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Brook Court

37-38 Oldnall Road, Kidderminster, Worcestershire DY10 3HN
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Brook Court Care Home is everything you would want for your loved ones. People who really care!L C(Daughter of Resident/Service User)
Brook Court, Kidderminster
Brook Court, Kidderminster
Brook Court, Kidderminster

Brook Court is a purpose-built care home in Kidderminster that has been recently refurbished to provide a fresh, modern and welcoming environment. The highly trained team delivers a wide range of person-centred care, including residential, dementia and nursing care, as well as short-term respite care and sensitive end-of-life care.

At Brook Court, you will find superbly decorated interiors and attractive gardens. Residents can enjoy a host of luxury facilities, including a...  

Care Provided by Brook Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,621From £1,823
Residential Dementia CareFrom £1,716From £1,930
Nursing CareFrom £1,886From £2,121
Fees are subject to a pre-admission needs assessment which is required to fully understand the level

of care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Brook Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Emma Metzger-Minns(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (67)

Parking

  • Parking on-site

Brook Court Reviews (103)

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9.9

Brook Court has a Review Score of 9.9 (9.858) out of 10, based on 20 reviews in the last 2 years. Over all time Brook Court has 103 reviews.

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Showing 103 reviews matching selected criteria
Review from Andrew C (Son of Resident) published on 5 August 2016 Submitted via Postal Card
Overall Experience

My mother went as a resident to Brook Court after a period in hospital having broken her hip and was unable to care for herself at home. She suffered from dementia and had suffered from expressive dysphasia that resulted in her loss of speech (over two years before entering Brook Court) Mum enjoyed her time at Brook Court. The nursing staff were very helpful and dealt with her medical needs, particularly in two incidence where she fell and needed hospital attention. The carers were kind, sympathetic to her needs and very attentive, particularly in ensuring they understand her condition and ways to communicate. They kept me fully informed of any problems in mum's care requirements, as well as providing a safe, friendly and professional setting.

Facilities
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Review from Elaine C (Daughter of Resident) published on 14 June 2016 Submitted via Postal Card
Overall Experience

The personal care my mum received was, at all times, exemplary and she was treated with dignity and respect at all times. I cannot praise care staff highly enough and the end of life care was superb. They do a very difficult job and are frequently understaffed but were always most obliging. Food quality in the year mum was there has varied enormously, but I never felt it reflected adequately the high fees paid. Sometimes it was downright poor and it was never of a high enough quality.

Reply from Samantha Debenham, Marketing Support Administrator at Brook Court

We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback and I understand that the care home manager at the home has been in touch with you and responded to the concerns you have raised.

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Review from Ian L (Friend of Resident) published on 20 January 2016 Submitted via Website
Overall Experience
We have been visiting our close friend for nearly two years and have always been so impressed by the courtesy, kindness and even more so the patience and understanding that the staff exhibit in what is never an easy set of circumstances and frequently very taxing ones.
The other significant factor that we notice is the total cleanliness and tidiness of the home which never falls below this high standard.

In the ever increasing age levels in this country the need for such a high quality of service will surely be so important and equally hopefully valued.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 April 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (44) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Brook Court.

Awards / Recognitions (121)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Brook Court.

Meet the Team (1)

Emma Metzger-Minns
Emma Metzger-MinnsJob Title:Home Manager

I enjoy being part of the team and working shoulder to shoulder with colleagues to face whatever the day may bring. Taking a hands-on approach means I can stay in touch with residents and find out how they are feeling – they are, of course, the most important people here.

I feel incredibly proud of what we do here, seeing residents enjoying their time at Brook Court. I was thrilled to have received five nominations for Deputy Manager of the Year when I was in that role; it meant so much to me.

I make a point of being available to residents, their relatives and colleagues. I enjoy being able to offer support and guidance where I can, but I also recognise how important it is to continue learning.

I decided to join Care UK because of its reputation. I have worked for other healthcare providers, and in my opinion, Care UK is by far the best.

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