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Brook Court

37-38 Oldnall Road, Kidderminster, Worcestershire DY10 3HN
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Brook Court Care Home is everything you would want for your loved ones. People who really care!L C(Daughter of Resident/Service User)
Brook Court, Kidderminster
Brook Court, Kidderminster
Brook Court, Kidderminster

Brook Court is a purpose-built care home in Kidderminster that has been recently refurbished to provide a fresh, modern and welcoming environment. The highly trained team delivers a wide range of person-centred care, including residential, dementia and nursing care, as well as short-term respite care and sensitive end-of-life care.

At Brook Court, you will find superbly decorated interiors and attractive gardens. Residents can enjoy a host of luxury facilities, including a...  

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Care Provided by Brook Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,621From £1,823
Residential Dementia CareFrom £1,716From £1,930
Nursing CareFrom £1,886From £2,121

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Brook Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Emma Metzger-Minns (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (67)

Parking

  • Parking on-site

Brook Court Reviews (106)

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9.9

Brook Court has a Review Score of 9.9 (9.883) out of 10, based on 22 reviews in the last 2 years. Over all time Brook Court has 106 reviews.

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Showing 106 reviews matching selected criteria
Review from M P (Resident / Service User) published on 10 January 2022 Submitted via Postal Card
Overall Experience

After being discharged from hospital and unable to walk, very glad to come to Brook Court which is very welcoming. They have all been very helpful in a very difficult situation. At times the daily routine and at night took some getting used to, but most staff were helpful and very friendly towards me and my needs.

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Review from Claire R (Daughter of Resident) published on 23 September 2021 Submitted via Website
Overall Experience

I cannot thank everyone enough at Brook Court for their understanding, caring and patient approach with me and my parents. From being in dire need of help and support when grappling with decisions to be made, to feeling super supported and wrapped round with safe, caring and compassionate people which made an extremely difficult transition easier. The '6 C's' in action at all times. Would never hesitate to recommend.

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Review from J B (Daughter-in-law of Resident) published on 11 August 2021 Submitted via Postal Card
Overall Experience

Mother-in-law is exceptionally well cared for in a safe, secure and appropriate environment. All the staff are very polite, friendly and positive. Communication from Brook Court to family is first class. Medical issues are dealt with promptly, efficiently and shared with family. The staff are tender and caring with mother-in-law and go beyond the job to ensure needs are met. Admin staff make you feel welcome and even know mother-in-law.

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Review from Louise R (Daughter of Resident) published on 15 July 2021 Submitted via Website
Overall Experience
I cannot speak highly enough of the care my mum is receiving at Brook Court. It is always a difficult decision to admit a family member to a care home but the staff made the process as easy as possible. Everyone in the home is so kind and considerate. There is such a happy atmosphere and my mum tells me the food is excellent!
Every effort is made to accommodate both her needs and mine. Rooms are large, bright, very clean and well decorated.
The activities are excellent - trying to involve all the clients and also taking note of their interests and hobbies.

I fully recommend Brook Court.

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Review from Steve C (Son of Resident) published on 9 June 2021 Submitted via Website
Overall Experience

My Mom stayed here for about 8 weeks, receiving end of life care. From the moment she arrived, she was made to feel so welcome by everyone there. My sister and I both visited on a daily basis and I can't praise the place highly enough. Every single member of staff is an absolute credit to Brook Court and the cleanliness of the place is immaculate. I would happily recommend Brook Court to anyone who was looking.

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Review from Simon H (Son of Resident) published on 13 April 2021 Submitted via Postal Card
Overall Experience

Mum's been at the home a few years now and she loves it. The staff are wonderful and the facilities are excellent. Even in these difficult times, they have coped extremely well. They look after Mum so well, she's happy and all her needs are taken care of. Thank you so much!

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Review from G T (Wife of Resident) published on 7 January 2021 Submitted via Postal Card
Overall Experience

From my first contact, I have been guided and supported. Each member of staff have listened and don't the extra mile to ensure my husband's care needs have been met. They have all done their utmost to ensure that it was an easy transition for him. from the very first day he has been made to feel very welcome. Each member of staff whether a carer or administrator keenly support all the residents to ensure their time at the home is a happy one.

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Review from M A (Partner of Resident) published on 21 October 2020 Submitted via Postal Card
Overall Experience
My partner went to Brook Court in 2014 aged 54years after a severe brain injury, I believe they could not be in better care home than Brook Court.

We have both been shown loving care and kindness at all times, and understanding and support to me through their very hard years.

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Review from Joanne H (Daughter of Resident) published on 12 October 2020 Submitted via Website
Overall Experience

Brook Court is an excellent care home with a very good knowledge of dementia with a home manager that is very caring and understanding of all points of view. The overall standard of the home is very high.

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Review from F L (Daughter of Resident) published on 7 October 2020 Submitted via Website
Overall Experience

My family and I had fantastic support from Brook Court when our father sadly required palliative and end of life care in 2018. They were faultless in the way they looked after him and we were so grateful for the empathy and kindness that they showed towards our family. Now, in 2020, we find ourselves relying on the Brook Court team's expertise once again. This time they are helping our mother, who needs assistance in transitioning from her own home to this lovely home due to a diagnosis of dementia. We feel that both our mother and we are in safe hands. The Brook Court staff members have gone out of their way to settle her in, to keep us informed (which is so important in this time of Covid restrictions) and to stop us from worrying. We really appreciate it. Thank you very much.

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Review from M M (Wife of Resident) published on 3 October 2019 Submitted via Postal Card
Overall Experience

My husband has been resident in Brook Court for 3 years. The care he has received, medically and personal is beyond words. There is not one member of staff who is not caring, professional and loving. It truly is a "home". I feel happy and welcomed the moment I walk through the door. The residents are a family in a family home. All are loved equally. I cannot give a higher recommendation.

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Review from D A (Son of Resident) published on 2 October 2019 Submitted via Postal Card
Overall Experience

This home has reached all my expectations in every way in caring for my mother in difficult circumstances.

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Review from M B (Son of Resident) published on 23 July 2019 Submitted via Postal Card
Overall Experience
Excellent care for my mother for approximately 6 months.
Staff, nursing and care were considerate, caring and genuinely interested in my mother's well being.
During the last few days of her life at Brook Court, the whole team was amazing, he cared for mum with compassion and dignity. For that, I must thank them, from the whole family.

Thank you.

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Review from N J (Son of Resident) published on 15 April 2019 Submitted via Postal Card
Overall Experience

Sincerously, we could not have asked for a better care home for our Dad. Very very good indeed.

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Review from Jane H (Daughter of Resident) published on 12 April 2019 Submitted via Postal Card
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Really supportive, friendly staff.

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Review from Gwenn B (Friend of Resident) published on 28 March 2019 Submitted via Postal Card
Overall Experience

I was so impressed with how kind and friendly the staff were in the home. I would choose this home for myself.

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Review from Barbara Helen H (Friend of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience

Lovely home, friendly staff and amazing facilities.

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Review from Elizabeth P (Daughter-in-law of Resident) published on 11 December 2018 Submitted via Postal Card
Overall Experience

Wonderful place and staff.

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Review from J P (Daughter of Resident) published on 30 October 2018 Submitted via Postal Card
Overall Experience

The family I visited all homes in the area, finding a fault with every one. On entering Brook Court we were made very welcome, offered refreshments. Shown a room, not a shower room. Had expenses and terms explained. This was the only place my Mother and the family were 100% happy with. We put her name down there and then. She has been very happy here for nearly 4 years. Long may it continue.

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Review from Philip J (Son of Resident) published on 30 October 2018 Submitted via Postal Card
Overall Experience

Everyone at Brook Court looks after mom extremely well. They are kind, caring and interested in her as a person albeit her dementia is getting worse so she cannot always respond accordingly. The whole family are grateful that we have found such a loving and caring home for mom.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 April 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (40) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Brook Court.

Awards / Recognitions (121)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Brook Court.

Meet the Team (1)

Emma Metzger-Minns
Emma Metzger-MinnsJob Title Home Manager

I enjoy being part of the team and working shoulder to shoulder with colleagues to face whatever the day may bring. Taking a hands-on approach means I can stay in touch with residents and find out how they are feeling – they are, of course, the most important people here.

I feel incredibly proud of what we do here, seeing residents enjoying their time at Brook Court. I was thrilled to have received five nominations for Deputy Manager of the Year when I was in that role; it meant so much to me.

I make a point of being available to residents, their relatives and colleagues. I enjoy being able to offer support and guidance where I can, but I also recognise how important it is to continue learning.

I decided to join Care UK because of its reputation. I have worked for other healthcare providers, and in my opinion, Care UK is by far the best.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brook Court to verify any information. View our terms and conditions. Brook Court has an Enhanced Service -more info.