Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Langley House

stars
stars 17 January 2024
My lovely mum has been a resident at Langley House since January 2018 following a series of falls resulting in a part hip replacement. This care home is exceptional. The management and carers always make sure the residents are made to feel at home and are part of the Langley House family. The staff
are very approachable and extremely attentive to the residents' needs. Any issues are dealt with promptly and effectively with sensitivity and empathy. The cleanliness can not be faulted and the meals provided are always nutritious and of a very high standard. Residents are given beverages and snacks throughout the day to ensure essential hydration. Mum is so well looked after in every aspect and I truly couldn’t ask for a more lovely care home for her.
Review from Janice E (Daughter of Resident/Service User)
stars
stars 14 September 2023
My auntie was a resident in for respite for 2 weeks and looking to be a permeate resident as she was too ill to live at her home anymore. When you arrive you are made very welcome and it is like a family atmosphere. The staff are polite and caring and friendly when looking after the residents their
dignity is kept at all times. The residents are treated as a person and not a number. My auntie only had a short stay at the home but she enjoyed the food and activities the home provided what time she had there. I would recommend anyone who would like a relative to be looked after like you would have yourself. I would recommend the home highly on all levels.
Review from S D (Niece of Resident/Service User)