Brook Court

37-38 Oldnall Road, Kidderminster DY10 3HN
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9.9 97 Reviews
  • Brook Court, Kidderminster
Brook Court is a purpose-built Care UK home in Kidderminster. The highly trained team delivers a wide range of person-centred care, including residential, dementia and nursing care, as well as short-term respite care and sensitive end-of-life care.

At Brook Court, you will find superbly decorated interiors and attractive gardens. Residents can enjoy a host of luxury facilities, including a cinema, a hair and beauty salon and a welcoming coffee shop.

The friendly team is fully trained to provide excellent, person-centred care. They get to know each resident and put together a tailored care plan to suit their unique needs. They also plan a busy activities programme to ensure residents lead a fulfilling, independent and enjoyable life.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1621
  • Self-Funded Residential Dementia Care: from £1711
  • Self-Funded Nursing Care: from £1861
  • RESPITE Self-Funded Residential Care: from £1831
  • RESPITE Self-Funded Residential Dementia Care: from £1921
  • RESPITE Self-Funded Nursing Care: from £2071

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Brook Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Shirley Summerbell (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (67)
  • Single Rooms with Ensuite Wet Room (67)

Parking

  • Parking on-site

Brook Court Reviews (97)

9.9

Brook Court has a Review Score of 9.9 (9.869) out of 10, based on 17 reviews in the last 2 years.
Over all time Brook Court has 97 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Brook Court
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Total of 97, showing 1-20
Review from C G (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom moved to Brook Court in June 2025. She was discharged from hospital and moved straight to Brook Court. All the staff are wonderful, caring and supportive. No matter how many questions I ask I always have a quick response.
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Review from Philip Y (Friend of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brook Court Care Home is absolutely wonderful. From the moment you step through the doors, there's a true sense of calm and kindness. The staff are not only experienced but incredibly compassionate-they go above and beyond every single day. The home itself is immaculate, with beautifully maintained
gardens that bring so much joy and peace to residents and visitors alike. It really feels like a community, full of heart and dignity. We couldn't ask for better care.
Reply from Maria Cridge, Reviews Team at Brook Court

What beautiful words! We strive to give the very best of care here at Brook Court and the well being of the residential family here is paramount to our team. Hearing that this has shown- through during your visits here is so reassuring. We hope this will give confidence to others who are requiring care in the future. Thank you so much for sending this review.

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Review from V R (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Step mum was admitted to a palliative care bed a few weeks ago. So far, I have only positive things to say about Brook Court and the whole team.
The Manager clearly leads her team in a very positive way and upholds a caring and person centred philosophy. The Care staff and Nurses are attentive and
thoughtful, seeming to value people as individuals, they are always happy to help, stay positive and with good humour even though they are busy.
The chefs cook brilliant food, including cakes and pastries always available in the cafe area. My Step mum loves her meals, and this is very special for her and us, as she hasn't properly enjoyed food for nearly 7 years.
All involved acknowledge and support individual choice. Well done team, you're genuinely doing a great job.
Reply from Holly Cole, Reviews Team at Brook Court

Hi, thank you very much for taking the time to leave us feedback about your experience.


At Brook Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Thank you for your time, and we look forward to hearing from you.


Many thanks the Care UK team

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Review from M P (Son of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In April this year my mother required a period of respite due to a infection impacting her underlying condition of dementia. After frantically trying to obtain help from her GP and other services, Brook Court came to the rescue. All the staff and care have been exceptional. Would highly recommend. Unfortunately
it was not financially viable to keep mom there permanently in long term care due to the high fees.
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Review from Sue M (Sister of Resident) published on 18 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Driving up the quiet, tree lined, leafy road that leads to Brook Court puts you in a peaceful place to visit your loved ones x Pulling onto the car park you see the well tended garden areas and the well looked after building that puts the care of your loved one in the centre of it's heart x Inside the
building you are greeted with smiles from staff, colleagues and from residents alike and the welcoming aroma of proper coffee and freshly baked cake x. Sit outside in the gardens and enjoy the sunshine, or in the cafe area, there's always someone around to talk to as the outside is always buzzing with laughter, chatting, activities and smiles x.
Brook court looked after my sister in her final days, which because of their care, love and companionship was actually 4weeks. Her care was second to none and nothing was too much trouble x My only regret is not finding this place sooner for her x Thank you so much to all involved in my sisters care and to the love that was shown us both x
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Review from Bryony W (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at Brook Court for four years. She died in March this year.
The facilities and staff at Brook Court were lovely and mum was very well cared for. We were made to feel very welcome whenever we visited.
Reply from Maria Cridge, Reviews Team at Brook Court

Thank you so much for taking the time to write this review. I truly does give other families confidence to seek care for loved ones when needed. We feel privileged to have been chosen to care for your lovely Mother and your kind words mean a great deal to our team. Thank you.

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Review from Michael O (Partner of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always been extremely happy with the care and compassion our daughter has experienced at Brook Court. From the cleaners, the cooks and all the care staff and support staff. They all, without exception, go the extra mile to ensure that our daughter is well looked after and cared for.
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Review from A W (Daughter-in-law of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff at Brook Court for their care and kindness to my mother in law who sadly passed away this evening. They could not have cared for her any better , kindness & thoughtfully they cared for her and during her final hours were so respectful. They made her final years comfortable
and with dignity . Thank you again for the care you gave her I could not recommend this nursing home enough.
Kind Regards
All the family
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Review from P P (Wife of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brook Court is a homely place. Nothing is too much trouble from the manager, staff, carers, maintenance + housekeeping. Staff are very caring treating all of the residents with dignity and respect. Always there for you when you need them. Home always clean and tidy. Activity team are very good and caring.
Cafe area is excellent as are the meals in the dining room.
Reply from Caprice Geisha, Reviews Team at Brook Court

thank you very much for taking the time to leave us feedback about your experience.At Brook Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from G G (Daughter of Resident) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father needed the services of a Care home as he was becoming very unwell. From the start of his stay the staff went above and beyond to accommodate his various requests and took the time to ask us about him and his life and what interested him so they could make a connection whilst he stayed at Brook
Court. Despite his rapidly declining health, they constantly kept us in the loop were always on hand to answer our many questions and during our visits took the time to talk to us, check our own needs and made us tea and snacks, delivered just at the right moment!
Our family have no doubt Dad was absolutely in the best place for the last few weeks of his life. He died peacefully. The nursing staff were so kind, gentle and understanding of his last few hours and could not have been more kind and genuine to ourselves during a difficult and sensitive time. We were so lucky to have chosen Brook Court for Dad. Thank you to the staff for their kindness and support.
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Review from Tess D (Daughter-in-law of Resident) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law lived at Brook Court for the last 7 months of his life having moved from another provider we were very unhappy with. The home is always clean and tidy. Meals are catered for individual needs. The staff at Brook Court are really caring, sensitive to need and very respectful of residents,
treating them with dignity. It is entirely down to the care that my father-in-law received from the staff that his life was extended beyond what was expected. Staff are approachable, warm and friendly, not only to residents but also to families. I have felt very supported by staff during the difficult time of my father-in-law passing away. Especial thanks to his carers for their kindness during a very sad time for us as a family.
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Review from Nina P (Daughter of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom has been at Brook Court for nearly two years. She is a resident on the dementia unit and is treated extremely well. I can't praise the staff highly enough. They know her inside out and any concerns are dealt with quickly. She maintains some freedom and is given choices. They support us as a family
also, giving updates and telling stories about what they have been up to.
Not one for arts and crafts, jigsaws etc., lifestyle staff involve Mom in other daily tasks to keep her involved and engaged in new things. They also offer day trips and visits to garden centres and try to grant residents "wishes" from the wishing tree, big or small.
Rooms and communal areas are exceptionally clean and tidy, thanks to an amazing housekeeping and maintenance team. The hairdressing service and chiropodist offer the chance for residents to feel proud of their appearance. We use both services and it makes us, as a family, happy that she is her best.
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Review from Stuart P (Son-in-law of Resident) published on 22 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff make this home. Residents are free to be independent where possible.
Dementia unit, five-star.
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Review from Baden P (Husband of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a warm welcome into a very friendly atmosphere. Can interact with staff at all levels. Of previous homes visited, Brook Court excels.
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Review from S W (Sister of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are helpful, friendly and approachable.
I always feel welcome.
If I have had any concerns/questions - anything I've needed to discuss, there is an understanding, listening ear.
A very welcome, comfortable coffee lounge.
Thank you.
Reply from Caprice Geisha, Reviews Team at Brook Court

Hi, thank you very much for taking the time to leave us feedback about your experience. At Brook Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from S R (Daughter of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has settled well every visit appears relaxed and smiles again.
I feel reassured that he is safe and cared for.
Home is clean tidy and odour free.
Lots of mental stimulation.
Staff are caring and helpful.
Clients are treated as individuals not just a dementia label.
Reply from Martha Piper, Martha Piper at Brook Court

Thank you very much for taking the time to leave us feedback about your experience.


At Brook Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.


Many thanks the Care UK team

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Review from Janis B (Daughter of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both our parents have been at Brook Court for over two years, and in that time have consistently received excellent care, both Mum in Brinton (nursing) and Dad in Brockway. The staff are conscientious and genuinely very caring, and they have helped Mum and Dad be together as much possible in this vulnerable
and fragile stage in their lives. Dad feels very much at home, loves his carers and the activities team, and is happy and enjoys a good quality of life. He enjoys the activities, and also appreciates quiet times in his lovely garden room when he wishes to be alone for a while. Mum receives warm and friendly nursing care. The nurses are very approachable, and we are kept informed of all developments. We are confident they are receiving the best care they can.
Reply from Martha Piper, Reviews Team at Brook Court

Hi Janis, thank you very much for taking the time to leave us feedback about your experience.
At Brook Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you.
Many thanks, the Care UK team.

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Review from Karen W (Friend of Resident) published on 3 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would fully recommend Brook Court for care of your loved ones, the staff are very attentive and caring to all residents. They care for the residents with dignity and respect. The resident I support as a friend previously had care in his own home which was not adequate and he was basically a prisoner
in his own home. He is so happy in the home and is looked after exceptionally well, where previously he was depressed and withdrawn. The social interaction at the care home is brilliant, there are regular events and craft groups to help residents interact. The team from management to receptionists are all fully supportive and when concerns or requests are made they are acted on.
Reply from Holly Cole, Reviews Team at Brook Court

Hi Karen, thank you very much for taking the time to leave us feedback about your experience. At Brook Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.

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Review from L C (Daughter of Resident) published on 17 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brook Court Care Home is everything you would want for your loved ones. People who really care! Everyone who works at Brook Court genuinely cares about your loved one; they give them the care and love they deserve. Nothing is too much trouble for their residents.
My dad was in another nursing home
before Brook Court so I do have something to compare it with.
Thank you to everyone who works at Brook Court for everything you do for my dad.
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Review from Julie B (Daughter of Resident) published on 13 February 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
One visit I found my father shaking in a t-shirt and sat in a draughty area. He was ill and I took him back to his room and asked why they had not called a Doctor. They eventually called a doctor. The next day he collapsed and was admitted to Hospital. I was advised he was not only dehydrated but emaciated
and had pneumonia. I was horrified and gave notice to the home that day.
Reply from Samantha Debenham, PA to Marketing Director at Brook Court

We are extremely saddened to hear of your and your father’s experience at Brook Court. Our clinical and care team are dedicated to ensuring all residents are comfortable and their needs are tended to at all times. Our team adhere strictly to each resident’s care plan which is reviewed regularly, whilst fluid levels are checked daily and any illnesses are reported to the appropriate healthcare professional in a timely manner. If you would like us to investigate your concerns, please can you provide further details using the form on the following web page (https://www.careuk.com/company/contact/feedback). This will ensure it reaches the correct team.

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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Brook Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Brook Court is calculated as follows: ( (174 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 199 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Brook Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Shirley

Shirley Summerbell

Job Title: Home Manager

I started my career as a Peripatetic Home Manager, working across the UK, making sure care homes met the regulator's standards.


I joined Care UK in 2016 because I felt it would be a supportive and rewarding company to be a part of and I was correct.


I’ve seen the high standard of care for residents and great teams. Everyone is very committed to ensuring that every resident is happy and cared for. There’s always a lot to do in my role, but by far my favourite part of the day is when I walk around the home, checking everything is okay, and chatting with residents, relatives and my team.


I enjoy getting to know the residents and welcoming new people into the home.

Frequently Asked Questions about Brook Court

What types of Care is Brook Court registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brook Court have?

There are 67 Single Rooms.

What are the Facilities & Services at Brook Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brook Court to the centre of Kidderminster?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brook Court to verify any information. View our terms and conditions. Brook Court has an Enhanced Service - more info.