rooms, and family...
Orchid Care Home is located at the heart of the community in Haydon Wick. They are delighted that in November 2024 Orchid Care Home was rated as 'Outstanding' by CQC.
Orchid Care Home is very much the residents' home and the well being of the residents is at the centre of every decision made, through collaboration with the residents, staff and visitors. Residents are invited to personalise their rooms, and family and friends are invited to visit at any time suitable for their loved one. CCTV in communal areas provides an additional reassurance.
Orchid Care Home's team of nurses, carers and activities coordinators aim to provide holistic, person-centred care to the residents, which is adapted as the care needs of each resident changes, to ensure each resident lives a fulfilled life.
The team at Orchid Care Home warmly invites you to come and have look around the residents' home. The team would love you and your family to be part of the Orchid Care Home community.
Contact Orchid Care Home to confirm what's included and get a personalised quote:
All fee's are dependent on needs
The price(s) shown are provided by the care home. Contact Orchid Care Home for full pricing details and T&Cs.
Orchid Care Home has a Review Score of 9.9 (9.900) out of 10, based on 83 reviews in the last 2 years.
Over all time Orchid Care Home has 152 reviews.
I'm really grateful for the care and kindness shown at Orchid Care Home. The staff are lovely, caring, and always do their best to make residents feel comfortable and at home. I would happily recommend them!
I'm really grateful for the care and kindness shown at Orchid Care Home. The staff are lovely, caring, and always do their best to make residents feel comfortable and at home. I would happily recommend them!
We're delighted to hear that you have had such a positive experience at Orchid Care Home. Our team is dedicated to providing a warm, comfortable, and caring environment for all residents, so it's wonderful to know their kindness and support have made such a difference. Your recommendation means a great deal to us.
The staff are friendly and welcoming, are always able to give any updates required regarding my parent's care. Regular phone calls are received regarding care plan and we are encouraged to bring up any needs and ask any questions regarding the care in place. My parent is encouraged to join...
The staff are friendly and welcoming, are always able to give any updates required regarding my parent's care. Regular phone calls are received regarding care plan and we are encouraged to bring up any needs and ask any questions regarding the care in place. My parent is encouraged to join regular activities, and staff make sure to find out favourite pastimes so these can be included. The care is carried out with quiet efficiency, a chat and a smile.
We are pleased to hear that our team's friendly and welcoming approach has been so supportive for you and your parents. Your comments about the regular updates, open communication, and personalised activities are greatly appreciated. It is wonderful to know that the care delivered with quiet efficiency, a chat, and a smile has made a positive difference.
All the staff in orchid care home are so caring with the residents and the visitors. Everyone speaks to you and nothing is to much for them to help.this is the best care home I have seen .I used this home when it first opened for my mother some 15yrs ago and now again for my husbands alzimers....
All the staff in orchid care home are so caring with the residents and the visitors. Everyone speaks to you and nothing is to much for them to help.this is the best care home I have seen .I used this home when it first opened for my mother some 15yrs ago and now again for my husbands alzimers. Excellent
Thank you for sharing such a heartfelt review. We are truly grateful for your kind words about the care and support provided at Orchid Care Home. It means a great deal to know that both your mother and now your husband have been looked after by our team, and that you continue to feel welcomed and...
Thank you for sharing such a heartfelt review. We are truly grateful for your kind words about the care and support provided at Orchid Care Home. It means a great deal to know that both your mother and now your husband have been looked after by our team, and that you continue to feel welcomed and supported. Your recognition of our staff's caring approach and willingness to help is sincerely appreciated. Thank you for describing Orchid as the best care home you have seen.
My husband has been in orchid for 2.5 years now and the care given by all staff is exceptional - the staff are so cheerful it helps me too. The home is very clean & tidy and the recent refurbishments have made it look very fresh. The nursing staff are very proactive and instantly responsive in...
My husband has been in orchid for 2.5 years now and the care given by all staff is exceptional - the staff are so cheerful it helps me too. The home is very clean & tidy and the recent refurbishments have made it look very fresh. The nursing staff are very proactive and instantly responsive in an emergency. Although my husband cannot join in some activities because of his illness he can enjoy music and the activity team organise bands & singers to perform on a regular basis . A wonderful home
Thank you for sharing your thoughtful feedback. It is wonderful to hear how well supported your husband has felt over the past 2.5 years, and we are pleased that our team's cheerful approach has been a comfort to you as well. Your comments about the cleanliness of the home, the recent...
Thank you for sharing your thoughtful feedback. It is wonderful to hear how well supported your husband has felt over the past 2.5 years, and we are pleased that our team's cheerful approach has been a comfort to you as well. Your comments about the cleanliness of the home, the recent refurbishments, and the responsiveness of our nursing staff are greatly appreciated. We are also glad that he continues to enjoy the music and performances organised by our activities team. Thank you for describing Orchid as a wonderful home.
Orchid are great. They're really looking after my dad well and the team always have time to chat through any worries or concerns you have. It's clean, calm, and homely, and you can sense that all the staff really care. We visited a couple of homes before choosing orchid and whilst it's not...
Orchid are great. They're really looking after my dad well and the team always have time to chat through any worries or concerns you have. It's clean, calm, and homely, and you can sense that all the staff really care. We visited a couple of homes before choosing orchid and whilst it's not cheapest, it's definitely the best around.
We are grateful that, after visiting other homes, you chose Orchid, we are proud that you feel we stand out for the quality of care we provide. Thank you again for your kind words and for placing your trust in us. are
Mum has been a resident for several months and is extremely happy at the home. The professionalism, kindness and friendliness shown by every single member of staff is exceptional, she truly feels at home. There are lots of different activities on offer and she enjoys so many them. It's wonderful to...
Mum has been a resident for several months and is extremely happy at the home. The professionalism, kindness and friendliness shown by every single member of staff is exceptional, she truly feels at home. There are lots of different activities on offer and she enjoys so many them. It's wonderful to see how much enjoyment she gets from being in the home and how safe and respected she feels, this brings such reassurance to us as a family. Anytime we visit we feel welcomed too. Many thanks to everyone at Orchid.
It's great that she enjoys the activities and...
Thank you for your lovely feedback. It's wonderful to hear how happy your mum is at Orchid and how at home she feels. The team will be delighted to know their professionalism, kindness and friendliness mean so much to her - and to you as a family.Thank you for taking the time to share your kind words. They will be deeply appreciated by everyone at Orchid.
Mum has been a resident for many years and she is very happy; continually telling me how lovely all the staff/carers are and she really enjoys the activities & food. The management team are exceptionally knowledgeable, understanding, empathic, and not only have a listening ear when raising any...
Mum has been a resident for many years and she is very happy; continually telling me how lovely all the staff/carers are and she really enjoys the activities & food. The management team are exceptionally knowledgeable, understanding, empathic, and not only have a listening ear when raising any minor concerns, but they do resolve very quickly. I have recommended the home to friends who's parents are also needing dementia care and will continue to do so, without hesitation.
Thank you for your lovely feedback. We're delighted to hear how happy your mum continues to be and how much she enjoys the staff, activities and food. Your kind words about the management team mean a great deal, and we're grateful for your recommendations to others seeking dementia care. Thank you for your continued trust and support.
Mum is well looked after in all respects. All the staff are so welcoming and always cheerful. They all know how mum is each day when I visit. I like to make a cup of tea for her and sit somewhere quiet for a chat. Mum tells me she is happy and feels safe.
Mum is well looked after in all respects. All the staff are so welcoming and always cheerful. They all know how mum is each day when I visit. I like to make a cup of tea for her and sit somewhere quiet for a chat. Mum tells me she is happy and feels safe.
It's lovely to hear how well your mum is supported in every aspect of her day-to-day care. The welcoming, cheerful atmosphere you describe reflects the team's commitment to making each resident feel comfortable and valued. It's clear they know your mum well and pay close attention to how she is each day, which is so important for families visiting regularly.
Plenty of activities which my mum is joining in with .. all areas are excellent cooks ,laundry, carers , nurses management activity coordinators .. everyone do a fabulous job
Plenty of activities which my mum is joining in with .. all areas are excellent cooks ,laundry, carers , nurses management activity coordinators .. everyone do a fabulous job
Great to hear how well your mum has settled and how warmly she's being supported. The friendly, approachable atmosphere you describe speaks volumes about the team, and it's clear that every department - from carers and nurses to cooks, laundry and activities - plays a part in creating that positive...
Great to hear how well your mum has settled and how warmly she's being supported. The friendly, approachable atmosphere you describe speaks volumes about the team, and it's clear that every department - from carers and nurses to cooks, laundry and activities - plays a part in creating that positive experience.
It's lovely to know she's joining in with the activities and enjoying what's on offer. Your recognition of the whole team's hard work will mean a great deal to them, and it reflects the high standard of care they strive to provide each day.
activities like making flower arrangements, singing songs taking residence swimming, painting plus lots...
I'd like to say a huge thank you to everyone for caring for our loved ones.
Carers at Orchid Care clearly make a meaningful difference, and your words shine a light on just how much their kindness is felt. The range of activities you've mentioned - from flower arranging and singing to swimming and painting - shows the effort the team puts into creating enjoyable,...
Carers at Orchid Care clearly make a meaningful difference, and your words shine a light on just how much their kindness is felt. The range of activities you've mentioned - from flower arranging and singing to swimming and painting - shows the effort the team puts into creating enjoyable, stimulating experiences for every resident. It's lovely to hear how much joy these moments bring and how genuinely caring the staff are in their approach.
First rate!
First rate!
Thank you for sharing such positive feedback about your parents' experience. It's wonderful to hear that both of them are receiving care tailored to their individual needs and that the home continues to provide a welcoming, spotless and uplifting environment. Your comments about concerns being...
Thank you for sharing such positive feedback about your parents' experience. It's wonderful to hear that both of them are receiving care tailored to their individual needs and that the home continues to provide a welcoming, spotless and uplifting environment. Your comments about concerns being addressed promptly and clearly will mean a great deal to the team, as it reflects their commitment to transparency and high-quality care.
When visiting we are always made to feel so welcome and can visit any time of day...
I think the staff work so hard and always seem to treat all the residents with kindness and respect.
Thank you for sharing such thoughtful feedback about your dad's experience. We are truly pleased to hear that he has settled in so well over the past five months and that you feel reassured knowing he is in safe, caring hands. The team will be deeply encouraged by your kind words about their...
Thank you for sharing such thoughtful feedback about your dad's experience. We are truly pleased to hear that he has settled in so well over the past five months and that you feel reassured knowing he is in safe, caring hands. The team will be deeply encouraged by your kind words about their attentiveness, kindness, and the respect shown to every resident.
It is wonderful to know that you and your family feel so welcome whenever you visit, and that the flexibility around visiting helps you stay closely connected with your dad. Your recognition of the staff's hard work and dedication means a great deal to everyone here.
I cannot speak highly enough about the care and dedication provided at Orchid Care Home. All the staff go above and beyond in every aspect of care. They are not only highly attentive and skilled, they are also deeply compassionate, treating every resident with dignity, patience and kindness....
I would wholeheartedly recommend this home to anyone looking for exceptional care for a loved one.
Thank you so much for your wonderful feedback. We are truly grateful for your kind words and delighted to hear how highly you regard the care and dedication provided at Orchid Care Home. The team will be deeply encouraged to know that their attentiveness, compassion, and commitment to treating every resident with dignity and kindness have made such a positive impact.
A fabulous Father's Day meal organised by the team. The food was lovely and Beth and Jemma made sure everyone was very well looked after. So much effort and thought goes into these events that mean so much. Thankyou
A fabulous Father's Day meal organised by the team. The food was lovely and Beth and Jemma made sure everyone was very well looked after. So much effort and thought goes into these events that mean so much. Thankyou
Thank you so much for sharing this - it means a great deal to the team. We're delighted to hear that the Father's Day meal was enjoyed and that the food hit the mark. Beth and Jemma will be thrilled to know their care and attention made the day feel special.
Staff are caring and treat the residents respectfully. The rooms are clean and spacious with on-suite facilities. The food is plentiful, with choices to please most people. There is an excellent activities team that do their best to keep the residents active both mentally and physically.
Staff are caring and treat the residents respectfully. The rooms are clean and spacious with on-suite facilities. The food is plentiful, with choices to please most people. There is an excellent activities team that do their best to keep the residents active both mentally and physically.
Thank you so much for your lovely feedback. We're delighted to hear that you find our staff caring and respectful - creating a supportive, homely environment for our residents is at the heart of everything we do. It's wonderful to know you're pleased with the clean, spacious rooms and en-suite...
Thank you so much for your lovely feedback. We're delighted to hear that you find our staff caring and respectful - creating a supportive, homely environment for our residents is at the heart of everything we do. It's wonderful to know you're pleased with the clean, spacious rooms and en-suite facilities, as well as the variety and quality of our meals. The activities team work hard to offer engaging opportunities that support both mental and physical wellbeing, and it's great to see their efforts recognised.
I have been blown away by the genuine care and compassion shown by all team members at Orchid - it feels very much like a home from home and is clean and tidy with a welcoming feel. My mother is very happy and loves all the carers!
I have been blown away by the genuine care and compassion shown by all team members at Orchid - it feels very much like a home from home and is clean and tidy with a welcoming feel. My mother is very happy and loves all the carers!
Thank you for such a lovely review, it will be shared with the whole team.
Since going into Orchid House, our father and our family have been shown nothing but kindness and understanding. It was a difficult decision for us all for dad to leave his home but the transition was made a comfortable as possible and it's lovely to see him safe and settled.
Since going into Orchid House, our father and our family have been shown nothing but kindness and understanding. It was a difficult decision for us all for dad to leave his home but the transition was made a comfortable as possible and it's lovely to see him safe and settled.
Thank you for your kind message. We're so pleased your dad's move felt smooth and that he's now safe and settled. It's a privilege to support him and your family.
Mum's health sadly declined late last year so my brother and I visited a few local care homes to gauge which might be most suitable for mums needs. We were immediately impressed by the skills and knowledge of the Management, nursing and support team at Orchid Care, and the warmth, friendliness and...
Mum's health sadly declined late last year so my brother and I visited a few local care homes to gauge which might be most suitable for mums needs. We were immediately impressed by the skills and knowledge of the Management, nursing and support team at Orchid Care, and the warmth, friendliness and care displayed by all. When deciding on a care home placement it should not just be based on the decor and facilities. Making both the resident and visiting family and friends feeling welcome and secure in a homely comfortable atmosphere is paramount and I'm pleased to say Orchid Care truly delivers in every department.
Thank you for these kind words of recommendation, it is a difficult to choose the right care home for a loved one. The team at Orchid are professional but also very welcoming, kind and caring, we are glad are happy with the choice you made.
The main reason I'm pleased we chose it for our Mum are the staff. They are all absolutely kind dedicated people & we know Mum is in caring safe hands and thank you to everyone single one of...
Martin
Thank you for your kind words, it is reassuring that you feel confident in the care Mum is receiving and it is lovely you have acknowledged how caring the team are.
The activity team, cater for all types of ability...
The activity team, cater for all types of ability and interests to keep life interesting and fulfilling for residents.
Thank you for sharing such a thoughtful review. It's wonderful to hear how well the residents are cared for at Orchid Care Home. The attention to individual needs, the spotless environment, and the engaging activities all speak volumes about the dedication of the team. Your words highlight just how special the home truly is.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Dawn has been a Registered Nurse for over 30 years. She did her training in The Queen Alexandra Royal Nursing Corps and over the years has worked in...
Dawn has been a Registered Nurse for over 30 years. She did her training in The Queen Alexandra Royal Nursing Corps and over the years has worked in a variety of settings, settling into caring for the elderly over 20 years ago.
She has a passion for providing a service that caters for those people that entering their later years and believes that fun and laughter are the recipes for good emotional well-being.
Donna has worked at The Orchid for 9 years since the home opened. She is passionate about providing excellent care to people of the older generation. She has worked in the care industry for 21 years
I am the operations director for the Angel Care/MNS Care group of homes. I qualified as a mental health nurse training in 1991 and as an adult nurse...
I am the operations director for the Angel Care/MNS Care group of homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.
The care home lists weekly fees per person of £1,800 for residential care (respite of £1,800), of £1,800 for residential dementia care (respite of £1,800), of £1,800 for nursing care (respite of £1,800) and of £1,800 for nursing dementia care (respite of £1,800). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 84 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Orchid Care Home to verify any information. View our terms and conditions. Orchid Care Home has an Enhanced Service -what an Enhanced Service includes.