Orchid Care Home is located at the heart of the community in Haydon Wick. They are delighted that in November 2024 Orchid Care Home was rated as 'Outstanding' by CQC.
Orchid Care Home is very much the residents' home and the well being of the residents is at the centre of every decision made, through collaboration with the residents, staff and visitors. Residents are invited to personalise their rooms, and family...
Orchid Care Home is located at the heart of the community in Haydon Wick. They are delighted that in November 2024 Orchid Care Home was rated as 'Outstanding' by CQC.
Orchid Care Home is very much the residents' home and the well being of the residents is at the centre of every decision made, through collaboration with the residents, staff and visitors. Residents are invited to personalise their rooms, and family and friends are invited to visit at any time suitable for their loved one. CCTV in communal areas provides an additional reassurance.
Orchid Care Home's team of nurses, carers and activities coordinators aim to provide holistic, person-centred care to the residents, which is adapted as the care needs of each resident changes, to ensure each resident lives a fulfilled life.
The team at Orchid Care Home warmly invites you to come and have look around the residents' home. The team would love you and your family to be part of the Orchid Care Home community.
Contact Orchid Care Home to confirm what's included and get a personalised quote:
All fee's are dependent on needs
The price(s) shown are provided by the care home. Contact Orchid Care Home for full pricing details and T&Cs.
Orchid Care Home has a Review Score of 9.9 (9.900) out of 10, based on 83 reviews in the last 2 years.
Over all time Orchid Care Home has 152 reviews.
All who work there are extreemly kind and caring and continually keep us regularly updated on any healrh issues or activities that may be going on. Mum is happy there and this has put our...
All who work there are extreemly kind and caring and continually keep us regularly updated on any healrh issues or activities that may be going on. Mum is happy there and this has put our mind at rest as a family. A big thank you to all the team who work there God bless xxx
It's wonderful to hear that your mum has settled in so well at Orchid Care Home. Knowing she's happy, well cared for, and surrounded by such a dedicated team must bring so much comfort to your whole family. Your kind words are a lovely tribute to the staff and everything they do.
My mother has only been in the home for a short time and we were invited to a Mothers Day tea. It was so well organised with lots of beautiful personal touches. We had a lovely afternoon and the staff were extremely attentive. Well done to all of them and a big thank you.
My mother has only been in the home for a short time and we were invited to a Mothers Day tea. It was so well organised with lots of beautiful personal touches. We had a lovely afternoon and the staff were extremely attentive. Well done to all of them and a big thank you.
Thank you so much for sharing this lovely feedback. We're delighted to hear that your mother's first Mother's Day tea with us felt so special. The team will be thrilled to know their efforts and personal touches made the afternoon memorable for you both. We're grateful for your kind words and look forward to many more happy moments together.
A really enjoyable and well organised afternoon. Staff as always were polite, respectful and very attentive to both residents and visitors. A delicious and bountiful spread for all and a thoughtful gift for the Mothers. A lovely afternoon.
A really enjoyable and well organised afternoon. Staff as always were polite, respectful and very attentive to both residents and visitors. A delicious and bountiful spread for all and a thoughtful gift for the Mothers. A lovely afternoon.
It's wonderful to hear how much you enjoyed the afternoon. The team will be delighted to know their politeness, attentiveness, and care made the day feel so special. The generous spread and thoughtful gifts were all part of creating a memorable Mother's Day, and it's great to know it was so well received. Thank you for sharing such lovely feedback.
These functions would not be possible if it were not for the dedication of such wonderful people as Beth and...
Everyone enjoyed the afternoon and it was a joy to see the smiles on the female residents and their families.
Thank you so much for taking the time to share this lovely feedback. It's wonderful to hear how much the Mother's Day afternoon tea meant to residents and their families. Events like these really do bring everyone together, and it's clear that Beth's thoughtful planning and Dale's consistently...
Thank you so much for taking the time to share this lovely feedback. It's wonderful to hear how much the Mother's Day afternoon tea meant to residents and their families. Events like these really do bring everyone together, and it's clear that Beth's thoughtful planning and Dale's consistently fantastic food made the afternoon feel truly special.Seeing families gathered, enjoying the atmosphere, and watching the smiles on the residents' faces is exactly what makes occasions like this so meaningful. Your kind words are a real credit to the dedication and care that Beth, Dale, and the whole team put into creating moments of joy for everyone at Orchid.
Orchid is an amazing home for my Mum. All staff are approachable and go out of their way to help you. The nursing staff are great and extremely caring. Nothing is too much trouble! The activities team run great events and varied activities. All the ladies are lovely! Can't fault this Care home and...
Orchid is an amazing home for my Mum. All staff are approachable and go out of their way to help you. The nursing staff are great and extremely caring. Nothing is too much trouble! The activities team run great events and varied activities. All the ladies are lovely! Can't fault this Care home and would recommend it hugely.
Thank you for such a lovely review. Its wonderful to hear how well your mum is supported and how much you value the staff and activities team. Your recommendation means a great deal and is truly appreciated.
Our mum has been at Orchid coming up to 3 years. I've often described some of the carers as adopted family. The trust we build and the comfort we...
Congrats to all that work there. You make a huge difference.
Thank you so much for sharing this. Its incredibly reassuring to hear how well your mum is being cared for, and the way you describe the team as adopted family says everything about the relationships theyve built with you. Knowing shes safe, supported, and genuinely cared for brings a level of...
Thank you so much for sharing this. Its incredibly reassuring to hear how well your mum is being cared for, and the way you describe the team as adopted family says everything about the relationships theyve built with you. Knowing shes safe, supported, and genuinely cared for brings a level of comfort that cant be overstated.Your words are a real credit to everyone at Orchid. They clearly make a meaningful difference every single day, and its lovely to see that recognised
My sister and I have both our parents as permanent residents in Orchid, and since our mum joined in June 2025 (followed by dad a couple of months later), we have been extremely impressed in almost every aspect. We visited quite a few care homes in Swindon, and Orchid stood out as the 5 star option....
My sister and I have both our parents as permanent residents in Orchid, and since our mum joined in June 2025 (followed by dad a couple of months later), we have been extremely impressed in almost every aspect. We visited quite a few care homes in Swindon, and Orchid stood out as the 5 star option. We haven't regretted our choice whatsoever, and although there are always small and rare 'niggles' and we had the odd teething issue, everything that hasn't been perfect, has been addressed and dealt with very well by the management and the brilliant staff. Everyone at Orchid is lovely, friendly and very approachable. In the 9 months, we have rarely seen a staff member leave, so the staff-retention must be high. This indicates that the carers and staff are happy, and happy staff=happy residents=happy families! We visit Orchid most days, and each time we leave, we go away knowing that our parents are in the best possible hands, and are being looked after by some excellent carers.
Thank you for your kind words and for the amazing feedback regarding the care and support that your relatives receive at Orchid Care Home. It is invaluable and also validates the hard work of the entire team.
The food and the staff where excellent, just a really nice day. Looked after my wife with kindness and respect.
The food and the staff where excellent, just a really nice day. Looked after my wife with kindness and respect.
Such kind words. It's wonderful to hear the day felt so positive, and that you were both treated with the kindness and respect. The combination of great food, thoughtful staff, and genuine care really does make all the difference.
Valentines day lunch - A wonderful warm experience for my wife and me. lovely food & entertainment. Beth works so hard to make sure events are special.
Valentines day lunch - A wonderful warm experience for my wife and me. lovely food & entertainment. Beth works so hard to make sure events are special.
Such a lovely reflection. It sounds like a really special experience for both of you, and it's wonderful to hear how much care went into making the day feel meaningful. Beth's and the team at Orchid's hard work and warmth really shines through in moments like these.
I can't speak highly enough of this care home excellent all round.
I can't speak highly enough of this care home excellent all round.
Such lovely words. It's wonderful to hear how highly you rate the home - feedback like this really means a lot.
Overall an excellent care home. We have tried respite in a few. We even had a Valentine's meal together with music & gift. So lovely. Would definitely recommend.
Overall an excellent care home. We have tried respite in a few. We even had a Valentine's meal together with music & gift. So lovely. Would definitely recommend.
"Ah that sounds absolutely lovely. So glad you both had such a nice time at Orchid Care Home - it really does make all the difference.
They have constantly kept me...
They have constantly kept me informed and involved in all aspects of her care and my wife and I are most grateful that my Step Mother was so lucky to be able to see out her final years at such a caring place.
The team will be deeply touched by your appreciation. They work hard to create a safe,...
Thank you so much for sharing these kind words. We are truly sorry for your loss, and it means a great deal to all of us to know that your Step Mother felt cared for and respected during her time at Orchid.The team will be deeply touched by your appreciation. They work hard to create a safe, compassionate environment, especially during the most difficult moments, and knowing that this brought comfort to you and your family is incredibly meaningful.
Orchid care home gives me every confidence my sister is well cared for and all her needs are met. As a resident of the last few months, I am amazed at the number of activities that are arranged for the residents along with trips out for the more able. Nothing is too much trouble for any one of...
Orchid is kept very clean and feels like a real home with lots of fun and laughter and as regular visitors I can say we are alway made to feel welcome . We are alway kept informed of any health issues or concerns and are confident that everything that is done is always for the best interest of the residents. We can not speak highly enough of Orchid Care home and in particular Rose unit from what he have experienced in the short time my sister has been a resident
Thank you so much for these kind words of recommendation, it is lovely to hear that your sister has settled in well and you are confident in the quality of care she receives.
My sister has now spent three years in Orchid Care Home. It has taken her a while to finally accept it as her home; that also includes my feelings towards the Care Home. My sister does not have Dementia. I have found during this period of time the nursing staff, the carers to be very diligent in...
The management are excellent.
Thank you for taking the time to write these lovely words of recognition, regarding Orchid care home. I will pass your praise onto the team and I am sure you and your sister will continue to be pleased with the care she is receiving.
The activities they lay on for the residents is well thought out and encourages the resident to relax.
The activities they lay on for the residents is well thought out and encourages the resident to relax.
Thank you for leaving tis lovely review, it is very appreciated.
Mum came in for respite but is now a full time resident,cannot thank everyone enough for all they do for mum on daily basis,the staff are friendly and always helpful,food is amazing,and just an all round wonderful place.
Mum came in for respite but is now a full time resident,cannot thank everyone enough for all they do for mum on daily basis,the staff are friendly and always helpful,food is amazing,and just an all round wonderful place.
Thank you so much for these kind words, I will make sure the team are made aware that what they do really matters.
It is great when I go to visit her as I can now spend quality time with her and she feels secure knowing that people are around if...
It is great when I go to visit her as I can now spend quality time with her and she feels secure knowing that people are around if she needs them.
Thank you so much for these kind words and for sharing that you can now enjoy quality time with your Mum when visiting, as we believe this is priceless.
Very satisfied. Feel my mother is well cared for, safe, secure and entertained/occupied every day. She seems very comfortable and happy within her environment and surroundings. The staff are amazing in terms of their care and friendliness.
Very satisfied. Feel my mother is well cared for, safe, secure and entertained/occupied every day. She seems very comfortable and happy within her environment and surroundings. The staff are amazing in terms of their care and friendliness.
Thank you so much for your kind words. Its incredibly reassuring to hear that your mother feels safe, comfortable, and happy at Orchid. Knowing shes well cared for and engaged each day is exactly what we strive for. Our team will be delighted to hear your praiseespecially about their friendliness...
Thank you so much for your kind words. Its incredibly reassuring to hear that your mother feels safe, comfortable, and happy at Orchid. Knowing shes well cared for and engaged each day is exactly what we strive for. Our team will be delighted to hear your praiseespecially about their friendliness and dedication. Your feedback means a great deal and encourages us to keep delivering the highest standard of care.
I can't fault the care Mum has received at orchid over the years. The staff really care about their residents and go the extra mile for them continually. Most importantly, Mum is very well cared for. Compared to her previous care homes, she's much calmer and more settled which means she feels safe...
I'm always kept up to date about Mum's care. I'm unable to visit as often as I'd like but I trust the staff completely. This is Mum's third care home and I don't have to worry about her constantly since she's been with Orchid. Thank you.
Thank you so much for your thoughtful message. It's incredibly heartwarming to hear how well your mum has been cared for at Orchid. Your words reflect the dedication and compassion of the staff, and it's wonderful to know that she feels safe, calm, and comfortable in her environment. Trust and...
Thank you so much for your thoughtful message. It's incredibly heartwarming to hear how well your mum has been cared for at Orchid. Your words reflect the dedication and compassion of the staff, and it's wonderful to know that she feels safe, calm, and comfortable in her environment. Trust and peace of mind are invaluable, especially when you can't be there as often as you'd like. We're truly grateful for your kind recognition.
There are no words that top excellent in each and every way. Thank you all for everything you do for Mum..from top to toe the way to go with care and ensuring our full trust and peace of mind. Mum is safe in an environment she loves.
There are no words that top excellent in each and every way. Thank you all for everything you do for Mum..from top to toe the way to go with care and ensuring our full trust and peace of mind. Mum is safe in an environment she loves.
We're truly honored to have cared for your mother over the past four years, and it means the world to us that you've felt supported and reassured throughout. Our team is deeply committed to providing compassionate, high-quality care, and knowing that we've earned your trust is incredibly rewarding. Thank you for choosing Orchid and for sharing such kind words.
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Dawn has been a Registered Nurse for over 30 years. She did her training in The Queen Alexandra Royal Nursing Corps and over the years has worked in...
Dawn has been a Registered Nurse for over 30 years. She did her training in The Queen Alexandra Royal Nursing Corps and over the years has worked in a variety of settings, settling into caring for the elderly over 20 years ago.
She has a passion for providing a service that caters for those people that entering their later years and believes that fun and laughter are the recipes for good emotional well-being.
Donna has worked at The Orchid for 9 years since the home opened. She is passionate about providing excellent care to people of the older generation. She has worked in the care industry for 21 years
I am the operations director for the Angel Care/MNS Care group of homes. I qualified as a mental health nurse training in 1991 and as an adult nurse...
I am the operations director for the Angel Care/MNS Care group of homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.
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