Brook Court

I was so happy for mom to be at Brook Court. It gave us such peace of mind to know she was so well cared for.

My mother was only at Brook Court for a short time, however, during her stay, I cannot fault the care she received. She was always clean, beautifully dressed with hair and nails done. She was content. Staff got to know her personality and her little ways. They were proactive in calling me with any concerns or questions. They were always ready to hear my worries too and action them. The physical environment of the home could not be more complete, clean and well laid out. I would strongly recommend this care home to anyone needing dementia care.

My husband is well cared for which is the main thing.

We were all treated with enthusiasm, genuine care and an awareness of what a traumatic time this was for everyone. Facilities are exceptional and the other five homes we had viewed were not in the same league.

Full marks and a big 'Thank you' to everyone at Brook Court!

This is what care away from home should be like for everyone. The surroundings, decor and atmosphere are fantastic, but the level of care is what counts and it is excellent. Nothing is too much trouble. We feel that dad is completely safe and looked after here. Everyone who works here seems very happy.

As a career, I was treated with kindness and involved in every decision. No question or query was too much trouble for the staff to answer. I would recommend Brook Court highly.

My mother was in Brook Court for the last few weeks of her life, we found this home to be the best in our area after a long search of care homes we were not disappointed. The care and dignity which my mum received was second to none. I would recommend this home to any family who wants the best care for their parents or partner. I would like to praise all the staff for their kindness to myself and my family.

I came to visit an old friend that I had been notified about, who was now living there. The carers were kind and helpful, nothing was too much trouble.

She is well looked after but tends to be very anti-social and reluctant to move from her room and engage in activities and meals in the dining room. Anything you can do to encourage her would be appreciated.

The admission procedure was very straightforward and professional. Supportive staff, every effort made to settle the client into new surroundings. Lovely room overlooking the garden. Nice communal areas, smaller dining room which feels friendly. Only slight criticism is noisy food trollies. Helpful managerial staff always on hand to answer queries.

I could not have a better home for my mother. I had to move my mother from Wales to Kidderminster. I'm pleased to say my mother is settling in - no problems.

The care from the heart from everyone at Brook Court, both supporting myself and my mother through such a sad time. Dedicated nursing staff, kind, helpful and full of love towards their patents. The only way to explain is to say it was just like home with a very warm feel from the cleaner up to management. After looking for a care home for mom I looked at several but none compared to Kidderminster in any shape or form.

The care my dad received was wonderful all of the staff at Brook Court care for everybody as if they are a parent of their own family. All I can say as a company you should be very proud of everyone that is employed at Brook Court. Big thank you to you all for all the care you gave my dad. (Marks out of 10 - 20)

I can now say I am happy to see my mum at Brook Court, my mum has recently moved into Brook Court and all I can say is thank you. I know how other care homes work, but Brook Court is simply the best and I could not be happier with the care my mum is receiving. Words cannot express the relief I feel now my mum is happy and recently moved in. The nurses and care assistants are 100% dedicated. Brook Court does not feel like a care home/nursing home, its a family instead.

This care home has made such a difference to my mother in law, she is now happy, cared for by the best staff, clean, healthy and thriving within the environment. Every single member of staff from reception to care staff are dedicated, polite and genuinely want the best for mum, as well as taking an interest in the family. What a delight to see mum within the family of Brook Court, it's worth every penny and the excellence is superior in every aspect of Brook Court.

I can honestly say, this is the best care home. It is outstanding, the cleanliness is paramount and it had no care home 'odour' as many or most care homes do. It is organised excellently well and runs smoothly and I am there most days. My nan has improved so much, and now I am finally happy and have peace of mind to know nan gets the best quality of care I have ever seen. Brook Court has made nan and myself feel a huge part of the family. This is the best care home, the activities are amazing, what a joy to see nan engaged within the activities to offer nurture and love.

He has been made welcome and comfortable from the outset and the staff have made it easy for him to accept their help. He clearly feels at home and safe with the staff and enjoys their kind attention, and I am confident that he is being given the best possible care for his individual needs. Thank you All.

I feel reassured by the care my mother receives. All the staff of the home work as a team to provide positive reassurance and care.

The staff are all lovely.