Submit a Review for Brook Court
37-38 Oldnall Road, Kidderminster, DY10 3HN
View full details of Brook CourtLatest Reviews for Brook Court
15 January 2026
We are very pleased with the care my mum is receiving in Brook Court .
She has been treated with compassion and empathy since arriving ,after a very difficult time spent in hospital .
The staff always treat her as an individual, they have been kind and supportive to help her adjust to living
within a care setting. Every staff member we have encountered from the reception team, the care staff, nurses, administration team, domiciliary team ,catering and management are always kind and courteous and reactive to any concerns or issues that we raise.
There is always a choice of food available to accommodate dietary requirements, as well as snacks and fruit . The cafe is a great place to meet up with others.
Mum is encouraged to participate in the social activities taking place , of which there are many. There are also 1:1 sessions if she is not able to participate in the group activities.
Thank you all for making a very distressing time more bearable and for looking after mum so well
19 December 2025
Residents looked after with dignity and care.
Carers are very thorough. Food very good. Activity girls are very good.
Home has been refurbished to a high standard.
16 December 2025
Since our initial visit at the end of November to my sister moving to Brook Court a few days ago, our impression has been that. we have made the right choice; she seems very content, safe and well looked after. The home is most impressive, her room is lovely and the staff are both kind and
attentive. Meals appear to be of a very high standard, offered either in rooms or in pleasant dining rooms. Visitors are extremely welcome outside .meal times and are bound to be impressed by the facilities and helpful staff. Everything has been truly "five star", although we have yet to experience the full range of activities offered. We fully recommend
12 December 2025
Mom and I are both very satisfied with the level of care she is receiving at Brook court.
Mom has resided there for 5 weeks now, and tells me she has not left a bite of food, the meals are of exceptional quality and she is thoroughly enjoying them.
Mom is enjoying attending all the activities, and
has made new friends. After 6 years housebound and living alone for the last 4 this is wonderful for her.
Brook court staff are friendly, professional, and supportive.
Mom and I are looking forward to the summer months when we can fully appreciate the beautiful landscaped gardens and the opportunity to sit outside on her patio area.
Overall an extremely positive experience and we are both very happy with Moms care and quality of life at Brook court.
11 December 2025
Brook Court is the perfect homely setting for my Mum living with dementia. The newly decorated coffee shop area is welcoming and an ideal place to sit during a visit. The team of housekeepers do an amazing job keeping all areas thoroughly clean and tidy. Fantastic kitchen staff vary menus and there
is always a choice at mealtimes. Care staff know residents so so well and tailor care to meet their individual needs. They are warm and kind and very approachable. They always listen to any ideas and input from us as a family.
Activities are optional, but families are welcomed to take part too. A plan for the week is on the notice board so we can be involved.
On days that i can't visit her, i love that i can see what my Mum has or hasn't been up to by using an app to read and view comments and photos. We can also send in photos and messages.
Activities can be crafts and artwork, entertainers and minibus outings.
We feel so lucky as a family to have found Brook Court.
15 September 2025
Mom moved to Brook Court in June 2025. She was discharged from hospital and moved straight to Brook Court. All the staff are wonderful, caring and supportive. No matter how many questions I ask I always have a quick response.
07 July 2025
Brook Court Care Home is absolutely wonderful. From the moment you step through the doors, there's a true sense of calm and kindness. The staff are not only experienced but incredibly compassionate-they go above and beyond every single day. The home itself is immaculate, with beautifully maintained
gardens that bring so much joy and peace to residents and visitors alike. It really feels like a community, full of heart and dignity. We couldn't ask for better care.
03 June 2025
My Step mum was admitted to a palliative care bed a few weeks ago. So far, I have only positive things to say about Brook Court and the whole team.
The Manager clearly leads her team in a very positive way and upholds a caring and person centred philosophy. The Care staff and Nurses are attentive
and thoughtful, seeming to value people as individuals, they are always happy to help, stay positive and with good humour even though they are busy.
The chefs cook brilliant food, including cakes and pastries always available in the cafe area. My Step mum loves her meals, and this is very special for her and us, as she hasn't properly enjoyed food for nearly 7 years.
All involved acknowledge and support individual choice. Well done team, you're genuinely doing a great job.
22 May 2025
In April this year my mother required a period of respite due to a infection impacting her underlying condition of dementia. After frantically trying to obtain help from her GP and other services, Brook Court came to the rescue. All the staff and care have been exceptional. Would highly recommend.
Unfortunately it was not financially viable to keep mom there permanently in long term care due to the high fees.
18 May 2025
Driving up the quiet, tree lined, leafy road that leads to Brook Court puts you in a peaceful place to visit your loved ones x Pulling onto the car park you see the well tended garden areas and the well looked after building that puts the care of your loved one in the centre of it's heart x Inside
the building you are greeted with smiles from staff, colleagues and from residents alike and the welcoming aroma of proper coffee and freshly baked cake x. Sit outside in the gardens and enjoy the sunshine, or in the cafe area, there's always someone around to talk to as the outside is always buzzing with laughter, chatting, activities and smiles x.
Brook court looked after my sister in her final days, which because of their care, love and companionship was actually 4weeks. Her care was second to none and nothing was too much trouble x My only regret is not finding this place sooner for her x Thank you so much to all involved in my sisters care and to the love that was shown us both x
15 May 2025
My mother lived at Brook Court for four years. She died in March this year.
The facilities and staff at Brook Court were lovely and mum was very well cared for. We were made to feel very welcome whenever we visited.
07 May 2025
We have always been extremely happy with the care and compassion our daughter has experienced at Brook Court. From the cleaners, the cooks and all the care staff and support staff. They all, without exception, go the extra mile to ensure that our daughter is well looked after and cared for.
31 March 2025
I would like to thank all the staff at Brook Court for their care and kindness to my mother in law who sadly passed away this evening. They could not have cared for her any better , kindness & thoughtfully they cared for her and during her final hours were so respectful. They made her final years
comfortable and with dignity . Thank you again for the care you gave her I could not recommend this nursing home enough.
Kind Regards
All the family
21 March 2025
Brook Court is a homely place. Nothing is too much trouble from the manager, staff, carers, maintenance + housekeeping. Staff are very caring treating all of the residents with dignity and respect. Always there for you when you need them. Home always clean and tidy. Activity team are very good and
caring. Cafe area is excellent as are the meals in the dining room.
13 March 2025
My father needed the services of a Care home as he was becoming very unwell. From the start of his stay the staff went above and beyond to accommodate his various requests and took the time to ask us about him and his life and what interested him so they could make a connection whilst he stayed at
Brook Court. Despite his rapidly declining health, they constantly kept us in the loop were always on hand to answer our many questions and during our visits took the time to talk to us, check our own needs and made us tea and snacks, delivered just at the right moment!
Our family have no doubt Dad was absolutely in the best place for the last few weeks of his life. He died peacefully. The nursing staff were so kind, gentle and understanding of his last few hours and could not have been more kind and genuine to ourselves during a difficult and sensitive time. We were so lucky to have chosen Brook Court for Dad. Thank you to the staff for their kindness and support.
27 February 2025
My father-in-law lived at Brook Court for the last 7 months of his life having moved from another provider we were very unhappy with. The home is always clean and tidy. Meals are catered for individual needs. The staff at Brook Court are really caring, sensitive to need and very respectful of
residents, treating them with dignity. It is entirely down to the care that my father-in-law received from the staff that his life was extended beyond what was expected. Staff are approachable, warm and friendly, not only to residents but also to families. I have felt very supported by staff during the difficult time of my father-in-law passing away. Especial thanks to his carers for their kindness during a very sad time for us as a family.
22 August 2024
The staff make this home. Residents are free to be independent where possible.
Dementia unit, five-star.
19 August 2024
Always a warm welcome into a very friendly atmosphere. Can interact with staff at all levels. Of previous homes visited, Brook Court excels.
03 May 2024
Staff are helpful, friendly and approachable.
I always feel welcome.
If I have had any concerns/questions - anything I've needed to discuss, there is an understanding, listening ear.
A very welcome, comfortable coffee lounge.
Thank you.
05 December 2023
Dad has settled well every visit appears relaxed and smiles again.
I feel reassured that he is safe and cared for.
Home is clean tidy and odour free.
Lots of mental stimulation.
Staff are caring and helpful.
Clients are treated as individuals not just a dementia label.
Latest Reviews for Brook Court
15 January 2026
We are very pleased with the care my mum is receiving in Brook Court .
She has been treated with compassion and empathy since arriving ,after a very difficult time spent in hospital .
The staff always treat her as an individual, they have been kind and supportive to help her adjust to living
within a care setting. Every staff member we have encountered from the reception team, the care staff, nurses, administration team, domiciliary team ,catering and management are always kind and courteous and reactive to any concerns or issues that we raise.
There is always a choice of food available to accommodate dietary requirements, as well as snacks and fruit . The cafe is a great place to meet up with others.
Mum is encouraged to participate in the social activities taking place , of which there are many. There are also 1:1 sessions if she is not able to participate in the group activities.
Thank you all for making a very distressing time more bearable and for looking after mum so well
19 December 2025
Residents looked after with dignity and care.
Carers are very thorough. Food very good. Activity girls are very good.
Home has been refurbished to a high standard.
16 December 2025
Since our initial visit at the end of November to my sister moving to Brook Court a few days ago, our impression has been that. we have made the right choice; she seems very content, safe and well looked after. The home is most impressive, her room is lovely and the staff are both kind and
attentive. Meals appear to be of a very high standard, offered either in rooms or in pleasant dining rooms. Visitors are extremely welcome outside .meal times and are bound to be impressed by the facilities and helpful staff. Everything has been truly "five star", although we have yet to experience the full range of activities offered. We fully recommend
12 December 2025
Mom and I are both very satisfied with the level of care she is receiving at Brook court.
Mom has resided there for 5 weeks now, and tells me she has not left a bite of food, the meals are of exceptional quality and she is thoroughly enjoying them.
Mom is enjoying attending all the activities, and
has made new friends. After 6 years housebound and living alone for the last 4 this is wonderful for her.
Brook court staff are friendly, professional, and supportive.
Mom and I are looking forward to the summer months when we can fully appreciate the beautiful landscaped gardens and the opportunity to sit outside on her patio area.
Overall an extremely positive experience and we are both very happy with Moms care and quality of life at Brook court.
11 December 2025
Brook Court is the perfect homely setting for my Mum living with dementia. The newly decorated coffee shop area is welcoming and an ideal place to sit during a visit. The team of housekeepers do an amazing job keeping all areas thoroughly clean and tidy. Fantastic kitchen staff vary menus and there
is always a choice at mealtimes. Care staff know residents so so well and tailor care to meet their individual needs. They are warm and kind and very approachable. They always listen to any ideas and input from us as a family.
Activities are optional, but families are welcomed to take part too. A plan for the week is on the notice board so we can be involved.
On days that i can't visit her, i love that i can see what my Mum has or hasn't been up to by using an app to read and view comments and photos. We can also send in photos and messages.
Activities can be crafts and artwork, entertainers and minibus outings.
We feel so lucky as a family to have found Brook Court.
15 September 2025
Mom moved to Brook Court in June 2025. She was discharged from hospital and moved straight to Brook Court. All the staff are wonderful, caring and supportive. No matter how many questions I ask I always have a quick response.
07 July 2025
Brook Court Care Home is absolutely wonderful. From the moment you step through the doors, there's a true sense of calm and kindness. The staff are not only experienced but incredibly compassionate-they go above and beyond every single day. The home itself is immaculate, with beautifully maintained
gardens that bring so much joy and peace to residents and visitors alike. It really feels like a community, full of heart and dignity. We couldn't ask for better care.
03 June 2025
My Step mum was admitted to a palliative care bed a few weeks ago. So far, I have only positive things to say about Brook Court and the whole team.
The Manager clearly leads her team in a very positive way and upholds a caring and person centred philosophy. The Care staff and Nurses are attentive
and thoughtful, seeming to value people as individuals, they are always happy to help, stay positive and with good humour even though they are busy.
The chefs cook brilliant food, including cakes and pastries always available in the cafe area. My Step mum loves her meals, and this is very special for her and us, as she hasn't properly enjoyed food for nearly 7 years.
All involved acknowledge and support individual choice. Well done team, you're genuinely doing a great job.
22 May 2025
In April this year my mother required a period of respite due to a infection impacting her underlying condition of dementia. After frantically trying to obtain help from her GP and other services, Brook Court came to the rescue. All the staff and care have been exceptional. Would highly recommend.
Unfortunately it was not financially viable to keep mom there permanently in long term care due to the high fees.
18 May 2025
Driving up the quiet, tree lined, leafy road that leads to Brook Court puts you in a peaceful place to visit your loved ones x Pulling onto the car park you see the well tended garden areas and the well looked after building that puts the care of your loved one in the centre of it's heart x Inside
the building you are greeted with smiles from staff, colleagues and from residents alike and the welcoming aroma of proper coffee and freshly baked cake x. Sit outside in the gardens and enjoy the sunshine, or in the cafe area, there's always someone around to talk to as the outside is always buzzing with laughter, chatting, activities and smiles x.
Brook court looked after my sister in her final days, which because of their care, love and companionship was actually 4weeks. Her care was second to none and nothing was too much trouble x My only regret is not finding this place sooner for her x Thank you so much to all involved in my sisters care and to the love that was shown us both x
15 May 2025
My mother lived at Brook Court for four years. She died in March this year.
The facilities and staff at Brook Court were lovely and mum was very well cared for. We were made to feel very welcome whenever we visited.
07 May 2025
We have always been extremely happy with the care and compassion our daughter has experienced at Brook Court. From the cleaners, the cooks and all the care staff and support staff. They all, without exception, go the extra mile to ensure that our daughter is well looked after and cared for.
31 March 2025
I would like to thank all the staff at Brook Court for their care and kindness to my mother in law who sadly passed away this evening. They could not have cared for her any better , kindness & thoughtfully they cared for her and during her final hours were so respectful. They made her final years
comfortable and with dignity . Thank you again for the care you gave her I could not recommend this nursing home enough.
Kind Regards
All the family
21 March 2025
Brook Court is a homely place. Nothing is too much trouble from the manager, staff, carers, maintenance + housekeeping. Staff are very caring treating all of the residents with dignity and respect. Always there for you when you need them. Home always clean and tidy. Activity team are very good and
caring. Cafe area is excellent as are the meals in the dining room.
13 March 2025
My father needed the services of a Care home as he was becoming very unwell. From the start of his stay the staff went above and beyond to accommodate his various requests and took the time to ask us about him and his life and what interested him so they could make a connection whilst he stayed at
Brook Court. Despite his rapidly declining health, they constantly kept us in the loop were always on hand to answer our many questions and during our visits took the time to talk to us, check our own needs and made us tea and snacks, delivered just at the right moment!
Our family have no doubt Dad was absolutely in the best place for the last few weeks of his life. He died peacefully. The nursing staff were so kind, gentle and understanding of his last few hours and could not have been more kind and genuine to ourselves during a difficult and sensitive time. We were so lucky to have chosen Brook Court for Dad. Thank you to the staff for their kindness and support.
27 February 2025
My father-in-law lived at Brook Court for the last 7 months of his life having moved from another provider we were very unhappy with. The home is always clean and tidy. Meals are catered for individual needs. The staff at Brook Court are really caring, sensitive to need and very respectful of
residents, treating them with dignity. It is entirely down to the care that my father-in-law received from the staff that his life was extended beyond what was expected. Staff are approachable, warm and friendly, not only to residents but also to families. I have felt very supported by staff during the difficult time of my father-in-law passing away. Especial thanks to his carers for their kindness during a very sad time for us as a family.
22 August 2024
The staff make this home. Residents are free to be independent where possible.
Dementia unit, five-star.
19 August 2024
Always a warm welcome into a very friendly atmosphere. Can interact with staff at all levels. Of previous homes visited, Brook Court excels.
03 May 2024
Staff are helpful, friendly and approachable.
I always feel welcome.
If I have had any concerns/questions - anything I've needed to discuss, there is an understanding, listening ear.
A very welcome, comfortable coffee lounge.
Thank you.
05 December 2023
Dad has settled well every visit appears relaxed and smiles again.
I feel reassured that he is safe and cared for.
Home is clean tidy and odour free.
Lots of mental stimulation.
Staff are caring and helpful.
Clients are treated as individuals not just a dementia label.