Orchid Care Home

If it ever gets to the point where I have to go into care, Orchid is where I'd like to go.

Staff are always friendly and welcoming, activities on offer for all residents are assessable to all, and residents always enjoy joining in. Happy staff and happy residents. This home is defiantly comparable to a holiday home. High standard of cleanliness. All floors are secure to ensure the safety of residents. Highly recommended.

Excellent care and facilities. Friendly and knowledgable staff, extremely helpful on every visit. Particularly likes the coffee area on the ground floor. The whole establishment runs like a well-oiled machine.

The Orchid Care Home is the benchmark all homes should try to reach. The love given by all staff to every resident is beyond belief. Super food, standards, and genuine care and laughter given by the activity staff - a revelation. The overall word is kindness in thought, action and care. Kindness covers everything Orchid do. My mum's last few months made me feel included and calm in the knowledge she was professionally cared for and loved at all times - a marvellous place.

Always clean and tidy, bedrooms are spacious and clean bathrooms.

I have always recommended Orchid Care Home as an excellent facility.

Visited and took the family dog to visit, couldn't have been better received. Always able to have a coffee with my mother-in-law. Nice to see lots of photos of the residents and all the different activities they take part in.

From senior managers, nurses, senior and junior carers, activity providers the attitude of care is very clear and welcome. A team owners can be proud of, and I can trust.

To be totally honest it's like a 5-star hotel and although my three days with Mum were sad everyone made them special.

My mum has been in Orchid Care Home for a few years now and is over 90 - thanks to the nursing care she receives. There are so many positives I can't write them all down. Every staff member is wonderful, the home is a community for families as well as residents. It was a great relief to us all when the current manager came back and together with the other management team have the place running like a top. I feel guilty that I am not looking after my mum myself, but know that her needs are greater than my capabilities and my mum is in safe and caring hands. I only hope Orchid Care Home is still operating when if I need care in my final years.

The staff ensure they meet the needs of each individual resident and keep them entertained and comfortable. They keep me up to date with developments in mum's health care. Mum made the transition from living independently to needing care with ease and understanding.

Volunteers and staff always have activities going on. Not all, I notice, will participate. Families are kept in the picture with the newsletter and social media. Which is great.

Their care has improved his mental health immensely and I cannot thank them enough. The reassurance of knowing he is in safe hands goes a long way.

I could not praise the staff and their way of going out of their way to help. It was my Dads 100th birthday. They gave us use of a room for a family get together. They had decorated the room, made the lovely cake and all the carers and management came in to wish Dad a happy birthday.

On the celebration of my father's 100th birthday, we were very pleased with the assistance given by the care home's management and my father's immediate carers, in making his day a very memorable one for him and his family. This is especially so following the recent Covid pandemic and the restrictions imposed on the staff. The room, cake and decorations provided by the home were lovely gestures and we all thoroughly enjoyed the party, as did my father.

The Orchid team exceeded expectations in supporting us to celebrate my father's very special birthday. The catering team supplied a tasty well-decorated cake, tea and coffee. We were given use of the cinema room, which was well decorated with banners, balloons and appropriate music organised by the activities leader. The home manager's leadership of the happy and attentive team made the day and gives my father a comfortable, safe environment to live in.

My mother was cared for wonderfully in this care home for almost four years. She was very happy, contented and loved there. The care and the staff were fabulous. She recently passed away, and in her last few days, they were wonderful to Mum and to me.

All staff are friendly, helpful, and dedicated. The car park is often full, including the disabled bay making it difficult with a wheelchair and hoist. Rooms are of a reasonable size and kept clean and tidy. The activities programme is particularly good (very varied). The food is good and plentiful and the coffee shop is a welcome addition. We would like better communication regarding Mum's personal care, dentistry, chiropody, GP etc. Fees are high and regularly increased.

As always a very friendly caring attitude - the staff and management work very hard under difficult circumstances. We feel Mum is safe and in good hands.

Orchid Care Home os a warm and welcoming place with "care" at the heart of what they do. They are there for the good and bad times and are good at keeping relatives informed.