
Brook Court Care Home is everything you would want for your loved ones. People who really care!L C(Daughter of Resident/Service User)



Brook Court Care Home is everything you would want for your loved ones. People who really care!L C(Daughter of Resident/Service User)



Brook Court is a purpose-built care home in Kidderminster, offering a fresh, modern and welcoming environment. The highly trained team delivers a wide range of person-led care, including residential, dementia and nursing care, as well as respite care and compassionate end-of-life care.
Brook Court features superbly decorated interiors and attractive gardens. Residents enjoy a host of luxury facilities, including a cinema room, hair and beauty salon, and welcoming cafe.
The...
Brook Court is a purpose-built care home in Kidderminster, offering a fresh, modern and welcoming environment. The highly trained team delivers a wide range of person-led care, including residential, dementia and nursing care, as well as respite care and compassionate end-of-life care.
Brook Court features superbly decorated interiors and attractive gardens. Residents enjoy a host of luxury facilities, including a cinema room, hair and beauty salon, and welcoming cafe.
The friendly team are fully trained to provide excellent, person-led care. They get to know each resident and put together a tailored care and lifestyle plan to suit their unique needs.
Care Provided by Brook Court
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Brook Court to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Brook Court for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Emma Metzger-Minns (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Parking
- Parking on-site
Brook Court Reviews (106)
Brook Court has a Review Score of 9.9 (9.883) out of 10, based on 22 reviews in the last 2 years.
Over all time Brook Court has 106 reviews.
Have found the care, cleanliness and all aspects to have been consistent for all of that time
The staff are friendly, efficient and so caring - it feels more like a family environment with a lot of...
Have found the care, cleanliness and all aspects to have been consistent for all of that time
The staff are friendly, efficient and so caring - it feels more like a family environment with a lot of support for all
The cafe area and gardens deserve a special mention as make such a difference to those visiting as well as to the residents and the chef must be second to none for the pastries and cakes provided
I only wish i could have found such a lovely care home for my mom when she had to go into one!
It is very hard to put a loved one into a care home when you cannot manage them yourself but Brook Court has helped make it as pleasant experience as possible with 100 percent confidence that loved ones get best care possible
Your kind words about our caring...
Thank you for taking the time to share such a thoughtful review. We are delighted to hear that your visits to Brook Court over the past two years have consistently reflected the high standards of care, cleanliness, and support that we strive to provide every day.Your kind words about our caring and dedicated team mean a great deal, and we are especially pleased that you feel Brook Court has such a warm, family atmosphere. It is wonderful to know that our caf©, gardens, and homemade pastries and cakes have enhanced your visits and made a positive difference for both residents and their loved ones.
Thank you again for your heartfelt recommendation. We are honoured by your confidence in our team and will be sure to share your lovely feedback with everyone at Brook Court.
The care home is always clean and the staff are very friendly and helpful. Mum has been there for over eighteen months. I like that you can visit any time of day or evening. My mum settled in quite quickly as she became very lonely at home on her own, now the family know that there is always...
The care home is always clean and the staff are very friendly and helpful. Mum has been there for over eighteen months. I like that you can visit any time of day or evening. My mum settled in quite quickly as she became very lonely at home on her own, now the family know that there is always someone there to watch over her. Mum enjoys all the musical entertainment too. Brook Court has a lovely atmosphere when you walk through the door, the staff are all very approachable and always keep the family up to date with her care needs.
Thank you for your lovely feedback. We are delighted to hear that your mum has settled in so well at Brook Court and enjoys the companionship, care, and musical entertainment. It is wonderful to know that our friendly team, welcoming atmosphere, and regular communication provide reassurance for your family. Thank you for trusting us with your mum's care and for sharing your positive experience.
It is a pleasure to visit my daughter in this wonderful home. The happiness I feel on every visit is amazing. The staff always greet us with a smile and respect. The home is kept beautifully clean and furnishings are excellent and the gardens are lovely. My daughter's face lights up when she see's...
It is a pleasure to visit my daughter in this wonderful home. The happiness I feel on every visit is amazing. The staff always greet us with a smile and respect. The home is kept beautifully clean and furnishings are excellent and the gardens are lovely. My daughter's face lights up when she see's the staff and that is all I need to tell me she is in the best home ever!!
Thank you for your lovely feedback. We are delighted to hear how happy your daughter is in our home. Knowing that her face lights up when she sees our staff is the greatest compliment we could receive. We will be sure to share your kind words with the team, who work hard to create a warm, welcoming environment for everyone. Thank you for your continued trust and support. ??
My mother in law continues to receive fantastic care on the dementia unit at Brook Court. Her needs are well met and communication from the staff is excellent. Food is varied and nutritious and her room is cleaned daily. She enjoys minibus trips with the activity staff and also the namaste sessions...
My mother in law continues to receive fantastic care on the dementia unit at Brook Court. Her needs are well met and communication from the staff is excellent. Food is varied and nutritious and her room is cleaned daily. She enjoys minibus trips with the activity staff and also the namaste sessions offered.
Reception staff are friendly and helpful.Management are approachable and available for chats and any minor issues. Brook Court keeps us involved with updates and refurbs that are planned.
We are lucky to have them all.
Thank you so much for your kind feedback.
We are delighted to hear that your mother-in-law is receiving such excellent care at Brook Court and that both she and your family feel supported. It’s wonderful to know she enjoys the activities and outings, and that our team’s communication, care and...
Thank you so much for your kind feedback.
We are delighted to hear that your mother-in-law is receiving such excellent care at Brook Court and that both she and your family feel supported. It’s wonderful to know she enjoys the activities and outings, and that our team’s communication, care and support are making a positive difference.
We will be sure to share your lovely comments with the team, who will be greatly encouraged by your words.
Thank you again for your support. It is a privilege to care for your mother-in-law.
And allowing the dog to visit is a really nice touch
And allowing the dog to visit is a really nice touch
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that over the past five years you have always felt welcome when visiting your nan. It's wonderful to know that our team have been accommodating to you, your wife and your dog. We know how important those visits...
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that over the past five years you have always felt welcome when visiting your nan. It's wonderful to know that our team have been accommodating to you, your wife and your dog. We know how important those visits are, and we're so pleased that pet visits have helped make them even more special.
We did notice that some areas were rated 4 out of 5, and we would love to hear what we could do to make your experience a full 5 out of 5. We are always looking for ways to improve, and your feedback would be invaluable.
Please know that the managers' door is always open, and Emma and Paige will always make time to chat and discuss any suggestions you may have.
Thank you again for your kind words and continued support of Brook Court.
From our first contact with Brook Court we were met with kindness, consideration and reassurance. The decision to place a loved one in residential care is one of the most difficult experiences in life. Everyone at Brook Court has helped us through this, showing empathy and care. Walking into Brook...
From our first contact with Brook Court we were met with kindness, consideration and reassurance. The decision to place a loved one in residential care is one of the most difficult experiences in life. Everyone at Brook Court has helped us through this, showing empathy and care. Walking into Brook Court now feels like coming home. The bright, positive atmosphere and lovely surroundings lift the spirit. Every single member of staff are amazing and professional. We know that our loved one is so well looked after. A five star experience.
Thank you so much for your incredibly kind and thoughtful review. We truly understand how difficult the decision to move a loved one into residential care can be, and it means a great deal to know that our team was able to support and reassure you throughout that journey.
Hearing that Brook...
Thank you so much for your incredibly kind and thoughtful review. We truly understand how difficult the decision to move a loved one into residential care can be, and it means a great deal to know that our team was able to support and reassure you throughout that journey.
Hearing that Brook Court now feels like home and that our environment and atmosphere bring comfort is wonderful to know. Your words about our staff’s empathy, professionalism, and dedication will be shared with the whole team, as they take great pride in the care they provide.
Thank you for trusting us with your loved one’s care and for your five-star feedback—it means more to us than we can say
She has been treated with compassion and empathy since arriving ,after a very difficult time spent in hospital .
The staff always treat her as an individual, they have been kind and supportive to help her adjust to living...
She has been treated with compassion and empathy since arriving ,after a very difficult time spent in hospital .
The staff always treat her as an individual, they have been kind and supportive to help her adjust to living within a care setting. Every staff member we have encountered from the reception team, the care staff, nurses, administration team, domiciliary team ,catering and management are always kind and courteous and reactive to any concerns or issues that we raise.
There is always a choice of food available to accommodate dietary requirements, as well as snacks and fruit . The cafe is a great place to meet up with others.
Mum is encouraged to participate in the social activities taking place , of which there are many. There are also 1:1 sessions if she is not able to participate in the group activities.
Thank you all for making a very distressing time more bearable and for looking after mum so well
Our team works hard to ensure every resident is treated...
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly delighted to hear that your mum has settled well at Brook Court, especially after what must have been a very difficult period in hospital.Our team works hard to ensure every resident is treated with compassion, dignity, and as an individual, so it means a great deal to know this has been your family’s experience. We’re pleased that all departments have contributed positively to your mum’s journey and have been responsive to any concerns you’ve raised.
Thank you again for your kind words. Your trust means everything to us, and we’re honoured to be part of your mum’s care. We will make sure your feedback is shared with the whole team—they will be thrilled to know the difference they’re making.
Carers are very thorough. Food very good. Activity girls are very good.
Home has been refurbished to a high standard.
Carers are very thorough. Food very good. Activity girls are very good.
Home has been refurbished to a high standard.
We're so pleased to hear our residents are cared for with dignity and that you value the dedication of our carers. It's great to know you enjoy the food, activities, and our recent refurbishment. Your kind words mean a lot to us and inspire our team to keep delivering the highest standard of care.
Since our initial visit at the end of November to my sister moving to Brook Court a few days ago, our impression has been that. we have made the right choice; she seems very content, safe and well looked after. The home is most impressive, her room is lovely and the staff are both kind and...
Since our initial visit at the end of November to my sister moving to Brook Court a few days ago, our impression has been that. we have made the right choice; she seems very content, safe and well looked after. The home is most impressive, her room is lovely and the staff are both kind and attentive. Meals appear to be of a very high standard, offered either in rooms or in pleasant dining rooms. Visitors are extremely welcome outside .meal times and are bound to be impressed by the facilities and helpful staff. Everything has been truly "five star", although we have yet to experience the full range of activities offered. We fully recommend
Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that your sister feels content, safe, and well cared for at Brook Court. It's truly rewarding to know that our team's kindness and attentiveness, along with the quality of our facilities and dining...
Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that your sister feels content, safe, and well cared for at Brook Court. It's truly rewarding to know that our team's kindness and attentiveness, along with the quality of our facilities and dining experience, have made such a positive impression.We look forward to you and your sister experiencing the full range of activities we offer, and we're confident these will further enhance her enjoyment and well-being. Thank you again for your recommendation it means a great deal to us.
Mom has resided there for 5 weeks now, and tells me she has not left a bite of food, the meals are of exceptional quality and she is thoroughly enjoying them.
Mom is enjoying attending all the activities, and...
Mom has resided there for 5 weeks now, and tells me she has not left a bite of food, the meals are of exceptional quality and she is thoroughly enjoying them.
Mom is enjoying attending all the activities, and has made new friends. After 6 years housebound and living alone for the last 4 this is wonderful for her.
Brook court staff are friendly, professional, and supportive.
Mom and I are looking forward to the summer months when we can fully appreciate the beautiful landscaped gardens and the opportunity to sit outside on her patio area.
Overall an extremely positive experience and we are both very happy with Moms care and quality of life at Brook court.
Thank you so much for taking the time to share your experience. We're thrilled to hear that both you and your mom are so happy with the care at Brook Court. It's wonderful to know she is enjoying the meals, activities, and making new friends especially after such a long time being housebound....
Thank you so much for taking the time to share your experience. We're thrilled to hear that both you and your mom are so happy with the care at Brook Court. It's wonderful to know she is enjoying the meals, activities, and making new friends especially after such a long time being housebound. That's exactly the kind of positive change we strive to create.Our team will be delighted to hear your kind words about their friendliness and professionalism. We're also looking forward to the summer months when you can both enjoy the beautiful gardens and patio area together it's one of our favorite times of year too!
Thank you again for your trust and support. We feel privileged to care for your mom and to see her thriving in our community.
Brook Court is the perfect homely setting for my Mum living with dementia. The newly decorated coffee shop area is welcoming and an ideal place to sit during a visit. The team of housekeepers do an amazing job keeping all areas thoroughly clean and tidy. Fantastic kitchen staff vary menus and there...
Activities are optional, but families are welcomed to take part too. A plan for the week is on the notice board so we can be involved.
On days that i can't visit her, i love that i can see what my Mum has or hasn't been up to by using an app to read and view comments and photos. We can also send in photos and messages.
Activities can be crafts and artwork, entertainers and minibus outings.
We feel so lucky as a family to have found Brook Court.
Thank you so much for sharing such a thoughtful and detailed review. We're delighted to hear that Brook Court feels like the perfect homely setting for your mum. Creating a welcoming and supportive environment is at the heart of everything we do, so it's wonderful to know that the coffee shop area,...
Thank you so much for sharing such a thoughtful and detailed review. We're delighted to hear that Brook Court feels like the perfect homely setting for your mum. Creating a welcoming and supportive environment is at the heart of everything we do, so it's wonderful to know that the coffee shop area, housekeeping standards, and varied menus have made a positive impression.We're especially proud of our care team and their commitment to tailoring care to each individual's needs. Your kind words about their warmth and approachability mean a lot to us.
Thank you again for your trust and support. We feel privileged to care for your mum and to have your family as part of our Brook Court community.
Mom moved to Brook Court in June 2025. She was discharged from hospital and moved straight to Brook Court. All the staff are wonderful, caring and supportive. No matter how many questions I ask I always have a quick response.
Mom moved to Brook Court in June 2025. She was discharged from hospital and moved straight to Brook Court. All the staff are wonderful, caring and supportive. No matter how many questions I ask I always have a quick response.
Thank you for sharing your feedback. We're so pleased to hear that your mom's transition from hospital to Brook Court has been a positive experience. Our team works hard to provide caring and supportive service, so it's wonderful to know that you feel well-informed and reassured by the quick responses to your questions.
Brook Court Care Home is absolutely wonderful. From the moment you step through the doors, there's a true sense of calm and kindness. The staff are not only experienced but incredibly compassionate-they go above and beyond every single day. The home itself is immaculate, with beautifully maintained...
Brook Court Care Home is absolutely wonderful. From the moment you step through the doors, there's a true sense of calm and kindness. The staff are not only experienced but incredibly compassionate-they go above and beyond every single day. The home itself is immaculate, with beautifully maintained gardens that bring so much joy and peace to residents and visitors alike. It really feels like a community, full of heart and dignity. We couldn't ask for better care.
What beautiful words! We strive to give the very best of care here at Brook Court and the well being of the residential family here is paramount to our team. Hearing that this has shown- through during your visits here is so reassuring. We hope this will give confidence to others who are requiring care in the future. Thank you so much for sending this review.
The Manager clearly leads her team in a very positive way and upholds a caring and person centred philosophy. The Care staff and Nurses are attentive...
The Manager clearly leads her team in a very positive way and upholds a caring and person centred philosophy. The Care staff and Nurses are attentive and thoughtful, seeming to value people as individuals, they are always happy to help, stay positive and with good humour even though they are busy.
The chefs cook brilliant food, including cakes and pastries always available in the cafe area. My Step mum loves her meals, and this is very special for her and us, as she hasn't properly enjoyed food for nearly 7 years.
All involved acknowledge and support individual choice. Well done team, you're genuinely doing a great job.
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Brook Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
In April this year my mother required a period of respite due to a infection impacting her underlying condition of dementia. After frantically trying to obtain help from her GP and other services, Brook Court came to the rescue. All the staff and care have been exceptional. Would highly recommend....
In April this year my mother required a period of respite due to a infection impacting her underlying condition of dementia. After frantically trying to obtain help from her GP and other services, Brook Court came to the rescue. All the staff and care have been exceptional. Would highly recommend. Unfortunately it was not financially viable to keep mom there permanently in long term care due to the high fees.
Driving up the quiet, tree lined, leafy road that leads to Brook Court puts you in a peaceful place to visit your loved ones x Pulling onto the car park you see the well tended garden areas and the well looked after building that puts the care of your loved one in the centre of it's heart x Inside...
Brook court looked after my sister in her final days, which because of their care, love and companionship was actually 4weeks. Her care was second to none and nothing was too much trouble x My only regret is not finding this place sooner for her x Thank you so much to all involved in my sisters care and to the love that was shown us both x
The facilities and staff at Brook Court were lovely and mum was very well cared for. We were made to feel very welcome whenever we visited.
The facilities and staff at Brook Court were lovely and mum was very well cared for. We were made to feel very welcome whenever we visited.
Thank you so much for taking the time to write this review. I truly does give other families confidence to seek care for loved ones when needed. We feel privileged to have been chosen to care for your lovely Mother and your kind words mean a great deal to our team. Thank you.
We have always been extremely happy with the care and compassion our daughter has experienced at Brook Court. From the cleaners, the cooks and all the care staff and support staff. They all, without exception, go the extra mile to ensure that our daughter is well looked after and cared for.
We have always been extremely happy with the care and compassion our daughter has experienced at Brook Court. From the cleaners, the cooks and all the care staff and support staff. They all, without exception, go the extra mile to ensure that our daughter is well looked after and cared for.
I would like to thank all the staff at Brook Court for their care and kindness to my mother in law who sadly passed away this evening. They could not have cared for her any better , kindness & thoughtfully they cared for her and during her final hours were so respectful. They made her final years...
Kind Regards
All the family
Brook Court is a homely place. Nothing is too much trouble from the manager, staff, carers, maintenance + housekeeping. Staff are very caring treating all of the residents with dignity and respect. Always there for you when you need them. Home always clean and tidy. Activity team are very good and...
Brook Court is a homely place. Nothing is too much trouble from the manager, staff, carers, maintenance + housekeeping. Staff are very caring treating all of the residents with dignity and respect. Always there for you when you need them. Home always clean and tidy. Activity team are very good and caring. Cafe area is excellent as are the meals in the dining room.
thank you very much for taking the time to leave us feedback about your experience.At Brook Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (41) & Events (0)
- 27 Oct 2026
A lifelong wrestling fan and resident at a care home in Kidderminster has experienced his first-ever live match with a surprise visit from professional grapplers. When the team at Care...
- 27 Oct 2026
A Care UK colleague has raised £310 for PTSD UK after organising a bake sale at the provider's Colchester based Support Centre, with the total boosted through Care UK's matched...
- 27 Oct 2026
A Care UK colleague took to the skies to raise money for Parkinson’s UK after being inspired by a resident’s determination to make a difference. Shahvez Tauqir, Customer Relations Manager...
There are no upcoming events for Brook Court.
Accreditations
There are no accreditations posted yet for Brook Court.
Meet the Team (1)

I enjoy being part of the team and working shoulder to shoulder with colleagues to face whatever the day may bring. Taking a hands-on approach means...
I enjoy being part of the team and working shoulder to shoulder with colleagues to face whatever the day may bring. Taking a hands-on approach means I can stay in touch with residents and find out how they are feeling – they are, of course, the most important people here.
I feel incredibly proud of what we do here, seeing residents enjoying their time at Brook Court. I was thrilled to have received five nominations for Deputy Manager of the Year when I was in that role; it meant so much to me.
I make a point of being available to residents, their relatives and colleagues. I enjoy being able to offer support and guidance where I can, but I also recognise how important it is to continue learning.
I decided to join Care UK because of its reputation. I have worked for other healthcare providers, and in my opinion, Care UK is by far the best.
Frequently Asked Questions about Brook Court
How much does Brook Court cost?
The care home lists weekly fees per person from £1,699 for residential care (respite from £1,911), from £1,794 for residential dementia care (respite from £2,018) and from £1,979 for nursing care (respite from £2,226). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Brook Court registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Brook Court have?
There are 67 Single Rooms.
What are the Facilities & Services at Brook Court?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Brook Court to the centre of Kidderminster?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brook Court to verify any information. View our terms and conditions. Brook Court has an Enhanced Service -what an Enhanced Service includes.