
Brook Court Care Home is everything you would want for your loved ones. People who really care!L C(Daughter of Resident/Service User)



Brook Court Care Home is everything you would want for your loved ones. People who really care!L C(Daughter of Resident/Service User)



Brook Court is a purpose-built care home in Kidderminster that has been recently refurbished to provide a fresh, modern and welcoming environment. The highly trained team delivers a wide range of person-centred care, including residential, dementia and nursing care, as well as short-term respite care and sensitive end-of-life care.
At Brook Court, you will find superbly decorated interiors and attractive gardens. Residents can enjoy a host of luxury facilities, including a...
Care Provided by Brook Court
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Brook Court for full pricing details and T&Cs.
Contact Brook Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Emma Metzger-Minns(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Parking
- Parking on-site
Brook Court Reviews (103)
Brook Court has a Review Score of 9.9 (9.858) out of 10, based on 20 reviews in the last 2 years.
Over all time Brook Court has 103 reviews.
We were all treated with enthusiasm, genuine care and an awareness of what a traumatic time this was for everyone. Facilities are exceptional and the other five homes we had viewed were not in the same league.
Full marks and a big 'Thank you' to everyone at Brook Court!
This is what care away from home should be like for everyone. The surroundings, decor and atmosphere are fantastic, but the level of care is what counts and it is excellent. Nothing is too much trouble. We feel that dad is completely safe and looked after here. Everyone who works here seems very happy.
As a career, I was treated with kindness and involved in every decision. No question or query was too much trouble for the staff to answer. I would recommend Brook Court highly.
My mother was in Brook Court for the last few weeks of her life, we found this home to be the best in our area after a long search of care homes we were not disappointed. The care and dignity which my mum received was second to none. I would recommend this home to any family who wants the best care for their parents or partner. I would like to praise all the staff for their kindness to myself and my family.
I came to visit an old friend that I had been notified about, who was now living there. The carers were kind and helpful, nothing was too much trouble.
My sister has settled very well. At first she wanted to "go home" but has now accepted permanent residency.
She is well looked after but tends to be very anti-social and reluctant to move from her room and engage in activities and meals in the dining room. Anything you can do to encourage her would be appreciated.
The admission procedure was very straightforward and professional. Supportive staff, every effort made to settle the client into new surroundings. Lovely room overlooking the garden. Nice communal areas, smaller dining room which feels friendly. Only slight criticism is noisy food trollies. Helpful managerial staff always on hand to answer queries.
I could not have a better home for my mother. I had to move my mother from Wales to Kidderminster. I'm pleased to say my mother is settling in - no problems.
The care from the heart from everyone at Brook Court, both supporting myself and my mother through such a sad time. Dedicated nursing staff, kind, helpful and full of love towards their patents. The only way to explain is to say it was just like home with a very warm feel from the cleaner up to management. After looking for a care home for mom I looked at several but none compared to Kidderminster in any shape or form.
The care my dad received was wonderful all of the staff at Brook Court care for everybody as if they are a parent of their own family. All I can say as a company you should be very proud of everyone that is employed at Brook Court. Big thank you to you all for all the care you gave my dad. (Marks out of 10 - 20)
I can now say I am happy to see my mum at Brook Court, my mum has recently moved into Brook Court and all I can say is thank you. I know how other care homes work, but Brook Court is simply the best and I could not be happier with the care my mum is receiving. Words cannot express the relief I feel now my mum is happy and recently moved in. The nurses and care assistants are 100% dedicated. Brook Court does not feel like a care home/nursing home, its a family instead.
This care home has made such a difference to my mother in law, she is now happy, cared for by the best staff, clean, healthy and thriving within the environment. Every single member of staff from reception to care staff are dedicated, polite and genuinely want the best for mum, as well as taking an interest in the family. What a delight to see mum within the family of Brook Court, it's worth every penny and the excellence is superior in every aspect of Brook Court.
I can honestly say, this is the best care home. It is outstanding, the cleanliness is paramount and it had no care home 'odour' as many or most care homes do. It is organised excellently well and runs smoothly and I am there most days. My nan has improved so much, and now I am finally happy and have peace of mind to know nan gets the best quality of care I have ever seen. Brook Court has made nan and myself feel a huge part of the family. This is the best care home, the activities are amazing, what a joy to see nan engaged within the activities to offer nurture and love.
The staff are excellent, kind, caring, friendly and are very prompt to attend to residents' and relatives' needs.
It is well organized and I am very grateful to all the staff for the sensitive and flexible care and attention given to my father.
He has been made welcome and comfortable from the outset and the staff have made it easy for him to accept their help. He clearly feels at home and safe with the staff and enjoys their kind attention, and I am confident that he is being given the best possible care for his individual needs. Thank you All.
I feel reassured by the care my mother receives. All the staff of the home work as a team to provide positive reassurance and care.
Dedicated staff who work extremely hard but they need more staff.
I know Dad is well looked after when I'm not here and if a problem does arise it is dealt with promptly.
Dad is bed bound and can be a challenge but he is handled properly and with care and consideration.
The place is more like a home than a care home.
The staff are all lovely.
On visiting a friend on open invitation days, I have been impressed with the overall accommodation, care and attention to residents and in particular, the active facilities offered each week.
My lovely gentle mum sadly passed away last week but she was treated with such love and kindness at Brook Court, I cannot thank the staff enough. They made her so welcome in the short time she was there and helped her to pass away peacefully and with the dignity she deserved. Mum was a proud woman who hated having to be 'cared for' but the staff at Brook Court made her feel valued and so very, very loved. I feel it is like my second home and I too have made so many good friends of both the staff and residents.
We chose Brook Court after visiting several other care homes because it offered what we wanted in terms of size, atmosphere and quality of care. All staff are welcoming, friendly and efficient and know the residents well. The family are treated with courtesy and are very approachable and residents are treated with great respect.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Brook Court.
Accreditations
There are no accreditations posted yet for Brook Court.
Meet the Team (1)

I enjoy being part of the team and working shoulder to shoulder with colleagues to face whatever the day may bring. Taking a hands-on approach means I can stay in touch with residents and find out how they are feeling – they are, of course, the most important people here.
I feel incredibly proud of what we do here, seeing residents enjoying their time at Brook Court. I was thrilled to have received five nominations for Deputy Manager of the Year when I was in that role; it meant so much to me.
I make a point of being available to residents, their relatives and colleagues. I enjoy being able to offer support and guidance where I can, but I also recognise how important it is to continue learning.
I decided to join Care UK because of its reputation. I have worked for other healthcare providers, and in my opinion, Care UK is by far the best.
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