






Orchid Care Home is located at the heart of the community in Haydon Wick. They are delighted that in November 2024 Orchid Care Home was rated as 'Outstanding' by CQC.
Orchid Care Home is very much the residents' home and the well being of the residents is at the centre of every decision made, through collaboration with the residents, staff and visitors. Residents are invited to personalise their rooms, and family...
Care Provided by Orchid Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 84 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fee's are dependent on needs
The price(s) shown are provided by the care home. Contact Orchid Care Home for full pricing details and T&Cs.
Contact Orchid Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MNS Care plc / Angel Care
- Private Owned
Person in charge
- Dawn Drew (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Number of floors: 2
Room Information
- Single Rooms (84)
- Single Rooms with ensuite Wet Room (84)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Visiting is open 24 hours a day / 7 days a week
Parking
- Onsite parking available.
Orchid Care Home Reviews (150)
Orchid Care Home has a Review Score of 9.9 (9.901) out of 10, based on 81 reviews in the last 2 years.
Over all time Orchid Care Home has 150 reviews.
We very much enjoyed the colourful, fun, fete run in the gardens and the very successful day trip to the local wildlife park recently. Well done, Orchid!
Thank you so much for your thoughtful and heartwarming message . We're delighted to hear that your visits to Orchid Care Home have been so positive and that your friend is thriving with the care and support of our team. Creating a true sense of community is at the heart of what we do, and its...
But overall excellent all round.
That's lovely to hear-sounds like Orchid is doing a great job in creating a caring and respectful environment. Thank you for your feedback.
Very welcoming and relaxed
That's lovely to hear-there's nothing better than stepping into a space that feels genuinely warm.
Father's day afternoon 'party in the pub' - many thanks to two members of staff for a lovely afternoon with dad - remembering!! The staff are so good and dad tells me he feels safe.
Thank you for taking the time to share your enjoyable experience, we are glad you and your dad enjoyed Fathers day.
A very pleasant experience, came for fathers day in the cinema room. Staff were all very lovely and welcoming. The place was very clean! Had a wide variety of food, drinks and games for everyone to enjoy and play together.
Thank you so much for your lovely review! We're thrilled to hear you had such a pleasant Father's Day celebration with us. It's great to know the cinema room, friendly staff, and all the fun games and food helped make it a special day. We hope to welcome you back again soon for more good times!
The staff are kind and attentive and ensured both dad and his family were well cared for. We are always so impressed with the carefully thought out activities that the team run.
It's wonderful to hear that the Orchid activity team went the extra mile with thoughtful decorations and treats, and that the staff made everyone feel so welcome and cared for. Those small touches really do make all the difference. Thank you for sharing such a heartwarming experience!
One of the best care homes I've ever been into. Very well kept and very well managed!!
Wow, what a lovely recommendation, I completely agree that Orchid is a very well managed and a very special place.
Home is well organsised and very clean. all staff are very good. With the lovely people who stay here.
It's great to hear such positive feedback! A well-organized and clean home makes such a difference, and having dedicated staff along with lovely residents truly creates a warm and welcoming atmosphere.
My parent is really well cared for by patient and kind professionals. There are lots of interesting and diverse activities that they can get involved in. It's a lovely place and the staff are respectful but also caring and knowledgeable regarding my parent's needs. I really enjoyed the Mother's Day afternoon tea and all the effort that went into it.
Thank you for writing these kind words of recommendation.
The Mother's Day afternoon was amazing, had a really lovely time. The food was excllent and as a tea drinker, the tea kept on flowing. Thank you so much for the experince.
Thank you very much for your kind words of recommendation.
This afternoon was Mother's Day tea party, very well presented and enjoyed by all. This is a lovely place and very happy to have Mum here.
We are so pleased you enjoyed the special mothers day tea party.
Attended after noon tea for Mother's Day and as always was greeted with a cheery smile and welcome from all staff. Always find the staff pleasant. I feel my mum is happy here, and she has a very pleasant room.
Thank you for making the time to write this review.
What a wonderful way to celebrate our mothers. I wish to say a huge thank you to all at Orchid Care. Mother-in-law will be 100 years in November and if this is the last memory we have of being with her, then it will be all we could ask for.
Orchid Care is such a caring place and we thank everyone. You are all wonderful. Thank you.
Thank you for sharing this review and I am so glad you have made some more precious memories.
My mum has been a resident for the past 7 months. I cannot say enough about the staff at Orchid Care Home. My mum had a severe stroke last May and requires 24-hour care. She is living her best life and is so happy this is thanks to the outstanding staff who are all so kind and helpful, nothing is too much trouble. My mum was very sociable and staff make sure the activities are enjoyed, they always made sure she can take part. Fabulous and so pleased.
Thank you for your lovely review and recommendation.
The staff are all fantastic, very welcoming, efficient, caring, kind, helpful and considerate. They have quickly got to know mum's likes/dislikes and will raise any concerns immediately, keeping us informed of everything relating to mum all the time. Nothing is too much trouble for the residents or family members.
Mum has settled in better than we thought. She is always clean, very happy and content and gets involved in most of the social activities. My sisters and I are happy knowing that she is safe and her welfare is of most importance to the staff.
I can't rate this care home and all of the staff high enough - absolutely amazing :)
thank you for your outstanding review of our outstanding home!
Staff very friendly.
Food & drink very nicely presented and tasty.
Thank you for taking the time to write this review.
Such a lovely afternoon tea put on by the team on 28th March 2025. Enjoyable company and delicious sandwiches, cakes & scones. Everyone worked hard looking after us and my mum and I had a special afternoon together.
We are glad you enjoyed your afternoon together and have made some more lovely memories.
The staff at Orchard Care Home are fantastic, the staff and residents have a great bond, and you can tell that the staff really care for the residents. All in all the care home is a welcoming and happy place.
Thank you for taking the time to review our home. We're so glad your mum is enjoying her stay and that it meets your expectations. Your feedback means a lot to us, and we truly appreciate it."
Excellent care home. My Dad has been there for over a year and very happy. Residents are provided with fun activities to keep them entertained and the health care is fabulous. As a family member the nurses keep you up to date and highlight concerns immediately. Most importantly my Dad is safe a very happy.
Thank you for your kind words. We are extremely happy to know that your loved one feels safe at Orchid and is very happy.
Came for Valentine day lunch. Everything was great 100% all round Staff were great with my wife.
Thank oyu for your lovely review, it is very appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 May 2024Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Orchid Care Home.
There are no upcoming events for Orchid Care Home.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: MNS Care plc / Angel Care
Accreditations
There are no accreditations posted yet for Orchid Care Home.
Meet the Team (3)

Dawn has been a Registered Nurse for over 30 years. She did her training in The Queen Alexandra Royal Nursing Corps and over the years has worked in a variety of settings, settling into caring for the elderly over 20 years ago.
She has a passion for providing a service that caters for those people that entering their later years and believes that fun and laughter are the recipes for good emotional well-being.

Donna has worked at The Orchid for 9 years since the home opened. She is passionate about providing excellent care to people of the older generation. She has worked in the care industry for 21 years

I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.
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